Because of the problem as below, they gave us a glorious suite on the 15th floor overlooking the sea for the 3 days and made the bathroom work for me (in a wheelchair) as best they could. Very upset the hotel did not recognise our disabled oceanfront room as booked and confirmed through you. A disabled room became available on the 2nd day but we refused it as it looked on to a brick wall.
I did not like it!! The hotel is completely overpriced! Reduce the price so it's consistent with the facilities and service you offer! The hotel, the breakfast, the minibar, the laudry is completely overpriced. You tried to cheat my on the breakfast by charging 20 BRL extra on an already expensive breakfast. When I asked why the guy said it was because of the cheese. So I asked him to remove it and come back with the cheese that was included in the price. And guess what - he came back with exactly the same cheese and a bill that was reduced from 85 BRL to 65 BRL! The water in the roomcost 19 BRL! My company pays the bills for me but I still care about the cost. The only luxurious thing about Caesar Park is the prices. Bad bed, stained carpets and noisy ariconditioning is not luxury.
Concierge Rooms and front desk staff.
Nothing..... Bad service, extremely expensiv,
I would like to stress the staff, specially Miss Larissa at the Reception (very attentive and competent) and Miss Mari (Supervisor) both of them are very capable professionals. Hotel is absolutely the best pick by Ipanema-Leblon beaches-seaside in Rio de Janeiro. Safety (My vault was violated).
The location was fantastic, just in front of the beach and had people taking care of you on the beach as well. The price was a little bit high I would say but in accordance with Rio's standards.
This hotel was very accommodating and made it easy to plan day trips, activities etc. free breakfast in the morning was very good. Very friendly staff. Excellent location
A fantastic hotel. Service was impeccable, the rooms were clean, well designed and stunning views. A great location for Rio with a fun rooftop pool scene. It is expensive.
Rooftop pool and bar were spectacular! Above and beyond service-- you feel like you have your own personal assistant The courtyard rooms are a bit small given how expensive the hotel is.
Excellent location, staff were extremely helpful, beach across the street, great shopping close by. Very good breakfast included. Impanema is a very beautiful part of Rio.
my window looking at the Ipanema beach bad internet connection. impossible to work from the Hotel.
Hotel staff were generally extremely helpful and friendly. Breakfasts were excellent. Very convenient location. Wonderful beach access. There was one staff person at reception in the evening who was rather unfriendly bordering on rude. But he was the exception.
The location in Ipanema is great It's a very spartan, cramped hotel.
View, good breakfast, nice staff
Location, clean and big rooms, good breakfast, very friendly and helpful staff Breakfast room a bit small, pool also minute,no real lounge area
Very good hotel and staff.Very,very, expensive,at least during the week that I stayed in Rio
It was clean , right off the beach , food was good , staff was nice , over all I would stay again A lot of staff didn't speak English, but they made it their duty to get what you need , expensive meals , and rooms
I liked the proximity to the beach AND the central part of Ipanema. The breakfast buffet was very good. I also liked the size of the hotel and the room we stayed in. Hotel staff were kind, patient and helpful the coffee
location breakfast room too small, its almost impossible to have breakfast.
Location, room, view Noisy outside on front side, small pool
The location is excellent and is very close to beach and to many restaurants and cafes. The breakfast is quite good and is offered for an extended period of time for those who like to sleep in. The staff were quite friendly and helpful. The price is quite high for the quality of the hotel. The room was very plain but clean. If you are in the front, it is quite noisy. The price charged for internet service is quite high and by the minute.
Excellent service from start to end. A wide selection of breakfast choice and helpful staff
Value for monay and a locaion an old furniture
The breakfast is great There is no fire escape
A clean and nice small hotel in a very strategic place, just a small walk from Ipanema Beach. Internet connection too expensive
Great location. Only 2 blocks away from Ipanema beach. Breakfast is good. Staff is friendly. Fabio is great! Facility is little outdated. Internet is not free. They charge R$15 for a day (only till midnight).
Helpful staff. Great breakfast. Location. Expensive for quality of hotel but you are paying for the location.
Loved the attention from the staff, who were helpful in accommodating an early arrival and late departure. The location of the hotel was perfect; two blocks from the beach and within walking distance to restaurants, shops, and the metro. Room was clean and comfortable. Bathroom was tiny, but not bad for a short stay. The breakfast was disappointing when compared to other hotels I've stayed in Brasil, but not terrible. Check in process was a bit haphazard.
Perfect location. The rooms are very worn and need to be refurbished
The location is very good. Breakfast good. Room quiet (I had a room facing a backyard).
The location and the price was very nice and the breakfast was excelent and it was great to find people from everywhere around the world.
Hotel staff was helpful & courteous The hotel is listed and priced as 4-star but it felt more like 1 or 2-star with very old and weird color fixtures, stained carpet, very simple furniture, old CRT TV with vertical hold problem, phone with non-working one-touch buttons, alarm clock w/o battery & lying unplugged, no coffee/tea arrangement, a narrow stand-in shower (no tub), cheap shampoo/soap, etc.
