Very clean hotel, rooms were very clean also. Excellent location. Staff helpful Our room was a bit small, but adequate, not enough room storage-wise, my husband likes to put everything away, but there was no-where to put our bags, or the contents of them, so they were open on the floor for the weekend, which annoyed my husband. We had to ask for clean towels, the rooms are not cleaned everyday.
Very clean and helpful staff. Very noisy at night and building work in the adjacent street from early hours of the morning. Hotel room had no hairdryer, but could borrow one from reception and no tea/coffee available in the room.
the staff when you arrive /wifi access/ design/ location The room was cold!No shampoo/ Noisy early in the morning because of the truck cleaning the surrounding streets/ 2 small packs of Nescafe or tea would be welcome in the room/ Please improve the way to enter in the hotel during evening ( door closed and secured, I enter because somebody was going out)
location breakfast is no value for what you are paying bit of a rip off
We liked the facility to make hot drinks and light meals in our room. Although it was certainly not the fault of the hotel there was a lot of night-time noise from nearby bars and restaurants.
They sent me an email after I had departed on my journey, saying they had overbooked, and had no room for me. They could not find any hotel nearby for the same money, so they sent me to a sister hotel, in the next city, 20 minutes away. I wanted to be in the original location, right in the heart of that area.
I liked the location as the Bouffay stop on the local tram was right beside the hotel. Also, it was very clean throughout. 2-bedroom suite was ideal for us and reasonably priced. Bathroom was a good size and towels were replaced on Day 1 of our stay without us having to ask for them. The receptionist ordered a taxi to the Airport for us and it arrived ahead of our requested time. A good choice of restaurants were to be found near the hotel. Front of the hotel (tram side) didn't look very attractive as it looked like a derelict building initially. There was a fair bit of noise late at night with people making their way home after their night out.
Great location easy to find and close to all the restaurants and bars, very friendly staff and extremely helpful. Only downside was the rooms were a bit small but for a weekend away they had everything we needed.
The location is fantastic, right in the middle of Nantes. It is therefore very convenient to visit the city. Hotel staff is helpful and kind. The room temperature was a little bit cold for me and I had no way of changing it.
Great location, modern apartment ,although quite basic everything was clean and new. Good location for shops and restuarants. Close to one lof the biggest indoor skateparks in Europe . No car park ( it is a city centre but we managed to park outside at the weekend )
Location Smell of smoke in the hall by our room
excellent room - no noise from station No tea/coffee facilities in room
Well located, clean rooms, good value for money. No internet access
Very good room. Great staff-really helpfu land good humoured. Food excellent. Breakfast -top class No-Would love to go there again
Very good. Room was very clean, and well cleaned every day. Nice and quite. Good location. Menu could have English description in addition to French. I was assigned a smoking room even thought I had asked for a non-smoking room but it was not a problem since I could not detect any smoke. The bed was a little hard for my taste.
Good restaurant attached to the hotel. Room was a good size, clean and up to date with all necessities. Near the railway station. Secure hotel parking. Walking distance to chateau. Staff were excellent
Very clean and comfortable rooms, just next to the station and rental car offices.
The staff were extremely helpful. The fact that the hotel is literally attached to the station (windows are double glazed so no noise!) makes up for the fact that it is about 10 minutes walk away from the main tourist attractions in the old town. When we were there, complimentary hot beverages and biscuits were available 24 hours at the lobby - nice touch. Breakfast was pretty standard and breakfast is free to guests aged 55 and above.
I do not like much. Bottom of the hotel's restaurant and as soon as the train station. Very small rooms, cramped. And nenaravitsya when shower goes straight to bed. Humidity feels misted window of the room.
Convenient to train station was great and the convenience to the old town. The staff were friendly. I was upgraded and had a beautiful big room. Breakfast was great ... loved the pancakes!
