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Very helpful and welcoming staff. Good location of hotel - right in the old port and beside the metro station.
The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby. The room was smaller than we expected, but comfortable.
Great location! Right next to the Harbour, opposite the tourist information, real close to metro and bus stops. Free wifi worked well. Bright and clean, bathroom spotless, showerhats provided. More expensive "superior room" was still ridiculously tiny (just enough space for double bed) and so were bathroom and bathtub. Check-in assistant hadn't read through my booking because asked for payment of breakfast although I booked all inclusive and wanted to give my girlfriend and me (female) a room with twin beds altho I had specifically asked for one big bed. Homophobes. Breakfast lady almost denied access to 4 people who arrived at 10h03 and 10h08 instead of 10 sharp - no sense of service whatsoever! After complaint, I was even told that if the buffet is until 10, you do not arrive at, say, 9h50 but before. I wonder: Why not?? 10 is still early for a holiday breakfast. Buffet was ok but not worth 10euros. Try café "a Cup of Tea"!
Excellant location Very poor decor, carpets etc
Location, fenestration, balconies
Ideal Hotel to discover Marseille
Location, price Tired decor, musty, air con not very efficient
The hotel is clean and comfortable and one could not imagine a better location. Also, we were able to check in at 8 a.m., which came in extremely handy. A little fridge in the room would have been welcome.
hotel location it needs renovation
Very nice hotel in an old building with central location very close to the port and with moderm clean rooms. Affordable price (had a promo of 119 EUR for double with breaskfast). No minibar.
Very good location and helpful staff. Terrible coffee served at breakfast.
They upgraded us from a city to a harbour view room - really impressive vista and absolutely worthy the extra rate if you are booking. The hotel has retained its original character and we were surprised on the up-side. All was fine
Good hotel. Very clean. Just in the center of Marseille city. Beautiful view of the Vieux Port.
Desk staff were extremely helpful and friendly. Room was small but very beautiful. Highly recommend this location.
The location was great. Easy access to everywhere and the staff were very helpful.
The concierge was very helpful in helping us find a good 'bouillabaisse' restaurant and making the reservation. Nice and pro
Location. Great room with view overlooking harbour but with really effective soundproofing. Large, firm bed. Nothing.
Location, excellent room, nice bar area
The location was fantastic. Easy to walk around the port and surrounding area. Lot of choice of restaurants nearby Cost of wi-fi access. In 2008 this really should be free in a good hotel.
Efficient, friendly staff Quiet room Fabulous food (room service and breakfast) Bar and breakfast room views Everything we needed including WiFi Had to leave
The location, just next to the Vieux Port, is really amazing. The room was extremely small for the price we paid, without any kind of view (does "courtyard view" means facing a wall and no light at all????) and not very comfortable. Moreover, the staff was quite unfriendly.
Et dejligt hotel, dejlig beliggenhed og pragtfulde værelser.
Super godt hotel, som 100% levede op til beskrivelsen og overraskede positivt. Meget fin værelses standard og størelse, meget rart personale og perfekt placering.Jeg kan varmt anbefale hotelet og skal helt sikkert bo der igen.
Beliggenheden ved Vieux Port i Marseille og vaerelsets udsigt, stoerrelse og indretning, roligt pga god lydisolering om natten. Et badeforhaeng vil goere undervaerker mht at undgaa vaadt gulv i badevaerelset.
Fin beliggenhed. Stort værelse med havneudsigt. Stort baderum. Hotellet virker lidt slidt.
dejligt med badekar på værelser, godt morgenmads-rum. fin morgenmad. godt med døgnpersonale. vi ønsker fri kaffe/te/cacao i breakfast-rummet hele døgnet, så man kan sidder der og læse, snakke osv. airkondision virkede ikke på vores værelse, øv. så vi skulle ha vinduerne åbne om natte. vild megen trafikstøj.
Overnattede kun en enkelt nat mellem sen ankomst med fly og afrejse pr. tog den følgende dag og var glad for hotellets praktiske beliggenhed tæt på banegården (det var også derfor, at jeg havde valgt det). Inden min ankomst oplevede jeg en meget ringe service fra hotellet i forbindelse med at jeg pr. mail orienterede om min meget sene ankomst og bad dem bekræfte min reservation. Jeg modtog intet svar og mailede flere gange uden svar. I nærmest sidste øjeblik kontaktede jeg booking.com om problemet og først da en booking.com-medarbejder kontaktede hotellet, kom der svar, og det viste sig, at der havde været problemer med faxen fra booking.com til hotellet, hvorfor hotellet manglede mine betalingsoplysninger og derfor ikke havde reserveret værelset til mig. Det blev løst i sidste øjeblik, men jeg står helt uforstående over, at hotellet ikke ved min allerførste email oplyste mig om problemet.
