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Fantastisk service til morgenmaden, med kok der laver individuel omelet! Venligt, kompetent og imødekommende personale i receptionen.
Stor venlighed og velvillighed fra personale. Meget fin service! Rigtig god værelsesstandard. dejlig lobby-bar. Det ville være fint med en papirkurv på værelset! Findes kun en lille toiletspand.Radio på værelset ville også være fint + et par engelsksprogede TV-kanaler.
Det var rigtig fint, at der var pc til rådighed i lobbyen. Og morgenmaden var rigtig god, der var noget for en hver smag. Det var let at komme til og fra. Der var ok parkeringsforhold
modern interier & facilites.Good location.Friendly staff.Good parking
Hotel was very basic but all I need, bed, bathroom with shower and tv. Staff was friendly and helpful. Shower in corner of bathroom separated by curtain only, bathroom flooded when I took a shower.
Excellent service by staff. Location and facilities.
Excellent price! Hotel was new, modern, comfortable and clean. 5 minute walk from Old Town, so location was excellent. Staff were extremely helpful and all had very good english, but sometimes covering the kitchen as well as reception so had to wait a little while at reception. Overall highly recommended, would definitley return.
location is nice and close to old town, good service at the hotel, the room and bathroom is very clean with all the basic things that we need, and breakfast has good variety of food by refering to the price they charge. Probably the only one things needs improvement is the bed is too hard to sleep, everything else are very nice, but the quality of the bed is very important to have a good rest.
All staff are welcoming, efficient and courteous. The location is inside the Old City of Torun, but with easy access to enter and leave the area. The restaurant may be the best in Torun and is reasonably priced for the quality provided. The old mill race from 1231 still provides a pleasing backdrop of the stream. Highly recommended.
This hotel exceeded my expecattions, the rooms are simple but comfy, and the staff were more than helpful to meet your needs. The hotel faces the ruins in a beautiful setting in Torun.
nice rooms & good location & friendly staff
Quiet atmosphere. Friendly staff. Very comfortable bed and elegant bathroom. Quaint surroundings. no
Fantastic service. Great location near the city center. Wonderful ambiance. Clean, spacious, and new rooms. Windows do not have light blocking curtains.
Not many english TV channels
Excellent location in 1 min from central square, unforgettable feeling of staying in really ancient place!
Friendly reception, excellent knowledge of English, spectacular location the hotel is part of an historical site but with all modern confort (incl. Airco), room 1 is a spacious room, delicious breakfast bufffet. The reserved parking was ok. The service at the restaurant was somewaht chaotic, but the food was excellent.
Style and atmosphere
comfort location food lack of heat source in the bar cold breeze from bar door opening
My memories will be of a comfortable room, good breakfast, very helpful staff and a good atmosphere. no on siter car parking.
The breakfast was excellent. The location was close to the town centre. The first evening there was loud music coming from the pub downstairs.
Within the historical old town so within walking distance to all the sights. Clean and comfortable. The overall decor fits in well with the historic atmosphere of the town. Very friendly and attentive staff. Excellent service in all respects. Highly recommended.
Inside Torun Old Town. Quiet area. Good food in the restaurant. Nice staff. Value for money.
Hotel Retman is very conveniently located close to the old square in Torun. It is within easy reach from the train station. The accommodations are great and also the restaurant associated with the hotel is excellent.
Great breakfast. Nice room for space and cleanliness. Nice reception. Very hot and no ac.
It is just on the edge of the historic city sentre, so the location was very good, and the valur for money was great.
the luxury room and friendly staff the designed and luxury shower did not work propoerly. The friendly and very embarresed personnel gave us the key of another room to take a shower.
Excellent location relative to historical section of the city. Spacious rooms with comfortable rooms.
The Hotel is abit dated, but at that price well worth it.The breakfast buffet was good.
very beautifull room and in full city center
The Hotel Polonia is right at the start of the Stary Miasto. If I was the owner I would invest in air conditioning for the rooms as the noise level from the streets is just too much to be comfortable. Having Air Cond. would allow a guest to close the windows at night and get a good night sleep. I would pay the extra.
comfortable, nice rooms, nice reception staff, interesting and unique interior, perfect location , just at the main old town square There is cigarette smoke coming into rooms from the elevator shaft, which is linked to the night club in the basement . Breakfest menu and pottery on the is not replaced fast when empty or not enough on the main table. If you want omelette or smth like that , you need to ask, cause you may not be asked by the staff. The rooms from the backyard are a little bit noisy - people noise from the open hotel restaurant and air condition output on the roof. On the other hand the rooms on the front wall have a walking street noise.
Location, 'climate', so different from chain hotels, friendly staff, good value for money Noisy, disco in same building. I stayed at 3 floor and that was still too noisy to sleep
The location is excellent. The room was nicely decorated, with a very comfortable bed and a large bathroom. Air conditionned started to leak in the middle of the night, making a terrible noise dripping. We spent 1 h on the knees trying to put towels on the floor to prevent the noise. When air conditionned was switched off the temperature was unbearable since the room was located under the roof (heat came both from the roof and from the bathroom with heated japanese WC). Sleeping was impossible.
Meals in the restaurant. Proximity to the city highlights.
The hotel is beautifully furnished, the room was excellent and very comfortable. The breakfast choice was extensive and very good quality. Loud music from the disco which reverberated throughout the entire hotel. We were on the 4th floor and could not sleep. This happened on Thursday and Friday night - it was so bad on Saturday that we stayed with friends outwith the hotel and returned to our room on Sunday. Sunday night there was, thankfully, no disco so the room was quiet
It was friendly and comfortable. Comfortable bed.
the best offer for such money no
Nice design. State-of-the-art toilet and TV in the bathroom. Nice set of complimentary items. Mediocre breakfast.
The hotel's location, in the heart of the old town, is excellent, and the standard overall is very high. To the rear of the hotel there was a fairly continuous, and mildly distracting sound, which was produced by (I am not sure) a generator or something similar. At night this could keep a light sleeper awake (but then so could the 'club' in the hotel's basement!)
I was satisfied with location , luxurious and comfortable fascilities. Music for loud at night
exellent location liked everything
Really friendly and helpful staff
Location. Room furnishings. Poor pillows and not enough of them. No soap in the washbasin dispenser on arrival and no soap in the Shower dispenser on the morning of departure! My recommendation hereunder is with reservations in relation to these dislikes.
I think service is very nice. And I could use wireless Internet, so that's nice point too. I was a little bit unconfortable because my room had no air-conditioning.
Excellent location in old town, Elegant buildings and fitout with large bedroom and bathroom, plus a good restaurant.
The Heban Hotel is a few minutes' walk from Torun's old center. The room was in a building across the street from the restaurant of the same name, and where you actually check in (with the cashier!) You're given a key and buzzed into the building where the rooms are. The room itself was a beauty. It was in old European style, almost baroque, with colors green and brown predominating. The bathroom was enormous, almost half the size of the room itself. The entire place was spotless. It was an amazing bargain too, and perfectly located. What could be better?
Perfect location in old town. Nice rooms and bathroom. Fridge.Nice staff. The bed was a little bit uncomfortable.
Good standard, small & agreeable. Helpful staff Room adequate but a bit austere - curtains ineffective, lighting poor
Excellent location, quiet, short walk to sights, very helpful staff, lovely room decor No lift, no comfortable chair in room
Good location. It seems there is no air conditioner. It was so hot when I stayed there. I couldn't find shampoo. Breakfast was not as good as I expected. Price should be decreased more.