Location could not be better for the centre of Nantes yet quiet. Close to to station and tram stop and to the main shopping and restaurants areas. All the staff were charming, welcoming and professional. The room(50) looked out over the Chateau and was modern, clean with very comfortable bed. Lovely continental breakfast. We will certainly stay again any time we visit Nantes. 10/10. Nothing.
room was small but tastefully furnished with a great view although I suspect we had the best room there with the best view over the castle
Air conditioing was great. Clean, tidy and comfortable. Good location
Good package, close to city centre right in front of the castle, comfortable double bed room and very friendly and flexible staff, we had our breakfast late and we left our luggages for the whole day. very nice breakfast but not included in the price (€ 10 per person).
extremely friendly & helpful staff. Everything was done efficiently.Recommendation of a nearby restaurant was excellent. I had a lovely room, everything was dark brown which was fine during the day. In the evening or dark in the am, the lights in the room were inadequate. A bright central light is needed.Because I left in the dark, I didnt realise I left something behind (it was small & unimportant, but useful to me).
The Hotel was modern, decor good, reception very helpful, secure parking, good breakfast. lacking in lounge facilities, perhaps not a hotel for young children Storage facilities in room were limited, short stay not aproblem
Rooms were quiet, clean, comfortable and well fitted. Breakfast was good quality and with lots of choice (continental style). The location is very convenient for the old town in Nantes without being in the bustle.
very good location, very good staff, fair price view to the castle
smell of room freshener was overwhelming
Very close to the castle and the railway station. They have only a shower. No bath.
Location was very good There was not even one english TV chanel. The Balcony could have been cleaned. The bed was very uncomfortable.
hotel would have benefitted from a vending macjine in foyer.
Appart'city was just what we wanted, great location, good, newly furnished, clean rooms, helpful and friendly staff. We stayed in Appart'city for one week while we searched for an appartment in Nantes. It was ideal using a kitchenette which was fully equipped and saved us lots of money not eating out all the time. The sofa bed was fine to sleep on and easy to fold away. The key is a bit fiddly but no problem, also the reception sometimes smelt of bins because of the location of the bin room but wouldn't stop me using Appart'city again.
good service and very pleasant staff
Good location Room had not been cleaned after previous occupants had left and was not cleaned for the duration of my stay (5 days)
Very friendly and helpful staff, bilingual (English, French). Breakfast room very sterile.
The small kitchen is great! Most hotels don't even have a kettle for boiling water but his hotel had a small kitchen for our use. And its very near to the Castle and Church, maybe 6 mins walk.
near the city center
Proximity to City Centre Kitchen facility in room
The staff were very friendly and helpful, the apartment was clean and in a nice central area.
The best hotel i have seen!!!!!! City center, transport (railway station, airport shuttle, tram), wifi etc. here you can get all information aroun the city and you needn't to look for tourist office.
the location is good, near the train station. a little expensive
free wifi access
Very helpful staff. Central but quiet location. Good value, clean comfortable room, for the price.
good nice small hotel quite close to central train station and city centre only bath room is very small and part time recption at the weekend.as i am travelling on my bussiness trip expecting some calls from pakistan sometime recption closed and some time the receptionast not understand english so difficult for the peoples calling me from pakistan
The helpfulness of staff, particularly when we needed to get our car off the street for a short time. The hotel suited our needs at the time.
The location is excellent - just a few steps from the tram stop and the Castle, and just a short walk to the Cathedral and city centre. Staff were very friendly and welcoming. The room was clean and comfortable, perhaps rather small but to be expected for a 2 star city centre hotel. We reported a broken bulb and it was replaced immediately. Breakfast was fine, you could eat and drink as much as you wanted. I could park in the secure garage and the staff did not mind us leaving it there until the afternoon of the day of departure. The room was quiet, considering its location (and we were there on St Patricks night!). I would thoroughly recommend this hotel for a city break, provided you're not looking for something "plush". Nothing at all, considering this was a 2 star city centre hotel.
