Saint Helier hoteller

Fordele: The staff were helpful and the food was great

Ulemper: The lighting in the room wasn't the best and the bed was a small double, not as described

Fordele: Lovely room booked in for a new year party . Friendly staff . Very clean . Walk to town centre .

Ulemper: Shower pressure

Fordele: Lovely room, nice bar,brilliant breakfast, lovely friendly staff

Ulemper: All good

Fordele: The property is well maintained , the location is central to the shops and within walking distance. The staff were friendly and very helpful. The room I had was very spacious and a relaxing seating area to sit and watch tv. Rooms were cleaned daily if you wanted them too. Unfortunately I came down with a virus whilst I was here so didn’t do what I had intended to do whilst staying here. Would definitely stay at this hotel again.

Fordele: Everyone at the hotel were so helpful and friendly, breakfast great.

Fordele: Full English breakfast buffet. Continental breakfast served as well.

Ulemper: Nothing

Fordele: the hotel is situated at just a 10 mns walk from downtown,and 5 mns away from waitrose supermarket

Fordele: This is the best hotel we have stayed in for along time, very clean, rooms have every thing you want, management & staff very helpfull, will be comeing back in june for alonger break. Thank you all for a very enjoyable stay.

Ulemper:

Fordele: Pleasant place, comfortable beds

Ulemper: The walls were a bit thin, as I could hear the couple in the room next door...

Fordele: The hotel was clean and welcoming, and after a busy day very comfoting. A very good base.

Ulemper: The only thing that could have been improved for me, As i dont walk to well it would have been wonderful if there had been a bus service. Not every one would agree, but one nearby would have helped me.

Fordele: Helpful Staff.

Ulemper: No airconditioning in the room and our bathroom was no more that a small oblong with toilet at one end and shower at the other. The sink was in the main bedroom/

Fordele: Friendly staff

Ulemper: Evening meals not a very high standard

Fordele: hotel staff frienndly very helpful, room had mildew above the bed and in the bathroom, had a main meal on the sunday very poor, expensive

Fordele: Friendliness of staff. Quick breakfast service

Ulemper: Hairdryer kept cutting out.

Fordele: Friendliness and help given by all members of staff. Food quality was very good and portions very good. Very relaxing hotel.

Ulemper:

Fordele: The rooms were clean and comfortable. Staff at the reception were very helpful.

Ulemper: The shower in the bathroom was appalling and staff at the breakfast could not speak English so some orders were wrong, otherwise very nice.

Fordele: Very friendly hotel, rooms cleaned daily, we had a premier room which was worth the little extra.

Ulemper: None

Fordele: Værelset var stort og dejligt. hele hotellet var rent og hyggeligt, og nem at komme op og ned i.

Ulemper: Deres internet var ikke til noget, der var lovet internet på værelset hvilket der ikke var, man skulle side i res. hvis man ville på nettet.

Fordele: Great location with parking visited with children and was comfortable

Ulemper: Breakfast very average

Fordele: The spa was beautiful, bed was comfortable, staff were wonderful!

Ulemper: The food we ordered for room service was a bit disappointing - would have expected better quality given the fact the hotel is 4* - however do know we should expect amazing quality given it is room service! Also construction everywhere.

Fordele: Breakfast was lovely, plenty of choice and good menu. Staff were very friendly. Spa was great and could use after checking out. Hotel allowed an early check in due to flight times and room being ready. Much appreciated

Ulemper: Bar is very quiet, no atmosphere but staff were still good but we only had 1 drink and went into town.

Fordele: Dining room and foodn

Ulemper: Shower over bath is archaic Need to realise that as one gets older not easy to deal with old fashioned taps which are low down under a working shower Please consider this

Fordele: Clean. Great spa facilities. Good location:

Ulemper: The bed was quite uncomfortable.

Fordele: The bed was massive and comfortable.

Ulemper: I would only advise people that it is a steep slope up to the hotel entrance.

Fordele: Personalet var meget søde og hjælpsomme. Der var en meget dejlig spa på hotellet. Morgenmaden var super fin. Stort værelse med siddeplads og en god seng.

Ulemper: De to restauranter var meget kedelige i forhold til resten af hotellet.

