Hoteller i Minot

Fordele: Historical home with nice gardens & friendly owners

Ulemper: Nosiy at night with trains

Fordele: I loved the opportunity that I had to stay in a Victorian style accommodation and my mom enjoyed it as well. The family style dining with total strangers was a new concept for myself.

Ulemper: I felt that some of the staff did not engage me as a customer.

Fordele: A charming house, beautiful setting. Gracious hosts.

Fordele: They accomodated us by moving up their breakfast so we could get an early start the morning of our departure.

Ulemper: No

Fordele: Great location easy in and out love this place.

Ulemper: Nothing

Fordele: Great

Fordele: Location

Ulemper: Nope

Fordele: The professional staff was outstanding. They where so willing to make it pleasant was awsome.

Ulemper: No

Fordele: Very clean, excellent breakfast, convenient location

Ulemper: The rooms were a bit small.

Fordele: Staff was friendly, helpful and courteous. Room was clean.

Fordele: Very clean, and friendly staff!!!

Ulemper: No...

Fordele: Everything was good.

Ulemper: no

Fordele: The hotel was newer and clean

Ulemper: The lobby/breakfast area was small and cramped

Fordele: Great location and the service was excellent would recommend to anyone

Ulemper: no

Ulemper: could not control fan and temperature in room

Fordele: The breakfast. Clean. Roomy. Large parking lot.

Ulemper: I could hear the conversation in the next room pretty clear. A woman talking about hunting.

Fordele: Great Staff, Clean Rooms

Fordele: Nice property. Suites well supplied. Clean. Great breakfast and happy hour.

Ulemper: Last year I was recommended this property so I moved over with myself and four other associates of mine. I'm the vice president of marketing and travel is part of my budget so my recommendation is assurance to this hotel would be getting an extended stay with six of us. This year was my second year coming there for business. Unfortunately my travel secretary booked my stay one day short. So I was leaving after 10 days instead of 11. When I ask them to extend my stay for one day and honor my rate they refused. They told me to go back through Expedia to get the rate. I felt this was a foolish step of customer service when in all reality they could have plucked a number out of the air or add on a dollar or $5 and not made me jump through this hoop. Unfortunately because it was one of the few busy times of the year since the state fair was in town, Expedia wasn't booking properties so I went back downstairs again to deal with the general manager. When I explained the situation to the general manager she told me that although they valued my business, that it was supply and demand and because of that they were going to force me to pay $40 more for a night because of my travel secretaries mistake. Now I want to state that I wasn't paying a cheaper rate. I was already paying in the mid-nineties for a room so asking me to pay an additional $40 to me because the state fair happened to be in town was ridiculous. I gently reminded her that I represented six people who were staying there together as a Consortium and that if they were going to inflate my rate for one night to make $40 that as she stated, they indeed did not care or appreciate my business and that to inflate me for $40 they were willing to lose almost $6,000 worth of yearly business. That statement seemed lost on this general manager and rather than be inconvenienced for one night by having to pack up and move my belongings to one of the many hotels that have sprung up in this area to meet the oil demand that is no longer there, I decided to pay the fee letting them know that none of us would be staying there again going forward. Her response was she didn't care. I would think that the owners of this property would be horrified by her lack of customer service. All they had to do was extend my stay an additional night. I wasn't asking for a discount. I was just asking not to be ripped off. I had just spent almost $1,000 each staying in their hotel and I was rewarded byou an inflated rate that's somebody walking through the door without any previous history with them would have paid. Needless to say regardless of the cleanliness of the property, I do not reward poor customer service and I will be taking our $6,000 a year that we have spent the last eight years to one of the many other hotels that I'm sure will appreciate our business.

Fordele: Very clean and nice location

Fordele: Best hotel and breakfast!!!

Fordele: Nice rooms, friendly staff, great location and good breakfast.

Fordele: Clean room, helpful staff, great breakfast, and just an all around good experience.

Ulemper: It would be nice to have longer pool hours.

