Beautiful newly renovated room, friendly staff and great location. The room could have been better sound proofed to noise in hallway. Could hear conversations of passerbys easily in the middle of the night.
The Royal York has a great location and fabulous staff. The rooms are beginning to be renovated and the bathroom is TINY but they work. When they have good prices this is a great option!!
Amazing staff, decadent surroundings, great views, incredibly comfortable beds and accommodations, Union station is across the street for transportation and the hotel itself is like visiting a landmark - it's beautiful. The price is high, but it's for all of those reasons. Thin walls. A lot of the comfort and decadence was dampened by some people who decided to have a "get together" around 11 PM next door that continued until about 2:30 AM. When it was down to 2 people you might guess what the next hour sounded like. Needless to say I did not sleep. I had to check out for an early flight around 4 AM, so I didn't bother kicking up a stink with management. I will next time though. I would stay again, but will request a room not joined if possible. Other than the inconsiderate neighbours, I loved the hotel.
central location room was hot. small too. hotel needs h full redo. looks and smells old.
Deluxe Rooms are by far larger and more comfortable than Fairmont Gold Rooms, 500 sq ft vs 250 sq ft. I stay with Fairmont a lot and the old Canadian Pacific Properties are very grand. Staff is excellent. Restaurants offer decent food at a fairly high rate which you would expect at a hotel. The fireplace in my room is silly and its fake, they should just put a fern inside it. Housekeeping crew was great. I always tip them. The air conditioner was awful in 17-135. They tried to fix it twice. It was hot outside and the room was cooler but not cold. There was really nothing else I was unhappy with as I love Fairmont's high standards.
Comfy bed Delicious, impeccably cooked steaks Nice pool area El Labo soaps smell amazing Room service was very fast and friendly Very few gluten free items on menus Several times we had a hard time getting in touch with staff (consierge, maintenance, bell desk) Room was incredibly cramped and looked hastily repaired or shoddily renovated Room smelled of previous tenants body odour or cigarettes Closet light was clicking on and off sporadically Steam room in health facilities seemed unclean/didn't smell good
The staff was wonderful. They truly went out of their way to help me with my Internet problem. The view of the office building from my room. The fire alarm check that went on way too long. The construction down the hallway was very noisy. I could hear conversations in the next room and in the hallway.
staff was friendly. room was clean feel like iv stayed in better rooms for a lot less!!!!!
Centrally located Affordable valet parking Helpful staff Quick check in Quiet room Clothes iron was damaged No blow dryer was provided Sink did not hold water for shaving, stopper was broken Mirror was showing signs of corrosion Bathroom door made entry/exit difficult No USB charging ports Cleaning attempted to enter my room at both 7:30 AM and 8:45 AM. That was very unwelcome.
Quick getaway with the wife!! A little romance and peace and quiet! Enjoyed the ambiance, food, drink and service in the Library bar! Highly recommended
Loved the Olive Bar and convenience of dinning and shopping all in one :-) Nothing...
Location, location, location... Awesome accommodations! Construction rescans renovations that were occurring when we were there...
We were very impressed with The Omni King Edward from the moment we arrived. The service is impeccable. The lobby, rooms, elevators - everything, really - is first-rate. Our only regret was that we could only stay one night, since it was a quick weekend getaway. This was our first time in Toronto, and we will be back - at the King Edward. Valet parking, at CAD$40-45 per day, is a bit excessive. Since we were there on a weekend, it was easy enough to find on-street parking.
The hotel is beautiful. Really did a wonderful job remodeling. Rooms are quite large with generous seating areas and extra large bathrooms. Location is great.
Our room was spacious and comfortable. I did not realize that guests would have dogs in the hotel. I prefer a pet free location.
The room was great - nice, clean and large. Plenty of stuff within walking distance. Do the hop on hop off bus if you are visiting. needed a new mattress
Convenience, and super friendly helpful staff. Location was very good. if you want to use subway to get around it is perfect. Would have like to have known remodeling was in process.
The hotel property was immaculate and was in walking distance to many places of interest such as Eaton Centre, St. Lawrence Market, Distillery area, St. Michael"s Cathedral, SONY Performing Atrs Center and many fabulous restaurants and bars. The employees of the hotel were motivated in making our experience a great one. The concierge staff were most helpful with their suggestions and directions.
The rooms were big and well appointed. The beds were very comfortable; so comfortable that I bought one of their pillows. Only a shower, albeit a large one, but no tub. Room could have used more light.
The room size, decor, free internet access, and friendly helpful staff Nothing
could have used a cash machine somewhere in the building.
Great hotel in an excellent location. The "hop on hop off" bus tour has a stop within 1 block of the hotel. Several good restaurants within walking distance.
