Hoteller i San Bernardino

Fordele: Great front desk team, super attentive, really tries to make your stay amazing. Super clean. Tasty Breakfast options, different for both nights of my stay. Quiet rooms, huge spaces, well equipped kitchen. Nice TV's / plenty of channels.

Ulemper: Uber drivers have no clue how to get to and from.

Fordele: Superb quality room. Friendly staff. Excellent breakfasts.

Ulemper: Poor soundproofing. Could hear guests talking in next room at normal level of speaking, plus walking around in room above. When I asked housekeeper for two more towels she said she didn't have any as I looked at her full cart. Strange!

Fordele: Quiet Area

Ulemper: $100 deposit

Fordele: Very large rooms full kitchen living room

Ulemper: Nope

Ulemper: Under construction

Fordele: The rooms were super clean and comfortable. I loved the breakfast and the staff was amazing.

Ulemper: I loved everything about it.

Fordele: Everything was perfect

Fordele: Excellent place to stay

Ulemper: Nothing

Fordele: Rooms were clean and spacious. Very modern, full kitchen.

Ulemper: The washing machines didnt work, they were all out of order. Wasted alot of time going to outside laundry facility.

Fordele: An incredible value for only ten dollars more than I would have paid at Motel 6. And I got a suite with full kitchen and fridge with icemaker, pots and pans in the kitchen, full microwave and stove/oven, separate bedroom, two tv's and a super nice room.

Ulemper: I had prepaid for my room so that was done before I got there. Workers at the front desk made it my problem their card reader wouldn't work properly over a twenty dollar deposit charge on my debit card. I feel they lacked training and courtesy.

Fordele: We loved everything about our stay here. Nice hotel, nice rooms, helpful staff, good hot breakfast.

Ulemper: It would have been nice to have at least one mirror in the living area.

Fordele: the indoor pool was great

Ulemper: Front desk staff wasn't responsive one time when we came down there to ask a question. We waited for 5 minutes and no one was there. They didn't even have one of those 'ring bell for service' either!

Ulemper: The only thing I wish was different was i would've liked breakfast being served earlier, even 6:30. Maybe even the coffee ready earlier. Otherwise, love this hotel.

Fordele: Very nice, clean hotel.

Ulemper: it was a little pricy, but since I was here for an event, a lot of hotels were sold out so it was not a shock.

Fordele: staff was courteous... especially front desk girl Adrienne

Ulemper: Carpets and the feel wasn't the cleanest. But possible renovation going on.

Fordele: Attentive, Beautiful , Friendly

Fordele: Our stay was amazing! The Double Tree was very clean and just great in general.

Ulemper: The shower. Very little water comes out and you have to wait a whole for water to get hot.

Fordele: Temperature control on wall and super comfy bed!

Fordele: It was being renovated, but the changes will be nice.

Ulemper: I don't appreciate Kayak advertising that it is a Hilton when it is not.

Fordele: Hotel is no longer a Hilton and under renovation. A very serious health issue of a family member brought us together & we took 3 rooms for out-of-town family. On the check-out day we advised the "front desk" (actually a table in the gym) that we would keep one room for another day. As it neared check out time, the maid came to say that we had to leave as the room was already booked to someone else (who was sitting on the floor next to the room waiting to get in!) Went to the "desk" to state my disappointment and was treated politely, but in an unconcerned manner with "We overbooked." Is that MY problem. Hilton probably would have made arrangements for a rom somewhere else for us, but The Hotel San Bernardino did not.

Ulemper: Attitude of overbooking and sending guests packing without notice. Tacky, tacky.

Fordele: Right off the highway. The room was clean and the staff were friendly.

Ulemper: This is not a Hilton property as advertised by Kayak, therefore it was difficult to find. The hotel was going through many remodeling projects. The plumbing was bad and the power went out for about an hour during my stay.

Ulemper: Under renovation

Fordele: The staff was friendly and professional! The suite was very nice and very clean. The front desk workers were extremely helpful and the housekeeping staff was pleasant and extremely considerate.

Fordele: Personalet var høflige ... især receptionen pige Adrienne

Ulemper: Tæpper og føler ikke var det reneste. Men muligt renoveringer.

Fordele: Opmærksomme, venlige og smukt sted

Fordele: Ample parking

Ulemper: Room was subpar. Toilet bowl was dirty and crumbs were under sheets

Fordele: Clean, comfortable, appears recently renovated. Decent price through Kayak.

