I like how friendly and helpful your staff was . Also the way the room was cleaned was a good thing. Overall good job and job well done!!!! The way the reservation was not in the computer
Location. The ONLY thing that this hotel as is location. It's close to every attraction. I've stayed at this property since it was the Radisson. It as certainly declined over the years. It is in need of some repairs and a major facelift. This will be the last time for me.
This hotel is close to everything Orlando and the surrounding areas have to offer. The rooms were clean and updated. The staff is friendly. There is a nice pool and, the onsite restaurant has excellent food. We love the late check out! Paying for internet.
I just like the location behind the Orlando Eye The room didn't had towels, front desk don't answer the phone, we were sharing the room with a few families of roaches and it didn't had hot water. So we left the first night
Clean rooms, friendly staff and close to attractions. Good price for quality
Rude staff. At 12am someone invade my room. The front desk give same room to other people. Front desk calling in the room at 1am. No apologies for the incident. Drunk people on the hotel. My stay with my family was a nightmare.
Great staff.....top notch. Free breakfast with decent choices.. 17:30-19:30 Happy hour.....OPEN BAR! FREE!!!!! The internet was horrible..... I had to go down to lobby everyday at 6:30 AM to work.... No internet access in rooms.....this may have been because it was a convention week....and the hotel was sold out and everyone was on the net.....none the less.....there are ways to rectify this....but as business owner....I need to be ONLINE...the Hotel did not enable me to do this in the comfort of my room.
Close to Universal Studios, Islands of Adventure, Aquatica, Sea World, and shopping places. The room service is not good. On two occasions we ordered food and they were out of the items. There is laundry only on the top floor and only one of the 2 washers was operating. Once we found a cockroach in our bags. The breakfast is good but is exactly the same everyday so you tend to get tired of it.
Location, location, location. Plenty restaurants, entertainment and convenience store within walking distance. Bathroom could be updated
Cleaning staff was very friendly. Good breakfast. The shuttle is disgusting and the seatbelts don't work. Felt unsafe in it. I could hear bar or club music next door.
Overall nice hotel. Rooms were decent size & well maintained. The lobby, elevators and such are a little outdated but decent. Staff was friendly and helpful. Location is right off the interstate and close to many restaurant options.
Whats the point of making a reservation through Kayak when the Comfort Inn claims they have a problem and wont honor the room I paid for. I show up and they say I have to go to the lower priced Best Western because they dont have enough rooms. After two hours on hold with what they claim is customer service the best they will do for me is 6000 lousy Privilege points which isnt even enough for a free room and is constantly unavailable anyway. Awful customer service and a very disappointing trip. I have stayed with them many times but no more. Consider this a lost customer!