Fordele: Der var bestilt et dobbeltværelse men fik et lille værelse med 1,5 mandsseng og ingen aircon. Efter klage og efter 2 dage fik vi et twinroom med aircon.

Ulemper: Første anviste værelse. Morgenmad var fin men ellers var maden ikke noget særligt.

Fordele: The location was fine - an easy walk into the centre of St Helier. The breakfast was fine - however the cooked food was not as hot as it could have been. Dinner in the restaurant was good. The hotel was very comfortable and perfect for a pre-Christmas break.

Ulemper: The restaurant staff were not as professional as they could have been which was a pity because the food was good. Unfortunately some of the diners were "friends" of the staff and this took their attention from the other diners.

Fordele: Breakfast was amazing, we arrived very early and a room was ready for us, printed out our boarding passes for return flight on checkout, enjoyed a nice bar meal one night

Ulemper: Room had no view 31, was also quite small and above bar so noisy with all the Christmas parties

Fordele: For meget Britisk Breakfast, der burde være lidt mere europæisk Specielt brød og ost

Fordele: Leaving

Ulemper: Bad staff service, complained to manager during stay and have written since and contacted on otger site. The private owners refuse to reply.

Fordele: Lovely location, hosts even upgraded our room. Shower was really warm, no complaints.

Ulemper: Could do with some more seats in the living room, couch is only for 2 people but sleeps 4.

Fordele: Superb breakfast choice, comfortable beds, helpful staff

Ulemper: There wasn’t anything

Fordele: Only stayed a couple of nights between Christmas and New Year but the staff were absolutely superb. I plan to go back in the Summer. Even the ‘small double’ booked was actually a really good size.

Ulemper: A little road noise, especially being next to the Fire & Ambulance Stations, but not really a problem at night.

Fordele: All staff were very friendly. Lovely atmosphere throughout. Great breakfast each morning. Enjoyed drinks at bar in the evening chatting to locals.

Ulemper: The manager has a bad attitude and should learn how to be more courteous to guests.

Fordele: I appreciated the parking, and the bottles of filter water. Also the bed was very comfortable!

Fordele: Everything, the staff were so friendly, professional and helpful. Lovely Christmas decorations New Year’s Eve in the bar was lovely, great music, not too crowded and the bar staff made the night. Bar food on New Year’s Day was lovely, didn’t have to leave the hotel, everything we needed was there. Would recommend and we will come back again thank you xx

Ulemper: Nothing to dislike

Fordele: The food

Ulemper: No bath

Fordele: My room was up graded and was extremely comfortable

Ulemper: Nothing it was all good

Fordele: The room was exceptional.

Ulemper: Nothing.

Fordele: The breakfast was terrific in quality and quantity. Also the restaurant served great meals at a reasonable price in the evenings. The staff in the restaurant was superb.

Ulemper: Due to an unusual floor plan, most guests will have to use stairs to get between their rooms and the elevator on each floor. This did not bother us, but it may be a challenge for those with mobility issues.

Fordele: Supper and breakfast excellent. Dining room had friendly atmosphere

Ulemper: A bit difficult to find private car park

Fordele: Location was great, hotel was quiet and staff very friendly

Ulemper: Building work was underway

Fordele: Great location and very friendly staff. Rooms were spacious and comfortable. Bar and restaurant had a great atmosphere and good food.

Ulemper: The spa swimming pool could have been a bit warmer

Fordele: Breakfast was great. Table service excellent. All staff were very friendly and efficient especially our waiter, Carlos and maid. Good menu for evening meals also with plenty of choices and very reasonably priced. The food was very tasty. Great chef. Location was great in lovely country with Jersey cows nearby- nice and quiet -away from traffic and fumes. Pool was a nice big size and not cold. Hot tub was brill. Gardens were lovely-nice big grounds to walk round. Good to have entertainment-we especially liked the magician but all good. Nice seeing the aviary and the 2 lovely big friendly dogs. Good trying local ales in bar. Complimentary bus shuttle very useful.

Ulemper: All good. No complaints. We were sorry having to leave!!!!! Hope to return.

