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One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
the location i was excepting more modernity and better service...
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
Atmosphere and service during breakfast
I loved the room ! It was simple but very comfortable the breakfast times could be prolonged until 11 on the weekends and the check out should be until noon
I was first given a modern room with graffiti, but disliked it and asked to change to a classically set room, without anything written on the walls. My request was immediately answered and very friendly receptionist changed my room to a better one. People always smiled and were helpful and always willing to assist in any matter.I have stayed in this hotel quite a few times and it will certainly be my hotel of choice next time i visit Zurich. Everything was lovely!
Most of the staff was very friendly, they lent me an umbrella everytime I needed it and they gave me instructions to visit some places in Zürich. The day I left there was a man attending in the counter and he said he could not give me the receipt of the hotel payment because that was a matter I had to solve with Kayak.com. Now I need that receipt to justify my expenses and I don't know how to obtain it.
Excellent location, very helpful staff, variety in breakfast and extremely clean bedrooms None
good location and simple
I was on the top floor. It was extremely hot and humid even though there was a fan in my room.
The clean rooms and the minimalistic decoration.
Friendly, efficient and helpful staff. Good breakfast in pleasant, clean environment. Room was well furnished and everything in good working order.. Coffee machine a nice extra. Situation somewhat noisy, but solid windows kept out the noise.
I like the structures, the forniture, the charme, the rooms and the position. It' s near the Central Station and the old town. My favourite hotel in Zurich.
right in the center of old town. very good location to see old and new city. nice resto's around. no hotel parking, private (paid) parking around though. room is indeed qulaity. well i honestly didn't need that much in my room and i thought i could have stayed in less expensive place without much of those comfort. staff was ok, but not cheerful (!).
Excellent location, friendly staff, basic but nice breakfast.
Extremely helpful and friendly reception staff
Excellent location. Staff superb.
Stylish room, squeaky clean, new bathroom, LCD TV. Good breakfast. And, a pc in the lobby for guests' internet access allowing flight checkin, printing of boarding pass & email of course! The bed was almost at floor level, making it unsuitable for older travellers.
Location, friendly staff Price is too expensive for the quality of the hotel. There is no wardrobe in the room. Very small breakfast room. No view.
The location was really great, within walking distance to everything! About 10 min from the main train station, or a couple of minutes with the tram. The staff was also really helpful and service minded. The breakfast could've been better.
the price for the room appeared 35 CFR more as promised by booking.com
LocATION night staff
The service and room were very good. Location is excellent, at the foot of the river, hear the Altstadt.
Staff very friendly, computer was always available. Location excellent for my Business. Bed and coverlet was a little short for me;
Excellent location, wonderful staff, pleasant clean room My room was quite small but ok. Breakfast was nice, good coffee but somewhat limited selection of food.
Excellent location to walk through the Old Town However, very difficult to find the hotel as it's on a small street behind the mainstreet which is primarily for pedestrians. We had to ask people for help finding it. Our navigation system could only take us so close. Direcitons on the website would help.
I especially appreciated the attention to detail exhibited by every member of the hotel staff; the welcome glass of champaigne was also a nice touch. A standout was the very nice baked goodie sent up to our room which acknowledged and thanked us as returning guests.
Pleasent, quiet, Sympa, location, have been before
Superb attention to detail by the staff - little touches here and there such as fruit in the room, lots of accessories, beds turned down in the evening with chocolate on the pillow, excellent buffet breakfast with champagne. The location opposite the main station is excellent, especially for airport access - it couldn't be easier. We did not sleep well. We had an inside room which had little air movement, and the air conditioning did not seem to control humidity. The room was comparatively small compared with some we have stayed in. The hotel is being refurbished externally and the view from all outside rooms is obscured by plastic sheeting. The hotel information should mention this sort of thing at time of booking.
convenient and very near to central station
An absolutely classy hotel, with superb service. You can't beat the location - right at the heart of the city.
We like the fact that our room was comfortable,clean and well appointed. The staff was very helpful and courteous. The hotel was close to all kinds of transportation and shopping. Can not think of any.
the location is great, staff and service near to perfect especially the reception area. ambience is cosy and hotel lives up to its reputation like a 5-star hotel. I am highly impressed and happy with everyone at the hotel and its professionalism and friendliness. will definitely come back to this hotel again if i visit zurich next year. its a very fantastic hotel and the little minor issue is only a little noise from the trams as our room's window faces the tram lines but this tiny issue is overwhelmed and overcome by all the excellent points of the hotel so nothing i can complain about. absolutely worth every cent i paid for.
i liked it's location and I liked the chocolates in the room. i disliked the construction that was going on during my stay. It disturbed my rest and blocked any view from the hotel. I disliked how smalll the rooms were. Except for Andy, no employee made me feel like they cared about making my hotel experience
Beligenheden i forhold til Bahnhofstrasse/City
Fremragende beliggenhed. Dejligt med restaurant. Fantastisk lækker og alsidig morgenmenu.
