The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast
location for the price we paid, it was a really small room
We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
exelent view of the lake the shower in the bathroom had a very poor flow.
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.
Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
stuff was friendly it's nothing so special u would expect form "de lux" hotel
the location , the staff and the service. there is no swimming pool and spa.
Good restaurant and quiet hotel; perfect if you want to relax after a working day
The friendly service and the fruit in the foyer That you had to pay to listn to the radio!! The screen of the Monitor could not be switched of
This hotel was wonderful, the beds are very comfortable, the staff will go out of their way to help you, very friendly, great location, close to the old town and shopping. Also very clean.
An excellent hotel, near the Opera House and the Limmat River. Walking distance to shops, museums, and restaurants. Staff were excellent, very helpful and accommodating,
The excellent location and really good fish restaurant )))
First class service
The location center city and on the lake were a perfect combination for my needs.
The staff were very welcoming and the room was immaculate~a perfect location too.
It is a hotel with a warm and friendly approach to client.Very nice hotel, friendly staff and fantastic location. Some breakfast items need improvement.
it location. The hotel needs refurbishing, the decor is very old fashioned.
The location was very good, close to the Lake and to a railway station Poor service. very old and mismatched interior
Τους χωρους του και χρειαζεται ανακαίνιση
the locartion in Zurich was perfect. Rikght there in the ols town and close to the train station...perfect. I would like to have the opportunity to include brekfast at the time of booking.
beds location friendly staff
The nice people at the reception. Big room (14) with lots of closets and shelves. Fine beds. Noisy Air-conditioning. Left towel rack about to fall off the wall. Black hair under the sinks in the bathroom (as we are blond). Candy paper on carpet beside the bed.
The location is great, a few minutes walk from everything: trains, opera, lake, downtown, cafes, restaurants. The staff also very friendly and helpful. The decoration is like 18th century, and the room was extremely small, with chandeliers and museum-style furniture! Not my favorite style... As for the bathroom and shower I could barely move.
Reception and restaurant staff efficient and courteous. Like most hotels in Zurich, rooms are small, and overpriced.
walking the streets of Zurich and seeing the tall church steeples street noise
Good location for public transport. Friendly and helpful staff. Quiet rooms (4th floor). Chandelier jingled when person in upstairs room moved around, which was annoying at 3 in the morning. The life was just barely big enough for two people and one smallish pram.
Small hotel with everything you need. A very good restaurant inside. The hotel in based in a very quite and chic part of Zurich. Staff very kind and ready to help you. My room was too small (6 mq) for € 125,00 and furniture conditions and interior decoration are not so good.
Perfect location: not too closed, not to far from center. Brilliant and friendlt staff. Restaurant (good & creative).
Good location (close to the lake and walkng distance to Bahnhofstrasse) and friendly service at check-in and check-out. Private parking available at the back side of te hotel (albeit only two spots, so make reservation ahead of time). Free wifi throughout the hotel. Lack of airco in the room is a major issue in the summertime. They have put a fan in the room (one of those tabletop versions) but it helps only a little. You can't open the window because of the construction going on next door which will wake you up early in the morning with an open window. Rooms are okay but very minimal.
While the front of the hotel and reception are unimposing the rooms are very nice. Really nice shower withe great soaps and shampoo. I would recommend this hotel to anyone staying in Zurich.
Staffs are friendly & very helpful. The hotel is close to public transportation & very convenient for shoppings, night-clubbings, dining- out, and sight-seeings. Not much street noise despite of the location. Seems walls between rooms were thin - could hear noise from the next doors. The choice of breakfast - dairy(yogurt, cheese, or milk) or meat products are the "main" selections other than bread or corn flakes. No fruits or veges except for fruit juice and a little piece & bits in a yogurt salad. Not much choice for vegan.
Friendly, flexible staff. Good location
location of the hotel, good beds bathroom was tiny, towels were not nice, very restricted breakfast
Nice location, friendly staff smoking in the restaurant - but that is a problem across Switzerland
Very friendly staff, nice room (small but modern & clean), excellent shower, great breakfast, perfect location in downtown Zurich I can not fault the hotel at all
morgenmaden blev serveret af den sødeste dame
Venligt og kompetent personale. God beliggenhed tæt på offentlig transport
Nice rooms and good beds. Aircondition could be great in the hot city..
Gode faciliteter med tagterasse.