Fordele: Breakfast was good though some staff had terrible attitude when asked for something

Ulemper: Staff didn't appear to know what they are doing during check out took long time to do a simple task

Fordele: Thank you for lovely stay! Your staff are amazing felt so welcome and relaxed thank you to the all the staff all fabulous! Pool and jacuzzi was the best! My friends got proposed at your hotel xxxx

Fordele: Good choice of food friendly helpful staff

Ulemper: The lack of a lift given the older age range

Fordele: Rooms clean and oool area was nice

Ulemper: The fact staff sat around in bar taking up seats and access to bar being noisy gambling

Fordele: Three star hotel with four star plus service- lovely stay. Large accommodation with beautiful grounds plus a bar and lounge with dance floor.

Ulemper: Nothing really

Fordele: The courtesy bus was very good. Nice staff.

Ulemper: Shower didn't drain. At night our room smelt awful, poor drainage. Very expensive for what we got in return, compared to the mainland. Not for younger couples.

Fordele: Lovely real fire downstairs in the Bar in Winter. Very nice breakfast - hot is cooked to order and fruit, yoghurt, cereals, toast, pastries, tea/coffee are self-serve. Staff are lovely - really helpful. Location is excellent, near the sea-front, near the shops.

Fordele: I enjoyed the location of the hotel right in town. Also the staff at the hotel were fab really accommodating the breakfast was excellent overall great value for money. The hotel itself was all mod cons it was dated but for the money I wasnt expecting the Ritz and for what I needed it for it suited me all round.

Fordele: Det lå centralt og morgenmaden var god og blev serverer tidligt.

Ulemper: Der var svamp og fugtigt i skabet som gav et dårligt indeklima og gjorde man ikke kunne bruge det.

Fordele: Everything

Ulemper: Loved it

Fordele: So cosy with a lovely bar area and welcoming, friendly staff.

Fordele: Very reasonable clean hotel, with great staff . This is our second visit and would stay here again no problem.

Ulemper: Lighting not adequate in the rooms, Luke warm shower.

Fordele: Excellent old world decor but lovely

Ulemper: Nothing

Fordele: The room was clean and the bed comfortable just a little dated and could do with some repairs

Fordele: Revere is a well established 3 star hotel in St Helier we have stopped here before. The staff are friendly. The decor within the hotel is very quaint and quirky. It has been a family run business since the 1950s with lots of history. The rooms are adequate. Also has a restaurant and a bistro serving local food. Town and beaches are only a 5 to 10 minute walk away. We love this place for its uniqueness

Ulemper: Nothing There is nothing we didn't like.

Fordele: Close to the town centre and the sea front

Ulemper: The breakfast. Wallpaper stains due it would seem to a leak

Fordele: Breakfast was cooked to order. It arrived hot and was still served quickly. The rabbit warren of corridors and passageways was entertaining.

Ulemper: The smoking area was right outside one of the main exit doors.

Fordele: Breakfast is excellent and HUGE! Room comfortable and clean. Staff lovely and very helpful.

Ulemper: Long way with no lift to room. Maid cleaned room just after 9am whilst we were in it on the last day - check out was 10am.

Fordele: Super beliggenhed i gåafstand til by og strand med Elisabeths Carsle. Rigtig fint hotelværelse med balkon. Fin morgenmad og betjening.

Ulemper: Balkonen kunne dog god være mere privat i form af adskillelse. Parkering lidt svært ved hotellet. Sengene var lidt hårde.

Fordele: Beds very hard but comfortable everything good near all locations

Ulemper: It was perfect for us

Fordele: breakfast was 1st class very good choice of continental or traditional English.

Ulemper: All very good for the price

Fordele: Location was good and staff very helpful. Only downfall lift not working

Ulemper: Lift not working and no lounge to sit and have a few drinks

Fordele: Breakfast excellent; staff very pleasant, helpful and efficient; although uphill returning from the center of town, we found it an easy stroll and not far at all; plenty of refreshments facilities in room.

Ulemper: The bathroom fan was noisy and stayed on for ages. We couldn't turn it off at night either. Other fans were equally noisy on our floor.

Fordele: Very clean and modern

Ulemper: Bed wasn't that comfortable

Fordele: Helpfull staff, Hotel and room althrough clean

Ulemper: Price was high comparing to hotel and room location. No fridge available in room

Fordele: Everything,staff all wonderful and polite Food magnificent Very clean throughout Perfect location

Ulemper: Nothing

Fordele: The room was clean and cosy. The breakfast is really good and lovely to be able to eat it overlooking the sea shore. Staff were polite and helpful.

