Vil du indstille som din standardvaluta eller kun for dette besøg?
Comfy Going home
Need glasses in the room firxwater
Great location, convenience, and staff.
The cust service was nice They did not hold my bed, I had to sleep on a pullout bed in a conference room
The location to downtown cannot be beat, blocks away from great bars and restaurants. Very clean and comfortable hotel staff was super helpful and recommendations on what to do in our down time.
Room was very clean, gorgeous hotel and the on-site underground parking was very convenient. A little steep at $14/day, but it's downtown Minneapolis so I expected that. Bed was very comfortable and the room was nicely furnished - for the size of the bed though it could have used probably two more pillows. The front desk clerk, Kate, that assisted us with check in was so friendly and helpful when we asked for restaurant and nightlife recommendations and directions. Her suggestions were spot-on! She also upgraded us to a higher floor room and gave us complimentary wifi (I believe it was somewhere around $15 a day otherwise). The pool and spa area were completely overrun with children and adults loosely supervising them. Kids were running, splashing in the spa, going in and out of the workout room... this isn't necessarily the hotel's problem, but my boyfriend and I were really looking forward to a soak in the hot tub that never happened. Also, we received a voucher for an appetizer in the lounge at check in. The night we decided to use it, my boyfriend had left his wallet in the room. When we sat at the bar, I ordered a glass of wine (I had my wallet and ID), and he ordered water, but we were told that we could not sit at the bar if he didn't have ID. He wasn't drinking, but they made us move to a table that was - quite literally - two feet farther away from the bar than we were previously. The appetizer that we received was nothing spectacular (we had the potato skins) and tasted very bland. We didn't order anything but the free app and it took almost twenty five minutes to get it. The water glasses were stained and looked a little dirty. I was not impressed with the lounge or it's staff.
Awesome breakfast, helpful staff, beautiful view, fantastic location Having to pay for parkingg
Family had a good time. Wifi is available but isn't free.
Close to many downtown attractions as well as great places to eat. Liked the option of the parking garage or valet parkingw Wished it was a little closer to Target Center & Target Field
Service was awesome. Valet parking was a lifesaver!
If Tom Haverford from Parks and Rec made a hotel, this would be it. A bit over the top in a few ways, but you love it all the same.
Steeped in history, yet brought to modern standards. The shower stall was great, and the photo booth in the lobby was really great to get some shots once we got all dressed for the party. Keys Cafe is right next door for breakfast.
Great location, steps away from anything worth doing in Minneapolis. Friendly, helpful staff and a cool atmosphere. Keys cafe and Manny's are both downstairs. Stayed in what they call a cool corner room, so there was a decent view. For a place that considers itself an ultra-cool luxury hotel, it was disappointing. Pretty basic room (bed, desk, TV, etc), but burnt out lightbulbs, chipped mirror, pealing paint, our floor (10th) smelled like a deep fryer, and everything costs extra (e.g. Wi-Fi is $13/day). After paying so much for the room, I expected better.
Nice lobby and lounge area. Convenient restaurants either in the same building or walking distance. Museum/ observation balcony. Our room had poor lighting, furniture had scatches and chips. Paint on wall was cracked in the bathroom. The lounge turns into a club at night with lots of drinking, it's very loud. We had a hard time sleeping due to the number of drunk people there. We had to bring ID to be in the lounge and the bouncers were really rude.
Friendly staff, swank bar in the lobby and on the 27th floor. Free trip up to the museum and observation deck on floor 30 Awful view of the HVAC equipment for the restaurant below. Smallest room on the second floor.
Rooms were excellent! Very clean. Bedding very comfortable.
Great atmosphere & friendly staff. Great view of Minneapolis & location was convenient with great dining nearby. People on the floor were loud & the room we had (a corner room - 2012) allowed all sound through the walls. We could hear every door opening / closing & noise from the hall. Cannot recommend for weekend unless you do not plan to go to bed until after 2 am
Everything was wonderful
Location is great! Cool view. Good historical place. Easy to walk to places you want to go. No in-room coffee. I know - details, but....
