top marks for location, staff and internet speed breakfast area is very crammed
The location, in between Copacabana and Ipanema, was excellent. The view from the roof was about as good as any in Rio and the service--from the front desk to the wait staff at breakfast--was impeccable. We would definitely stay at the Orla the next time we are in Rio. Nothing.
Excellent location meant that Copacabana beach was just across the road the cleaner and more relaxed Ipanema beach was only a short stroll as was the General Osario metro stop. Fantastic view from rooftop pool. Reception staff very helpful and the pool barman knew how to mix a good capirinha ! Breakfast room was far too small with tables squashed together and some mornings we had to queue, very irritating!
Breakfast is really nice. Paying for using internet. The roof terrasse is small, specially the pool and the service there for drinking something there was not available also towels etc.
Very central location & excellent value for money given where it's situated
Really beautifull view on Copacabana beach from the window.The best panorama from the pool on the top level.I sertainly recomend this hotel.
The location of the hotel on the beachfront was great. The water pressure in the shower was amazing. The floor was not clean and this affected the overall impression of the hotel in total.
Rooms were of high stndard, freindly staff and the pool affords an amazing view. At prices that won't destroy your wallet. Superb for reaching Copacabana or Ipanema The business centre had aome Internet terminla which were impossibly slow. I wasted time on these, got nothing done and was still charded.
I enjoyed being so close to Copacabana beach and the view from the top of the hotel. The rooms are TINY, the pool is nasty (and also small) and too expensive.
Excellent location, reasonable price, good choice of breakfast included in the price. Twe view of Copacabana Beach from the roof top podium was unbeleavable! We had a De-Luxe room and the view of Copacabana Beach & Sugerloaf mountain was excellent.Free internet, helpfull staff, most speak good English - how is your second language? Murky swimming pool water and mattresses are warn out and need changing. Two single beds pushed together do not make a good double bed... especially when you are feeling romantic :-)
The location was fantastic! The staff was quite friendly and they resolved all our problems quickly. The internet was not working in our room, they changed it in the same day. Great breakfast. The hotel has a taxi service which is not the same as the city taxi service and it is much more expensive. To go to the airoport with their service we payed double than would be using the street taxi.
Great location. The staff were very courteous and the hotel was very clean. Breakfast with many choices including local fruits. The restaurant had great option and the price was fair. Great value. The Standard rooms are bit small and the pool was small too.
Beliggenhed og høj værelsesstandard Vindue utæt med indtrængning af fugtig luft udefra, som aircon systemet kun vanskeligt kunne holde trit med. Aircon systemet i det hele taget middelmådigt med hyppige nedbrud, som holder et par reparationsmænd permanent beskæftiget.
Fremragende hotel, god beliggendhed og god indretning. Fin service og stor imødekommenhed fra hotellets Front Office Manager mr Ilan Yehuda i forbindelse med utilfredshed over værelsestildelingen
Jeg kunne få mit værelse kl 11.30. Morgenmaden var ikke, hvad der kan forventes. Der var for få liggepladser ved tagpoolen.
Central location, good facilities and good English speakers at threception
We were upgraded to a suite with fantastic view. Staff excellent. Good breakfast.
location i have stayed only for 10 hours, so I didn' t find any! The view was awful! Ask for seaview!
Fairly good location. I cannot really say anything much more that is positive about this hotel. Like most hotels on the sea front in Rio it is grossly overpriced. The beds were poor quality and uncomfortable. The internet service did not work and they charged me US$2.30 for a cup of tea! Stayed at this hotel 21 years ago -it has not improved with time. By the way, there was NO partial sea view unless you put your head 5 ft out of the window.
The breakfast buffet was excellent with a very wide variety of fresh fruit and the view from the beach-front rooms was amazing. The front desk was understaffed and even the most simple request required that we stay in line for 10 minutes. But once you got there the staff was courteous and helpful.
Location is very good, near from all interesting places the size of the bedding was lower than the bed, lack of a simple coffee machine in room
I stayed at the refurbished area of the hotel: Double room with partial sea view (It was not necessary, the sea is a few meters from the hotel). Comfortable facilities. Reception staff and room service were very attentive and professional. Breakfast very good. Thel place where coffee is served is too small, incompatible with the size of the hotel.In despite of this, it was good
The staff were friendly and helpful and the buffet breakfast was good. The location was good for my business event The room was on an internal lightwell and was very dark. The decor was very dated but there were too few ceiling lights. There were building works going on in the lightwell and this caused some disturbance.