Fordele: The breakfast was awesome every morning.

Ulemper: The pool was shut down Fri night. That left us there for the rest of our stay without it. I had two children with me and it was extremely disappointing. They said they couldn't bring someone in on the weekends to clean it. Ridiculous!

Fordele: Pet friendly, clean rooms, comfortable beds. Good breakfast selection

Ulemper: Fan in bathroom was noisy

Fordele: The hotel was clean and quiet. Excellent value for the price paid.

Fordele: super easy to book and they were very friendly from the time I came in the door till I left. They were very concerned on my stay and if I needed anything. very clean all over from the parking lot to the bedrooms.

Ulemper: Very nice stay didn't want for anything

Fordele: breakfast and dinner were just great, in fact too good, as we didn't dine out.

Ulemper: heated pool was on the cool side

Fordele: Great location.

Ulemper: Very loud hotel and there were several bugs in our room.

Fordele: The breakfast included a Gluten Free section and a toaster for gluten free bread.

Ulemper: The bed was extremely uncomfortable. It was too soft.

Fordele: The breakfast was pretty decent.

Ulemper: The bathroom exhaust fan sounded like a diesel truck. Not only in my room but I could hear that fans turn on in neighboring rooms. The curtains do not close and the room was do bright that I could not sleep.

Fordele: This was a very nice, quiet, and convenient location. I would recommend this to anyone traveling US-2.

Fordele: The proximity of the hotel and my place of work.

Fordele: It was new and clean! Great room.

Ulemper: The beds were too hard and the contenental breakfast lacked protein, they could have had hard boiled eggs.

Fordele: Our room was very spacious, and clean. I especially liked the layout of the room, with the sink & vanity outside of the bathroom. This allowed one of us to shower while the other could do makeup in front of a large sized mirror and nice bright lighting.

Ulemper: Maybe it was timing, or that it was a Sunday morning, but at breakfast, the donuts were dry and the remaining items were well picked over. We noticed work trucks outside though, so maybe the crews had just gone through? Donuts might have been day-old?

Fordele: Cost was acceptable

Fordele: Good location.Good bed.good breakfast.

Ulemper: They have waffles but did not have diabetic syrup.Back door not locked at night.

Fordele: Quiet and peaceful place. Friendly staff. Very accommodating to a toddler with a pack n play available.

Ulemper: The pool was kind of chilly and the breakfast was pretty bare compared to other hotels I've stayed in.

Fordele: Nice and modern

Ulemper: We left something by accident and they said they did not find it. We asked them to double check and nothing. We left town and they found it the next day?

Fordele: The room was good sized, very clean and had several amenities including coffee machine (although it was hard to work), fridge, microwave, iron and ironing board, couch.

Ulemper: The room was very hot when I first came in, even though it was in the 40s outside. It took all night to get it cooled down to a comfortable temperature. The comfortable was too heavy and there was no other blanket, just a sheet. I used my own blanket.

Fordele: This is a nice clean place to stay. The staff was helpful. The pool is nice, not too cold. Enjoyed the breakfast.

Ulemper: Nope.

Fordele: great value for the price, man at the front desk was great.

Ulemper: wish the bathroom was a little larger.

Fordele: Good Location, No Pets, No Smoking. Good lighting in Parking Lot.

Ulemper: Breakfast was quite basic, Need more items there. Suggest Boiled eggs addition as a basic requirement. Orange Juice more like orange soda.

Fordele: It is well located and very clean. We have stayed here before and had a good experience. Vivian at the front counter was extremely helpful and pleasant.

Fordele: Close to shopping

Ulemper: Well there Wi-Fi was not working there is no satisfaction and getting it working they would not give me a receipt for my hotel room because I booked on line I have booked online many a time and I always got a receipt as I am from Canada

Fordele: Location

Fordele: I liked the breakfast and that the queen sweet had 3 beds for a really good price. Very efficient check in!

Ulemper: Couch pull out didn't look or sound very comfy.