The room was beautiful. Our favorite was the Trump chocolate bars. The kids loved the TV embedded in the bathroom mirror. My only complaint was the the lighting in the bathroom could have been brighter. It was a little dim for applying makeup.
We inadvertently left somethings in the car that was valet parked. Our bellhop brought our bags up and immediately helped us with our situation. In a few minutes our other items were up in our room. It was so effortless. I also loved how well staffed if was and how ready they were to help us with anything.
Attentive staff Need exhaust fans in the bathroom Lack of TV stations in the lounge - why in Canada could we not see the Stanley Cup playoffs in the lounge???
People very friendly...Jon twigg very kind to get door leading into our room fixed. Door didn't work..had to wait to get fixed. Room not ready when we arrived at 330pm, had to wait 20 minutes in lobby. Bed not turned down second night we were there. Hairs found in our bathtub..
The location is great. Short walk to everywhere and multiple places to eat nearby. Be aware that you HAVE to valet park, which costs $50 per night per car. They do not give you the option to park yourself.
We stayed at the Cambridge Suites as part of a weekend getaway. In the heart of downtown and right around the corner from Massey Hall, the Cambridge Suites was withiin walking distance of everywhere we wanted to go. The suite was spacious and offered every convenience. The bed was extremely comfortable and the linens clean and crisp. The room was very quiet and the staff was most accomodating. We would definitely stay here again.
Nice room layout and amenities Very quiet Room heater thermostat did not work well Elevator down button light did not work
The room that we've stayed in is very clean and tidy. I also appreciate that there's two LCD tv in our suite...I think its a bonus! As a guest of the hotel, why do we have to pay for parking?!
The Cambridge Suites has been reliable. It is close to many attractions and not hard to get to. It is VERY convenient that you can leave your car there until 6:00 after check-out.
Everything was great Everything
When we booked the hotel there was indoor pool and restaurant . But they have only hottub which is great by the way. After booking , we get an email that restaurant will be closed. That wasnt fair really. Otherwise this is our second stay at cambridge Stafff really nice . Water drain in the living room never got fixed despite complaining. rooms are spacious.
Exceptional hotel. No breakfast included.
The Location Yes, the club is not as should be, it is just name
I compared alot of hotels for our long weekend visit to Toronto. The Cambridge seemed to offer the best value as far as price, location, and you get a suite not just a room. The room were clean, and recently refurbished. The staff was friendly and helpful. The bed was very firm, but we prefer it that way. The hotel has a strictly enforced no noise policy, which is something we appreciated. We were able to get the rest we needed after very full days taking in Toronto. The temperature in the room was a little on the warm side. Not uncomfortable, but we would have preferred it a little cooler. Weather outside was in the 90's. Turning the thermostat down did not seem to help.
Affordable and centrally located. Horrible Wifi.
Great location, nice bar and restaurant, friendly staff, For the price, you would think there would be a couple of real glasses and a fridge in the room. We didn't really appreciate flimsy plastic cups.
Very convenient. Close to St. lawerence Market, Air Canada Center, restaurants. I would totally stay here again
Good customer service, friendly staff, great location to restaurants and beautiful architect building.
Excellent location - easily walkable to waterfront, market, Dundas region, arenas, CN tower, and subway Rooms have been modernized but still relatively small with some older infrastructure
- Walking distance to many restaurants and entertainment - Staff was very attentive and helpful - Easy access to underground parking - Rooms were out-dated (carpet, wallpaper, etc) - Parking was $28+tax each night
Great location, great staff at the restaurant/cafe, easy access to parking Reception staff could've been friendlier, bathroom was a bit dated
Very clean throughout the entire hotel. Quiet at night. Friendly staff. Walking distance to many restaurants and bars. Only a 10 minute walk to the Air Canada Centre. Nice workout and pool available for use. The hotel had a parking garage for $35 with in and out access but we parked at the corner public lot for $25 with no in and out access. The staff was friendly however I felt as if they were understaffed. When checking and out we waited in a bit of a lengthy line. There was also no room service menu in our room and when we called and asked for one they said they were busy and to walk to their in house restaurant and get the menu ourselves. Not a huge deal but not the greatest response.
Shady Rooms.... Photos do not represent current room appearance. Needs to be updated.
Location, cleanliness, Restaurant and Bar Staff, Confort. The rooms are in need of a renovation and the Internet available to the customers should be more reliable and fast.
Please improve standard amenities, such as glassware as opposed to plastic cups. Hallways were extremely noisy. Bed had no top sheet.
Hotellet havde charme og lå meget centralt for byen. Alt fungerede, og servicen var glimrende. Hotellet kunne godt spare lidt på miljøbelastningen. Fx var wattforbruget stort i badeværelset, og man kunne godt gøre som på mange andre hoteller: Skift kun de håndklæder der ligger på gulvet.