The hotel food was excellent - especially the restaurant. The staff was very helpful and nothing too much trouble. The location was good. I booked a sea view room and a semi deluxe room. When I checked in I double checked the room type with reception who confirmed what I had booked. When we were taken to our room it overlooked a brick wall and no sea view. We were not very happy and asked for a change of room immediately as this is not acceptable. I have read on holiday blogs that this is a regular occurance with this hotel. I would have checked out straight away had the room not been changed.
the safety and well management of the reception the way waiters asks you when in ur way to breakfast about ur room number??
I enjoyed my stay very much and found that everything was comparable to what you would expect from an International Hotel I only stayed for one night so there was no time for likes or dislikes. However I must say that the Breakfast was excellent.
Good location - a small hotel compared with others in Rio. Very strict on departure times, unless you are willing to pay a supplement.
The room and the view over copacobana beach was amazing. Staff were very friendly and helpful
Just a breakfast was good. Many different fruit Hotel really poor. Rooms unbealivble small, like a toilet. Very noisy
The manager was helpful, fair and considerate. The hotel and your website did not advise me in advance of a policy against having guests in the room.
lifts are excellent and fast. breakfast was always very good. ALL the staff (really all of them) were always very courteous and i felt all my belonging were safe. when i stay in other hotels i always take my passport and wallet out with me, i dont even trust the safes; not here. even when i moved rooms, the staff brought things i forgot to my new room. excellent wifi internet facility. first room i stayed in on the 12th floor was too noisy from the machinery/swimming pool engine/airconditioner. got moved to the 10th floor which was better, but windows facing the beach had restricted stay which limited the views one could get. and the walls felt i tad thin. i could easily hear people in the corridor and coughing from the other room.
Bed was comfortable, breakfast was pretty comprehensive. Nothing else worthy of comment. Hotel is clean and I suppose nice, but for the price paid, it is considered overated and a rip off. Rooms are wood everywhere and coulurs used are a sad blend of same shades. so it feels like your sleeping in a wooden box, Bathroom was small and also no bathrobes incuded, which for a superior double is not the same as other copacabana hotels. Ok for one night passing through, but definetely not a family or long stay venue, Roof top bar is also bad as well. Worth a miss this one unless your stuck which I was.
i was robed on the beach at the hotel while sitting in a hotel chair
Very nice staff
fin beliggenhed, god service, dejlig morgenmad og meget venlig personale; vi har boet i deluxe værelse og haft pragtfuld udsigt, men støj fra air condition var MEGET!!!!!!!!! generende larm fra klimaanlægget er ikke til at holde ud og når man slår air condition fra er der fortsat støj (konstant lyd af løbende vand)
Perfekt beliggenhed - direkte til Copacabana og kun 5 minutter til metroen og indkøbsmuligheder af enhver art. Nærområdet virker sikkert og gadebilledet giver et formentlig fint billede af kulturen. Venligt, talstærkt og imødekommende personale. Fint værelse til prisen. Hotellet kunne godt trænge til et ventilationssystem der ikke larmer så meget at det er svært at sove!
godt ,english talende,rent og centralt i roligt område med fin strand
Dejligt, men for sæt til gaden
This hotel has many great advantages: 1. location- to the beach and Ipenema 2. access to restuarantants & supermarkets 3. outstanding staff (Cesar was outstanding) 4. rooftop view of the Christ Reedemer 5. breakfest was pretty good 6. guest atmosphere was pretty cool Furniture is a little outdated..
Location is very good I find it quite expensive
I liked the breakfast...eggs, fruit, pastries, meats, cheeses, and coffee The shower in my room was actually one of the best I've ever had. The steam room was nice and the view from the pool waa spectacular. Elevators were a bit shoddy. Overall, I had a pleasant stay Elevators, towels, having to put my key card in a slot in order for the lights and a/c to function.
I was very disappointed to arrive before midday and be charge for an extra nights accommodation when I actually only stayed for one night!!!!!!!!!! Constant work by the pool, and workmen sleeping on the floor all afternoon
location, room is very comfortable. breakfast place is too small and always packed. you have to pay for the safe deposit box in your room? absurd!
They were so attentive and accommodating
Wonderfully helpful registration staff. They were helpful in finding restaurants and booking trips. We didn't speak the language and needed assistance. The rooms were clean functional and unique. It would be helpful to have a clock in the room but that is not really a complaint.
