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godt værelse - virkelig perfekt behandling af os fra personalet ved skranket virker noget nedslidt og vedligeholdelsen er ikke optimal
Morgenmaden var super. Værelserne pæne og dejlig store, med morgenkåber og tøfler. Alt i alt et super lækkert hotel, som helt klart er anbefalelsesværdigt.
Nyrenoveret hotel med særdeles høj standard. Morgenmaden er efter italienske forhold overvældende, og lokalet hvori det foregår emmer af historik og storhed. Alt var OK. Kommer du i bil kan du læsse dine kufferter af men ikke parkere udenfor. Hotellet tilbyder en parking valet service for EUR 25 per døgn eller du kan finde en offentlig P-plads i nærheden til EUR 1 i timen - hvis du er heldig.
God og spændende atmosfære og historie Udskiftningen ved morgenbuffeten kunne være hurtigere
Det flotte interiør og den fine vedligeholdelse Det kneb lidt med morgenmmadsservicen. Ofte manglede nogle af tingene såsom æg , bacon, ost. Disse ting blev dog efterhånden sat frem igen, men burde have været tilstede hele tiden
Rigtig godt hotel med central beliggenhed. God stor morgenmadsbuffet. Gratis parkeringsmuligheder i hotellets egen gård.
Ligger dejligt centralt I Palermo, I gå afstand fra de fleste attraktioner. Ej heller langt fra lækre spisesteder og shoppinggader I korte afstande fra hotellet.Værelset vi havde var meget stort og havde alt! Parkering er meget svært at opnå for alle, det lykkedes dog for os at få den sidste plads. Men ikke alle andre gæster var så heldige som os.
Meget centralt beliggende med en utrolig god service og fri parkering
Imødekommende og effektivt personale både i reception og i morgenmadsrestauranten. Et perfekt sted at bo i Palermo. Tilkøb af parkering yderst nødvendig. Hver eftermiddag/aften voldsom støj, bulder og brag fra nabohuset, der viste sig at huse en biograf! Vinduer dårligt isolerede. Lidt overraskende, pudsig indgang til hotellet, i kælderniveau, med mange - lave - trappetrin.
Location, Breakfast, Comfort We had a problem with the air conditioning. We had to keep asking them to turn it down in our room - which they can control - however every morning it was back up to 26c. Also if your room is located on the ground floor the noise from the street is atrocious- I know this is a large city, however no attemps to mask the noise were made. This is not a 5 star, at best it is a 3 - 4 star hotel
Central location; comfortable rooms
Location Street outside a bit noisy
The staff was exceptionally helpful. When we ran into a problem with our atm card some days after we checked out, the staff went far out of their way to help make facilities available to help us sort out the problem. I would never choose a different hotel in Palermo. It'll always be the gh Wagner.
Location We were early in the season so lot not yet open, e.g. roof bar
Friendly and helpful staff, great location, very good facilities.
The hotel is excellent and in a prime location
very well situated in central Palermo; helpful staff; worthy of 5 stars.
The staff was wonderful and very helpful. The rooms were very clean and comfortable.
exceptionally good service (including handling a complicated change of booking); superb health/beauty centre; large and comfortable room; delicious breakfast; great location (close to airport bus and range of restaurants, bars, cafes) - all round one of the best hotels I've stayed in.
The staff was very helpful and friendly, the rooms were also very nice.
Great location, very tidy nicely maintained - a bit pricey at Euro 135 a night but we did book late. Staff great, very helpful - shower had a leek and when we asked to have it looked at it was repaired (absolutely properly) immediately within the hour. Couldn't fault the service. If you don't like city noise you might not like the location of the hotlel but we quite enjoyed the buzz. however if you don't like city noise don't come to Palermo full stop!!
Great position A little noisy
Excellent hotel, especially for 60 Euros a night. Room wasn't huge, but it was very comfortable, the hotel looked very good and was near to main shopping area
// The room was small and with one small window. The food selection for breakfast is too poor for a 4star hotel and the space was insufficient.
What impressed me most is that all of the staff are very gentle and professional. Also, rooms and facilities are nicely done, clean and comfortable. I definitely recommend Artemisia to my friends.
Situation, very central Staff, the hotel is very old and it needs some reforms.
The biggest or rather the only plus of this hotel is the localisation. So, if this is important for you this choice is very good. Standard is poor, however, the renovated part looks better.
Location is very good, close to the city center and to the main bus stop,on other hand it's very peacefull and calm.
Very helpful front office staff, very central
center of the town comfort food staff
The attention I received
The friendly personnel Poor breakfasts
Central location, large comfortable room, nice bathroom, good value Dirty carpets!
Su situación, centrica y bien comunicado. El sistema wi-fi es deplorable, no es posible conectarse con Internet en las habitaciones situadas`por encima del 2º piso, por lo que hay que bajarse el ordenador portatil hasta el lobby para conectarse con Internet .Además el servidor del hotel limita mucho el acceso a determinadas direcciones de Internet.En fin, un desastre!
The location of the hotel was perfect. And the room was really comfortable. there was nothing that really bothered me.
good location. Very friendly staff. my room was in front of a very busy street. Lots of street noise. Breakfast selection was quite limited.