We greatly enjoyed the luxury and "exotic" prohibition feeling. Everything fit a unique theme throughout the hotel. The design and architecture was beautiful. Fortunately our young child travels well and isn't a screamer so we didn't have any problems settling in and giving her a bath and relaxing. We were welcomed without judgement which was very nice given our 1 year old child. The mini bar was outrageously priced! Lucky there are plenty of shops and places down the street for food and goodies.
The modernization of such a iconic building to such a high standard of luxury! The staff was encredibly acommidating during my visit! Nothing
I liked the decor. The vibe was fun and youthful. The room was decorated nice. Asked for a room with a view and got the 5th floor. Wanted something a bit higher in a 28 story building.
Comfortable bed and clean room The TV and most of the lights didn't work. I called the front desk twice and both times they said they were sending a tech to fix it. No one showed up. I then walked down to the front desk and asked, they said there were sending someone up. No one every showed up. Had to watch football game at the bar.
Near every fun thing I N downtown Mpls. Parking
Staff was friendly. Bar staff was fun. Convenient location. The cost if the hotel was great until you realize that parking is not included. Valet is $40+. Most offer thato with no extra cost or a much smaller fee. Parked on my own to avoid that, and it was still $20 overnight fee.
The room was decent and clean. Fairly close to downtown Minneapolis attractions. $200 extra held upon check-in for "incidentals". Parking is extra $. Fees upon fees upon fees for everything you can think of. Don't even bother with room service.
Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants. NA
Hotel was clean. Workout facility and swimming pool was great, but I do agree with other reviewers that the chlorine made my eyes sting. Location was great. We pulled up and the valet told us of a parking ramp attached to the sky way that offered cheaper parking! So kind of him and it saved us $20. We could hear normal conversation through the walls and ALL the hallway noise. I have had quieter rooms at a "non-luxury hotel". This hotel promotes itself as luxury hotel, but we have stayed at Hampton Inns that were so much quieter. I honestly prefer the Hampton Inn over this hotel.
I just loved this hotel it is close to everything. A convenient walk from the light rail and Nicollet mall
Very modern and clean. Very comfortable beds. Great location to be able to walk around to downtown locations. Parking was expensive especially for a one day stay.
The lobby and restaurant are in a beautiful old bank building that has been restored. The rooms are modern and clean.
Very nice and comfortable. Rooms were inviting and home like Our room had some things left behind in the dresser that weren't to appealing.
We were in town to attend a Twins baseball game, so this was a perfect location to walk to the ballpark. It's also close to a lot of great restaurants and other downtown activities. We came back to the hotel for nightcap and the bar had already closed down. Other than leaving the property, we didn't have another option. It wasn't even midnight on a Thursday night. Seemed odd for a downtown hotel.
Clean, quiet and comfortable hotel. Expensive to park, if you are driving.
Nice room for the money. Close to good restaurants.
Nice staff, bigger room, city views, location, nice bathroom The double beds are extremely small! The shower doesn't seal so floor was wet after shower. No bath.
The staff was incredibly helpful and polite. Our room was spacious, clean, and very comfortable. Was fun being able to stay in downtown minneapolis within walking distance of anything you want to do for nightlife. Can't think of anything negative.
Great view Great location Very quiet Clean It was probably 60 degrees in the room. The thermostat did not work. They ended up giving us a small space heater, which was hardly sufficient. If you can imagine, when you are miserably cold it's difficult to enjoy anything.
Location is great close to Target field and Target Center. AC in the room was terrible room was hot and uncomfortable.
The room was nice. Good desk, big tv, mini bar and really nice bathroom. Bed was ok. The view was just of the building across the way. No pool for guests.