Tæt på hovedbanegården
Vi Havde en god oplevelse, både af front-desk personale, Morgen buffet,- og af værelset i øvrigt. - helt tilfredsstillende !
Meget imødekommende personale. Dejlig gårdhave til morgenmaden. God seng. Hotellet har ikke air- condition, og værelserne kan blive ret varme i sommermånederne. Internet-adgang burde være gratis på et hotel i denne kategori.
Jeg følte mig velkommen med det samme. Meget hyggelig værelse. Meget centralt beliggende. Fin morgenmad. Det eneste minus var, at vort forbrug i minibaren ikke stemte overens med hotellets registrering.
Centralt beliggende - god størrelse - god morgenmad Har boet der mange gange - samme rum. Mon ikke gulvtæppet har brug fór en udskiftning?
Dejlig beliggenhed i den gamle bydel af Zürich med liv og glade dage og mange forretninger og nær Hovedbanegården og meget nær U-banen. nej
Der var god og venlig betjening, og på trods af den centrale beliggenhed et acceptabelt støjniveau. Den forholdsvis høje pris - nok ikke hotellets "skyld", men det generelle niveau i Zurich
Hotellets beliggenhed er perfekt i forbindelse med storbyferie/shopping.Personalet er meget venlige og imødkommende.
Ligger centralt.Masser af liv i gaden og mange spisesteder.Altstadt og floden Limmat er lige om hjørnet. Tæt på banegården og sporvognene kører lige forbi. Måske skulle man indrette en større spisesal til morgenbuffeten,der er trængsel i den nuværende alt for lille sal.Og hunde bør forbydes adgang i spisesalen.
Det opfyldte mine ønsker: gratis internetadgang, centralt - i gåafstand til væsentlige besøgssteder i byen, morgenmad inkluderet. Venligt personale i receptionen - jeg lånte bl.a. en paraply. Det var ikke nemt at åbne vinduerne, men på grund af gadestøj fra restauranterne kunne man heller ikke have dem åbne i længere tid. Til gengæld var der jo air condition. Så alt i alt ville det bare være dejligt om nøglen til at åbne vinduerne med var noget nemmere at dreje.
very good location.comfortable room.nice service.
His location Poor Internet services for clients
there's some refurnishing going on in the lobby, so there's some noise on the 2nd floor and a lot of plastic lying around.
locaton, renovated room public areas were under renovation, customer should be informed about it and be compensated accordingely.
Very nice stuff. Clean room. Nice breakfast. Great Location. Allowed me to checkout late.
Modern design of rooms, excellent location; welcome drink at the bar Hotel lobby currently under renovation, bus this does not create any inconvenience, just that the hotel does not look very attractive when you enter it. Paid wifi internet for the class and price of the hotel was unpleasant supprise, however there was a possibility to use free wifi in a hotel room of the restaurant located opposite the street:) ashame for the hotel. Choise of brakfast was not bad but usually 4* hotels have better choise.
Very convenient and pleasant location in relation to main station, shopping area and the lake. The room was of attractive modern design, large and with excellent facilities. The reception and breakfast staff could be a little more welcoming, but this was not a problem in any way.
The excellent location, and the absolute quiet when you can get a room on the inner court. The use of "plasticized" undersheets as matress covers which guarantee one a sweaty night and make creeking noises when you turn around. Asked them not to use those at my booking, asked the desk at checkin as well, but still they succeeded in giving us these sheets. Only after calling house staff did they finally change it for the classical bedsheets.
Kendte hotellet i forvejen.Meget velbeliggende til mine formål. Hjælpsomt personale.Fornuftige priser - isaer uden for hoejsaisonen. Gratis computeradgang i hotellets lobby.
Har boet på hotellet 2 gange før og har ikke været skuffet. Beliggenhed meget centralt i Zurich - venligt og hjælpsomt personale. Nej, men måske lidt for dyrt.
fine værelser og god service med tid til at besvare spørgsmål. Ligger meget centralt både i forhold til forretninger og restauranter med god forbindelse til lufthavnen
Fin beliggenhed og god atmosfære i centrum med masser af butikker og restauranter inden for få skridts afstand.
