Wi-fi, although available, was subject to a charge
The location is good, not far from the waterfront and main train station. Although nothing they can do about it, construction in front of the hotel. It was a chore finding how to get to the hotel and to part with a rental car.
Good service, clean and comfortable Noisy traffic!
Location is good, tram station is right outside the hotel, it takes 10-15 mins to get to the centre of Zurich. Single room is tiny, the mini bar is empty, not even a bottle of water! In order to get to the elevators you have to climb some stairs, I had quite a big suitcase and was not oferred any assistance, the concierge was just staring at me while i was struggling on my way up.
Close to the Tram No airconditioning, it was really hot. Must be good in the winter though.
Easy access to the tram system. Excellent location within Zurich. I went with a group and for some reason my mini-fridge was busted, not really a problem.
it was a very good stay except 2 refregrators did not work and i had a problem with my medisin it should not hapen
The breakfest was perfect
The hotel does not look like worth 4 stars... there was no air conditioning...
Directly located on main transit lines with quick access to center of Zurich. Great breakfast. Rooms, as in most mid range European hotels tend towards the small size.
It comfortable~The staff is kind and helpful It just a bit expensive....
Very good place to stay, good value and handy for public transport to city centre. Staff were very friendly and helpful. Very good breakfast.
Peaceful location out of city centre but directions provided are adequate.
Location (not the center, but it takes just 7 min to reach the old town by train) There was reserved a "security" amount of 450 Franks on my Visa-card! One week has passed since check-out - no money back!! Please return it on my card!
no noise, easy to reach the city,staff was very friendly the room was cleaned ın not even fıve minutes and so was the result,could really be better
peacefull and nice breakfast there is no charger plug which I can use my camcoder, mobile charge
very quiet & nice neighborhood, nice staff, good breakfast selection,
I have stay there for only one night. I came in late and left early. It was a very quiet hote! with good breakfast! It was not possible to dinner over there! (or order it on the room!)
good bathrooms bit hard to find - signs everywhere, but they're not eye-catching, and when you actually get to the hotel, the only sign faces away from you, so you don't see it
Very helpful staff, quite close to a train station (10 minutes by train to Zurich Main Station), lovely neighbourhood (just at the bottom of the Uetliberg mountain), fantastic breakfast (that oatmeal with raspberries!). Well, in the 21st century I would expect the wireless internet to be included in the room price. The elevators are unusually small, so if you are travelling with a family and suitcases, expect to use the elevators 3 or 4 times to get everybody and everything up or down. These are minor points though, I did like the hotel.
nice clean room, great breakfast
Convinience and cleaning. Nothing.
Staff were very friendly and helpful, breakfast was good. Floors in room were not hoovered properly. Never checked under the beds when cleaning.
Clean, comfortable rooms. Friendly staff with excellent English skills. I wish breakfast had a couple more meats, maybe some eggs.
Very quiet / Nice and available staff / Good restaurant
Location very close to public transport This is not a three star hotel. They still use shower curtains; there was a hole in the wall; the heating in the breakfast room was non existent; no heater in the bathroom; some, not all, staff decidedly uninterested in guests.
Recently refurbished, good breakfast. Acoustic isolation between room should be improved
We were disappointed with most aspects of this hotel. Having stayed in Zurich a few years ago at a similarly priced hotel Neufeld do not come up to our expectations of a similar standard. The room was far too small for a double room. Placed in the roof we found it to be cold as the heating was not turned on. We could barely move around the room. The tv was located in a position away from the beds, which were the only places to view tv. All furniture was crammed in. The bathroom was espcially small and uncomfortable. When showering with care the whole floor area and toilet bowl became drenched in water necessitating the use of hand towels to mop up the excessive water everywhere. The internet provided was analogue which was unreliable and incredibly slow. It must be said that the hostess in the breakfast room was most inhospitable and unfriendly with the food supplied to be of a second rate quality and of minimal quantity.
Friendliness of the staff and cleanliness of the room
Convenient for visiting friends/family and the city centre. Shower area claustrophobic. Soundproofing poor, especially when guests showered or dropped things after 11pm.
Great value and service. About half an hour's walk to Old Town Zurich and excellent restaurants, with a number of different tram and bus lines meeting in the plaza right next to the hotel. The neighborhood isn't at all touristy which I actually liked. Lots of normal people doing normal business, and businesses to support normal life. Quiet at night.
Good, basic hotel. Clean and reasonably well situated. Nothing outstanding but also nothing really to complain about. Liked the late (12h00) checkout, also the cancellation policy (although I did not require it) is rather "forgiving". Nothing really.
very clean and big room. not far from city center(small city after all). hair dryer is broken.
Clean comfortable room and bath, good value, good location You are really on your own at this place, and there is no parking on site or nearby. When I called to ask where to park, they told me they had no idea, and eventually, I had to go park near the train station, over a mile away, for 40 francs a day.