Hotel Gruner Baum was above our expectations. The beauty of the place surrounded by nature, the extremely kind family and staff taking care of the place, the spa was great and cosy. Fantastic place to rest in a beautiful quiet and natural environment, family oriented! Will go back definitely!
Room, hotel and enviroument look beautiful. Hotel building and welness building are separated - not conected - very bad.
Good breakfast, good swimming pool, good spa,good sauna, nice walking trips into the mountains Hotel is ok
excellent food,staff friendly and helpful,and a beautiful location
The hotel was excellent, staff very friendly and helpful. Accommodation ideal, gorgeous setting in the hills, with mini heaven like views. We were upgraded as soon as we arrived and spent an amazing 5 days enjoy the hotel and its surrounding beauty. Great value for money, breakfast first class and evening meals wonderful. Most of all - brilliant staff.
the helpfull and friendly staff,location, room and the great food,bar.
Our stay was excellent - the staff and their attention to every detail made it so special The only criticism would be that there are no tea and coffee making facilities in the rooms
We had a beautiful room with veranda. Decor was very attractive and furnishings very comfortable. The food served in the restaurant for dinner and breakfast were top quality. We enjoyed our breakfast outside, with a wonderful mountain view. This was very nice. We would stay here again if we make another trip to Austria, and stay 3 or 4 nights so we can enjoy hiking or spa. We didn't have time to take advantage of the spa facilities unfortunately. This is a very lovely, multi-building "retreat' property. We weren't asked if we might need help carrying our bags to our room. There was no elevator, and we would have gladly accepted such an offer in any case. We were told we would have to carry out bags up the stairs to our room, which was not convenient as one of our bags was rather heavy. Separately, the restaurant service was very slow. We went to the dining room at just about 8:00pm but were made to wait long minutes at each stage of the dinner, and so could not return to our room until almost 10:00pm which we felt was really much later than necessary. Although the service was slow, our waiter was very courteous.
Top betjening og service på hotellet. Gode omgivelser i et dejligt område. Fin morgenmad og middag.
Super ophold på hotellet. Exceptionel kundeservice af især personalet i receptionen, men også af det øvrige personale i restaurant og bar. Nydeligt og velholdt hotel og venligt/imødekommende personale.
god morgenmad, nemt tilgængelig skileje og liftkort samt shuttlebus, fint!
Breakfast was excellent. The price was cheap. The view from the balcony was great. Hotel located a bit far from the center.
friendly staff. good breakfest. Sauna is ok. Goog value for money :-)
Good value for money, friendly staff, good breakfast. No exactly at the center of town.
All staff very helpful.
The location and the nice view to the mountains. No
10 minutes walk from the main ski lift, pleasant rooms, very nice and helpful staff. I liked having a bathtub instead of a shower in the bathroom because I could take a long relaxing bath after a very active day. Regulated heating in the room was great. Breakfast selection was fairly varied, although not fancy. The dinners were tasty (with the exception of salads, which were awful) and inexpensive. The internet connection was of terrible quality. It was a toss up if you could connect at all and if you managed, it was frustratingly slow. Only usable if you have something really important to do, otherwise too much trouble to bother. The selection of salads at dinner was awful, everything was out of a jar with too much vinegar.
* I was very pleased that i had opportunity to get wide range of information about best ways how to spend my day. * it was possible to get high quality bicycle for rent (for free) * it was nice to have possibility to get dinner in hotel !
Nice room with balkony; good parking; good breakfast Did not recognize from website in advance that dinner had to be pre-ordered. However, plenty of restaurants nearby
Very well run hotel with nice large rooms and fantastic staff. We were there in the low season, when there were not many guests, but this did not effect staff or service, which were kept at a high level. All staff were very friendly, from front office to breakfast staff, and also the highly effective chamber maids, who made the room look "new" every day. As we got a good price, we experienced fantastic value for money. It was, due to the low season (we were there in september) very quiet, and apart from the excellent breakfast, both the bar and the café were closed at all times. Reception opening hours was also rather limited. This was however not at all a problem for us and we felt very comfortable. The only thing we could put a finger on is that the free of charge internet terminal in the lounge had very bad connection, and never worked for more than a minute at a time, so we always ended up going to another hotel to use their internet. But this did not affect our positive overall impression of the hotel and we highly would reccomend it.
