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Great location, convenience, and staff.
The location to downtown cannot be beat, blocks away from great bars and restaurants. Very clean and comfortable hotel staff was super helpful and recommendations on what to do in our down time.
The cust service was nice They did not hold my bed, I had to sleep on a pullout bed in a conference room
Family had a good time. Wifi is available but isn't free.
Service was awesome. Valet parking was a lifesaver!
Awesome breakfast, helpful staff, beautiful view, fantastic location Having to pay for parkingg
Close to many downtown attractions as well as great places to eat. Liked the option of the parking garage or valet parkingw Wished it was a little closer to Target Center & Target Field
A continental breakfast option would be great!
Room was very clean, gorgeous hotel and the on-site underground parking was very convenient. A little steep at $14/day, but it's downtown Minneapolis so I expected that. Bed was very comfortable and the room was nicely furnished - for the size of the bed though it could have used probably two more pillows. The front desk clerk, Kate, that assisted us with check in was so friendly and helpful when we asked for restaurant and nightlife recommendations and directions. Her suggestions were spot-on! She also upgraded us to a higher floor room and gave us complimentary wifi (I believe it was somewhere around $15 a day otherwise). The pool and spa area were completely overrun with children and adults loosely supervising them. Kids were running, splashing in the spa, going in and out of the workout room... this isn't necessarily the hotel's problem, but my boyfriend and I were really looking forward to a soak in the hot tub that never happened. Also, we received a voucher for an appetizer in the lounge at check in. The night we decided to use it, my boyfriend had left his wallet in the room. When we sat at the bar, I ordered a glass of wine (I had my wallet and ID), and he ordered water, but we were told that we could not sit at the bar if he didn't have ID. He wasn't drinking, but they made us move to a table that was - quite literally - two feet farther away from the bar than we were previously. The appetizer that we received was nothing spectacular (we had the potato skins) and tasted very bland. We didn't order anything but the free app and it took almost twenty five minutes to get it. The water glasses were stained and looked a little dirty. I was not impressed with the lounge or it's staff.
Need glasses in the room firxwater
The modernization of such a iconic building to such a high standard of luxury! The staff was encredibly acommidating during my visit! Nothing
Everything was wonderful
Steeped in history, yet brought to modern standards. The shower stall was great, and the photo booth in the lobby was really great to get some shots once we got all dressed for the party. Keys Cafe is right next door for breakfast.
Great location, steps away from anything worth doing in Minneapolis. Friendly, helpful staff and a cool atmosphere. Keys cafe and Manny's are both downstairs. Stayed in what they call a cool corner room, so there was a decent view. For a place that considers itself an ultra-cool luxury hotel, it was disappointing. Pretty basic room (bed, desk, TV, etc), but burnt out lightbulbs, chipped mirror, pealing paint, our floor (10th) smelled like a deep fryer, and everything costs extra (e.g. Wi-Fi is $13/day). After paying so much for the room, I expected better.
I liked the decor. The vibe was fun and youthful. The room was decorated nice. Asked for a room with a view and got the 5th floor. Wanted something a bit higher in a 28 story building.
Great atmosphere & friendly staff. Great view of Minneapolis & location was convenient with great dining nearby. People on the floor were loud & the room we had (a corner room - 2012) allowed all sound through the walls. We could hear every door opening / closing & noise from the hall. Cannot recommend for weekend unless you do not plan to go to bed until after 2 am
Nice lobby and lounge area. Convenient restaurants either in the same building or walking distance. Museum/ observation balcony. Our room had poor lighting, furniture had scatches and chips. Paint on wall was cracked in the bathroom. The lounge turns into a club at night with lots of drinking, it's very loud. We had a hard time sleeping due to the number of drunk people there. We had to bring ID to be in the lounge and the bouncers were really rude.
Location is great! Cool view. Good historical place. Easy to walk to places you want to go. No in-room coffee. I know - details, but....
Friendly staff, swank bar in the lobby and on the 27th floor. Free trip up to the museum and observation deck on floor 30 Awful view of the HVAC equipment for the restaurant below. Smallest room on the second floor.
Rooms were excellent! Very clean. Bedding very comfortable.
We greatly enjoyed the luxury and "exotic" prohibition feeling. Everything fit a unique theme throughout the hotel. The design and architecture was beautiful. Fortunately our young child travels well and isn't a screamer so we didn't have any problems settling in and giving her a bath and relaxing. We were welcomed without judgement which was very nice given our 1 year old child. The mini bar was outrageously priced! Lucky there are plenty of shops and places down the street for food and goodies.
If Tom Haverford from Parks and Rec made a hotel, this would be it. A bit over the top in a few ways, but you love it all the same.
Very modern and clean. Very comfortable beds. Great location to be able to walk around to downtown locations. Parking was expensive especially for a one day stay.
Staff was friendly. Bar staff was fun. Convenient location. The cost if the hotel was great until you realize that parking is not included. Valet is $40+. Most offer thato with no extra cost or a much smaller fee. Parked on my own to avoid that, and it was still $20 overnight fee.
