Hoteller i Los Angeles i nærheden af Westlake

Room service They run out of water for 6-7 hours and they did not let us know, there is not enough parking lot.

The location for me is really good, I would like that next time the room is cleanest, The bathroom was dirty :(

Might be the cheapest place to stay in Downtown L.A., parking facilities are good. The Hotel was really old, the fridge in the room was really loud so we had to switch it off

I liked the beds they were actually comfortable and the showers!!!!! I did notlike the breakfast it was old stale food, I did not like the pool it was disgusting and I definitely did not like the neighborhood, kind of dangerous area!!!!

The front desk staff was pleasant. The front desk did not have a copy of my reservation and did not have a room to sell me when I got there. It took over an hour to get the issue resolved and get into a room.

The location is very close to downtown and metro, bus stations. The room was quite clean and spacious. The Hotel was really old and walls between rooms were very thin so I heard much noise from side rooms and parking lot and I couldn't sleep after 6 a.m. The breakfast was very poor. Hotel staff had forgotten to call a taxi to the airport on my request so I had to request it a second time.

the continental breakfast they served and the staff

Aesthetically/ mechanically challenged. Duct tape in elevator, multiple stains on carpet, huge amounts of cardboard hiding pipes.

The rooms that were available and renovated looked nice. But there was no other "good" things about it. I disliked everything. The AC and the water didn't work the first day we were there. The construction seemed slow going making the place look like trash. The location is kinda in a beatdown neighbor hood. The bathrooms are the size of a coat closet and the shower wouldn't fit fairly obese person so it's not size friendly. Staff didn't do certain things when requested, like bringing us a fan because the AC didn't work. Luckily I got all my money back when I left. This place needs to shut down and finish all the renovations or never open again.

Close to everything Location was close to everything but not in a nice area. No parking available at hotel ($30 a night, not included in your rate). Rooms are very small, pictures and ad on site are misleading.

The hotel room was filthy, towels were dirty and the staff was rude

nothing I booked a room for one night through Kayak and made a phone call to the hotel that I would like to extend my reservation to two nights. The front desk person told me it was done and my reservation was for two nights. I arrived the hotel at 10:30 am on the day of my reservation and was told that the room was not ready yet and they could check in my bag and asked me to come back later. I came back at 10 pm that night and the other front desk person told me my room was gone!!!!!!! 10 pm, single girl in Los Angeles downtown with no room to stay. I even did not get an apology. The front desk person said it was not her that told me that I had a reservation. I asked her to give me the contact info of the person who worked in the morning, and she refused. I asked her to call her manager, and she just texted when she could actually call her. She kept saying that there was not much they could do. I had to be responsible for their fault. They do not have anything they listed on their profile. There is no shuttle service, you have to book through other shuttle agencies. You actually really don’t need them to book the shuttle, and you can do it all by yourself. Their internet connection was AWEFULL!! It was extremely slow and always down. The staff was not helpful at all. Their security guy, who was a contractor from other company was really a nice guy and helpful. But their staff are not familiar with their business, not responsible for their mistake, not able to deal with emergencies, not helpful with their customers. Please do not stay with them. The service is so bad, and they do not take responsibility of their fault and they try everything to make themselves look good instead of helping their customers. IT was such a BIG mistake that I chose them. I have never had a worse experience!

Clean Free parking Location It seems like their walls, ceilings and floors are paper thin. We can hear people above us walking all night and it serous sounded like they may fall through the ceilings anytime. We can hear other people's conversation and having sex clearly. The A.C. in the room has a remote control but it doesn't work. The front desk told us its temperature can only be controlled by the hotel.

I like the location it was near everything. We checked into our rooms at the front desk got our card-keys walked to our room and the maintenance lady was still cleaning our rooms. We waited another 5mins outside. Paid way too much too.

The only good thing was the gentleman that worked the midshift. The staff in the morning are horrible. When trying to call down there they hang up on you. I would like a complete refund. On the weekends there is no manager on duty or one you can speak to. I needed a new tv for the room never got it. Took three hours to get roll-a-way and that's after going down to front desk to retrieve myself. The place said they have a lounge, all lies they closed it sometime ago. I would highly recommend cutting this hotel off kayaks list. And suggested everyone to stay far away.

Rooms were clean. I didn't like how parking at the hotel site was limited. We had to park across the street, although is was specifically for the hotel and gated/locked. Our toilet wouldn't flush a few times too. The halls smelled as well (while walking to our rooms). Rooms were super small.

Free parking

The free parking was probably the most useful thing for us as we were travelling with a car.

It was very cheap and the pictures were honest, the maid cleaned daily and replenished toiletries, the staff were pleasant and helpful and let us into our room as soon as it was ready, room has fridge which was very useful, king room is big with table and chairs, good transport links and lots of shops and fast food restaurants within 5 minutes walk. Good hotel for budget travellers. Noisy residents in numerous rooms late at night and early in the morning, traffic noise and sirens heard from room, the surrounding area has lots of homeless people, bathroom towels are very small, no pool, breakfast or room safety box available-but we knew this when booking

Well-lit parking lot. Blankets had cigarette burn holes (non-smoking room) Curtain had cigarette burn holes (non-smoking room) Doors and walls were dirty. Carpet was frayed in large areas.

The elevator was out and we were on the 5th floor! They would not offer any discount for the inconvenience.

Location Room description: Old saggy mattresses Stained toilet bowl One of three lights functional Dusty coffeemaker and no cups Exterior walls/corridors dirty