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My bf and I stayed here for only one night in a whirlpool room. The room also had a fireplace which was nice and worked great. The entire room was VERY clean it was a great stay. Upon our arrival we were at the ice machine and saw a cleaning lady delivering a fridge to another room, since we were filling up on a tonne of ice she asked if we would like one in our room, she found a fridge and delivered it to our room immediatly! The pool is in a weird location but that didnt bother us and we didnt use it anyway. Hotel is right beside Nightmares and accross the street from Nigara Casino and a waterpark. We would definatly go back to this hotel!
I liked the second bedroom No
the location - it was central and near to the Niagara Falls but nevertheless our room was quiet and peaceful.Unual swimming pool set-up in the receptiion area. Our rooms did not have a window opening to the outside - only onto the corridor outside the room - hence it felt somewhat claustrophobic.The breakfast area was very crowded and a bit chaotic.
I booked room in Nov. 2014. The hotel was close to many attractions in Niagara Falls, and at a reasonable walking distance from the Falls. It is clean, modern, offers a decent breakfast and the room we had was very good. The beds were quite comfortable. Its indoor facilities include a pool, Jaccuzzi and sauna. One of its main advantage is the free parking, which in NF is a big deal! Overall, definitely a recommendable hotel. On week-ends, expect families with kids that will monopolize the pool and Jacuzzi at certain times. Can't think of anything!
It was to light at night, all the lights were on outside the windows which made it hard to sleep
Overall, the room seemed mostly clean, but very dated. The bed was huge and very clean. Amenities were minimal, but the staff was friendly and very helpful to this first time traveler to Niagara Falls. There was a convention of cheerleaders the weekend I was there and they kindly put me in a honeymoon suite away frim the noise. The location can't be beat. It's right across the street from the Clifton Hill entertainment district and about a 10 minute walk to the Falls. Lots of places to eat, even if you are like me with lots of dietary restrictions. The in house free breakfast is standard hotel issue, but nice to have on busy days. Some of the towels were slightly dirty and there was mold on the shower curtain. The swimming pool and the whirlpool are inside the front entrance (same place as the breakfast and check-in), so it's very hot and humid in that space. It also smells of chlorine everywhere in the hotel. For this reason, I think, the air conditioner was on the whole time (even though I had turned the room unit to heat, because it was snowing outside)! The room never smelled of chlorine though. The TV reception was also spotty at best, but ultimately not an issue, as I was out most of the time. The elevators are a little slow, but very cool, one being glass and facing the inside of the lobby.
Huge room, great location Very loud air conditioner, no refrigerator in room, poor quality hot breakfast items
Clean, great staff, nice lobby. No exercise room
Overall very good, location, Very good breakfast & clean. The TV was not working. It had been unplugged. I had to move the large dresser to find out that it was unplugged & then plug it back in.
It was right in the heart of downtown and was so easy to go everywhere on foot. No added expense for taxi's or parking. The only critique I could give is that the pool was not open as late as I would have liked. It closed at 10 p.m.
The staff was awesome, the location was the best in town and free parking Pool opens at 10 am, too late, and closes at 10 pm way too early
Not bad but too expensive for the services
The location was great for walking to the falls and we saved a tremendous amount on parking. Plus the queen bedroom was pretty nice, though the bed was extremely firm. The queen room had a balcony though which was great at night (it was shared with the other room but we were by ourselves every night). The host was late and inattentive. We were locked out for twenty minutes because she left when we were scheduled to check in. Every time we saw her she seemed almost confused by us wanting to speak to her. Or maybe even annoyed. Breakfast was an egg and a half plus some toast. We spoke to a family at the table who said they had eaten the same thing three days in a row. Our host was just not someone you'd want taking care of you for the weekend. I say "host" because she never actually introduced herself the three days we were there. The original room we paid for promised a king bed, when in reality it was two twin beds pushed together. She told us no one had ever complained before. Luckily the queen room happened to be available so we switched.