Ulemper: No milk with refreshments in the room. The heating was not turned on when I arrived so the room was cold.

Fordele: Breakfast was good and the hotel was great value for money.

Fordele: Big bed & decent size bathroom & clean

Ulemper: Couldn't order the alchohol drink I like eg asked for a Rose Spritzer staff said it was made with lemonade,as requested,which it wasn't as it was flat & not sweet so was probably made soda water or something else I asked them to make me one with lemonade but it came back the same

Fordele: Stayed here before. The location is lovely, just on the edge of town and handy for a walk on the beach too.

Ulemper: Building or renovation work in the attic above my room 2 days on the trot! I know that it was off season and work has to be done but I was told that there were only about 10 rooms booked in the hotel at the time. Surely I could have been put into another room. I complained after the first day and was told that work had finished but it went on for a second day also. Then there was work outside my window at 8am with builders laughing aloud, joking, hammering and cutting sheet plywood with power saws! It was 8am and I was on holiday!! Why didn't the hotel use foresight and originally put me in a room away from where they were having work done. The hotel is big enough to do this. Also the heater in my room didn't work at all and on close inspection it looks like it hadn't been turned on it a while as the radiator taps didn't work and were just balanced on the valves (the corrosion showed seizure of the valves). I had to leave my bathroom door open all night to let the towel rail heat my room. The management of this hotel need to think a few days ahead and consider their residents when having work done in the hotel. I was on holiday for 8 nights and was woken very early on 5 of those nights! Also if you come in at night and want a drink you are served in the front restaurant and you have to sit at a table which is laid for breakfast. It's not a bar, there are no bar staff and no music etc, you sit there in silence. I just ended up taking a pint up to my room at night.

Fordele: Excellent location, helpful staff, great parking

Ulemper: I was told I would get a bath, but there was just a shower. Strangely I found on arrival that my accommodation did not include breakfast. Who does that? My room was the smallest hotel room I’ve ever had

Fordele: Swimming pool & bedroom

Ulemper: Location & dinner menu

Fordele: Everything the staff was amazing

Ulemper: Nothing

Ulemper: Fællesområder var beskidte, værelserne er rene men meger små, små korte senge og dårligt indrettet. Udendørs pool beskidt, indendørs pool okay. Maden var fin nok, men der serveres præcis det samme hver morgen. Personalet taler engelsk men med udenlandsk accent. Receptionen ved ikke hvordan værelserne ser ud og forstod ikke at bruseren ikke gav vand nok til at vaske hår, selvom vi viste en video.

Fordele: the breakfast was standard breakfast for a hotel, but i had the feeling that the staff would rather the guests were not there.

Ulemper: it was all down to the staff, who were as unhelpful as they could possibly be, bar meals served till 9 our first night at 8 we asked for the menu, they had stopped serving at 6.30 we were told. one day, at 6pm we came back to the hotel and asked if we could book a table in the restaurant "fully booked all night" we were told, without the receptionist even looking up from the desk, not even suggesting a local restaurant, we phoned the great western and they offered up as table straight away, and the food there was very good, as was the service.

Fordele: The swimming pool, sauna and hot tub were a wonderful addition to the hotel which is very well maintained and clean. Very satisfied customer who only drinks hot chocolate as a hot drink and to find they were in the rooms so thank you. Easy access into town. 15 minute walk into the main town and the market and the buses stop outside for the zoo and other local places.

Ulemper: Very very creaky floorboards. Disturbed night sleep with fidgety neighbours above but understand may not be able to resolve that. But that is being picky. Walkways, stairways and rooms rather warm Heating appeared to be on continuously.

Fordele: Lovely staff, very clean and comfortable. Breakfast was lovely. Near enough but not right in the centre so quiet at night.

Ulemper: Nothing we didn't like only thing I could say is that the decor in the room was a bit dated but it was spotless and comfortable so no complaints.

Fordele: The staff very friendly helpfull handy for town also easy parking

Fordele: the breakfast was very nice

Ulemper: the fact you could not smoke in your room

Fordele: We enjoyed the food and the service excelent.The hotel needed an update in the decorating.

Fordele: The ropoms were very comfortable and spotlessly clean. The staff were fantastic all prepared to put themselves out, always smiling and helpful.