Comfortable bed and clean room The TV and most of the lights didn't work. I called the front desk twice and both times they said they were sending a tech to fix it. No one showed up. I then walked down to the front desk and asked, they said there were sending someone up. No one every showed up. Had to watch football game at the bar.
Convenient location, right next to the light rail makes it easy to get to and from airport, mall of America. Right downtown near the stadiums and great restaurants. NA
We were in town to attend a Twins baseball game, so this was a perfect location to walk to the ballpark. It's also close to a lot of great restaurants and other downtown activities. We came back to the hotel for nightcap and the bar had already closed down. Other than leaving the property, we didn't have another option. It wasn't even midnight on a Thursday night. Seemed odd for a downtown hotel.
I just loved this hotel it is close to everything. A convenient walk from the light rail and Nicollet mall
Hotel was clean. Workout facility and swimming pool was great, but I do agree with other reviewers that the chlorine made my eyes sting. Location was great. We pulled up and the valet told us of a parking ramp attached to the sky way that offered cheaper parking! So kind of him and it saved us $20. We could hear normal conversation through the walls and ALL the hallway noise. I have had quieter rooms at a "non-luxury hotel". This hotel promotes itself as luxury hotel, but we have stayed at Hampton Inns that were so much quieter. I honestly prefer the Hampton Inn over this hotel.
Clean, quiet and comfortable hotel. Expensive to park, if you are driving.
Near every fun thing I N downtown Mpls. Parking
The room was decent and clean. Fairly close to downtown Minneapolis attractions. $200 extra held upon check-in for "incidentals". Parking is extra $. Fees upon fees upon fees for everything you can think of. Don't even bother with room service.
The lobby and restaurant are in a beautiful old bank building that has been restored. The rooms are modern and clean.
Very nice and comfortable. Rooms were inviting and home like Our room had some things left behind in the dresser that weren't to appealing.
Great location. Skyway and downtown stores & restaurants super convenient. Clean, light and airy. Giant windows. Great beds. Shower leaked and cupboard door fell off despite being fixed once. I was never told the price of parking. Last year it was free. This year it was $22 a day. Would have like to have known. High cost for in room Internet.
The staff was incredibly helpful and polite. Our room was spacious, clean, and very comfortable. Was fun being able to stay in downtown minneapolis within walking distance of anything you want to do for nightlife. Can't think of anything negative.
Staff, location, room Broken sink
Location is great close to Target field and Target Center. AC in the room was terrible room was hot and uncomfortable.
Staff was friendly Clogged sink/then toilet clogged and that wasn't fixed for 12 hours /tv didn't work/glasses not replaced/towels had stains/no fridge where fridge was meant to be/ no offer to move us or compensate us for inconvenience
Great views, nice room. Room windows were drafty, hotel staff seemed generally clueless about their own hotel.
Great view Great location Very quiet Clean It was probably 60 degrees in the room. The thermostat did not work. They ended up giving us a small space heater, which was hardly sufficient. If you can imagine, when you are miserably cold it's difficult to enjoy anything.
Nice room for the money. Close to good restaurants.
The room was nice. Good desk, big tv, mini bar and really nice bathroom. Bed was ok. The view was just of the building across the way. No pool for guests.
Parking is inconvenient
Beautiful, comfortable rooms with amazing city views. The breakfast suite had beautiful views as well. Room service was extremely fast. Parking fee, even though the website said included. Breakfast needed far more selection. Minor complaint: Would be helpful if the room had USB charging ports for cell phones. Most hotels include ports in their lamps or alarm clocks.
Nice staff, bigger room, city views, location, nice bathroom The double beds are extremely small! The shower doesn't seal so floor was wet after shower. No bath.
Walking distance to a lot of attractions. Very friendly and helpful staff
Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown. Garth Brooks
Long walk from parking garage
It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
staff was great overall clean bathroom stink long way from parking garage
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
Friendly, helpful staff, comfortable, clean room Confusing parking arrangement
Discreet hotel, therefore very secure. Friendly, knowledgeable staff. Rooms light and airy with comfortable beds and every comfort. Best hotel that I've stayed in in Minneapolis.
THe room was quite nice & a good size, breakfast delivered on time, cleaning staff particularly pleasant. There was no tub in the bathroom & no bathrobe.
The atmosphere and location If you do self park it's a bit confusing and inconveient.
My wife and children were in town to go to a Twins game. Chris at the front desk relized we were there for the twins game and moved our room so that our boys were able to see the stadium from the room. Thank you Chris and thank you Graves hotel. Nothing
Our room was nice, but the mattress on the king size bed was old and springy. Also, the previous occupant of the room had set the alarm on the ipod docking station, and we were woken up several times before we were fully awake enough to turn it off. Way to expensive for what they have to offer. Valet parkin was 30 dollars a day!
love the location in downtown Minneapolis, and the bars and restaurants near the hotel are great. Location right off of first avenue. I think the area right next to the lobby leading up to the skyway was under construction, kinda unattractive but no big deal. I will stay here again.
