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Very clean and helpful staff. Very noisy at night and building work in the adjacent street from early hours of the morning. Hotel room had no hairdryer, but could borrow one from reception and no tea/coffee available in the room.
the staff when you arrive /wifi access/ design/ location The room was cold!No shampoo/ Noisy early in the morning because of the truck cleaning the surrounding streets/ 2 small packs of Nescafe or tea would be welcome in the room/ Please improve the way to enter in the hotel during evening ( door closed and secured, I enter because somebody was going out)
Great location easy to find and close to all the restaurants and bars, very friendly staff and extremely helpful. Only downside was the rooms were a bit small but for a weekend away they had everything we needed.
Great location, modern apartment ,although quite basic everything was clean and new. Good location for shops and restuarants. Close to one lof the biggest indoor skateparks in Europe . No car park ( it is a city centre but we managed to park outside at the weekend )
They sent me an email after I had departed on my journey, saying they had overbooked, and had no room for me. They could not find any hotel nearby for the same money, so they sent me to a sister hotel, in the next city, 20 minutes away. I wanted to be in the original location, right in the heart of that area.
I liked the location as the Bouffay stop on the local tram was right beside the hotel. Also, it was very clean throughout. 2-bedroom suite was ideal for us and reasonably priced. Bathroom was a good size and towels were replaced on Day 1 of our stay without us having to ask for them. The receptionist ordered a taxi to the Airport for us and it arrived ahead of our requested time. A good choice of restaurants were to be found near the hotel. Front of the hotel (tram side) didn't look very attractive as it looked like a derelict building initially. There was a fair bit of noise late at night with people making their way home after their night out.
location breakfast is no value for what you are paying bit of a rip off
Very clean hotel, rooms were very clean also. Excellent location. Staff helpful Our room was a bit small, but adequate, not enough room storage-wise, my husband likes to put everything away, but there was no-where to put our bags, or the contents of them, so they were open on the floor for the weekend, which annoyed my husband. We had to ask for clean towels, the rooms are not cleaned everyday.
The location is fantastic, right in the middle of Nantes. It is therefore very convenient to visit the city. Hotel staff is helpful and kind. The room temperature was a little bit cold for me and I had no way of changing it.
We liked the facility to make hot drinks and light meals in our room. Although it was certainly not the fault of the hotel there was a lot of night-time noise from nearby bars and restaurants.
extremely friendly & helpful staff. Everything was done efficiently.Recommendation of a nearby restaurant was excellent. I had a lovely room, everything was dark brown which was fine during the day. In the evening or dark in the am, the lights in the room were inadequate. A bright central light is needed.Because I left in the dark, I didnt realise I left something behind (it was small & unimportant, but useful to me).
room was small but tastefully furnished with a great view although I suspect we had the best room there with the best view over the castle
Location could not be better for the centre of Nantes yet quiet. Close to to station and tram stop and to the main shopping and restaurants areas. All the staff were charming, welcoming and professional. The room(50) looked out over the Chateau and was modern, clean with very comfortable bed. Lovely continental breakfast. We will certainly stay again any time we visit Nantes. 10/10. Nothing.
Very close to the castle and the railway station. They have only a shower. No bath.
The Hotel was modern, decor good, reception very helpful, secure parking, good breakfast. lacking in lounge facilities, perhaps not a hotel for young children Storage facilities in room were limited, short stay not aproblem
smell of room freshener was overwhelming
Air conditioing was great. Clean, tidy and comfortable. Good location
very good location, very good staff, fair price view to the castle
Rooms were quiet, clean, comfortable and well fitted. Breakfast was good quality and with lots of choice (continental style). The location is very convenient for the old town in Nantes without being in the bustle.
Good package, close to city centre right in front of the castle, comfortable double bed room and very friendly and flexible staff, we had our breakfast late and we left our luggages for the whole day. very nice breakfast but not included in the price (€ 10 per person).
The location is excellent - just a few steps from the tram stop and the Castle, and just a short walk to the Cathedral and city centre. Staff were very friendly and welcoming. The room was clean and comfortable, perhaps rather small but to be expected for a 2 star city centre hotel. We reported a broken bulb and it was replaced immediately. Breakfast was fine, you could eat and drink as much as you wanted. I could park in the secure garage and the staff did not mind us leaving it there until the afternoon of the day of departure. The room was quiet, considering its location (and we were there on St Patricks night!). I would thoroughly recommend this hotel for a city break, provided you're not looking for something "plush". Nothing at all, considering this was a 2 star city centre hotel.
Very helpful staff. Central but quiet location. Good value, clean comfortable room, for the price.
free wifi access
The best hotel i have seen!!!!!! City center, transport (railway station, airport shuttle, tram), wifi etc. here you can get all information aroun the city and you needn't to look for tourist office.