Ulemper: The only complaint wewas the beds, a bit lumpy and could feel the springs!

Fordele: Nice friendly staff, unpretentious surroundings,

Ulemper: The fried eggs at breakfast were over cooked!

Fordele: Staff attitude

Ulemper: Too far from town

Fordele: The staff were very friendly and helpful. The breakfast was very good. We only had one evening meal but that was also very good.

Ulemper: Or first room was next to pool on the ground floor. This was very handy however the room was too warm especially at night (we think it was above the laundry room). When we mentioned this we were moved to another room on the first floor without any fuss. We were asked to pack personal items and the hotel staff would took care of moving everything for us. The hotel was a good 15 minutes walk to the town centre.

Fordele: The staff were excellent as was the food. Great value for money.

Ulemper:

Fordele: The leisure facility. The breakfast service. The location.

Ulemper: Bed cover sheet appeared unhygenic. No air con in rooms.

Fordele: Service and cuisine was first class.

Ulemper: N/A

Fordele: The Staff were great always very cheerful , Breakfast was very good and a great choice . The rooms were clean and tidy and made up every day , They would also book taxi's and will print your boarding passes

Fordele: Everything was great from the staff too the food and location

Ulemper: Nothing

Fordele: The lady who ran the hotel was marvellous. Greattach hospitality

Ulemper: Nothing

Fordele: Very clean and comfertable

Ulemper: Nothing

Fordele: We liked the location near to the sea and bus centre, peaceful street, comfortable bed, friendly and helpful staff. Breakfast also good.

Ulemper: We would have liked some fruit at breakfast time.

Fordele: Friendly and efficient reception. We're able to go to room @midday. Comfortable bed and generous breakfast.

Ulemper: TV a little smaller than we are used to but we didn't really go here to watch TV!

Fordele: The room had all the essential amenities. Staff very friendly and the stay felt homely. Although the finishing in the room were slightly aged, it was comfortable, clean and checked all the boxes.

Ulemper: A bit more choices at breakfast time.

Fordele: The location was good with frequent bus services nearby. The room was cheery and bright. The receptionist was very nice and gave helpful information. We liked that there were no dogs allowed nor children.

Ulemper: The bathroom lacked any space to place your toiletries onto. A small shelf would have helped or even a small table or stool in the corner would have been nice. Breakfast was okay with choice of cereals. Cooked breakfast was tasty. Perhaps a little fruit would have been nice as well. I didn't have coffee or toast so not sure about those. The walls and floor were thin. We could hear the person above us getting up and walking around quite a bit through the night and coughing from next door. Very annoying when trying to sleep. People talking loudly when coming in and slamming doors. Perhaps a few signs posted around the inside of the hotel reminding people to soften their voice when inside wouldn't go amiss. I have seen these signs in other hotels and they were much quieter. Also some sound proofing between floors would be good. I think with just a few tweaks this hotel could be quite good.

Fordele: Great location

Ulemper: The bathroom facilities were old and tired, with no sink as this was in the bedroom. The shower unit was small and needs updating. TV positioned on a wall that was not viewable from the beds. The room has a very large window which could not be left open over night as it was too cold.

Fordele: Quite room

Ulemper: Nothing

Fordele: Hotel very clean comfortable good location Will stay here again x

Ulemper: All good

Fordele: Excellent

Ulemper: Clean and comfortable. Reception morning staff disengage, on their phone. Young man in the evening is fantastic.

Ulemper: I locked my self out of my room and asked the bloke at the reception for another key, I was a little bit skeptical about the fact he didn’t ask for I.D.

Fordele: It's quite possibly the nicest three star hotel I've ever stayed in. Whilst the view wasn't much (it's city centre so I wasn't expecting sweeping sea views), it's in a good location, easy to to get to, and has car parking. The check-in process was wonderfully easy and even though I arrived early, they checked me in and because my room wasn't ready (suited me as I had places to visit), they took my luggage and left it in the room when it became ready.

Fordele: All the staff we came into contact with were so friendly helpful and had a smile on their face It’s nice to see happy looking staff Thank you

Ulemper: The only area I would say needs a little improvement would be the breakfast - lovely selection but the temperature of the breakfast was Luke warm, plus we would of preferred to choose our own