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People very friendly...Jon twigg very kind to get door leading into our room fixed. Door didn't work..had to wait to get fixed. Room not ready when we arrived at 330pm, had to wait 20 minutes in lobby. Bed not turned down second night we were there. Hairs found in our bathtub..
We inadvertently left somethings in the car that was valet parked. Our bellhop brought our bags up and immediately helped us with our situation. In a few minutes our other items were up in our room. It was so effortless. I also loved how well staffed if was and how ready they were to help us with anything.
The location is great. Short walk to everywhere and multiple places to eat nearby. Be aware that you HAVE to valet park, which costs $50 per night per car. They do not give you the option to park yourself.
The room that we've stayed in is very clean and tidy. I also appreciate that there's two LCD tv in our suite...I think its a bonus! As a guest of the hotel, why do we have to pay for parking?!
The Location Yes, the club is not as should be, it is just name
I compared alot of hotels for our long weekend visit to Toronto. The Cambridge seemed to offer the best value as far as price, location, and you get a suite not just a room. The room were clean, and recently refurbished. The staff was friendly and helpful. The bed was very firm, but we prefer it that way. The hotel has a strictly enforced no noise policy, which is something we appreciated. We were able to get the rest we needed after very full days taking in Toronto. The temperature in the room was a little on the warm side. Not uncomfortable, but we would have preferred it a little cooler. Weather outside was in the 90's. Turning the thermostat down did not seem to help.
When we booked the hotel there was indoor pool and restaurant . But they have only hottub which is great by the way. After booking , we get an email that restaurant will be closed. That wasnt fair really. Otherwise this is our second stay at cambridge Stafff really nice . Water drain in the living room never got fixed despite complaining. rooms are spacious.
Exceptional hotel. No breakfast included.
Everything was great Everything
The Cambridge Suites has been reliable. It is close to many attractions and not hard to get to. It is VERY convenient that you can leave your car there until 6:00 after check-out.
We stayed at the Cambridge Suites as part of a weekend getaway. In the heart of downtown and right around the corner from Massey Hall, the Cambridge Suites was withiin walking distance of everywhere we wanted to go. The suite was spacious and offered every convenience. The bed was extremely comfortable and the linens clean and crisp. The room was very quiet and the staff was most accomodating. We would definitely stay here again.
Nice room layout and amenities Very quiet Room heater thermostat did not work well Elevator down button light did not work
Good location, with an easy walk to a lot of cool areas. Nice accommodations. Friendly staff. Parking cost $35 extra, and wifi was $10 per day. It's 2015 man, wifi should be freeee!
Great location Parking lot was full. Alternative was not explained that we so we ended up with a ticket. They could not reimburse us.
The front desk clerk was extremely friendly. The rooms were very clean. Crisp bed linens and dust free The pool was small and way too hot! They claim rooftop pool but in actuality it is just a small pool on the top floor of the hotel. Hotel breakfast priceswere outrageous. I have a hard time justifying $15 for a juice and a muffin. And $30 for an egg and bacon.
Enjoyed the proximity to the Eaton's Centre and not having to worry about bringing a coat along.
-very comfortable beds and convenient location complimentary continental breakfast should be included
Clean and comfortable. The location next to Eaton center makes it ideal for shopping and eating.
Beware of the crime in the area. There was a murder outside the front door. If safety is a concern you should not stay here.
Location, size of room, finishings very high end, quiet but right downtown.
The spa was closed for renovations while I was there, which would have been valuable information to know beforehand. But the hotel itself is a dream.
Beautifully appointed room, very helpful concierge. Great food and meal service. No elevator, no mini-fridge in room, no ice machine. Late checkin (4 pm) and early checkout (11 am).
I really like that the staff was really helpful in carring our bagage to our room and the vallet parking did not like that conteniental breakfast was not included in the price
Well equipped room (although large fridge in small room is noisy at night!) Room overlooked large fans on roof of neighbouring buildings and was noisy at night.
An excellent hotel, top quality and fantastic location
staff courtesy and professionalism. midnight fire alarm. bathroom could have been cleaner.
The bed was very good
Excellent location, beautiful design, good music
The room were very nice. We staying in a kichenette room. Parking was difficult.
It was convenient to the theatre and made it easier rather than having to drive & find parking. Rooms were very small for more than 2 people
We were at the hotel because our son was in St. Mike's Hospital. The staff could not have been more helpful and kind. Having Fran's so handy was also excellent for us. From the front desk to the valet parking, all were effiecient and pleasant.
Very close to downtown, clean towels and bed sheets. TV in room, close to different subway, pizza, starbucks etc. street was bussy but quiet. All door locks were simple it would take a sec to push the door open. I had hole in wall to next room with TV cable in it.
Location is great, also 3 ethnic restaurants right next door. Very inexpensive for Toronto. Courteous reception. Clean room. Wifi. No noisy guests. Looks like an amateur job of "rehabbing" rooms--new stuff very poorly installed. Old smoky building, walkup. Possibly seems menacing to the fearful and faint of heart tourist, not for princesses.,Looks like an amateur job of "rehabbing" rooms--new stuff very poorly installed. Old smoky building, walkup. Possibly seems menacing to the fearful and faint of heart tourist.
Great for single travelers who wants to explore the downtown city of Toronto! Walking distance to all public transit systems, City Pass attractions, Kisington Markets, Chinatown, etc. Shared washrooms and restrooms. A negative for those who prefers private usage only.
They are nor organised at all,and the people at the front desk were rude