Loews Minneapolis Hotel completely blew me away during my stay this past week. The skyscape view was incredible, and the hotel is perfectly positioned around a ton of awesome shops, restaurants, and venues for those who get time to explore. The front desk and Star Service staff were unbelievable. I've been to hundreds of hotels in my professional lifetime, and Loews ranks among the very best hotel experiences I've ever had. Even the valet was amazing--that's hard to find. The morning breakfast buffet was overpriced for what was offered. I'd suggest discounting the $20 buffet price for those staying in the hotel (perhaps if they're willing to charge to the room for verification).
The staff was attentive & very courteous. The beds were sooo comfortable. The food was great and the bar went out of their way to meet our needs. Did I say the staff was attentive & courteous? Had a great time at the Graves 601.
great rooms, great service, great location
The staff were extremely friendly and the atmosphere was great.
Location Business center was expensive and slow. Only 1 of 2 computers actually worked.
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
Very modern. Great style and terrific service! Marin is a great restaurant!!
downtown access extra charges - wifi $10 parking $17
The welcome by staff and their enthusiasm to ensure that my stay was perfect made my visit absolutely wonderful. My stay with Doubletree was outstanding! I haven't stayed in a hotel with such attention to detail and especially to guest satisfaction in a very long time! I would highly recommend this hotel to others. There was little to quibble with, but at times the cleaning was a bit slapdash, and rather late in the day. (i was out early each day I stayed).
Comfort No swimming pool
Good price, great staff, covered parking
This hotel was very nice I would stay here again. My only complaint is that we went with a group of friends and had multiple rooms. We showed up an hour early for check in and they told us our rooms weren't ready. That's fine, I knew we were early. But the receptionist said I will have your rooms ready in 45min we are getting them all by each other. So I asked if they had a place for bags (we only had 4 small ones) She said the room was full. So we had to walk them all the way back to our car in the ramp. We then came back 45 min later. We felt with a different receptionist who said if we wanted to wait another 30 min he could get our rooms all by each other. We were there for an event and already running late. So we opted to just get 4 rooms anywhere (we thought that's why we were waiting the 45min first of all to get rooms by each other) I also noted they had taken other people's bags into another storage room and had people bags behind the reception desk....
Great location by baseball and basketball arenas! Nice breakfast each morning that is open late.
Great spot, right next to everything and has a nice ride just outside if you need to get anywhere else downtown. Can walk to just about anywhere from here. Beds were very hard, my back killed the next morning. Put a pillow under you knees at night and you'll probably be ok.
Free Breakfast and Great location $13 dollars for parking
Everything was clean and the room was beautiful. A great location in the city. The staff at the front desk were less accommodating than we had hoped, as we used a different payment method. Our daughter paid for the room via fax. We were also unable to sleep, there was a horrible banging noise coming from the refrigerator all night.
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The location of this hotel is wonderful. In perfect walking distance to lots of shopping and dining and easy self-serve parking ramp. The complimentary breakfast was also good. The internet did not work properly and kept disconnecting. Also, the heater/AC unit did not work in our room. We tried many times to adjust the temperature but we couldn't get the unit to work, it remained at 76 the entire visit, which was a bit warm.
Excellent accommodations, friendly staff and a location that is within walking distance of concert venues, stadiums and theatres. Everything was great.
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This guest did not leave comments about this hotel.
Lovely clean room, nicely designed and laid out. Noise from street, noise from hallway traffic.
Comfort and a great location.
Clean, great service and big rooms. Parking is horrible and expensive!
Great location! The hide-a-bed was VERY uncomfortable. The furniture was in poor condition.
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$38 per night parking, called Valet but actually you need to park yourself in the garage and pick up yourself. It is super expensive for parking. Gym equipment were very low quality/ weights are stacked unsafe on racks.
Location Cleaning was approximative
The free happy hour and breakfast were great! There was no parking included with the hotel stay.
the room itself was great, and breakfast was awesome elevators were slow
The hotel staff was wonderful. The room service did not start until five pm. The menu was half of a piece of paper; that included items that were very 'far out' from the average room service menu.
Love the managers reception and breakfast.
very clean! great amenities. Breakfast was wonderful - staff amazing. rooms were SOOOOOO comfy. great design/style.
Everything was nice & great i enjoyed my stay I Like how u got to use your key card for everything the staff was excited breakfast was great I found trash in my room told staff in only thing she offer me was 20 dollars back when i think i should have got. A night for free & also i said something about the little noise nothing to say i was also disappointed because they changed my rate in i th
Stayed overnight with family, it was the perfect location as we were going to the Target Center. Staff was friendly, room was clean and the breakfast was excellent!
Wonderful renovation that takes care for the history and style of building. Very nice amenities, including free breakfast. All around a great hotel!
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The room was very nice, clean, and the beds were comfortable. The didn't have enough elevators the wait was always long, and the stairs were hard to find