Staff, location, room Broken sink
Great location. Skyway and downtown stores & restaurants super convenient. Clean, light and airy. Giant windows. Great beds. Shower leaked and cupboard door fell off despite being fixed once. I was never told the price of parking. Last year it was free. This year it was $22 a day. Would have like to have known. High cost for in room Internet.
Beautiful, comfortable rooms with amazing city views. The breakfast suite had beautiful views as well. Room service was extremely fast. Parking fee, even though the website said included. Breakfast needed far more selection. Minor complaint: Would be helpful if the room had USB charging ports for cell phones. Most hotels include ports in their lamps or alarm clocks.
Staff was friendly Clogged sink/then toilet clogged and that wasn't fixed for 12 hours /tv didn't work/glasses not replaced/towels had stains/no fridge where fridge was meant to be/ no offer to move us or compensate us for inconvenience
Parking is inconvenient
Great views, nice room. Room windows were drafty, hotel staff seemed generally clueless about their own hotel.
Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown. Garth Brooks
Long walk from parking garage
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
Friendly, helpful staff, comfortable, clean room Confusing parking arrangement
It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
staff was great overall clean bathroom stink long way from parking garage
Walking distance to a lot of attractions. Very friendly and helpful staff
Very comfortable bed. The lighting in the bathroom.
Nice appearance. Classy looking ,
Comfortable bed $35 for parking
Everything. Amazing staff. Fabulous and luxurious room. Can't wait to visit again
Polite, friendly staff. The room was clean, comfortable, spacious, well appointed, and tastefully decorated with a deft combination of nostalgic old world grandeur and modern touches. The hotel is connected directly to the Minneapolis downtown skyway system. Public garage parking is available right across street (for a fee). Valet parking is, of course, available as well. Room was not available at the designated 3pm check-in time. We were on a tight schedule and needed to check in at 3pm to get ready for an event. We had to decide between trying to book another room at a different hotel or accept a different room here. We chose the later. The room we originally booked had an exterior view but the new room had an interior view of the "Atrium." Calling the dank, unlit, barren cement hole in the middle of the hotel an atrium is putting on airs, to say the least. We chose to keep the curtains closed rather than stare across the desolate blight into another guest's room a scant 15' away (and, presumably, they into ours). The bathroom sink was clogged. The timer for the mirror defogger was broken. The HBO cut in and out and was unwatchable (not a big thing for us, we didn't come to watch TV... but still). There are no coffee makers in the rooms. There is coffee in the lobby but when I went down to get some at 0830 there was no creamer left. I would have informed the desk but they were overwhelmed with guests checking out. Overall we enjoyed our stay but between not getting the room we booked, the minor annoyances with the maintenance of the room, and the lack of coffee -- a basic staple of any luxury or boutique hotel -- we don't think we would stay there again, especially when there are so many other comparable choices nearby.
A bike in the lobby you can borrow
Comfy bed. Extremely quiet rooms and great soundproofing. Wonderful facilities.
The staff at the Grand were so nice, polite, and helpful. Room service was lovely and fast. The rooms are spacious and very tastefully decorated, and the beds are fabulously comfortable.
Individually welcome by Front Desk staff, Manager on Duty and Maintenance personnel. A+ T.V. In bathroom nice idea. OLD CRT tube t.v. In bathroom not connected to cable, not nice.
The front desk was really great. And I liked the list of things availablr if needed. We took advantage of the Keurig. I liked the style of the hitel, pretty chic. Also, the location was awesome. I also loved that I could control the heat in the room myself. I didn't like that there was no hot tub in the pool area. When I'm paying that much for a hotel room, I expect a hot tub. The blankets weren't very warm or comfortable. I expected a cozy, luxurious room and got a nice but kind of a cold lonely feeling room.
The proximity to downtown and shopping was good Parking a rental car was expensive
It was clean and quiet. The staff was courteous and kind. The parking ramp was convenient but very cramped for a Yukon.
Service was excellent, friendly staff! We have a 7 month old so a microwave would of helped us with heating up her formula. Microwaves were not available to us.