Excellent staff, very helpful. Room was just right as was breakfast. Internet facilities werealso excellent. A hotel I would use again for sure
location, good breakfast, luggage could be left until 2pm
location is very central, and it was clean and silent (but we had a room to the backyard) in booking.com it was sold as a 4star hotel, after arriving it turned out as a 3 star hotel, not only the standard was really basic 3 star, it was also everywhere written only 3stars, that made the price not very special. breakfirst was in a windowless basement and not really that exciting, but if you ask the stuff you'll get espresso instead filtercoffee
Central location Needs refurbishment. Carpets need to be replaced immediately
I liked its convenient location, clean room and breakfast. The tv channels were a bit limited, the only English-language channel being CNN. I would have liked to see BBC too, at the least.
Cristal Palace Hotel is a great hotel in the center of Palermo with a walking distance from main shoping streets. Also it's easy to reach Mondello beach (bus stop is very very near) and city bus to Palermo airport is just near to the hotel. Airport shuttle is also a great thing that is available in the hotel. Staff is doing excellent job, they are all very kind and professional. Kitchen and restaurant in hotel is great as well. I'm happy to recommend this hotel.
The friendliness,cosiness,vicinity,helpfulness,design Nothing
The location of the hotel is excellent especially for the airport bus. The breakfast choice was the best of our week's stay in Sicily (3 hotels) The air conditioning was terrible in this hotel. There was a choice between sweating and freezing. Luckily had only booked one night in the hotel as slept really badly. Had to get up a number of times to turn the AC off and later to turn it on.
They upgraded us to a Suite and we were very much impressed with the jacuzzi, the huge bed and the own terasse with two sun beds. Breakfast was generous as well. Reception staff were helpful and kind. Although location was not very central, it was not far either. One more bonus point was that there seemed to be a police station/guard post right on the street level of the hotel which made us feel extremely safe.
Perfect location: a lot of good restaurants and bars within a walking distance and the main shopping street just round the corner. Friendly and helpfull staff. Comfy pillows and matress.
Really enjoyed staying here, great staff, friendly and good recommendations for meals, etc. Comfy and large room. Would be nice to have a power bar for charging multiple cell phones, cameras, etc. We only had one power outlet in our room.
nothing except the breakfast. no service. stuff is unfriendly. noisy. WIFI for 10 euro a day !!!
The room was really small, and basically available only after 8.30pm! There were as well no parking available, I wouldn't suggest this hotel...
Very nice hotel, we got an upgrade for free!
We liked the very kind and helpful hotel receptionists The breakfast organisation was poor, but this is a complaint!
It was a nice and comfortable place with very supportive staff. We'll book this hotel next time, whenever in Palermo!!
Close to Theater Massimo area, but on a quiet street. The place and the variety of breakfast was perfect. The hotel persons were kind enough. I really had a comfortable stay. I didn't think Wi-Fi worked perfectly, though I could use the computer at the front lobby.
Fine classic and luxury room. Interior nicely decorated as in a small palace. Good quality used. Excellent bed and the room give you the feeling of being in a complete other world. It was so nice. Reception was several times unoccupied. Staff looks professional (nice clothes) but perhaps due to the lake of the English language, this staff is not trained for (hotel) problems/mistakes and or emergencies. E.g.We've specially booked a room with a balkony (as stated in the written room-reservation/description ) and the case ended "as is" so without balkony.
Central location. Room very nice, loved the balcony in the room. Great breakfast and courtyard.
The location is excellent: close to the theatres and major sights, in a well-kept part of the city, on a quiet street. The rooms (though they could be a little larger) are tastefully furnished and spotlessly clean, the building is beautiful and very well looked after (inside as well as outside). Staff is helpful and friendly. Excellent breakfast buffet, too!
Good location. A nice, pleasant, quality hotel. Parking prices are quite high: 15 euros for the "night" (ending at 9am!) and 10 extra euros for the "day". The parking is mysteriously located (hotel staff pick and get the car for you) and may just be a public, open- air parking that's a couple streets away from the hotel.
The staff were very helpful, the room was very good and the location was excellent. Navigating by car in Palermo is not an easy task.
The hotel was quite small and had an intimate feel about it. The staff were helpful and courteous ,particularly as we arrived late in the evening.The location was in a spacious part of the city with plenty of room.
The location is very convenient when arriving with the bus from the airport. Most interesting parts of the city are in walking distance. The location just outside the touristic center makes it a quiet place to relax after a full day. The staff is nice and speaks english quite well. A big video screen with loud music in the breakfast area is not my preferred way of having breakfast.
Location 1. The room, for a 4 star hotel, was very small. 2. The staff was ok, but could be more helpful
Great location, very friendly and helpful staff, not a bad breakfast buffet, surpringly spacious and comfortable room. Large bathroom, good amenities. A fairly decent restaurant. All in all a great hotel for a pretty good price. I would reccomend it to anyone business or pleasure. No the hotel met and exceeded all of our expectations
There is no bell service and valet service. I cannot understand why this hotel is categorized in 5-star hotel.