The staff was very kind, good breakfast buffet, good location - close to underground station; the room was extremely large and had nice view. Although we received an upgrade for the room we paid, the bed and furniture was in old and poor condition, the windows did not offer proper sound proofing.
Terrific access to Metro; terrific restaurant around the corner: the meal was charged based on the weight of the food chosen (sorry, can't remember name). We got a single bowl of soup from the buffet, and although it did not cost as much as the buffet, we were charged 50% of the price of the buffet. We were definitely overcharged for this.
The rooms are clean and comfortable. View from the bay side is very nice. The breakfast buffet was very good. Location was great for me, but the streets around the hotel are not for every one. A little dodgy at night. If you want to feel the real city, this is a good location. The staff are not nice, and sometimes even missleading. We were told that the train to Corcovado was open, when it was actually closed.
Excellent location, helpful staff Hotel was under renovation during visit; moderately high street noise
staff were helpful and location ideal for my trip The room had insects crwaling over the worktops and the aircon was very noisy and not very effective and the controls were loose. My colleague however, had a room on the 11th floor, which I visited which was good
Location No Wireless internet in rooms. Took about 20 mins to check in
breakfast the room
Internet availble, nice view over the Pao de Azucar
The location adn view. Not a tourist place
Booking on Kayak we got a price well under the rates listed at the front desk. Two twin beds, very clean room, good breakfast, easy walk to the beach, and friendly staff that let us keep our bags at the front desk for the day after checking out. Great for a couple friends wanting to explore Flamengo.
Central location and staff were very helpfull
The staff were helpful, and the breakfast good. Location safe and relatively little road noise. Access to gym opposite an advantage. Air conditioning units need exterior covers since the noise of rain is loud in rooms.
the courtesy of the staff it seems a bit old
We like the rooms, the service its really good, and the breakfast, but can be better if they rotate more the menu, its always the same. But in general the hotel its ok, good. The noise of the others bathrooms. You can hear the noise clearly of the other rooms.
Very nice and helpful staff, cheap internet access and free use of the gym outside of the hotel. Rooms well cleaned, nothing fancy but good. Beware with the noise of rooms on the first floor. Nice neighborhood.
Room was nice and breakfast was good. Staff were really friendly and helpful though their English was not always so good. We were busy in Rio but could have spend more time in the hotel.
The location was good, close to restaurants, supermarkets, shops, subway and green areas (Flamengo park). The breakfast was also good, with many different good options. We booked a room with a jacuzzi but when we tried to use it there was water all over the bathroom. There was an intense smell of smoke in the room. I asked the staff to take care of it but it didn't work and the smell remained during our whole stay.
Well situated, parking, very nice room and hotel, nice breakfast. Area young and a bit lively, but with some sex-shops as well. Area a bit lively and young but with some sex-shops at the same time. May not completely suit for a family, even if the hotel itself would perfectly do.
The staff were very helpful, efficient and friendly. Some of the fruit juice for breakfast was not very good.
Nice location, Rio is a great city. Close to two subway stations. Spacious room. Good breakfest. Room was a bit dirty, but not to much.
Nice, big, clean room with a good shower. Free use of internet, breakfast included, nice front staff and good location.
location, staff, rooms, breakfast
Staff was very attentive even though there was very bad language barrier between us. The free breakfast was great! The hotel food was good. Make sure you take a book or pocket translator for Portuguesse, you're going to need it. Oh yea, you will definitively have to adjust to the bed.
The location and they really try to comfort you and to help you, although the average English spoken bij the staff is not very well
helpful staff non functioning air conditioning
Next to Rio City Center and Praia do Flamengo, its central location make it next to the best attractions in Rio. It is also next to Catete metro station. Nothing is really bad, nothing is great.For the price i've stayed in better places.
Location, breakfast, one extremely friendly young receptionist with poney tail. We booked for 12 nights and specifically asked for a quiet room with outside view, requirement which could only be met after 8 nights stay. Hotel has some front- and backside rooms which are the best, the others are located around a central patio. Each "inside" room has a single glass window with "view" on patio, which makes it extremely noisy (even with ear plugs), especially when the elevator is out of order. Hotel is popular with package tours which adds to the noisyness. Badly organised reception, they once even lost our room key (no doubles) to find it after half an hour among some receipts. For lower price but same quality, though 1-2 streets further away from waterfront, you can find cheaper and quieter hotels.
Good central location, clean and modern hotel, good bed and showers. Breakfast was described as continental in Booking.com, but was really a full breakfast. Room was small and had no space for luggage - we put one suitcase on the fridge and one in the closet. A lot of street noise.
The room price was good, the bill boys were good too, and the free breakfast was good. Charging me 2 Brazilian reales for the key to the safe, ie. using the safe.
Good place to stay during working stay. Clean, quiet and good level of comfort. Regular breakfast. Nothing to say. The Hotel is good compared with others, in the same range of price - it had been renewed
Big room. Big bed. LCD TV. Calm place. Bathroom a little dirty (some hair on floor)
Central and very quiet location (although a bit isolated and dark at night) , good bathroom , reasonable breakfast , attentive staff Bed cover and air conditioner were dusty but were changed/ cleaned when asked , bed was on the hard side and could be softer , other guests should not smoke in the corridor
Ubication, price The hotel has faliures in the manteinance of common areas
Location is good, but not near the beaches. The price is ok too. The rooms are cleans and the employees are very friendly. Breakfast is good, but we didn`t like the soup at the dinner. We tried only once to have dinner at the hotel.
The staff was very friendy and helpful. The booking.com web site said there was wired internet in the rooms but there was no wired internet in the rooms.
AC worked well, showers good, bed large and comfortable and staff were pleasant and helpful the price
Renorveted hence clean. Communication in English was a big problem
The hotel was well located, useful for getting to the Sambadrome but also good for getting to other places as there is Gloria metro station very close by. The staff were extremely helpful, and they really went out of their way to help me. I stayed here during Carnival and I participated in Rio Carnival parade, and when I left they kept my Carnival costume for me (which was large) for several days while I went travelling around in another state (Minais Gerais), even though I didn´t have a further reservation with them. They kept it and let me collect it several days later as it was too cumbersome to travel with. So a big thank you to the gentleman named ´Gentil´ on Reception - it was very much appreciated! Top marks :o) I suppose the immediate vicinity was a bit dark not so safe very late at night. But I used to get the Metro all the time (which is really cheap) and then hopped in a taxi for the last little bit of the journey, from Gloria Metro station to the hotel - it cost next to nothing to do this, about 2 Euro. I was a lone female traveller and this certainly didn´t stop me getting about or enjoying my stay there.
Clean rooms and good service from the maids and security. Breakfast was good and the waiters tending to your breakfast were extremely nice and helpful. front desk was extremely rude, watch your every move and keep tabs on you as a guest (I felt like an intruder as opposed to a guest at times, too much money for what you get, and question every guest you bring in to see whether they are staying with you the night so they can try to charge you more money for an extra person. Overall not a great place to stay.
Location is very convenient, breakfast was good The internet service was terrible, the staff was nice but pouty and not very helpful, the AC kept blowing a fuse, the room had ants in it and we were inundated by mosquitoes, the bed was uncomfortable