all new hotel, trying well to be a 5 star hotel overall staff did its very best to please guests. The staff at the bar was a let down, management needs to watch out. Besides that nothing negative to report.
all detailes are thouruoghly thought over in hotel design, lanscape, fruits in room, small details - comfortable stay, evening sea dining at Aqua restaurant on Friday little beds on the beach, too many people on the beach had to spend time looking ofr free beds for money
The Centara Grand Mirage is a fantastic themed hotel. I only stayed for a couple of nights with my partner, my son and his girlfriend, as a stop over, but we would definately return here for much longer. It has almost everything you could want right there in the hotel complex; including a private beach, excellent restaurants, bars, spa, good size gym, kids play rooms etc etc, and fantastic grounds with numerous pools, slides and a lazy river. The staff were very pleasant and attentive. The hotel is far enough from the noise and bustle of Pattaya to relax, but only a short Tuk Tuk ride to the action if you want it. I would recommend this hotel to everyone - families, couples, old, young - there's something for everyone. No Complaints, loved this hotel.
Water sports facilities are excellent this is the best place for families with young childrens.
It was a ideal location for our Holiday and we had good time all through our stay at the Hotel. It was very clean and maintained well. We look forward to come back with our family Members as well. May be the Hotel could have had a Disco or Lively Pub. Because, we had to go around searching for a good Disco and Active Pub. Anyway thats only our expectation. If they were there it would have been more good. Whatever it is we liked the Hotel a lot.
great！ I love their pool! Had so much fun
Jacuzzi room is very romantic Check-in and Check-out counter should switch, check-out staff is double the check-in, that makes the check-in line very long
The pools were excellent. Paying to use the kids playroom! For goodness sake... I know it was only 50baht but still. If you are going to charge at least plough the proceeds back into the equipment in the room.
Det var fremragende, ualmindelig god service.
Vi kan kun sige alt var godt,personale fantastiske,rengøring i top,faceliteter i top,vi har kun rosende ord Med de store vinduer og med den udsigt,ville det nok være dejligt at nyde det af rene vinduer,så altså en ekstra eller 2 pusninger ville være godt
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
staff were very helpfull and very customer focused
Room facilities, especially light control system Staff do not speak english good. They provide a service very slowly
The mattress was so hard
Room was excellent. Staff was helpful and courteous. Service was very good. Room service was a bit slow may be because of long holidays. Breakfast could have been better.
Nice staff, clean, great pools. Location is not good - although they run a shuttle service. We hired a cot for our baby and it was faulty - our baby fell out of it, was thankfully unharmed. The baby chairs do not have straps so are not appropriate. I had to use my belt to strap our one year old boy in the chair.The restaurants at night lack atmosphere - they need nice pretty lighting and they need nice soft music to play, maybe traditional Thai music.I felt that the hotel was expensive for what is was and it was not in a convenient location as Jomtiem beach was miles away, despite web claims that it is nearby!
Very friendly staff. Excellent cleaning. Nice breakfast buffé. Cleaning of beach was not done every morning. Because of Pattaya a lot of plastic garbage floated ashore.
nice salt water pool with good setting, beach front, clean and tidy. towels are of low grade quality, do not match the price and image of this hotel.
Nice lobby area and swimming pool The location is not really convenient. Even so it mentioned that hotel has a beach access however sea is far away from the shore and not even deep enough after 400 m walk the water still up to knee.
There are very good swimming pools, very good restaurants & bars and very good Gym and SPA. The sea near the hotel is shallow and dirty.
Staff was very polite and very helpful whenever we needed assistance. It may be a cheap tricks but bringing us a small package of toffees beautifully wrapped is an example of one of the things that made us feel welcome. The spa may not be as cheap as the ones in central Pattaya but the experience at Garden Cliff is much better.
pragtfuldt hotel - smukt indrettet og dejlig udsigt til pool og hav. Beliggende lidt væk fra Pattaya så man kan nyde roen, den dejlige stemning og det meget søde, smilende og serviceminded personale. Værelset var helt i top med en super god seng, dejligt badeværelse samt en hyggelig balkon med udsigt over poolen og havet. ja - poolen skulle være længere "åben" end til kl. 19.00
på forretningsrejse så faktisk ikke hotellet , men jeg vil mene 4 stjerne + måske bedre transport til byen