The location. No.
we booked the hotel through kayak- their website was not working, we had some issues at check in but they were resolved, the stay was great, the rooms were clean and nice , we were upgraded to the executive lounge - breakfast and light dinner was included.food was very good. service was excellent- internet was reasonably fast, all in all - a pleasant stay-
The hotel was what you would expect for the money. The rooms were nice and clean, the breakfast was good and there was a roof top pool We booked this hotel because they said that they had a airport shuttle service, they do not. The staff could have been more helpful and they charge 50c a minute for the internet.
THe air conditioning, the roof top pool and also the wide choice of television channels.
The staff of the hotel was great, especially Mr. Mario Rene from reception. the stars assigned to hotels in Rio de Janeiro should be reviewed. In general, a 4 stars hotel in Rio is equivalent to a 3-star hotel in europe and this hotel is no exception.
Location is good Doesn't qualify as a 4 star hotel. I booked two luxury rooms and recieved 1 basic room and another room which was low level. The facilities are old and the room was not 100% clean. Before charging more than 100 dollars per night, they should take a close look at how a real luxury hotel looks like..
Wifi was reliable and breakfast/location were OK - about a 5 minute walk to the beach in a pretty decent and well lit neighborhood. For US travelers, this is very reminiscent of the highway motels you may have been to in the early 90s - cable TV on a faded CRT tube TV, weird controls for the lights, noisy wall air conditioning unit that sort-of worked and bathroom that's sketchy in every way possible - with a dripping shower to boot. Staff at checkin wasn't too interested in offering maps, directions, suggestions - felt very awkward having to pry some details out of them and all answers were one or two words. They were quite chatty about offering tours and doing currency exchange. At $250/night this is borderline criminal of an accommodation but they are cashing in on the Olympics.
I liked the service the staff provided. I can't remember the guys name at the front desk. He was really nice and spoke 34 different languages which is a plus. The elevators, to small.
Excellent location in Copacabana. Very helpful staff - front desk, restaurant in particular Watch out for the weekend groups from Uruguay in Friday out Sunday they take over the pool area and adjacent areas on 14th floor - very noisy!
For the value of my money, this was perfect hotel. It was clean, great location ( Copacabana, Metro and restaurants). The staff was polite (Vinnie, Amanda and Rene were remarkable). I found the mattress a bit uncomfortable, but not intolerable.
the location was good the room was dirty and dusty, , TV did not work, AC was broken too! had to change room. second room the toilets broke. The room service was terrible, it took 2 hours for the food to come and the food was aweful. The swimming pool had so much bleach that my shorts have bleach stains!
Location. The bedding was thread bear and dingy. They charge for ice. No iron.
Good breakfast, city tours, good airconditioning Poor internet connectivity...the connection was breaking up
I reviewed this hotel in full on my website, please check it out. Alistair Casey http://alistaircasey.com/blog/hotel-atlantico-copacabana
Great Service! Great restaurant MEE! Cesar with guest relations made us feel so welcome. Would definitly recommend this hotel. I look forwardto staying at other Belmond properties in the future.
Customer Service, Izabel reception Manager is very efficient and helpful.
Beautiful. There is no bar or restaurant in the main building. Needs more.
Location is fantastic, unique experience to stay at a hotel which forms part of the Brazilian history. Luxury but with good taste. To wake up, open the windows and see all of Copacabana is incredible!
This hotel is uber-glam! The building is stunning and the rooms are both large and elegant. The people watching here is primo. In addition, the staff (especially the concierges) are some of the best I have ever worked with. I would highly recommend splurging on this hotel to make your stay in Rio unforgettable.
Awesome location across from the beach. The rooms and facilities are excellent. The staff are very helpful .. The pool area is in shade most of the day. However the water is slightly heated. We ate at Wee which was disappointing. The food and service were just OK. I ordered Pad Thai. Having just returned from Thailand - this was a poor substitute.
Excellent location on Copacabana Beach. Minutes by taxi to Sugar Loaf, Ipenema and plenty of graet shopping along sidewalks and indoor malls.
realy nice staff , thanks ! the famous restaurant "cipriani" seve food warm up again !
Jeg valgte et af væreslerne med fuld 180 graders havudsigt og det gjorde hele oplevelsen ganske fantastisk! Fra 11. etage kan jeg ikke forestille mig et smukkere vue over Copacabana. God valuta for et 3 stjernet hotel. Belligenheden er til 5 stjerner. Spørg ikke hotellets personale om hjælp med taxa. Tag blot en af de gule standard taxier der holder uden for døren og lad dem køre på taxameter.