This is my second review of this hotel and I am pleased to give as glowing a report as the first one. It is an excellent place to stay, friendly efficient staff, comfortable clean rooms, copious breakfasts and very convenient for trams, trains, city centre. This hotel will always be our first choice when visiting Nantes. Nothing!
the location is good, near the train station. a little expensive
good nice small hotel quite close to central train station and city centre only bath room is very small and part time recption at the weekend.as i am travelling on my bussiness trip expecting some calls from pakistan sometime recption closed and some time the receptionast not understand english so difficult for the peoples calling me from pakistan
The helpfulness of staff, particularly when we needed to get our car off the street for a short time. The hotel suited our needs at the time.
Close to town and railway station. Calm. Sympatical crew. Breakfast OK Equipment of the room
Downtown Location This was a "mercy booking" and the only place available on short notice. This is not a 3-star hotel. My room did come with a 3-Star price... This is 1 to 2 Star establishment tops.
Central location opposite the railway station, city centre, major attractions and Airport Bus. Friendly and very helpfull staff. Clean comfortable rooms Old hotel which was dated
Very friendly staff, excellent free wireless access, decent breakfast the bathroom in the room was smelling of drains, which made the whole room smell. the door between the bathroom and bathroom would not close so could not shut the smell out. room got very hot (although cold outside), old carpet everywhere, including on the walls! this eminated stale smells. no draws or kettle in room. wardrobe was in the bathroom. walls are very thin so can here people in the adjacent rooms
it was cheap, close to train station, had free Wi-fi and had a faded glamour about the place. For what we paid you can't complain
it's well located, near to the historical places and trainstation. it's close on sunday evening, thas bad...
Ideally suited for conferences at the Congress Centre - just 6 minutes away. Breakfasts were basic and quite expensive, would personally prefer more variety and fruit or fruit salad to be available.
IT was very central to the places which we needed to visit and just across the road from the station
The staff were very nice. The senior lady on the hotel desk was charming.
We don't have any hot water this day, no excuse and discount to give !
close to sncf station
Perfekt beliggenhed i centrum for seværdigheder, forretninger og cafeer. Hotellet ligger tæt ved banegård og øvrige transportmuligeheder. Hotellet svarede til mine forventninger i forhold til beskrivelse på nettet. Værelse perfekt for single. Måske ikke så egnet for gangbesværede. Ingen elevator.
Pænt værelse. Der var intet vindue i værelset, hvilket gør at jeg ikke kunne anbefale det.
I did like the price for one night. Breakfast was superb. Even though the personel did not speak English, they were very polite, and patient with me. Everything went smoothly. I wish to thank them, for everything. As mentioned before. The hotel personel do not speak English.
Hotel is within walking distance to city centre. Comfy room. There are alot of steps to go up to the upper floors (no lift). The room did have a tv, but only had french channels. Would be helpful to have BBC World or CNN to get information in relation to airport closures due to Iceland volcano.
Excellent hotel in a central location. Great breakfast and newly refurbished rooms.
the location was great for a sightseeing trip that arrived and departed by train
Staff were very welcoming and one spoke English. Room, bathroom and breakfast room were immaculate and the continental breakfast provided was more than adequate. The hotel is situated in a very convenient location for the main attractions of Nantes being just a 3 minute walk from the Cathedral This is a 1 star hotel so had no facilities other than those needed for bed and breakfast - as you would expect. Comfortable sitting chairs in our room would have been appreciated after a days sightseeing.
There was a sign in the room that said they offered cold drinks at reception. This is not true. My room was on the top floor (4 flights of stairs) and there is no elevator. You can hear the noise of the rooms below, in my case a baby that was crying. A lot of noise from the street as well.
Everything is good, but they don't speak English!!!!!
it has a good location for access to the city for tourists. Staff not welcoming,room to small for 2 adults and one child,wash basin had a crack in it,not enough towels provided,hotel interior dark and worn(carpets threadbare).
Quiet street, room was spacey and decorated with simple furniture, and was clean and fresh. Bathroom in very good condition. Cosy breakfastroom, pretty atmosphere. Very close to trainstation. There was no elevator, and alas my suitcase was heavy.
Good location, friendly staff. Nice breakfast. Nothing really!
The hotel was clean and comfortable and very centrally located with everything in walking distance. Breakfast was simple but value for money. Shower fitment was broken making it a hand held shower in one of the rooms. One room had tea / coffee facilities and the other did not.
This hotel offered a good basic service with a super central location. On the plus side the beds are large and there is free off street parking. We will use it again. It does need some work though. The security roller blind kept falling down and had to be held up by tying a knot in the rope. Tiles were falling off the bath surround.
Staff very friendly and helpfull. Hotel clean and tidy and very close to town center, ideal location. Very basic hotel, but at the same time it was good for what we paid.
Its location, near to the centre. There is no elevator and the breakfast buffet is quite poor.
Close to restaurants and bars, parking on site, wi-fi available. Room was OK, public areas a bit jaded, breakfast good
Pretty much nothing...
Close to restaurants; able to walk around Small. The hotel was hard to find.
Good value for money but limited facilities See above
Proximity of hotel to centre and all attractions, very near to tram line, and navi boat connection, very pleasant and helpful staff. Also very quiet, and clean. Could have done with more coat hangers! and a mirror in the bedroom, other than that no problem. But as they say, you pays your money and take your choice! so we knew it would be basic.
Excelleny & very helpful staff