Nice lobby and lounge area. Convenient restaurants either in the same building or walking distance. Museum/ observation balcony. Our room had poor lighting, furniture had scatches and chips. Paint on wall was cracked in the bathroom. The lounge turns into a club at night with lots of drinking, it's very loud. We had a hard time sleeping due to the number of drunk people there. We had to bring ID to be in the lounge and the bouncers were really rude.
Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants. NA
Comfortable bed and clean room The TV and most of the lights didn't work. I called the front desk twice and both times they said they were sending a tech to fix it. No one showed up. I then walked down to the front desk and asked, they said there were sending someone up. No one every showed up. Had to watch football game at the bar.
Beautiful property, clean and well-appointed rooms, but most of all, the most helpful and friendly staff you could ever wish for. Kind of a crappy shower, no internet access in the gym (including on the networked machines themselves).
Great view Great location Very quiet Clean It was probably 60 degrees in the room. The thermostat did not work. They ended up giving us a small space heater, which was hardly sufficient. If you can imagine, when you are miserably cold it's difficult to enjoy anything.
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
Beautiful room with a wonderful view. The bed was very comfortable and amenities well stocked. Loved the jacuzzi bath tub with television built into the wall for entertainment! We will be back when staying overnight downtown Minneapolis.
Our room was nice, but the mattress on the king size bed was old and springy. Also, the previous occupant of the room had set the alarm on the ipod docking station, and we were woken up several times before we were fully awake enough to turn it off. Way to expensive for what they have to offer. Valet parkin was 30 dollars a day!
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
The room was amazing! Huge suite, very modern No
Parking Valet was terrible. $40.00 daily parking