The location has a "wow" factor. The staff were exceptionally cordial. The furniture and fittings in the public rooms were eccentric and attractive. The food was ordinary - safe but uninspiring. We preferred to forego the fantastic setting for a better standard of cuisine in the town at around the same price.
The location within Port de Pollenca was perfect: on the beach, close to shops and restaurants and near to the life of the local community.The sea view was superb and outdoor facilities well maintained and very comfortable, including the balcony furniture with reclining cushioned chairs.Super helpful staff.
Warm,welcoming atmosphere. Friendly staff and well behaved guests! The view from the room, I would definately stay again but only with sea view.
Bedrooms a bit basic but rest of hotel had a very nice retro feel and the view from the terrace restaurant is excellent
Housekeeping was very good.
Small shop, games for children such as table tennis (2 e/30 mins), attractive environment. The showers are dangerous. The boiler system is not adequate and the water temperature constantly fluctuates from cold to burning hot. The only plug suitable for the kettle is situated next to the cooker hob and the kettle lead has to run over the hot plate, which takes a long time to cool down - so beware! There were no instructions for using the hob and the on-light seemed to come on in a random way. The hob was in need of an upgrade, as was almost everything else in the apartment. We went in low season and the heating didn't work. The reception staff were not very welcoming. It is a shame we cannot recommend this hotel as it would be ideal for familes with young children but the showers could cause serious burns to a young child.
Good location within a residential area, with easy access to beach and restaurants. Very helpful staff on reception. Beds uncomfortable, sound proofing between rooms non-existant, late bar did not stay open late although that was probably an advantage to keep noise down
Comfortable well equipped apartment. We enjoyed the peaceful location with just a short stroll into the resort centre. Pool and surroundings are well maintained and attractive. A big plus was the provision of heating in our accommodation.
Studio for 3 of us sleeping - very confined space and sofas pull out beds did not allow comfortable living space - furniture had to be put out on balcony to allow some living space
Friendliness of staff, closeness to all holiday facilities and beach. Pool area very noisy, Lifts could be updated
Superb location and a view of the bay second to none. Friendly and helpful staff. Hotel generally in need of refurbishment and common areas could be cleaner. Although when speaking to one of the owners this is due to be done over the winter.
Very helpful and friendly staff. I had a problem with the first room allocated and I was offered an alternative when I brought the problem to their attention. My room was perfectly adequate and spotlessley clean. Towels were changed daily. I would definitely consider staying there again.
Air Conditioning is a must in 42 degrees, it was like a sweat box
Fantastic location with beautiful seaview over the Bay of Pollenca
great location great staff great breakfast requires refurbishment and air con in rooms plus room to room phones
location room to be renoveted, but still ok
Very friendly and very good breakfast.
Fantastic beach location wiht a view to die for. Staff were also excellent and helpful and genuine with it. A real "value" hotel that offers many great things such as location, great breakfast and happy, helpful staff for as littel as 30 euro per night - If you don't mind a few rough edges it is a steal The budget rooms at the back are dark and small and the bathroom has afunny layout making the shower difficult to get in and operate - but for 30 euro's you can take this on the chin
Friendly, efficient reception area and staff. Relaxed breakfast times and service. Pleasant, caring cleaning staff. Breakfast could be more varied. Kettle in bedroom would be welcome.
We have had a lovely time during our 9 days stay at the Capri. The staff was very helpfull and kind. Breakfast is simple but perfect and fresh. The location can not be more perfect with a beautiful look over the bay. Out dining by the sea. It is clean and we can not wait to get back in September!
La singala is a real home from home None
Hotel situated in a quiet position with helpful friendly staff. Spacious enough room kept very clean with a pleasant bathroom. Large sunny balcony. Rooms carpeted - would prefer floors left tiled for hygene.
The reception area was clean and tidy and the staff polite and helpfull.The room was a good size and very clean and comfortable.The spa facilities were great and we used them twice a day The television in the room was a 14 inch box from 1990!!!
the scenery was nice tennis court swimming pool very relaxing
Our stay was great. It's a few blocks outside of Port of Pollensa and about a mile and a half from Pollensa. It's a really nice hotel with great amenities and very friendly staff.
