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The room was spacious, the bed very comfortable and luxurious. The room was furnished very pleasingly. The staff in the breakfast room were also very warm and charming. The toilet room was not very well ventilated.
Asked five times for a tray of coffee making facilities before we actually had one put in our room
Room was fabulous, overlooking the Grand Place. Well worth the supplement. Room large and bathroom very spacious. The bar is a night club and although music stopped at midnight it could be heard throughout the hotel.
Location, old fashion but comfortable It smells cigarette everywhere...
Location was excellent, 15 mins walking from Lille Train Station, close to Grand Place, lots of shops and restaurants around. floors and furniture a bit old, it needs renovation works. A bit expensive for what they offer, but I guess you are paying the location.
It was central for our needs for one overnight stay
Proximity to the centre, lots of restaurants, Christmas market. Lovely big room. No information given on restaurant opening times. No wash hand basin in the toilet which was separate and around the corner from the bathroom.
Mainly the staff, very welcoming and friendly. Really helped you. Nothing
great location. large rooms. friendly staff. nice breakfast. assisted with childs additional bed. smelly room and toilet.
very nice & comfortable hotel The nearest car park remained closed untill 12 noon on sunday and we were not informed about this
Jeg kan ikke sige meget, da vi havde bestilt 2 værelser i 3 nætter, men kun benyttede 1 nat, vi havde fået forkerte oplysninger omkring Antik-marked i Lille, og da markedet først startede efter vores 3 nætter, rejste vi videre næste morgen, vi kunne ingen refundering få, da vi havde betalt forud. Dette syntes jeg er dårligt, man kunne godt give nogen reducering. Beliggenheden var ok til Antikmarkedet, men ikke til ferieophold, da der var langt at gå til den hyggelige bydel. v.h. Annie Lockenwits, Annie's Antique
Opholdet var fint og indtjekning gik hurtigt. Pæn og høflig optræden fra personalet. Håndvask i toilet rum
The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well. Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
The rooms on the lower floor can be noisy
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
Right in the middle of the city. Perfect for a weekend break!
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
nothing not up to standard of other hotels for same price in the area
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
Sightseeing, drove to Brugges
The breakfast was good. Opening up the bed and discovering that the sheets were not clean is not the most exciting thing
its location room too small and uncomfortable
Good location, friendly staff, big rooms, nice tv, wifi in the corridor - everything that you need for several nights' stay if wifi was in the room it would be better..but at least it's available in general) the sheets were sort of old and the cover on the bed wasn't that clean
Convenient location for the centre of town. Buffet breakfasts were very good with plenty of choice. Staff were friendly and helpful
Location is great, can't beat that.
The price of the room was very cheap, good location and had free WiFi
very central, clean and good value for money the light in the room could be of a more cosy kind
Got a good night's sleep Accommodation was very basic indeed
Very helpful staff Our bedroom, on the top floor, was very hot.
Pictures on the walls; comfortable room and obliging staff.
The location was ideal for a Tourist - a good mix of fine restaurants nearby. Good front window outlook on quiet street. None.
A great find in Lille - I will be back! Free wifi, a bath, a quiet and good-sized room were all good points. This hotel had everything I needed for my business trip, while being charming and unique. It is in a great location a short walk from Lille Flandres and Lille Europe stations and from the pedestrian city centre. I brought my own kettle to make tea as I had noted this is not supplied from previous reviews. Great hotel, will return. Bring your own travel-kettle etc if you require tea/coffee-making facilities.
Warm welcome. Clean, comfortable and warm room. Location close to city centre and Grand Palais. Mosquito bits whilst in room at night
The comfortable seating areas on each floor. Before arriving, the hotel willingly emailed answers to my questions and gave us rooms overlooking the courtyard rather than the street. No, th three of us were happy with everything.
Helpful staff. Attractive decor. Bathroom very clean. Uncomfortable mattress.
The staff were very friendly, nothing was to much for them. The rooms we had were very clean and comfortable, and an excellent location for .sightseeing in LIlle. Would definately go there again.
No wifi operating in the room, despite indications that it is available.very old and poorly maintained hotel.
Very handy for the Christmas fair. Paid parking close. Nothing