Beautiful roof terrace, room was comfortable and bigger than expected. Bath was dirty and shower pressure was very weak.
Friendly helpful staff. Convenient central location
The ambience and location of the hotel. Staff were very helpful, especially the bar staff. We loved our stay there; it was one of the best hotels we stayed in during three weeks' travel around Italy. The water pressure in our shower on the 4th was inadequate.
This is one of the best hotels we have stayed at. We travel quite a lot and this hotel is definitely one that we would like to recommend. We stayed in a Deluxe room, with a separate jacuzzi room. We also had dinner in the hotel restaurant and can recommend this to anyone staying at the hotel and not wanting to go out and hunt for a top-restaurant. Breakfast was not top (choice of food) - but was it was fresh. No glasses in the room/mini-bar...
Gorgeous, clean, great location and felt safe. A true gem. I can't wait to go back.
The architecture of the hotel and the elegance of the rooms.Very quiet and discrete place to be in the heart of the city of Palermo.Excellent value for the money. The quality of the breakfast is improvable.
In the bathroom, the shower was difficult to adjust (to turn on/off and temperature-wise) and there was a problem with the sink plug.
Great and very central location, clean and new both in the rooms and the common areas, tasteful and functional decoration (but not cold or without character). Good breakfast, at least for general Italian standards (that is, do not expect a huge buffet but it is also not the regular croissant - jam - coffee kind of minimal Italian breakfast). There was some construction noise, which we also saw in other reviews from September 2010, but thought would be over by our trip (which was mid-November). Unfortunately it was not the case. Having read about it on booking.com, we had requested a room away from the construction work when booking, but that did not happen. We understand from the hotell staff that it is from a neighbouring building so they do not have much control, but it would be good if they could speak to the neighbours and have the noise at least not before 10 am (it started at around 8.30).
The room was beautiful though absolutely no view.Bathroom was like a spa. Sheets and bed were wonderful. Decor was far more elegant than expected. Spa also is beautiful. Need more staff at night and during the summer. They were overworked and it led to an extremely slow resolution of problems with the internet and phone etc. The houseman was delivering room service and getting parked cars. It was
The family maneger It is not find easily,
The room was basic, practical and very clean and comfortable I was asked for passport and expected to leave it at Reception without any knowledge of when it would be returned as hotel manager, I didn't speak Italian, hotel manager no English, frustrating.. Breakfast was very paltry, tea awful (powdered I think); warmed up fresh pastry, nice but no alternative, but acceptable.Thank you
Parking Terrible. Clastrophobic room, near a construction site in the day, and a club in the night - so noisy!
Fint. God beliggenhed. Der er hvad der skal være. Hjælpsomt personale. Vi skulle dog lige blive enige om hvornår airconditionen skulle være tændt.Morgenmaden kunne være bedre.
At det var et smukt gammelt hotel i oprindelig siciliansk arkitektur. Værelser med marmorgulve og højt til loftet, rent og behageligt. Der var fri adgang til internettet. Fin gammeldags elevator med gitterdør, venligt personale. Meget lille (for lille) morgenmåltid. Beliggenheden tæt på banegård og den indre by er værdifuld. Internetadgang til mere end én person ad gangen
Personalet i den døgnåbne reception var meget hjæpsomt og talte godt engelsk. Morgenmadsbuffeten efter sydlandske forhold og prisen udmærket. Bedre plads i morgenmadsrestauranten end det ofte ses på bilige hoteller. Også altaner der og på værelset. God beliggenhed i den historiske del af Palermo nær Hovedbanegården, rutebiler og lufthavnsbusser. Der er elevator til receptionen på 4.sal, men ikke til vort værelse på . sal, som man normalt skal nå via en "indvendig" trappe. Da vi ankom med vore kufferter, blev en dør ud til trappeopgangen dog låst op, så vi kunne køre kufferterne op til 5. sal med elevatoren. Der er en del trafikstøj fra Via Roma, så det er bedst at have værelse ud til sidegaden. ( Der er også værelser , der har vindue til lysskakt, men jeg ved ikke, om de udbydes på denne hjemmeside )