Break-fast at the 23rd Floor! Some of the floors (like mine) are out-dated! And with little or no light at all.
Best part of Ipanema neighborhood, close to the beach. overpriced for the room, bad air with a wind directly to te bed and weak. telephone suit wasn´t working.
Good helpfull staff, pretty good location Crappy room, more like a 2 and half star at best
Location very old fashioned rooms they felt like a time warp back to the 70's
Very professional hotel, well equiped with good roof top dinning area and good views over Rio de Janerio. Hotel rooms felt old and could do with refurbishment in order to reach the the correct level for this type of hotel. Even on the 22nd floor there is a problem with noise from the road below.
The hotel has great location. Close to the beach, restaurants and shopping areas. The rooftop seaside bar is also very nice. The room, though spacious, could use some refurbishing, specially the bathroom.
the location was ideal, plenty of bars & restaurants nearby
The location is right next to the beach. Breakfast is free and quite tasty. Maid service is efficient. The disrespectful and threatening concierges, the room smell, the hotel being under noisy construction at 8am every day, the lack of flexibility vis-a-vis means of payment, price is generally way too high for the service that was provided. Overall horrific experience.
Excelent location in the heart of Ipanema. A 2 star hotel for the price of a 4 star hotel. Mattress and carpets are old, windows do not open, air conditioned is noisy and does not work properly. Services and management are not efficient. It took 3 hours and to bring an extra soap to our room and 5 visits to fix the air conditioned. Hotel needs major reform and meaningful improvements in service.
Hotel's location is excellent, the room is comfortable, the staff is kind. Internet is payed, the restaurant gets packed with people at breakfast's time and there's not enough place for everyone.
Location of the hotel is perfect. You have to be careful, the first night the gave me a very bad room, I complaint and they gave me a better one. Also the wanted to charge me extra taxes that are not included in the booking.
Location the best I know in Rio Restaurant ambience and views perfect service dinner and breakfast excellent will always choose this hotel in Rio in the future.
sea front rooms are the best possible spot in Rio de Janeiro poor decoration
Location. One of the less expensive hotels in Ipanema/Leblon Area. A room without sea view is awful....this is a no frills hotel, don't expect much than location
The whole package was good. Breakfast a little limited.Value for money is difficult with the current rate of exchange for GBP. Most staff spoke good English and very helpful. Be aware that even in good areas of Rio there are always muggers about!
Stayed in a suite that gave that extra space that makes everything so much more comfortable when staying 6 days in the same room. Breakfast a bit limited for a hotel in this class. Very serviceminded staff.
The staff was very helpful and accommodating. I had a 10:00 p.m. flight. They stored my bags, offered the use of the shower at the gym, and pre-arranged a taxi. The gym. There was very little equipment and the gym was not climate controlled. Being in the open air made it very unappealing to workout.
Lovely and helpfull people, really nice. Small hotel but well organized and breakfast is good Rooms are really nice but dark due to no view and proximity of buildings surrounding.
The location was outstanding and the rooms were comfortable. Staff was friendly and most spoke English. there was some street noise at night from 2 taverns. These stayed open very late. Perhaps if we had a higher floor or a room on the other side, it would have been better. However, we were still able to sleep through it so it wasn't too bad. If you're a light sleeper, ask for a high floor on the east side perhaps.
Staff was great. They all speak English very well. Real close to the beach. The machines at the gym need to be updated.
The hotel location is very convenient as it is mid way from Ipanema and Copacabana beaches (5 min walk) and not far from Leblon where you will find many restaurants. The appartments are quite big and the hotel staff is caring. The facilities are quite poor (lobby, swimming pool...) and the noise level from the street is quite high (except for rooms ending with 7). The hotel is too expensive based on the given service level.
The people who works in the reception. they made me feel confortable no, I liked everthing
Very good location
It was agreed that payment was to be made on checkout, and that the credit card was only as a guarantee, but payment was debited on my card anyways, which made me pay one week before my trip.
Good location, helpful staff, good-sized room. It doesn't have a restaurant but breakfast at sister hotel's 23rd floor restaurant is good and it's only half a minute away. Noisy at night but so is the Othon.
The lavatory had not been cleaned and was full of excrement
The location was great. I liked being so close to the beach that I could easily go for a jog in the morning hours. Lots of good walking and eating nearby. I wish the internet access was easier and that there was a US news channel on the television.
Very functional hotel at great location.
It was close to the beach, the staff was friendly and the hotel felt safe. I'm not sure we could do much better in Rio for the price. The plumbing was not great. Hardly any cold water came out of the shower so you either got an extremely hot shower or you had to adjust the water to a trickle. The toilet didn't flush very strongly either. And sometimes our bathroom door would not close.
Helpful staff, friendly and spoke good English. The noisy air-conditioning and the very thin towels. Room designated as luxurious but far from it.
It was possible to stay until 2 p.m. the last day. The hotel provided free beach towel on request. Very close to Ipanema beach, around 50 meters. Big bed, Good breakfast for hotel standard. Our room only had a view to the backyard, but we used the room only for sleeping purposes anyway.