For the hotel like Swissotel should include wifi internet service and free of charge but you have to pay and expensive.
The staff were amazing. They were extremely helpful with tourist information and all of them spoke excellent English. The room was amazing. Very clean and all of our needs were met beyond exception. An excellent experience and I would recommend the hotel to anyone.
No pool available. $3700 yen for use of indoor facilities
Nice hotel, great location, friendly staff. Good value. Will use the hotel again. Shower/bath arrangement not typical for western traveler. However, completely acceptable
The location of the hotel is great, so it allows you to do alot of things The staff in the reception, they were very complicated, regarding payments with a visa card
I liked the staff. They were very friendly and they do their best to accommodate you. The facilities were good and they have everything to meet your needs. Best of all, the hotel location is at the heart of the shopping district of Osaka. It would be great if they had a bit of variety in their breakfast buffet. It would also be nicer if you can watch TV with an option to have English subtitles at the very least. They can also improve the wifi because the signal was very erratic. Other than those, everything was great and we had a wonderful stay.
Dirty. More like 1.5 star motel.
Excellent location and room. If I ever be in Osaka again, I would be in this hotel.
Modern facilities Spider in the ice-bowl, poor breakfast select and over-priced
Location was just next to Dotonbori.
Our air conditioner did not work. They called someone in but told us it the coldest it would get. We took them to our other family room and showed them how cold it was in that room. She said she'd talk to the manager and see if we could move. That was at 12:00 noon. We never heard from anyone that day or the next. So we left.