Hoteller i Orlando i nærheden af Ripley's Believe It or Not!

Our family couldn't call us, as there is no phone number for the resort listed anywhere that they could find

Honestly the only thing I really liked about the hotel was the location. It is on international drive directly across from the Orlando eye and sea world aquarium I picked this hotel because it was less expensive than some of the other hotels in the area. However, what I didn't realize was all of the fees that would add on making me pay almost double the initial price that was advertised, including some that I was unaware would be added on at the front desk at check in. The resort fee is required and not charged by kayak, and when I went through the process of booking through my mobile app I didn't see anything in regards to that. In addition, the rooms seemed dirty and old. The water in my shower continued to leak throughout the stay and the handle was covered in some sort of cleaning product and was gross to touch. The "free breakfast" was nothing more than a piece of toast and a glass of juice. The staff was fairly rude as well, and while spending some time in the lobby, I came to realize several clients walked away from the front desk complaining about their rudeness too so I know it was not just me. Overall I was very dissatisfied with my stay and I will not be coming back to this hotel in the future.

I slept in Room 2714 for a week and I ended up being bitten by bed bugs...it's a week later since I left and my entire body is covered in bites. I'm on vacation and have been unable to go anywhere due to the discomfort. I am now spending my money on medication every other day. I emailed the hotel and never got a response. I had planned on going to see the manager myself but I have been in distress all week. Please DO NOT STAY AT THIS RESORT!!!!!!!!

Close to everything Its just a glorified motel. They charged facilities fee over what I had already paid through the booking website, but they have no facilities. Pool was closed. Indoor pool is shared YMCA pool that was not free restaurant was not open so I can't figure out what facilities fee was for. Also breakfast is just toast & coffee.

The location was great! Right on the strip close to the parks other venues and restaurants. The price was affordable for my family and overall our room itself was pleasant with adjustable beds a mini fridge and great view. Nice pool set up. Staff was rude, inattentive and passive. I asked for a crib for my 1 year old and I was brought a portable rolling crib which my child fell out the bottom of as it was broken. Requested a new one and was brought another one with queen sized flat sheet and no blanket. Had to repeatedly request towels and linens during stay housekeeping did not show up sometimes and/or took their time. Shower rod falling off the wall broken tub drain. The AC in the room could not be turned down or off my child and I both getting sick from being too cold all week. Key cards deactivated long wait at the desk behind people with checkin discrepancies. Ymca facilities only available for patrons if you go through a sign in process, arcade games were broken and took money unrefunded. Continental breakfast was terrible always out of coffee no selection, staff rude and use language barrier as an excuse. Breakfast at in house restaurant not that great either advertised as $6.99 in the lobby paid $8.25 inside. Hot tub not working, no towels, nails sticking out of deck and my oldest found a tooth in the pool. Overall I didn't plan on spending much time at the actual hotel but the service made me not want to be there. Probably would not book again through Allure.

Nothing The room was old and everything in the bathroom was falling apart. The bed didn't work either to adjust the softness. Not a very nice hotel. It's just cheap but you can for sure tell it's cheap!!

The room was large and reasonably clean, although the bath/shower could do with updating and the water could have been hotter. The public areas were shabby and in need of a refresh. The front desk staff were miserable when I checked in.

I just like the location behind the Orlando Eye The room didn't had towels, front desk don't answer the phone, we were sharing the room with a few families of roaches and it didn't had hot water. So we left the first night

Location was great! Room was clean. No hot water, no towels. Moved to another room, still not hot water. Staff was overwhelmed.

The location to many attractions was appealing. Had to move out of 1st room as a/c didn't work. 2nd room we moved to wasnt much better. The shower handle was broke and was set to hot water. The bathroom door looked like someone left their dog in there and it shred the door pretty good. The blankets were stiff and the room smelled very musty. The a/c didn't cool off the room until the middle of the night. The pool is a long way away and there was NO ice machines in the building. You had to go to the hotel next door! Do not waste your money.

The YMCA No washcloths, staff act like they didn't know what was going on, constantly changing front office staff, maids were rude

Pool and location Rooms, first room had no hot water and AC was broken these are just the major issues. We were given a comp and room change. The second room had a bad smell of mold so we had to keep the door closed at all times. Check in location was difficult to find.

Horrible stay from start to finish. The stairwells smelled of urine. Our first room had mold in the bathroom, brown stains on the comforter, stains on the wall, the safe had a huge whole in it where it was busted open, and we were itchy from laying on the beds. Marijuana smell came through the adjoining room late at night along with loud banging on the outside doors at 1:00am. We asked to change rooms the next morning. Management was apathetic to our complaints. Our second room was slightly cleaner, but didn't have a working TV, no phone, no fridge, no hot water, no towels, and the toilet ran all night. Also, when we moved our things from the first room, found all of our items were stolen from the fridge by house keeping. Dealing with the hotel situation took away from our vacation. Worst hotel accommodations we've ever experienced! This place needs a health and safety inspection!!!

I enjoyed the location, it was close to a lot of places that were walking distance. Things not working in the room, after asking for it to be fixed and not resolving the problems. Housekeepers just walking in your room. No hot water when showering. Front desk seem to have a attitude while checking in. Toilet was hard to flush and dirty walkways.

The Hotel was clean, and in a great location. Breakfast was good. Before leaving for the hotel, I had booked a two queen room and specified we had 4 people sleeping in the room. I also took advantage of the pre-check in to select a room and tell them what time we would be in. When we got to the front desk, the man who waited on us said that they had a reservation for a king bed for us. Mentioned that they had received notice of what time we were getting in but strangely the fact that we needed two queens was never listed even though I had requested and booked two queens. I had to pull out my paperwork after he said that he did not have any available rooms but one king (you cannot fit a man that is 6 foot 4, and three grown ladies in a king bed) once I pulled out my paperwork he found us a room. He even stated that it was good that I had my paperwork or he would have just stuck with telling us that he had no other rooms. Once we got to the rooms the beds were very small.. They were for sure double beds even though they told us they were queens. We have a queen bed and these were definitely smaller. Thank you for letting me have my say :)

The staff was very friendly The room smelled like mold.

Rude staff. At 12am someone invade my room. The front desk give same room to other people. Front desk calling in the room at 1am. No apologies for the incident. Drunk people on the hotel. My stay with my family was a nightmare.

Everything about the hotel was fine for the value, but the smell in the room. There was a terrible musty smell in the room. The dresser drawers smelled so bad that I would not stow my clothes. Nothing could take out the smell, even a special machine. I was concerned about my health since there must be mold somewhere. We had family members also in a room on the 5th floor and there room smelled the same.

Cleaning staff was very friendly. Good breakfast. The shuttle is disgusting and the seatbelts don't work. Felt unsafe in it. I could hear bar or club music next door.

Very nice and accommodating staff. Furniture and rugs need replacing. Breakfast area crowded and breakfast items limited and not well maintained. Pillows terrible. Did not have a clean feel. In need of major rehab.