The location was excellent for holiday atmosphere in close proximity to all the major sights. I particularly enjoyed the free use of the bicycle especially as the safe track was just across the road. Cycling the length of Copacabana beach was a holiday highlight for me! Nobody back at work will believe I did it! I was disapointed there was not coffee-making facilities in the room - especially being in Brazil! It would also have been handy for an iron to be provided in room.
Friendly staff, beautiful views from balconies,rooftop pool, and gym. Good food, reasonable prices, great bar service at pool. The rooms were slightly disappointing, but still reasonably priced. Maid service may have skimped on certain things, but overall staff was very respectful and attentive (even if there were some language barriers).
The hotel was clean modern, amazing staff and just perfect. We would highly recommend this hotel and I would go back if returning to Rio. We overlooked the Copacabana beach from our room, which was beautiful. Our room was stunning and so clean.
Helpful and english speaking front desk. Magnificent location and view on the Copacabana beach. Good breakfast. Rooms were very comfortable, clean and new. Nothing at all.
It is right next to Copacabana Palace. It's on the main street, with access to Brazil's sites Service, they still have a lot of work there. The elevators are slow, and surprisingly stupid (on several occasions it would just pass my level without stopping, and I'm on the 18th floor). On several occasions I found them to lack resources to help with their quality of service.
The location of the hotel is very good and we had a large bedroom with a wonderful view over Copocabana beach
The reception staff were excellent, especially their English, were always ready to offer assistance and provided us with lots of local information and recommendations. The view from our room was magnificent.
The rooftop pool has excellent views of the beach and the breakfast was great! The room was a bit small and the bath very small given the price paid.
Very helpful and friendly staff. Outstanding breakfast buffet with gorgeous view! Very clean rooms. Great location to walk to the beach (hotel provides chairs, towels,etc.). Many nice restaurants in walking distance. Breathtaking bar on 20th floor. We felt always very safe! Can't think of anything!
It is a great location It was extremly expensive for what you offer. Just an average room for a very high price.
Helpful staff, good location. In a city with many hotels of varying standards the Porto Bay Rio is a safe and comfortable choice. It rained!
Great location. Great view of Copocabana from balcony. Good room & breakfast. Lifts slow. Small bathroom.
The water that came out of the shower was either freezing cold, or boiling hot- it would change by itself during a shower without reason, so I burned myself a few times.
The new renovated rooms are valueable for the money.
The hotel has a very good between Copacabana and Ipanema Staff very helpful Think that the hotel is ready for some renewal
Great location. Friendly staff need continuing renovation. Interest service can be spotty. Plumbing problems.
View Overpriced by 30 - 50%
The excellant hospitality and ambience none
Rooms were very nice and clean...breakfast was wonderful!
The hotel is good located and staff is friendly. I was on 11th floor but still little bit noisy.
Great location in Copacabana, very helpful and knowledgeable staff. Rooms are small but have everything you need. The wireless is sometimes too weak in the rooms.
The staff was very friendly, it was clean and 1 block from the beach. I would stay there again.
It's near to Copacabana beach. You can borrow a towel for the beach at the reception desk. I booked a Luxury room, I do not want to know how look like the Standard ones. I was really disappointed by the hotel and the services.
Hotel facilities, care of personnel for the guests, quality of the rooms were all very good. Location of the hotel is convenient. Close to the beach, yet off the busy Av. de Atlantica and close to the metro. no
The Hotel was very nice, and the staff where very friendly
It was a nice hotel, the size of the room was pretty big, the location and the swimming pool on the roof were great. Staff is very nice. There was a terrible smell in the room, the AC in the lobby was really too strong
Very friendly/helpful staff. Great location.
Great location (close to Copacabana Beach, restaurants and shops) only two small lifts in the hotel and one of them was broken down for several days, fruit salad was fresh on Monday but brown and juicy on Friday, staff was unfriendly, the restaurant was full every morning and staff was too busy to clean the table with something else than their own hands, noise coming from the street (even if the bedroom was located at floor 10!), paid 5R$/day to have a safe in the bedroom, swimming pool is a baby bath
Location, breakfast and good view from roof. Hotel very expensive for poor quality rooms and customer service.
The hotel has charged my credit card in advance, 2 weeks before I arrive to the hotel, they shouldnn't do that as the website said it should pay upon arrival, it's terrible!