Water in the room would be nice
Very clean and very helpful . Enjoyed our stay
Clean, friendly staff, decent restaurant attached, walking distance to other fun places. In room amenities were in the lower side compared to other hotels in this category.
Staff were very friendly and helpful. My room alarm went off at midnight. Preprogrammed. I did not check it or set it before bedtime.
How nice the hotel was and how comfortable as well. Front desk was very attentive and always took care of my needs! Expensive parking. Also there was a large hair in the bathtub when we arrived. I was supposedly right next to the "loud" elevator but did not hear it once! Overall a very nice stay.
Location and the door man. The room is a little run down. Towels are old. Tissue was not soft at all.
The front desk was very attentive. My "loud" neighbors who I couldn't even hear were getting a noise violation, but it wasn't the neighbors who woke me up, it was the guard knocking on their door. I was quite unhappy with that guard. We were in a secluded area of the hallway, but it wasn't the neighbors who woke me up, it was the security guard. The extra fees---parking.
Man at the front desk was very nice and professional. Location and security of building was also great. Houskeeping used our personal bathroom and left their feces in the toilet. Was going to tell front desk but slipped my mind at check out. I dont want this person fired but I do agree this is incredibly unacceptable.
Gym Facilities are good. The hotel is close to all main attractions, so you just need to walk around it.
Pool dos high chlorine
Lesley Hanson at the front desk was absolutely awesome! She took care of a of control high temp problem in one of our rooms and made us very happy with Hyatt. We usually stay at the Commons Hotel, and we loved this (and Lesley!). Getting to and from parking was a pain the rear! Did not plan for the parking fees, you need to make this more transparent in your fees.
Large room, included breakfast, contemporary decor Awkward structure with lobby several floors above street level. Two sets of elevators - first to get to lobby, second to rooms. Underground parking very tight
We liked the fact that we could walk by skyway anywhere in the downtown Minneapolis area. We also enjoyed upscale amenities at an affordable price. Complimentary breakfast was included. We were late in departing the hotel one morning and we told the cleaning service to come back later but they must have forgotten because our room did not get made up. Parking is quite expensive.
Staff was pleasant and helpful. Rooms spacious and clean.
Very friendly staff that wanted to make sure you were taken care of. Hotel was updated and very clean and quiet .Location was very convenient; close to train, target center, and has the attached sky walk. Early departure and complimentary breakfast was ready prior to 6:30. Did I mention the 5 star staff---very pleasant to deal with at every inquiry! Great job folks!!!! Not familiar with Hotel layout; check in is on the H floor. Parking extra, underground, and you have to switch elevators to get to your room. No meal delivery to the room; not a major issue.
The breakfast! Paying $17 for parking when I had a room! Parking should be free
When we arrived we were fist sent to a room that was not made up. We went back down to the desk and got a clean room. The general appearance of the hotel was ok. The beds were comfortable. Nothing great and nothing terrible.
The hotel was clean and the rooms were a good size with comfy furniture. The staff very friendly and always willing to help you out. Either by recommending places to eat, calling you a cab, or by doing anything else to make your stay enjoyable :) Also they had good happy hour prices and serve food 24/7! So apparently the hotel only "naturally" cools their rooms in winter and our room was very warm and there is no way to cool your room down then so we roasted the whole time we were there :( Also the fact that you have to take 2 sets of elevators to get in and out of the hotel was kinda inconvenient.
The outside isn't welcoming because it's under construction But once indoors - it's a Cozy and elegant yet affordable hotel Again the exterior looks a bit scary
1. Fast Check-in 2. Due to room availability, was allowed to check-in 4 hours priot to normal check-in time (Check-in is at 4, was able to check-in at noon) 3. Very Friendly Staff (At Check-in, In the Cafe, Cleaning Staff, etc) 4. On-site parking was well priced 5. Cafe/Restaurant/Bar/Lounge were nice onsite amenities I would stay here again. Rooms slightly dated and remote was slow to change channels on the TV (I am being overly critical here and this did not play into my rating).
