Saint Helier Hoteller

All staff were very helpful during our stay and very accommodating. The food was very good. Room very comfortable with very good facilities. Not having a sea view!

good parking, friendly staff,

The convenience of being near to St Helier and also a good setting off point to other parts of the island.

very easy & central for exploring island. room we had was very cold in the evening,heating in room failed.

The breakfast was very good. The Hotel room was very very tired and old.

Staff were helpful, but communication could be difficult as English was not their first language.

The spa Restaurants rather expensive

very friendly staff, they made me feel very welcome. I had a single room and i have never had such a small room for the money. i plan to look at alternative hotels for my next visit.

Friendly, helpful staff and good, comfortable facilities. I would have liked an easy chair / setee in my room.

A building of character well maintained Not the comfiest bed

Friendlyness and very helpful staff, nothing was too much trouble to make our stay comfortable Had to ask for the items mentioned in welcome pack as were not ready in accomadtion, eg , hair dryer, phone . Also towels were very worn out eg large holes in one or two and frayed

Large comfortable bed, clean bedroom and public areas, fried breakfast was well cooked and presented. Staff not proffessionally dressed some building leaks were clearly evident when rained. Cold buffete choice limited, Bathroom and some internal ares dated.

the staff are all very friendly not baby friendly

very comfortable bed and good breakfast close to opera house for concert.

The staff were very friendly and helpful. Overall the hotel was very quiet.

I thought the reception staff were helpful and the hotel has just recently been decorated and is now very modern. The cocktail bar prices were the same as the local pubs and i was expecting it to be more. We did not get a chance to visit the pool but from what we saw it is a shame we didn't make the time. The location was excellent and near all the shops, beaches and pubs. I could not fault the housekeeping they were great. Apart from the breakfast it should be a 3 star not a 2 star. The breakfast was terrible. We were given one sausage, one slice of bacon, fried egg, some mushrooms and a tomatoe. Not enough for me but maybe for a 5 year old. The service was slow for it not being busy as it had just opened its doors at 8 am, we were finaly seen to after 15 minutes. It will not stop me from advising friends and family to visit the Mayfair.

The accommodation was clean and very comfortable staff were friendly staff in dining room were very efficient

Food excellent Beds - springs on bed were so warn I could feel every spring, and was only a 4ft 6 in bed (partner over 6 ft., so the bed too small). Had to sleep on the floor the first night because of the bed springs. When complained they moved us to another room. Rooms very dated, and tired, and overheated without air conditioning were stifling.

Location. Lack of air conditioning, poor sound proofing, hotel has seen it's best years, breakfast was modest at best, parking places were small and almost always occupied.

Friendly Staff Nothing

Clean room, Wifi good, food good, breakfast OK Staff were very efficient especially in the resturant, clearing plates away around 1 second after the last mouthfull, Felt rushed, but the food was very good

It was well equipped, nicely decorated and the free internet access was a nice bonus.

Good restaurant and bar with varied menu and good portions. Fresh, modern decor. Good location. Room temperature could not be adjusted. Car park small and on other side of busy road.