Lejlighedens standard var klart over vore forventning. Receptionspersonalet var yderst hjælpsomme. Det generelle indtryk af hotellet var renlighed, venlighed og hjælpsomhed. Eneste mangel var en større udendørs svømmongpool.
Udmærket, det var 5. gang jeg besøgte, det. Det ligger centralt. Opvaskemaskine samt gratis sauna dvs incl. i prisen, der er rimelig høj for en lejlighed. Rene håndklæder 2 gange ialt.
Hotelpersonale er smilende og imødekommende. Omgivelserne er fantatiske smukke.
Super flot hotel. Ligger godt midt i Bad Gastein. Flot udsigt fra værelset ud over bjergene. Meget flot værelse det var stort og der var pænt rent.
Godt hotel men der sker ikke meget i byen Mangler mere underholdning
I like large room - 2 bad room and kitchen i think the price is too high for this tipe of family hotel
It was really nice hotel. The room was so cozy and the owner of the hotel was really nice. It's really hard to get there especially during the night time. There was no train at 10 pm to Bad Gasteine and we had to get a taxi which was very expensive!! The hotel didn't know the travel information.
It was a familiar atmosphere in the restaurant when we had our breakfasts. The room to have shower was very small and dark.
The courtesy of Staff Any
Not a double bed
Pension St. Leonhard er et hyggeligt og pænt pensionat med meget venligt og hjælpsomt personale. Alt er rent og værelserne er gode.
Bestemt et rart og godt sted at tilbringe sin ferie. Meget søde mennesker og en super morgenbuffet.
Nice enviroment, good view for the mountains
Spacious rooms with balconies, well furnished. Nice views of the city. Good location. Friendly helpful staff. Parking space. The bed linen need replacement. Also the TV set is toooo small and out-of-date. Breakfast is poor, but probably value for money.
Fine, basic but clean
Excellent service from staff Poor car-parking facilities
Hotel staff has deficient English. Modifying reservation let me wondering what final price would be. This is uncomfortable. Hotel rooms were spacious, sauna was nice.
great view from room balcony. not a great evening food menu avalible,but ok?
Friendly staff, good location (for summer) near centre. Room was large, nice views from balcony. Ok breakfast. Hotel was straight from the 50's, especially the corridors. Rooms were clean, but bathroom and other furniture were outdated, already almost retro.
very friendly, big portions of exclusive meals,very large and fully equipped play ground, our kids begged us to stay all day long in the hotel, very beautiful surrounding, the Alps and the thermal waters miracle of the Gastein valley on site.Ski and bath all day long.
Very helpfull and friendly personnel, clean rooms, good buffet breakfast, big indoors playground for children, indoors and outdoors thermal water swimming pools, free tennis playfield. There is no free WI-FI
Very well located for travelling to mid Austria The hotel is an old building, clean but it should be redacorated
nature and architecture no
Great mountain view, good breakfast there is no 24-hours reception (we have to call administrator to enter the hotel)
I liked very much the staff's kindness and hospitality. The staff speaks very well English language. The ratio price/quality is very good. In nearby of the hotel there are a lot of facilities, such as railway station, spa, shopping center, cableway, bank, pharmacy and so on. Just a few TV channels.
it seems that the price at the reception is less that the one on booking.com !!! , budget hotel with a good ratio quality / price anyway it is free parking but there are only around 15 places available for the whole hotel !!!
Rigtigt lækkert med en vært, som kunne snakke ganske udmærket engelsk, som ellers absolut ikke er normalen i Østrig. De var desuden meget behjælpelige omkring informationer omkring området og gav inspiration til vandreture. Derudover fine forhold. gratis internet på værelserne.
Location was good, nice atmosphere, good restaurant, very good waiters 1. I was forced to switch from suite to a studio due to shower failure. 2. I was charged for a suite while I stayed in a studio. 3. room- service quite poor. 4. swimming pool quite poor. 5. shower water scarce (!!!)
relaxed at the spa, did some hiking While we were there, the only downside is there were numerous infants at the hotel which really doesn't create a quiet spa-like atmosphere in the restaurant. Not really a big deal, but something that definitely needs to be noted for future travelers. I think this hotel caters to young couples with kids.
Five-star-quality service and food. Outstanding views over valley from dining and recreation areas, and our bedroom. Excellent spa. Short walk to town centre.
Beautiful location, good value, very friendly staff. A great relaxing break