Ulemper: No hot breakfast bar. Instead had microwaveable processed foods. Laundry machine needs cleaned. Smells strongly of mold with black mold visible.

Fordele: Rigelig parkering

Ulemper: Værelset var ikke godt. Toiletkummen var beskidt og krummer var under lagner

Fordele: Nothing very dirty!

Ulemper: The who place was dirty! The inside was dirty. Dirty sheets and all! I was even afraid to sleep because the are was so bad

Ulemper: Fraudulent charges showed up on my credit card shortly after use near this location. Beware.

Fordele: The staff was friendly and helpful. Just far enough off the freeway to be relatively quiet yet easy to get to. The rooms were clean. The WiFi was good. Nearby there are a couple restaurants a step above fast food, and several convenience stores.

Ulemper: The facilities are dated and a bit run down, but clean. For example the room had a tube television and decor from the 20th century. The exterior had been painted and kept clean, but lots of wear was visible. Very few outlets in the room. Pillows appeared and felt like they were 20 years old. Air conditioning worked well to keep the room cool, but was loud.

Fordele: The pillows and bed were uncomfortable. The A/C was loud every time it came on, woke me up. Place needs an overhaul.

Fordele: quiet for sleeping and price,,, nice front desk staff,, well lighted parking

Ulemper: Old and worn room and furniture ,, almost frayed carpet ,,,very stained,,Thankfully I brought flip flop sandals.. 19 inch analog TV, All lamps were wobbly,, a/c heater combo was old and functional but the control dial were so worn the letting was unreadable so trial and error was needed to get it set to heat room .. Next time I'll spend 20-30 more a night and stay at a better place such as Hampton inn ,,, This was the most worn Day's inn I ever seen.. Oh well since it was winter no insects crawl under the visible gap under entry door :)

Fordele: Friendly staff, quick service, easy access to food and shopping, value

Ulemper: The building was a little dated and showed signs of repairs.

Ulemper: Falske anklager dukkede op på mit kreditkort kort tid efter brug i nærheden af dette sted. Pas på.

Fordele: Nothing

Ulemper: The room was disgusting. The bed spreads had holes and was dirty. In fact, it was so dirty that we drove back to Los Angeles for fear of getting bed bugs. The room had a stench when we arrived as well.

Ulemper: They don't provide breakfasts and there are almost no restaurant choices close by except the In-and-Out burger. It's a quite an isolated building in the area. The receptionist is seating behind a bulletproof glass which makes you wonder how safe this area is.

Fordele: I was not expecting much for the price. Hotel is okay, carpet needs changing, they can use some air freshener maybe in the rooms and hallways. Our room didn't have iron but has ironing board, but it's okay. TV has few good channel selections,

Ulemper: The carpet needs changing. Maybe start using some air freshener in the rooms, hallways, and elevator?

Fordele: Good a.c. units. Easy access to freeway. In-and-Out next door.

Ulemper: Desk but no chair. Vending and ice machines only on first floor.

Fordele: Very comfortable bed. Very quiet

Ulemper: The smell of cigarettes and the parking lot is too small

Fordele: I was nice for the moment

Ulemper: They have a rude staff

Fordele: Location is close to the nos center

Fordele: Secure inside even tho the location is ghetto , act was good wifi is fast ,friendly staff, parking is okay unless you're there for an event then forget about parking there it's tough

Ulemper: Walls are real thin !!! You can hear everything in the other room !! It was annoying the couple next to us weren't loud but you can still hear every sound and word so be mindful. The room had stains all over the floor sheets as well my boyfriend and I came prepared we brought 2 thick blankets one to but on the bed and the other to cover our selves . Vending machines are never stocked I've been to this hotel 3 times and stayed a total of 4 nights here and every time vending machines were empty. The lamps on the night stands are DANGEROUS 23 unplugged then because they flickered and shocked me once and make a strange sound some times . Personally I think they simply need to remodel ! Get new sheets and blankets because some I've seen have holes on them .

Fordele: Loved the black out curtains .ac was good. Cable tv fine It was located in a bad area but we felt 100% completely safe there with key card enterence

Ulemper: Staff had attitude beds and pillows were uncomfortable blankets had holes in them and looked warn out check out time was 11 am like seriously ? The lamps would flicker and we were even scared to touch it because it could blow a fuse vending machines were empty!