Beligenheden er god Aircondition virkede ikke og det er en katastrofe når der er mere end 32 grader udenfor - værelset må have været varmere. De gad ikke engang at fortælle det når man kom og der var ingen informationer i lobbyen. Den næst sidste dag var der ingen strøm og den sidste var der ikke varmt vand. Jeg fik 4% rabat fordi disse ting ikke virkede da jeg forlod hotellet fire dage før tiden. Gennemført latterligt og I burde ikke udbyde dette hotel.
Personalet var meget hjælpsomme, og venlige. De, taget i betragtnig af at der er Fraknkrig, var gode til engelsk, og ville meget gerne hjælpe en med at finde busser osv til forskellige seværdigheder. Hotellet bliver låst efter midnat, så man skal ringe på og vække nattevagten hvis man kommer hjem senere - omend det var hans job at lukke os ind, så var han bestemt ikke glad for at gøre det.
Ligger rigtig godt og centralt, men ikke i det pæneste kvarter.
The location was excellent, the staff very friendly and professional. The room was spotless as was the bathroom. Appreciated the toiletries provided. Lack of parking, but not that big a problem.
Good location and comfortable rooms
Excellent location, very central in a shoppingstreet, good isolation, so no disturbing streetnoise, close to the old harbour and the Place aux Huiles, rue Sainte with many restaurants. Very friendly and helpful staff. Oldfashioned look of the reception area and breakfastroom with hardly any daylight.
The staff were very helpful. Location was near where I wanted to be. Small room, but it is Europe in a large city. Not very comfortable bed.
responsive staff, exellent location, free wi-fi
It was so convenient for all the old port activities and for great restaurants and shopping... we fell in love with the place and with each other....
location was good, staff were helpful
Location... freindly staff... we came back for one night after a few days elsewhere, and they gave us a free upgrade to a superior room which was wonderful. No carpark... but not too much of a hassle as carpark close by
The facility in general was lovely. The cleanliness of the room was a bit shocking, but in a good way. The staff.
Venlige og forstående receptionister I forbindelse med støjgener om natten I et meget lydt hotel. Forhåndsinfo om de interne støjproblemer
Beliggenheden er fremragende Fjernsynet havde kun franske kanaler og det trådløse netværk skulle fornyes i receptionen hver anden time og desuden var der enormt mange myg.
beliggenheden, venligt personale
Walking distance to the Eiffel Tower Our room had an odd scent but other than that it did appear to be very clean
1.- The receptionist man named Juan Carlos is excellent, he gave us all the information about interesting places in the city and the tips,we appeciate too much it, also the kind and warm way, so we felt safe and happy. 2.- The breakfast was reaaly good, several options as cheeses and bread. The portions are "petite" but it is according to France, everything is petit. 1.-The elevator is really small, if you have more than one lugagge it is imposible to take it. 2.- The shower is really too small, if you are tall and fat, probably it is imposible to take a shower there, and the shower doesn't have any place for soaps or your shampoo, so you have to invent how to have your things inside.
The room was clean, the staff personable and knowledgable and the location was as good as you could get in a city like Marseille. Toilet was too close to the wall.
it is easy to get the port, as well as the train station. There are nice staff, free wireless network.
Staff was very friendly and helpful. The location is central, room was small but clean, but one can hardly move or turn in the shower (and I am thin...). Also the sound insulation in between the rooms is quite poor, this is a pity. The breakfast is ok but a bit pricey... The small bathroom, mainly the shower, and the poor sound insulation.
Great position, good value for money - although basic. Night Porter had attitude
Location, friendliness of the staff, general ambience.
Cleanliness and value for money
We found that the staff were very helpful and friendly and the breakfast was good. The room was a little on the small side for 2 larger people such as us and the shower also a very tight fit for the same reason.
Meget god beliggenhed, men ingen mulighed for dagslys. Problem med en kraftig lugt af et desinficerende? rengøringsmiddel fra badeværelset. Badeværelset var iøvrigt nyrenoveret.
Rar modtagelse, små værelser, men rent og en god stemning. Og så ligger det midt i byen. Morgenmad fås kun på værelset, så tag ned på en af de utallige cafeer i nærheden som alle har (billigere) morgenmadstilbud.
Hotellet er særdeles centralt beliggende lige ved Marseilles gamle havn (uden udsigt). Standarden er ikke meget høj, men rimelig til prisen. Personalet er sympatisk og imødekommende. Det er alt i alt et godt, lille hotel. Morgenmaden er ikke overvældende. Den kan fås til samme pris, men i mere hyggelige rammer på de lokale caféer.