Very welcoming staff - warm and comfortable hotel. We were upgraded to a superior room on arrival.
Very good location, wondeful beach, many resaturants and shops around, high level of services no balcony in some rooms, air-condition not good working sometimes
This is a very comfortable hotel with (for the most part) friendly staff. We particularly liked the Terrace Restaurant and the pool atmosphere was relaxed and child friendly (without allowing the children to take over). Well managed establishment. We enjoyed our stay very much. There is no doubt that we thought the hotel was expensive having regard to overall experience, location etc.. a charge of 50% extra for a small six year old was excessive, we thought.
The friendliness and helpfulness of the staff from reception to bars, to restaurants to cleaning staff. The breakfast restaurant is superb in terms of setting, ambience, staff, food etc. The location of the hotel on the beach is outstanding. The furnishings were high quality. The whole place was exceptionally clean - look out for the polished brass on the main stairs. The beds could have been more comfortable. Entertainment was dreary, but the older guests seemed to like it.
Traditional, comfortable excellent location near beach and shops etc, lovely breakfast terrace and gardens. Easy access to beach Lunch buffet not great. Problem with inadequate sunloungers
location was very good, close to beach, bars, restaurants, shops. large outdoor Swimming pool. Reception staff were quick to deal with any queries or requests air conditioning could have been cooler, shower could have been stronger. be prepared to pay 50 euro to get there by taxi from the airport
Pool. Manager, staff and location Lack of international mix,
Dejlige poolområder, dejlig udsigt over havet, fine små strande, rent værelse, meget søde tjenere til morgenmaden. maden var ikke god, sengen var hård og plastik-agtig, der var meget lydt på hotellet
Udsigten fra værelser, restaurant og div. terrasser er meget smuk. Der er gjort meget for, at man kan finde en forholdsvis 'privat' solkrog og det er fremragende med flere swimmingpools. Desværre regnede det samtlige 5 dage vi var der, så vi fik ikke brugt faciliteterne. Barpersonalet bør være meget mere opmærksomme - især m.h.t. betjeningen når det er dårligt vejr, hvor man som gæst ikke ønsker at være på tagterrassen før middagen, og derfor skal bede om at blive serviceret i baren i 'stuen'. Maden bør klart forbedres.
Rigtig fin placering med udsigt fra værelse, stor altan og terasse. Nem parkering. For sommerturister og børnfamilier kunne der mangle en udendørs svømmepøl. Prisen kunne reduceres.
Udmærket hotel og beliggenhed med venligt personale og en god pool. Størstedelen af gæsterne er tyskere !
Et hyggeligt lille hotel med en fin restaurant og meget venligt personale. Halvpension med god mad! God beliggenhed midt i byen og kun ca. 200 m. til fin strand. Indretning af wc/bad ikke optimalt. Der kunne godt være et lille køleskab + en læselampe og lidt bedre stole på balconen - ellers ok til prisen.
Vi var der ikke længe nok til at kunne sige noget nej
It was close to Paguera's main Blvd. In general it was a good hotel. Breakfast could be a lot better.
Hotel was a perfect oasis in an otherwise standard holiday town. Staff, service, facilities, breakfast did not disappoint on any level.
The hotel was very clean and comfortable, and ideally located for the shops, resturaunts and beach.
Staff at hotel really nice,front desk,waiters,room attendants all very helpfull,even though it was a little hard for them to understand our english.very comfortable and relaxing hotel thank you all. Our room was positioned over restaurant so a bit noisy,lovely balcony,but got no sun,for price we paid thought room would be better position.
Pretty little -- it's located somewhat at the end of the resort so it's more quiet. Large balcony. Not clean; ants in our room (which was on the 6th floor, so i guess ants everywhere). When we checked in, the room was not clean -- sand and hairs on the floor, blankets looked used and unfolded in the closet, dust in the closet. We were not offered another room, instead the original room was very superficially cleaned, and the cleaning lady was very discontent. Staff was unfriendly (maybe because we didn't speak German?). We were told dinner was between 18:30 -- 21:30. However if we went to dinner after 20:30, very few tables would be available, because staff would have already started to prepare the rest of them for the breakfast next morning. No minibar, safe didn't work. Hotel is old so the doors make a lot of noise when closed.
Good food, dinner was always different, free wi-fi in a lobby, quiet location but at the same time 3 min walk to the beach. Clean room every day. No refrigerator/mini bar even for money, noisy animation program every evening till 12 am and no chance to go to bed earlier, two twin beds instead of one double which we couldn't keep together, staff speaks german but only little english
Well presented and very comfortable. Pool facilities were beautiful. Handy for walks and beach. Some of the reception staff had very poor english and were unable to help because of this.
most things i was not impressed with the entertainment programme
dejligt med 3 pools. gratis tennis og fodbold rigtig godt for børn. god morgenmad. Værelserne var lidt brugte men ellers rene.
Super flotte og vedligeholdte omgivelser med masser af blomster. Dejlig børnevenlige pool områder.
Et dejligt afslappet miljø med gode muligheder for for familier med børn. Vi benytter gerne Hotel Club Europa igen. Vi kunne godt ønske os mulighed for trådløs internetopkobling i lejlighederne.
Poolområderne var fine og ikke overbefolket. Busservice fra hotellet til stranden var også et plus. Maden i restaurenten var ok, uden at være prangende. Vi boede heldigvis langt fra den store pool, hvor der var meget larm pga underholdning om aftenen. Der var myrer på alle de tre lejligheder/værelser som vi havde. Man skal betale ekstra for aircondition.
Venligt personale, stor buffet både morgen og aften. Aftenprogrammet var underholdning for tyske pensionister, og hypen omkring det - også for os ikke-tyske under 40 - var ret massiv. Personalet burde stikke en finger i jorden, inden de begejstret inviterede os med til bingo og zusammen-tanzen. Mad med mere smag på buffeten.