Fordele: Was in SB for business, the beds were comfortable, the room was simple and quiet, and clean

Ulemper: The area seemed a little shady but that's just San Bernardino in general I suppose. Lack of do not disturb signs in the room kind of sucked,

Fordele: Unless you want to kill someone and have no one care, there is absolutely no positive from staying here.

Ulemper: I was ecstatic, I was finally there. The All Star Lodge, our home away from home for three days while we get to go to a giant music festival. We had planned this out for months and it was finally happening! I walk to the front door, get buzzed into the lobby and promptly inform the gentleman behind the counter who I was, and what my reservations were. He starts looking around in his computer, "finds them", and tells me it will be 176.00 for the stay. I know there must be some kind of mistake as it was a reservation for 3 rooms, two for three nights, one for two nights. After informing him of this he asks for a confirmation number, I show him my reservations from kayak. He immediately blames the booking agency claiming they are not at fault. After going a few rounds with this guy about my reservations, I cited that I had called twice to confirm them. He called me a liar and demanded the name of the person I spoke with. unfortunately I was never given the persons name. After all this is said and done they do have some random rooms we can get periodically to get us through the weekend. However, they had upped the price to 80 dollars a night instead of the 49.95 advertised all over their building, and what we had reserved the rooms for. As we finish up paying and what not the guy informs me that I should not go outside at night, and during the day I should try to stay in a group. Oh joy! The rooms had stains on the carpet, no fridge, a tv from 1994, some form of hellish bramble thorns stuck in all of the carpet, two towels that you had to return to the front desk to get clean ones, an advertised pool that had no water in it, and their "room service" was the phone number to dominos. We decide to brave it to go get some food and necessities. There is a giant abandoned mall about two blocks from our room that we cut through to get to the only store in town. Come to find out this is called "the murder mall", more people have been killed in that mall in the past year than they have cops on the force. Later that night I go outside to smoke, there is a line of people that are obviously going to the same concert as me, all saying the exact same thing "but we had reservations, here is out confirmation number" to no avail. It appears this place canceled all reservations, and increased the rate once they found out there was a music festival in town. After checking out and getting away from this hellish abyss where happiness goes to die, we get to the airport, and begin our trek back home. Once I get off the plane I find a voicemail from visa stating fraud protection had locked my account. These guys after everything was said and done had tried to charge me 250 dollars for "smoking" in my room. They had found a dead e-cig in our trash (which was put into a mcdonalds bag) and that was their evidence. Luckily visa has reversed this charge and not honored it. tl;dr, DON'T STAY HERE, OR IN THIS TOWN. EVER. RUN. NOW.

Fordele: Decent price for what we got

Ulemper: Tv didn't work our whole stay other than that it was good

Fordele: God lags termovinduer enheder. Nem adgang til motorvejen. I-og-ud ved siden af.

Ulemper: Receptionen men ingen stol. Drikkevarer og ismaskiner kun på 1. sal.

Fordele: Took us FOREVER to check in, then the key they gave me was for a room that was already in use!

Fordele: The bed was comfortable

Ulemper: They didn't open the pool until 10 a.m. so I didn't get a chance to even sit in the hot tub before we had to check out in the morning.

Fordele: Nothing

Ulemper: Bad staff bad service..all bad Never stay there..

Fordele: Nothing, very dirty!!

Ulemper: Everything

Fordele: It was clean.

Ulemper: Where do i begin *shower got extremely hot and then colder *smoke detector kept beeping all night *telephone had no keys * requested non smoking and yet there was smell of.smoke

Fordele: The area is a little sketchy but I felt safe and comfortable there

Fordele: Price was reasonable

Ulemper: Coffee machine didn't work, water just trickled out of bath sink, the maid just left one washcloth the second day and left no hair shampoo also our second day. Larry.

Fordele: Clean towels

Ulemper: Shades didn't shut too well

Fordele: Air conditioning works, has mini kitchen with two burner stove, relatively close to concert venue, plenty of parking

Ulemper: Only scalding hot water.. Even the water in the toilet is blazing hot... seedy people lingering outside and asking for lighters, very worn bathrooms and dirty carpet, not really near anything except a gas station, and they called on the phone 30 minutes before check out to tell us to come check out however the phone wouldn't work to call out the previous day to request towels.. Did I mention there is no cold water??