Hoteller i Los Angeles i nærheden af Studio City

The bright, open property is contemporary and quiet. The pool area is large, organized and clean. After driving by twice, we finally realized that BG on a building behind a driveway sign advertising a restaurant was the hotel. Pulled up to check in & unload but was whished away by the valet to move the car. Handed him the keys to move it but he declined...kept insisting I move the car to a lot then check in, go back to the lot to get the luggage then I had to move the car to the overnight lot...all because the trolley shuttle was due anytime. This was how our stay began. The resev. request and 2 calls for a ground floor unit went unheard. 7th floor near the 101 freeway & all the freeway noise. No iron/board in the room & waited over 30 mins to get one that was broken. Print your airline boarding pass.... $5.95 per 5 mins. Really? I addressed each concern with the attentive front desk. They waived the parking fee and asked that we please stay & not go elsewhere.

Staff Noise Fans Tiny balcony Price

Good location for where we needed to be and when we told some locals about the gnats they were surprised as they hear the place is always sold out. Very retro California in decor. I think we would stay again. Maybe. Our first room had gnats, but we were immediately moved when we asked to be moved. Unfortunately all that was available was a room next to the elevators. We took it but were able to move the following night to quiet room. Unpacking 3 times was annoying but the staff was very accommodating to switch out our rooms.

The location is great if you don't want to be in Hollywood. Best location in the valley. Parking is good too. Walls are paper thin. Really terrible. You can hear everything (and I do mean everything) going on in every surrounding room. The shower tiles were falling apart as well. Seemed like they did the bare minimum to qualify this as a luxury hotel but it's a glorified Holiday Inn.

Very uncountable beds . The sheets has a very bad smell . Bathroom not clean right . And I found a underwear the not belongs to us ...

Could not use the shower! Price was too high Cost was put on card at time of reservation instead of when I checked out.

I liked the location which enabled me to walk everywhere I needed to be, the architecture and the fact there were always staff around. Eating places were right there and the rooms were clean and comfortable. We needed a little more hand holding to get TV, wifi and showers to work than we should have ( and instructions in a binder in the room would have been all it takes), and the altercation on the balcony outside our room in the middle of the night was allowed to escalate and continue longer than it should before intervention. That said we payed budget prices and got better than budget service so we were happy.

This was very much misrepresented, in your pictures My room was so tiny it was difficult to walk in the room. They put me in a tiny room with a window...about 2X2 with the shade pulled down. When I raised the shade there was a block wall inches from the window. The TV was decrepid . (Old) No remote. The air conditioner was so high on a wall I had to stand on a chair (Broken down) to push button controls. Never do business with them or your "Site" again. And, I will warn friends and family about how your site misreprested this HOLE IN THE WALL !!

The subway couldn't be more close. Dropped us off just a stone throws away from the hotel. Perfect location for walking to subway and universal studios. Yes, it was a complete dump. But we expected it and choose it for the price and location. Towels were paper thin. Bring your own! Scary lady who offered us drugs and said she LIVED down the hall.

The room was dirty and stinky

Very close to Universal Studios. (10 minutes walk) Very unfriendly staff. (exept an older lady) The promissed continental breakfast is awfull and there is no service whatsoever. They acted like being unhappy with any guest. Don.t go over here. The Bathroom was not clean enough (espacially round the windows) To much money for this poor hotel.

It's walking distance to Universal Studios. On the Ad it says there is breakfast. There is was no breakfast. At 8:00am I had to ring the door bell to get any coffee. They didn't have anything to eat. The lady went across the street to get me a donut. Very poor service. They should not advertise breakfast, this is misleading.

it has an excellent location to walk to universal studios use a good air freshener when rooms are vacant to avoid the humidity odor.

It was very close to Universal Studios All the towels were dirty and when I told the staff about it they made me fetch the towels for them. The second batch of towels still had one out of three that was unacceptable. One of the bed's comforter had stains on the underside. One of the beds bowed in the middle. The A/C unit started making loud knocking noises at 4 in the morning.

The location was good for Universal Studios. My husband and I were not very happy with the accomoodation. The web site states continental breakfast included and all we got was a very small muffin and a drink of fake orange juice. The room was very old and poky with a tv that was so okd it did not even have a remote.

The lady who was in the office was very pleasant and helpful. We were first put into a room where there was much street noise. We asked for a change of rooms and were quickly accommodated to a less noisy room. The second room turned out to be nicer and with more room as well as less noise from the street. The rooms were clean, not fancy, but suited to our plans since we were with family during the day and used the room for sleeping only. Apparently the cable was down for TV and there were only 3 stations to watch. That did not create any problem for us since we were not in the room for any great length of time.

The room was in a relatively quiet position away from the main road There was no extractor fan in the bathroom

The blanket on the bed was old and had a few holes in it. The carpet was stained and had iron burn marks on it. The shower had moldy spots.

The location was great! It was neat, clean, and overall a great deal. The bath towels were very small which made for toweling off after a shower interesting.

The doors locked, the beds were fine to sleep in, but basically everything else was horrible, and we paid over $100. The beds were write up aghast the walls, the shower flooded the entire bathroom, bugs on the bathroom floor, little morning water pressure, no wi-fi -- though said they had it, breakfast were a few muffins, orange drink & a pot of coffee in a little room with no place to sit....I could go on, but this was by far & away, the worst hotel we have ever stayed in...could not believe the positive comments on the site, and believe they must be planted, because I dont know why anyone could fine much of anything positive to say -- especially for the price of over $100.

Room was clean, direct tv with all the channels, close to places to eat. Outside area wasn't the best, next to a motel 6, breakfast area too small.