Parsippany Hoteller

I can not take invoice recipt Recipt. Invoice nothing

The breakfast is very good and the lobby is beautiful The pool is dirty. There was hair in my room coffee maker. No linens for the pull out bed. Soap scum throughout the bathroom.

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location,room size and layout,atrium and the grounds One bed was sinking in the middle and the nobs were coming off the chest. Also the coffee maker stopped working and called the front desk twice. They said engineering would come but never came. After 2 hours and multiple times unplugging,replugging and resetting,it finally started but was leaking from the second side.

perfect complimentary breakfast

The hotel was set up nicely for people traveling for business. The hotel is advertised as having a hot tub and pool which is why I selected it for a girls night out but the pool room was "out of order". We were not told about this ahead of time or even at check in. The shower in the room is run down and looks dirty. The toilet wouldn't stop running until you play with the handle.

Nothing All

Had a Terrible experience at this hotel. Stayed for one night with my teen son. The floor of the bathroom was covered with bugs. The comforters had large how's from cigarettes. The sheets were torn and filled with holes. My son refused to Take off his shoes!!

At a minimum, I expect a hotel to wash the sheets in between visitors, and maybe run a vacuum once a year. This hotel did not do that. The staff did give us sheets out of the laundry room when we asked, but they were not very helpful considering our very minimal request.

Room was clean enough, bathroom worked, all the basics were there. I ran the fan all night and thus the room was quiet enough to sleep in. Its main business seems to be weddings and other big parties, so bar and restaurant VERY crowded and not available to guests who want to have a quiet drink. Door to hotel does not have automatic open button -- crucial not only to those with mobility issues, but anyone with a lot of luggage. How is that even legal in 2016? Breakfast included but there's not enough seating, so it gets loud and crowded. They use styrofoam cups for coffee. Again, I must remind the hotel, it's 2016. The decor is **very** outdated. Forest green carpet in the room, vertical strip wallpaper -- from the 80s or 90s. Was fooled by high reviews into thinking this was a nice place to stay when it in fact it is just adequate.

Front desk not accommodating

The bed was comfortable. 1. We could not park in the front of the hotel, otherwise we would get towed; 2. we were in another building; 3. the room smelled upon entry but the smell went away after some spray; 4. The stay, while convenient, was not worth the $100.

The hotel's service was good. For example, one Monday (holiday) my friend and I arrived late to the restaurant and we were so hungry, the waitress and the person of the front desk were so friendly with us and they gave to us something to eat. On the other hand, we had very good support through the receptionist about the transportation and the best way to go to NY. When I made the reservation by Internet I requested a non smoking room, so then when we arrived to the asigned room we got a smoking room and its smell was deeply terrible and my things stilled smelling very bad.

I will never return there