Willemstad Hoteller

Nothing Staff was ride. As soon as you walk in the hallway it smells like mold. Rooms were disgusting. The bedding wasnt even dry it was damp. One of the reasons i chose this hotel was because it said it had a pool/beach bar. There is an abandonded area that looks like it was once a bar? Dennys is the only restaurant on property and their prices are ridiculous over 12 us dollars for breakfast and even the restaurant was horrible. The average price for breakfest in town and at a reataurant at riff or renisance which are huge torist areas was 7us dollars. Do not stay here!!!!!

First of all don't get your expectations up... That helped us. After reading the other reviews that want hard. If you plan on staying around the hotel and in your room this is not for you. If you need a place to sleep then spend the day at the beach or site seeing without paying through the nose this works just fine. The room was OK needs a lot of renovation over all. Our bathroom was old but clean. Same for our room... Not cleaned but clean. The sheets smelled like Clorox bleach which in our case was a good thing means there clean and beds were comfortable. My wife is picky but we would probably comeback again just because the price was good and the location was amazing. Rent a car it is the best way to get around. TV didn't work. Under furniture needs a deep cleaning.

Location, snorkeling, quiet beach Up keep of room and property (vanity was falling apart, lamp shades extremely dirty, table at restaurants had hole in them), not enough beach chairs, food was not good, service not consistent, hard to get into restaurants, bar tenders didn't know how to make drinks on menu

The restaurant and food was good. Cleanliness of the hotel was good. An ok all inclusive restaurant. When I arrived at the hotel, I requested to check out late since my return flight was 9:00 pm and the check out time at the hotel was 12:00 pm. I was advised that I would have to request again on the day of check out. I did request again as advised but I was told that the room was already booked. The hotel was accommodating and allowed us to stay in the lounge, however, I think they should have accommodated us with the room since they had ample time of being informed of my request.

The water is very nice. There's a good place for snorkeling just a few meters away from the beach. The Italian and Japanese restaurant are fine. The entertainment team is good. The resort is very old and without much maintenance. The quality of the food (specially the buffet) is mediocre. Except for some very nice people, the service is bad. They are making something in the beach, and they start using noisy machines from 8 AM. The beach seems to be artificial. It's small and with a lot of big stones and rocks. No internet in the rooms. You have to go to the lobby (full of people and mosquitoes) and pay to use the wi-fi!

Location, room with ocean view, staff is friendly. Breakfast in Executive Lounge didn't meet my standards.

The 50 meter lap pool. It's adjacency to Ocean Encounters Dive Operation. Excellent nemo restaurant. Poor front desk service, no concierge! Far from Airport and downtown Willemstad. It's "green" policy is a bit misleading. Breakfast not included. I would only stay here for the diving facility. Otherwise, it is a poor choice for non-diving solo travelers...

Very nice staff by check in. Very unfriendly staff be check out (05. feb. 2010) These 2 guys was allways unfriendly and arrogant with every guest! (to us: we don't need you, we have other guests). Allways comments in their language Papiamento about the guests.

Is not 3 * hotel!!!! The breakfast was horrible. When I was arrived hotel was over booking and I didn't got a room despite I had a reservation. Staff very helpful. Is not 3 * hotel!!!! The breakfast was horrible. When I was arrived hotel was over booking and I didn't got a room despite I had a reservation. Staff very helpful.

This hotel needs serious maintenance!!! It's a old hotel the rooms are so in bad conditions that we had to move from there like three times for different kind of issues. I felt like I was staying in one of the worst hotels ever. The staff were not aware about how bad things were!!! They just gave me this stupid answer: Oh!!! I am sorry but this hotel is like hundreds of years old and there is nothing we can do about it????!!!!!! The issue with the Internet as a matter a fact it is free but some rooms they just do not have a WI FI router so if are the lucky one and got a room without a router congratulations!!! It means of course you ate not gonna have Internet at all. At least if you go out side the lobby you would be having some Internet.

The service was indifferent and our room was very tired and uninviting. The grounds are nice and the location is very convenient to town. The rooms are available at a discount for a reason. This place does not live up to its reputation.