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Meget tiltalende feriecenter beliggende i et godt område i den nordlige del af Mallorca. Gode faciliteter. Meget overdådig buffet i restauranten morgen og aften. Hvis man er ude efter badeferie ved stranden er stedet knap så attraktivt, da stærkt befærdet vej skal krydses til stranden, som er ganske smal. Centret har dog store pools. Benyttede dem dog ikke, da vi foretrækker havbadning. Gæsterne var i stort omfang børnefamilier med mindreårige børn (0-5 år) som "fyldte" lidt rigeligt i restauranten om aftenen.
Gode og meget alsidige aktivitetsprogrammer med utroligt søde og venlige "instruktører" - der er bestemt noget for enhver smag og aldersgruppe.
Et hotel med mange muligheder og lidt til enhver smag (sol og sport). Personalet var søde, positive og meget service minded. Deres senge, er alt for hårde. Desværre ser man alt for mange mennesker der mangler pli og alm gode manerer dette gælder primært i resturanten og ved poolen
Værelset var ok. Fint at det ikke kostede ekstra at benytte tennisbaner. Alt for lidt plads ved swimmingpoolen og for få liggestole på stranden.
Vi rejste 3 personer (par med dreng på 14 år) og det er et dejligt hotel med rummelige værelser. Vi nød poolen, de smukke og velholdte have-omgivelser og den imponerende morgenmadsbuffet. Men var også glade for, at vi ikke havde valgt all-inclusive. Det var blevet for kedeligt for os. Dejligt at der var spa på hotellet. Stranden ved hotellet er for trist. Og det ligger tættere på Alcudia end på Port de Pollenca. Der var lang vej til alternative restauranter. Det var for dyrt at leje cykler på stedet. Vi fik desværre ikke udnyttet alle faciliteterne godt nok, så vi betalte for mere, end vi fik. Prøvede poolgymnastikken - det var det ringeste, jeg har oplevet af den slags.
Studio for 3 of us sleeping - very confined space and sofas pull out beds did not allow comfortable living space - furniture had to be put out on balcony to allow some living space
Friendliness of staff, closeness to all holiday facilities and beach. Pool area very noisy, Lifts could be updated
Good location within a residential area, with easy access to beach and restaurants. Very helpful staff on reception. Beds uncomfortable, sound proofing between rooms non-existant, late bar did not stay open late although that was probably an advantage to keep noise down
Small shop, games for children such as table tennis (2 e/30 mins), attractive environment. The showers are dangerous. The boiler system is not adequate and the water temperature constantly fluctuates from cold to burning hot. The only plug suitable for the kettle is situated next to the cooker hob and the kettle lead has to run over the hot plate, which takes a long time to cool down - so beware! There were no instructions for using the hob and the on-light seemed to come on in a random way. The hob was in need of an upgrade, as was almost everything else in the apartment. We went in low season and the heating didn't work. The reception staff were not very welcoming. It is a shame we cannot recommend this hotel as it would be ideal for familes with young children but the showers could cause serious burns to a young child.
Comfortable well equipped apartment. We enjoyed the peaceful location with just a short stroll into the resort centre. Pool and surroundings are well maintained and attractive. A big plus was the provision of heating in our accommodation.
Housekeeping was very good.
Excellent staff, late breakfast schedule (10.45 am), clean rooms,fresh cotton sheets, congenial layout of furniture in bar and library, good internet , wireless and in library. Great patio, beach bar and food. All in all very good standards. Noise of furniture being moved in mornings on marble floors.
It was the only hotel open after 12 November n/a
We stayed at the apartments, liked the design and decoration and pool and sharing bar facilities with the hotel Unfortunately in the apartments some guests were letting in their friends who were not staying at the hotel. they were disruptive and noisy. cleaning of apartments also erratic.
Staff were friendly and helpfull, everywhere was clean, location great.
The Seafront Bar Didn't realize the apartments were on the other side of the road with no sea view
staff is attentive and really helpful hotel is very noisy. next door neighbours wake up at 7 am... you do to. and this was in late October! I must say your site does not present the hotel well and the various options it can offer. as a consequence we had booked the wrong room for what we wanted. luckily the concierge was able to accommodate our needs.
The location.Breakfast on the bay.The waiters were very attentive and friendly. The cleaning staff always courteous.The entertainment. Booked 2 single rooms but was told overbooked on arrival, so put into 2 double rooms. One room was on the top floor accessible by stairs only from fourth floor.This was like an attic room with only a skylight.(no426) The second room(no127) faced inward onto an air conditioning unit. They do not show these in brochure or internet. At 9am the limited sunbeds are unlocked. Guests reserve their sunbeds with towels while they have breakfast. The sunbeds are squeezed onto a small concrete platoon on the front. Price advertised on booking.com gave the impression we were getting a reduced rate. According to the printed hotel tarrif the reduced rate was the actual rate. Filled out questionnaire at hotel but have not had a reply after a week.