Good Location, very helpful, good facilities
Hotel is in a quiet location but with easy access to centre of Pollensa. Staff extremely courteous and helpful.
staff is attentive and really helpful hotel is very noisy. next door neighbours wake up at 7 am... you do to. and this was in late October! I must say your site does not present the hotel well and the various options it can offer. as a consequence we had booked the wrong room for what we wanted. luckily the concierge was able to accommodate our needs.
Very comfortable and relaxed. Wonderful location, right on the seafront. Pleasant and attentive staff. Indoor swimming-pool very small and disappointing.
Staff were friendly and helpfull, everywhere was clean, location great.
Excellent staff, late breakfast schedule (10.45 am), clean rooms,fresh cotton sheets, congenial layout of furniture in bar and library, good internet , wireless and in library. Great patio, beach bar and food. All in all very good standards. Noise of furniture being moved in mornings on marble floors.
The location is excellent, the rooms were spotlessly clean and service and staff very good. Our room had a balcony with east and south views which was excellent. Not a thing!
The location.Breakfast on the bay.The waiters were very attentive and friendly. The cleaning staff always courteous.The entertainment. Booked 2 single rooms but was told overbooked on arrival, so put into 2 double rooms. One room was on the top floor accessible by stairs only from fourth floor.This was like an attic room with only a skylight.(no426) The second room(no127) faced inward onto an air conditioning unit. They do not show these in brochure or internet. At 9am the limited sunbeds are unlocked. Guests reserve their sunbeds with towels while they have breakfast. The sunbeds are squeezed onto a small concrete platoon on the front. Price advertised on booking.com gave the impression we were getting a reduced rate. According to the printed hotel tarrif the reduced rate was the actual rate. Filled out questionnaire at hotel but have not had a reply after a week.
It was the only hotel open after 12 November n/a
The Seafront Bar Didn't realize the apartments were on the other side of the road with no sea view
The location and attractiveness of the hotel. Old fashioned charm and excellent service. The appartments were modern and more suitable for young couples and families. For a four person family it was inconvenient having to sleep on a bed settee
We stayed at the apartments, liked the design and decoration and pool and sharing bar facilities with the hotel Unfortunately in the apartments some guests were letting in their friends who were not staying at the hotel. they were disruptive and noisy. cleaning of apartments also erratic.
spa was excellent. Breakfast was a lasrge buffet style, however cost cutting was apparent i.e. orange juice wasnt juice it was squash. I didnt like the fact that the tennis and ping pong was advertised as free but actually there was a hire charge for the racquets and balls (similarly with the ping pong). Swimming pool opened at 9am which was a little too late if you wanted a swim before breakfast.
relaxed atmosphere handy to beach also fine pool and spa
Absolutely nothing Everything
There was a very good number of sunbeds around the pool and a large number of comfortable chairs in the lounge areas. Also there was entertainment at night and competitions during the day. I thought the standard of food could be better.
Easy to book rooms. Efficient staff. Clean, nice room.Nice dining room and foyer. Good location for my sports activities of cycling. Affordable prices. Food was not as varied as in other hotels iI have stayed in in this area.Didn't like having to pay with cash for drinks during evening meals. Would rather put drinks bill onto room bill and pay at end of stay.
Enjoyed hotel and area in late April. Everything in hotel entertaiment library and good food.
Comfortable room, clean,great shower, good view from room, food good and plentiful, evening entertainment good. The room needed a tv. The quantity of drink supplied at the bar varied according to who served you (shorts) and as the drinks are not cheap this was annoying.
Great location, beach within 5 minute walk and very safe for children. Plenty of evening entertainment and good facilities for the children. The staff were brilliant and very friendly. Beautiful pool and plenty of sun loungers. Thouroughly enjoyed our 2 week stay and will definitely return in the future.
We enjoyed a very relaxing week at this older style hotel, the childrens pool was perfect for our 3 year old and we particularly enjoyed the choice of food available for breakfast. definitely ready for a facelift,paint peeling from window ledges etc.the evening meals were not child friendly and the breakfast coffee and fruit juices were the worst ever.
