Hotel staff were very helpful; dinner buffet was tasty.
Efficiency; I was in my room without delay, billing was equally fast and slick. No.
It is well located in centre of Longyearbyen. Panoramic views. Ease of booking excursions, despite issues with new computerised system! Good food, nice restaurant. Comfortable rooms and very helpful staff. Nothing.
i liked everything from the position to the quality of the service. very convenient for shopping as it was in the center of longyearbyen. the scenery was spectacular. the breakfasts were very good. you had many options of what you could have. also there is a pub integrated into the hotel where they serve international warm food and drinks.overall my holiday experience in longyearbyen was excellent ???
Svalbard is just Svalbard. An fantastic experience. No Duty Manager 24 hours a day.
Practcal hotel to stay in for two - three nights when wanting to explore Longyearbyen and its surroundings.
Excellent service, nice breakfest also available for people who had to rise early, excellent location and connection to the airport
The lovation was good, the breakfast was good and the restaurant was good.
Fantastisk hotel, højt beliggende med udsigt over Adventsfjorden og Longyearbreen. Dejligt personale, hyggelige omgivelser, internet fungerer overalt på hotellet.
Tophotellet i Longyearbyen med venligt og hjælpsomt personale, god service, komfort og smuk beliggenhed med flot udsigt. Hygge med vafler om eftermiddagen, gratis wireless Internet og ren sauna/motionsrum. Prisen, selv om der generelt er et højt prisniveau på Svalbard og prisen nok i virkeligheden står i et rimeligt forhold til andre hoteller på stedet.
Friendly staff. Interior in wonderful woodbuild; feels really authentic. There is none.
nice and clean hotell whit good staff and god location could be a better variation of the breakfast meny
Very attentive and knowledgeable staff, unique atmosphere, great expeditions, plenty of cool places to read, hangout, play games, watch the sky, etc. Centrally located in downtown Longyearbyen Room was a bit difficult if I'd had a partner come with me as they were very small (yet comfortable) bunk-beds, also, you have to remove your shoes every time you come in, and it would've been nice if the hotel would provide "indoor" shoes to all the guests, as I was okay with removing my shoes, but didnt like walking around in my socks everywhere I went in the hotel.
The rooms were spacious and comfortable. Each room is unique in design and decorated/constructed using driftwood and timber. Good sized bathroom with in-floor heating. Be forewarned that rooms do not have TV, telephone, fridge, minibar or wardrobes. I did not consider this to be a negative point, though some people may.Loved the glass-ceiling attic (cognac room)!