Saint Helier Hoteller

Good central location in st.Hellier Modernisation has not yet been completed

good parking, friendly staff,

Good central position, even with alterations taking place the hotel did very well to not let this effect our experience and enjoyment. i felt the staff serving on the were not aware of who was being attended to, a lot of people were trrying to get their attention , myself having to wait over 10minutes to place food orders and drinks.

Friendlyness and very helpful staff, nothing was too much trouble to make our stay comfortable Had to ask for the items mentioned in welcome pack as were not ready in accomadtion, eg , hair dryer, phone . Also towels were very worn out eg large holes in one or two and frayed

The bar area and breakfast were very good with the staff very helpful and the bonus of friday jazz night. The noise from the saturday night party [wedding] in our room [28] was very annoying.

The breakfast was very good. The Hotel room was very very tired and old.

The convenience of being near to St Helier and also a good setting off point to other parts of the island.

A building of character well maintained Not the comfiest bed

very friendly staff, they made me feel very welcome. I had a single room and i have never had such a small room for the money. i plan to look at alternative hotels for my next visit.

The spa Restaurants rather expensive

Friendly, helpful staff and good, comfortable facilities. I would have liked an easy chair / setee in my room.

food was very good need much better coffee in the rooms, forget fair trade try quality

the staff are all very friendly not baby friendly

very comfortable bed and good breakfast close to opera house for concert.

I thought the reception staff were helpful and the hotel has just recently been decorated and is now very modern. The cocktail bar prices were the same as the local pubs and i was expecting it to be more. We did not get a chance to visit the pool but from what we saw it is a shame we didn't make the time. The location was excellent and near all the shops, beaches and pubs. I could not fault the housekeeping they were great. Apart from the breakfast it should be a 3 star not a 2 star. The breakfast was terrible. We were given one sausage, one slice of bacon, fried egg, some mushrooms and a tomatoe. Not enough for me but maybe for a 5 year old. The service was slow for it not being busy as it had just opened its doors at 8 am, we were finaly seen to after 15 minutes. It will not stop me from advising friends and family to visit the Mayfair.

The accommodation was clean and very comfortable staff were friendly staff in dining room were very efficient

The food.

It was well equipped, nicely decorated and the free internet access was a nice bonus.

Friendly Staff Nothing

An excellent hotel with friendly and courteous staff. Some issues with the room allocated to us but overall pleased. Some rooms seem like they could do with greater soundproofing. Level of traffic noise disconcerting and through most of the night.