Very comfortable and relaxed. Wonderful location, right on the seafront. Pleasant and attentive staff. Indoor swimming-pool very small and disappointing.
The location is excellent, the rooms were spotlessly clean and service and staff very good. Our room had a balcony with east and south views which was excellent. Not a thing!
The location and attractiveness of the hotel. Old fashioned charm and excellent service. The appartments were modern and more suitable for young couples and families. For a four person family it was inconvenient having to sleep on a bed settee
Hotel is in a quiet location but with easy access to centre of Pollensa. Staff extremely courteous and helpful.
Our stay was great. It's a few blocks outside of Port of Pollensa and about a mile and a half from Pollensa. It's a really nice hotel with great amenities and very friendly staff.
Good Location, very helpful, good facilities
the scenery was nice tennis court swimming pool very relaxing
The reception area was clean and tidy and the staff polite and helpfull.The room was a good size and very clean and comfortable.The spa facilities were great and we used them twice a day The television in the room was a 14 inch box from 1990!!!
Warm,welcoming atmosphere. Friendly staff and well behaved guests! The view from the room, I would definately stay again but only with sea view.
The location within Port de Pollenca was perfect: on the beach, close to shops and restaurants and near to the life of the local community.The sea view was superb and outdoor facilities well maintained and very comfortable, including the balcony furniture with reclining cushioned chairs.Super helpful staff.
Bedrooms a bit basic but rest of hotel had a very nice retro feel and the view from the terrace restaurant is excellent
The location has a "wow" factor. The staff were exceptionally cordial. The furniture and fittings in the public rooms were eccentric and attractive. The food was ordinary - safe but uninspiring. We preferred to forego the fantastic setting for a better standard of cuisine in the town at around the same price.
great location opposite lovely beach,good resort,very relaxing holiday. staff were too busy and so appeared unfriendly there was no interaction between them and guests,creating a lack of atmosphere.
The staff were very friendly and informative , the rooms were kept very clean. The view from the front sea view rooms was excellent. No tea or coffee making facilities the rooms were far to small and basic, mattresses old and creaked at the slightest movement. Bathroom adequate.
the staff are excellent except the night porter who is very grumpy!the location is very good. it is very overpriced for three star,and our room needed to be updated,new beds etc.
great location right opposite the beach and a short stroll into the town.the staff were excellent.
resaonable location very accessible to beach. Quite a long walk to centre but we enjoyed the beachside walk. beds were awful basically two single 'camp' beds - mattress ok. Breakfast basic and uninteresting
Close to beach, cheap bathroom needs a bit of maintenance
The friendliness , kindness and efficiency of the hotel staff. hen I arrived off the local Palma bus the very nice bar manager came rushing out and insisted on carrying my case up the steps, a real welcome ! the lovely situation opposite the beach, the nice terrace to sit on.The food in the dining room, nice to see the same chef and Maitre D and people at Reception. No ! I have now stayed there 3 times
Excellent location, beachside location and bus stops outside. Nice walk into the centre of the resort. We paid for our dinner each evening but after the second evening did not eat there again as the quality of the food was very poor. The head waiter was particularly rude.
I cannot fault these apartments-the staff were very friendly & helpful and the rooms were large and airy and spotless.I would go back to these apartments no problem-An easy walk to the town and crossing the busy road was easy enough and motorists very courteous.
Hotel situated in a quiet position with helpful friendly staff. Spacious enough room kept very clean with a pleasant bathroom. Large sunny balcony. Rooms carpeted - would prefer floors left tiled for hygene.
La singala is a real home from home None
The hotel is centrally located in Puerto Alcudia an ideal base for the marina. It is a quiet hotel ideal for relaxing by the pool, good food and clean rooms.
Honestly we just used the hotel to sleep at and have breakfast, and for that it was more than sufficient, and we were very satisfied with the price and what we got for it. Seemed a nice hotel also for families. Would not recommend it to couples. Lack of variety at breakfast buffet
Good location, near the sea. Pool. Freindly and helpfull staff, good breakfast, good value for money
I dont know how this hotel can get 3 stars.Huge mistakes.The hotel definitely need a remodeling! I was tehere only 2nights -sleepless nights.
Service and meals were very good. Plenty of variety, quality & quantity at breakfast and dinner. Our room was well located overlooking the pool. We arrived late after all meals had been served. Advised by reception that a cold buffet was available however the selection was poor and meat had been left warm over the bains marie. Not good for salmonella etc. It would have been better if they had not offered any late meal. First impressions may have put us off. But we later experienced the excellent food for the remainder of our stay.