The location to the event we attended The room was exceptionally small...felt a lot like a broom closet. The ceiling was falling apart and the heater/ air did not work
nice team restraunt was fantastic
Location of this hotel is great, close to the falls, and a great view. As well as Clifton Hill. Easy to deal with staff as well, willingness to help was excellent. Dated/aged building (though nicely finished), and some relatively small rooms. As well as rooms with terrible views of the parking garage if you don't get a Falls view room. Paper thin walls too.
Location. Outrageous parking fees.
Location and room is great You have to pay extra for parking!
This guest did not leave comments about this hotel.
The proximity to the Falls and the Rainbow Room, the lobby. The hallways on the 7th floor smelled old and dusty, as did the room. The thermostat did not regulate room temperature - it was unbearably hot. The bathtub had chips in it. Overall, not aligned with the other properties in this category.
Great staff. Very clean. Free fallsview upgrade. Small room.
Decor was very nice, staff was very friendly. Very good location It was a lot of traffic and we need to always stay on line to the elevator No fridge in the room - I like coffee only with fresh cream. I have been awaken around 1 pm by noisy neighbours and need to call twice to get intervention. Expensive parking.
This guest did not leave comments about this hotel.
connectivity to the casino, clifton hill, waterpark etc. #35 parking cost is a rip off...also was expecting some dining discounts for the hotel's fallsview buffet especially after learning about the resort fees.
The staff are great. Good location. I booked two rooms. One was fine, the other was unacceptably small. The room barely fit a double bed although I booked a queen bed room. They decided to switch me to another room, which was a 'normal size' room with two double beds.
location was good and value for money is really good it was a little loud at times,lots of young children running around
I will remember to ask for an upper room next time as there are a lot of kids at this hotel and they run around all the time, right above us. Otherwise, great.
The Inn was better than we expected. Cleanliness was very good. Staff was helpful.
Rooms clean everyone pleasant very noisy in room above
I liked the proximity to the main area of Niagara.. walking distance to everything I wanted to do with my children. It was clean with very friendly staff at reception. The fridge froze everything that was in it overnight, so the kids couldnt have water or juice when they woke up as it was ice ! The people above us were quiet noisy at 10.00 p.m.
The size of the room and the hotel setup
The hotel was clean and pretty quiet.
I was very impressed with your maid service - they were friendly, business like, happy and they aimed to please and do anything that you would like. Their cleaning was top notch. You should be very proud of them! Thank you
Nothing blew my mind about the place. Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.
Hotel is close to water park and the Clifton Hill locations
Courtyards, family movie night Pools too far, inconvienent. Same with workout rooms.
The assistance checking in and out - the person at the desk was well-trained and knowledgeable. The only complaint I can make is that I didn't have a car but was charged for parking. Not a big issue as I simply called the billing number after I returned home and had it corrected.
Hotellet er meget nemt at finde og har en fantastisk beliggenhed midt mellem den canadiske og amerikanske side af vandfaldene. Alle attraktioner er indenfor kort gåafstand. Bekvem parkering ved hotellet. Morgenmad burde være med i værelsesprisen. Hotellets morgenmadsrestaurant var lidt dyr.
Proximity to the downtown area. The noise from adjacent rooms and the street was unbelievable. Out of 235-days per year I spend in hotels around the world, this was by far the noisest hotel I have ever stayed at.
Location and comfort. Maid was great. room is clean. no complaints
Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile! The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
The cleanliness of the room was exceptional. The cleaning staff was very helpful. The construction outside my bedroom window. Outside doors could use a paint job.
easy to find. direct in center. enough parking place
center of action
Convenient location and good amenities incl. free wifi.
I liked the location. Right on the hill i the middle of it all. Didn't have to walk far for anything I wanted to do.
Everything was just easy and great, as advertised and included in room price: parking, (continental) breakfast, tea/coffee in the room, wireless internet. Excellent and professional service.
Really near attractions and the falls. Good price. Event if it was crowdy in the streets, it was calm in the room. Parking is free and you don't need a car anyway at this place. We done the Skylon by foot. Didn't took CAA discount. That's about it.
Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included. Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
My husband and I really enjoyed the King size bed, very comfy. We really enjoyed the wonderful job that our cleaning staff (Connie) did with our room every day. I enjoyed the pool, but wished it was open longer. Before we got checked in I fell and sprinded my ankle due to a step that is very short, half the size of the next step when I walked in. Not one staff member came to help me up and I am still icing it due to swelling. I also had a lot of difficulty avoiding ciggarette smoke, at one time a young man was smoking right outside our hotel room. This makes me very sick due to being alergic to smoke!
Very freindy staff,helpful,curteous,conventent location,well cared for premisis Did not like having to pay everyday to park my car,have never paid anywheres else .
We loved our room (we stayed in one of the King/Jacuzzi suites)! The breakfast was adequate...saved us time and money from having to go elsewhere! The staff at the front desk were very nice and helpful and able to answer all of our questions! Two small complaints, we didn't not get a "do not disturb" sign to put on our door and the pillows were terrible!
The whirlpool tub and king size bed in our room were fantastic. This hotel is in an excellent location and was within walking distance to all tourist attractions. The continental breakfast was out of many food items by 9:30 a.m. and all tables were full so there was nowhere to sit for breakfast.
We enjoyed the rooms and the breakfast. We were unaware that we had to call ahead on the 800 number in order to get points. We were told that we can call and get the points applied. Will this work?
Very helpful and courteous staff, location and cleanliness.
Neat and clean
Spacious rooms, easy access by car, coffee maker and a microwave in the room. The jacuzzi was really nice.Just enough separate from the busiest streets in Niagara, which we found only positive. Still everything is within walking distance. No water boiler in the room. The breakfast was quite simple. No restaurant.
Room was extremely spacious, staff was courtious
Convenient hotel for a visit to Niagara Falls.
Nice rooms with Jaccuzzi in the room. Confortable...Internet hookup a plus. Thin walls .... lots of noise in hallway late at night......
Great location None
Nothing I nooked this room and so did two other family members. My room was gross, stains all over the carpet , we didnt have a fridge or mocrowave . Our het tub was dirty and didnt work. The other two familes had nicer rooms with fridge microwave and falls view. They paod cheap price too. The applebees was cloed down for maintance . Over all experience i would never stay there again
The staff was very friendly. The room was clean. Good location very close to all amenities. The price was quite expensive considering there was no breakfast included. I was dissapointed there wasn't a mini-fridge in the room and the ice bucket was big enough for only 2 drinks. We had to use the recycling bin as a ice bucket instead.
The hotel is is Ina good location, easy walking distance to all attractions Hotel is dated. It need thou rough cleaning and update.
Friendly, helpful staff. Comfortable bed and mostly clean rooms. Parking, despite the $10 charge for it, is decent and was allowed to leave my car there all day even after check out in order to continue my sight seeing. Pool is accessible only by walking across a court yard to the main building. More of a car motel than a hotel. Also, despite the room being clean, there was a lot of ants crawling in through the cracks near the bathroom entrance. Had to take paper And wash cloths to cover the areas to limit the amount of Ants coming in.
We were charged for parking and breakfast for one which was shown as free while booking No free parking No breakfast
I didn't like that when they charge me for parking and no breakfast included.
It was a very short commute to the Hornblower Cruise, walking distance. 24/7 convenient store literally next door. One roll of toilet paper, fear of running out.
Right near all of the attractions! Pool! Nice rooms! Only downside would be parking underground, but that wasn't a big deal with all of the other positive things about this hotel.
. Staff was nice /helpful. Location was great / / room was clean Not much parking . A/C unit does not work . Water damaged room on walls & cealings
The Motel part of the hotel is from the 1960's. I upgraded to the Hotel part. Everything is very used and run down. The parking garage is scary (a coat of paint would go a long way). The rooms are used. The bed linens and towels are old and low quality. Some Days Inn Executives should spend a couple nights there.
That the room was small and good price for one night. Could have been a little cleaner and not look so old like the bedding and could include a mini fridge Atleast
Noisy and full of bugs Nothing
Location Karaoke too noisy until 2h30 am, it is not easy to sleep.
It was very clean and centrally located! Accurate to reviews, it was very loud until 2 am. But as we didn't mind noise that's totally fine.
Location Old dated