Close to town and railway station. Calm. Sympatical crew. Breakfast OK Equipment of the room
This is my second review of this hotel and I am pleased to give as glowing a report as the first one. It is an excellent place to stay, friendly efficient staff, comfortable clean rooms, copious breakfasts and very convenient for trams, trains, city centre. This hotel will always be our first choice when visiting Nantes. Nothing!
i could not fault it .clan , very helpful staff and owners in every way
The hotel was nice and quiet as well as being very well located opposite the Gare and also being on the Green Line of the Tramway System which was excellent value and very easy to use The weather but also the lack of in room coffee & tea facilities which seem to be complemenary in soo many other hotels
Proximity to station and centre of town
The hotel has been refurbished since we last stayed there, big improvement, staff very friendly as always. Secure parking for motorcycle. Location is good ten minute stroll to the old quarter where there are plenty restaurants and bars to choose from.
The hotel was in a good location, a short walk to the train station and castle. The soundproofing between rooms was non-existent, I could hear people flushing the toilet, having a shower, and someone snoring.
Friendly and helpful staff. Clean. Good experience. Satisfied with everything
A well situated, clean and comfortable hotel with secure parking
Convenient for the railway station. Friendly staff
no parking expensive breakfast very basic
Good location and good value for money Unfortunately the free WiFi did not work with my iPhone and the staff were not very helpful
it was cheap, close to train station, had free Wi-fi and had a faded glamour about the place. For what we paid you can't complain
Very friendly staff, excellent free wireless access, decent breakfast the bathroom in the room was smelling of drains, which made the whole room smell. the door between the bathroom and bathroom would not close so could not shut the smell out. room got very hot (although cold outside), old carpet everywhere, including on the walls! this eminated stale smells. no draws or kettle in room. wardrobe was in the bathroom. walls are very thin so can here people in the adjacent rooms
it's well located, near to the historical places and trainstation. it's close on sunday evening, thas bad...
We don't have any hot water this day, no excuse and discount to give !
Downtown Location This was a "mercy booking" and the only place available on short notice. This is not a 3-star hotel. My room did come with a 3-Star price... This is 1 to 2 Star establishment tops.
Ideally suited for conferences at the Congress Centre - just 6 minutes away. Breakfasts were basic and quite expensive, would personally prefer more variety and fruit or fruit salad to be available.
IT was very central to the places which we needed to visit and just across the road from the station
The staff were very nice. The senior lady on the hotel desk was charming.
Central location opposite the railway station, city centre, major attractions and Airport Bus. Friendly and very helpfull staff. Clean comfortable rooms Old hotel which was dated
close to sncf station
Very good, central location, easy walk to major attractions; helpful staff No croissants with breakfast!
Cordiality of the stuff, its location in the old part of the town, room cosiness, proximity to the railway station Window sight to the roof of another building, too little day-light from the window
fantastic location,base price for basic accommadation,very friendly staff
It was convenient for the town centre, transport and castle
Owner very friendly and accommodating and appreciated our pigeon french! Room great VFM cosidering it had en suite and lots of space. So near all amenities. Just for older people the hike up the stairs would probabaly not work. In general no faults.
Hotel had a certain charm and simplicity. The owner was very pleasant and I loved the downtown location for walking around the beautiful old city of Nantes! Like all reasonable boutique hotels, there was no lift, so you got good exercize, but not for an older person.
The very friendly helpfulness of the owner was so welcome. And it's central location
Cleanliness and the staff as well as the very central location that worked very well for us. Room small and bathroom very tiny - but clean. Also, for some reason the hotel was very noisy internally. We did not sleep any of the 4 nights there due to the noise. We could not hear anything from the street - it was all internal noise. Also, they charged more than the booking amount - they said it was because we had two beds instead of one but that appeared to be their choice!
The staff were very nice and helpful. The only issue would be the ease of climbing into the shower if one had any mobility issues.
Very nice and hospitable staff! Very service minded, wanting to make sure that everything was to our satisfaction. Which indeed it was! Nice comfortable hotel with clean and nice rooms. Right in the middle of city center. Easy access to most everything in Nantes. No!