Location, staff and everything were great Nothing to complain about
Shuttle to Target Field Very pricey for this hotel. Had to pay for parking.
This is a great hotel in love it. I stay here a lot. The rooms are nice there big too. There is a couple of things they need to work on. They staff always have this bougie I'm better then you attitude every time I go in there now I don't know if it's just me or.... Second I wish they had an adult's only station on the t.v.
Clean rooms and walking distance to restaurants and other attractions in downtown Minneapolis.
The feel and vibe of the place is awesome. It's a cute little building in a sea of mirrored skyscrapers. The guest staff were very friendly and helpful. The beds were very comfortable and there was plenty of space in our room to spread out and for my daughter to crawl around. Lots of great restuarants are within walking distance and the conference center is only 5 blocks away. They even offer to shuttle you over if you don't want to walk that short distance. The pool was a little cold, not too bad, but it could stand to be warmed up a degree or two. The fitness center is very small but adequate. It wasn't crowded when I uesd it but I could see that it could get filled up very fast at the right time of day. One of the 10lb and one of the 12lb weights were missing so I had to use the 15lbs to have a matched set. But that just made me work a little harder which isn't really a bad thing.
I liked the location. AWESOME beds - very comfortable. I wish parking could be free and they would offer a complimentary breakfast.
The staff was excellent. Very cold pool. The parking lot needs better lighting.
The staff was very helpful and courteous - even the parking attendents and shuttle service were fabulous. The restaurant staff and food was great and were surprised at the moderate prices and amount of food for the dollar. Keep up the good work. There seemed to be a low pitch whining / whirring of something --at all times in our hotel room.
The location was convenient. Short walk to US Bank arena. Staff was friendly. There was a dog in the room next door that was barking. We alerted the staff. Dog was still barking when we returned. Thankfully within 10 minutes of being back in our room it stopped.
Bed comfort. Parking really BAD. COULDN'T FIND parking. We had my daughter at hospital. We came late. The check in and then relocation to hotel room for people is too far. That was quite a walk for me.
The welcome by staff and their enthusiasm to ensure that my stay was perfect made my visit absolutely wonderful. My stay with Doubletree was outstanding! I haven't stayed in a hotel with such attention to detail and especially to guest satisfaction in a very long time! I would highly recommend this hotel to others. There was little to quibble with, but at times the cleaning was a bit slapdash, and rather late in the day. (i was out early each day I stayed).
downtown access extra charges - wifi $10 parking $17
Good price, great staff, covered parking
Comfort No swimming pool
Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
Very modern. Great style and terrific service! Marin is a great restaurant!!
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
Comfort and a great location.
Lovely clean room, nicely designed and laid out. Noise from street, noise from hallway traffic.
This guest did not leave comments about this hotel.
The location of this hotel is wonderful. In perfect walking distance to lots of shopping and dining and easy self-serve parking ramp. The complimentary breakfast was also good. The internet did not work properly and kept disconnecting. Also, the heater/AC unit did not work in our room. We tried many times to adjust the temperature but we couldn't get the unit to work, it remained at 76 the entire visit, which was a bit warm.
Everything was clean and the room was beautiful. A great location in the city. The staff at the front desk were less accommodating than we had hoped, as we used a different payment method. Our daughter paid for the room via fax. We were also unable to sleep, there was a horrible banging noise coming from the refrigerator all night.
Excellent accommodations, friendly staff and a location that is within walking distance of concert venues, stadiums and theatres. Everything was great.
This guest did not leave comments about this hotel.
Free Breakfast and Great location $13 dollars for parking
This guest did not leave comments about this hotel.
Very clean; good breakfast buffet No towels in exercise room; expensive parking;cheap blankets
This guest did not leave comments about this hotel.
Great location! The hide-a-bed was VERY uncomfortable. The furniture was in poor condition.