Loction,good evening entertainment,efficient staff,friendly atmosphere Lack of TV in room
The friendliness , kindness and efficiency of the hotel staff. hen I arrived off the local Palma bus the very nice bar manager came rushing out and insisted on carrying my case up the steps, a real welcome ! the lovely situation opposite the beach, the nice terrace to sit on.The food in the dining room, nice to see the same chef and Maitre D and people at Reception. No ! I have now stayed there 3 times
great location opposite lovely beach,good resort,very relaxing holiday. staff were too busy and so appeared unfriendly there was no interaction between them and guests,creating a lack of atmosphere.
Close to beach, cheap bathroom needs a bit of maintenance
great location right opposite the beach and a short stroll into the town.the staff were excellent.
The staff were very friendly and informative , the rooms were kept very clean. The view from the front sea view rooms was excellent. No tea or coffee making facilities the rooms were far to small and basic, mattresses old and creaked at the slightest movement. Bathroom adequate.
the staff are excellent except the night porter who is very grumpy!the location is very good. it is very overpriced for three star,and our room needed to be updated,new beds etc.
Excellent location, beachside location and bus stops outside. Nice walk into the centre of the resort. We paid for our dinner each evening but after the second evening did not eat there again as the quality of the food was very poor. The head waiter was particularly rude.
resaonable location very accessible to beach. Quite a long walk to centre but we enjoyed the beachside walk. beds were awful basically two single 'camp' beds - mattress ok. Breakfast basic and uninteresting
Basic furniture, uncomfortable beds, poor ventilation
friendly staff very dated . smelt in bedroom and bathroom
Location , previous guests towels in dirty bathroom, smelt of urine, floor wet and puddles of water
staff friendliness. The hotel situation. No water at breakfast. Coffee and fruit juice at breakfast not up to standard.
I cannot fault these apartments-the staff were very friendly & helpful and the rooms were large and airy and spotless.I would go back to these apartments no problem-An easy walk to the town and crossing the busy road was easy enough and motorists very courteous.
Stilheden, dejligt lille hotel, centralt, det rå og romantiske, bedste madoplevelse, luksus til rimelig pris, ok personale manglende terasse, mulighed for at sætte sig i gårdhaven med egen flaske et eller andet i fred og ro, det åbne toilet, manglende køleskab,
Everything!! design of the place, comfort; cleanliness, staff!! I ll definitly be back everyone was very nice and i enjoy my trip there! the hotel got a restaurant we ate there one evening and i have to say that the food was very good but the portion were too small even for me and i dont have a big appetite! but it was delicious
location is good. room is clean and comfort. the shower head is not good. the shower door is broken a little bit.
The friendliness and the relaxing atmosphere makes us return year after year! No
its location in the old city the breakfast was poor, and so was the supper if you elected for half board.
We were absolutely thrilled with our accomodation, we in fact live in a 16th century house and inasmuch as the walls were stone it was home from home with the obvious added mod cons, ensuite, TV sheets changed every day (husband certainly doesn't get that at home). Owners and stall were all very friendly and nothing was too much trouble and even though our kids are grown up and we have grandchildren I noticed how good they were with the two little boys who were there with their parents. In the morning I found it a delight to walk the streets of Old Alcudia town to take photographs and just enjoy the peace and quite and people making their way to work. I cannot praise the Hotel enough just wish someone could beam me back this instance.
Beautifly restored, good ambience,pleasant staff. One problem in our en-suite bumped head on ceiling few times very low.Also bit dissapointed with breakfast ,do not particulary like buffet style, stayed at a hostel in Banyalbufar,very good, breakfast was served at the table, fresh rolls croissants,eggs ham toms, pate, cheese,also evening menu 11euros, high standard home cooking but good price.Dissapointed you missed my note of 35th wed anniversar
Lovely decor, very friendly manager, nice location in a beautiful town. The room was noisy - on the ground floor with occasional traffic and lots of people going by right outside all the time, so not perfect but still really nice.
The small, friendly and quite atmosphere within an ancient building that did not impose its self on its surroundings.
location was good. easy access to restaurants/taxis/buses. breakfast was very acceptable. did not like bathroom, inconvenient because of old building being adapted for modern use.
Exceptional service,very nice decoration.The rooms were very clean,the restaurant very good.We enjoyed our stay!