Good breakfast, located in a correct area. Fair quality/price ratio. Good for young couple or short stay Noisy, a bit old, minimum confort. Should be considered as a 2star hotel (based on french standard). Note: Don't ask the hotel to call the taxi it will cost you at least 60 brl which is expansive compare to regular price.
I really enjoyed Hotel Bandeirantes, I found the staff very friendly and helpful, the room clean and large, and the breakfast was really good too. My final price ended up being even cheaper than I had booked originally so all around I was satisfied. Short walk to beach, lots of shops and restaurants just a block away.
very convenient, very helpful staff, especially at the front desk
It was in a very good location with a great view,also it was new and very clean! The reseption charge me 30 Reals extra for phon calls and things from mini bar that i dont use at all,but the most important was that they inform me 2 days before my arrive there that they dont accept my credit card(i did my reservation 1 month before).....unbelievable
Breakfast, staff, and pool area Non-complimentary wifi
Very good location on Copacabana> Friendly personnel and comfortable rooms, all very new. Copious breakfast. Very nice view from topterrace The posted prices of the hotel are high, and no discount the days we were there but this was partly due to a topweek (InternationalConference). Try to choose discountperiods or dates. The pool is very small but everything very clean.
I found the hotel in general good.The reception staff excellent. The porters very unhelpful. On arrival we battled with our bags to get them up the stairs of the hotel.Only once inside was there any effort to assist us.The staff at breakfast seemed to be there under duress. Most unhelpful.
Location was great and hotel is not too large and impersonal and is modern light and airy - good plumbing.
All the staff are incredibly friendly and helpful, and really try to make your stay as enjoyable as possible. The food is good, and the location is excellent. The rooms are spotless and very comfortable. Many thanks to the staff we dealt with: Aldo, Dark and Debora - they really made a difference to the enjoyment of our holiday.
Staff, the attention at the restaurant. The room was clean and new. Small pool, lack of parking for guests. Not enough towels in the pool area. The behaviour of the guests on the pool area should be watched, it is a family area and I had to leave the area due to improper behaviour of a couple in the pool.
I am a seasoned and well traveled across the globe, the staff are extremely proffessional yet it can become a bit aloof. However my stay was pleasant, the barman at the pool was very attentative & gave the best service it was pleasure tipping him most generously..I will definately stay there again..room size modest/moden but comfortable. Strange that guests are not allowed in your room, surprisingly it is the 1st hotel that I experienced this.
In my travels with family and friends in Brazil, this hotel was by far the cleanest with the best facilities and views of the ocean. The staff were very friendly and helpful and the breakfasts were excellent. The location was perfect for sightseeing and walking and the hotel catered well for the children in our group.
Really great location, directly across from the beach. The rooms although very clean were very small. The staff however were all extremely Accomodating. They provided us with a late checkout (4pm) free of charge.
Hotel location, right on the beach, and exactly in between different areas such as Leblon, ipanema or Santa Teresa, Centro etc...Makes it very convenient to go anywhere in about 15-30 mn taxi ride for about 15-20 R$ Nice modern room with good bed Small bathroom but good shower Restaurant:- breakfast buffet is good; however at dinner we were served micowaved food and service was extremely slow.
the terrace they try to overcharge my credit card.the stuff unkindly
Location is good, room is a good size, breakfast is not too bad and if you need room service it is not overpriced. However I would look for another hotel next time in Rio just because of "cost-benefit" issues (see below comments I did not like) Air Con is really noisy (when I say "really" I mean it is extremelly noisy) and it is not a central air con, it's a cheap and old device on the wall - not of 4 stars hotel standard - as well as the bathroom deco is not of a 4 stars hotel. Pool is a joke as well.
Nothing Airco extremely loud when switch on, not powerfull enough. No airco in corridors.
It is a great 3 star option, which is priced well in this market. The hotel market in Rio is absolutely crazy when it comes to pricing. There is a huge deficit of hotels, so the prices are much higher in general for what you get...yet the Princess Copacabana is worth the price. Kitchenettes, good air conditioning, spacious rooms, nice breakfast in a good area of Copacabana. Movie theater, KFC, nice bars/restaurants and great grocery store one block away. ATM's and drugstore around the corner. DON'T count on the pool as a source for sun-bathing. I DO recommend the hotel for business travelers and couples, but not for families with small children necessarily. Some of the staff are not the greatest, but overall I recommend it. Keep your expectations to an international level (not European/US level).
I liked the proximity to shopping, the beach, and theaters. I also liked the proximity to Copacabana and Ipanema Beaches.