Hotellet er perfekt placeret i centrum af byen, 10 min. gang fra hovedbanegården. Tæt på alle de gode oplevelser en storbyferie skal indeholde.
Hotellet har en fremragende beliggenhed ved floden Limmat med udsigt til Zürichsøen og alperne - hotellet har et smukt og smagfuldt interiør. Fremhæves skal pianobaren med en fantastik stemning. Morgenbuffeten er excelent. Prisen på værelserne taget i betragtning burde eksempelvis betyde, at minibaren burde være til fri afbenyttelse, inden for rimelige grænser
location - style
Very clean! Staff was very pleasant and overall the accommodations were new and felts very nice. The room was a little small, but for a single person it was plenty large enough.
Location, close to train station and shopping area
Clean tidy & central Reception & stairs smelt of cooked cheese.
The location is great, really in donwtown and with good value for money.
The room was clean and functionalthe hotel was close to activities and close enough to the railwAy station to roll your bags by foot
The hotel restaurant was outstanding. Great Swiss specialties - but make a reservation. We did not get timely house cleaning on one day.
Great hotel for visiting Zurich. The staff are welcoming and friendly, the rooms comfortable and the location unbeatable
location, simple and convenient not really
Helpful staff, great location, very clean & orderly, reasonable price, quiet room, good restaurant no problems
Location is excellent. The room was very nice. The hotel restaurant did not appeal to our tastes but there are plenty other restaurants around. It's too expencive for the level of the hotel, but that, I guess, goes for almost everything in Zurich.
Clean, efficient, comfortable & quiet. Ideal location for our purpose - 5 mins. from railway station. No up-front charges. No bad points as such - just seemed a bit overpriced for basic room facilities and simple breakfast.
close to central train station and attractions. easy to reach.
They have a luggage depot for after you check out. The internet connection in the lounge was fast. I enjoyed the breakfast (simple but quick). No internet access in the rooms.
Single room was rather spacious and much better than I expected. Hotel is near to train station which is another big plus. Kinda confusing when it came to breakfast time. You basically sit down and they serve the breakfast (ie bread & coffee only) to you. Not ideal when you are rushing for time and the whole place is full of guests.
Good access to train/bus stations and Coop Too basic in particular for women
Walking distance from railway station
Very good position, friendly staff, good value for money Noisy and hot in summer. Rooms need air condition.
Basic, clean and central No internet access in room, only in the common launch.
well situated at the border of old city very close to the main railway station, neat, clean and quiet though a bit minimalist What's negative is all about service, from the young fellow at reception desk for check-in who takes a lot of time to unpack his own bag when client's waiting for him to finish, to the chamber maids who have unpacked a gift box clearly wrapped as such, forgotten 10 mns in the room after check out. Back to my room for taking this forgotten parcel, I've found the said room service with the items present into the gift-box physically in maids' hands and pockets.
The personnel is very friendly. It's possible to leave your baggage in a special locked room in case you have a late train/plane and want to walk around the city. The location is very good (apprx. 7 min to the railway station and to the main shopping avenue). Free wi-fi.
Pænt, rent og effektivt. Funktionerne så som internet virkede fint. Godt der er morgenmad med, selvom den er forholdsvis beskeden. Beliggenheden er perfekt i forhold til Universitetet/ETH Større TV. Bør være lettere at benytte trappe, frem for elevator til 1 etage (fandt aldrig trappen). Ret charmeforladt, men det koster vel mange penge at gøre noget ved.
Godt, men lidt dyrt for denne type værelse
Pænt og rent hotel. Vi havde kun bestilt (og betalt for) et dobbeltværelse, men fik et værelse med sengepladser til 4 og en altan. Imødekommende personale. Stor og lækker morgenmadsbuffet. Ligger i en stille gade, selvom både banegård, barer og natteliv er højest 500 m. væk. Hotellet virker noget slidt - bla. faldt en stikkontakt ud af væggen ved vores ankomst. Ved ankomsten var pigen i receptionen klædt i en hættetrøje, hvilket jeg synes sender et noget afstandstagende signal, omend hun var sød og imødekommende nok.
Den gode beliggenhed og den gode betjening. Vi har faktisk ikke noget at klage over. dørlåsene giver tilsyneladende problemer for mange. Foreslår udskiftning til mere moderne system.