Find billige fly til Zürich

Fordele: "Free food, relatively spacious"
Ulemper: "more food!!! REEE!!!"

Fordele: "Crew"

Fordele: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Ulemper: "The baggage took a really long time to be delivered to the carousel"

Ulemper: "Could've been on time"

Ulemper: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Ulemper: "On time"

Ulemper: "Punctuality"

Ulemper: "Terribly uncomfortable seat."

Fordele: "On time. Check in was very easy."

Fordele: "It was fine - overall pleasant/nothing."
Ulemper: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Ulemper: "Temperature was very hot"

Ulemper: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."

Ulemper: "Haven’t got there yet!!"

Fordele: "Attendants were attentive and efficient"
Ulemper: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Fordele: "Brand new plane and SUPER comfortable (even in coach!)."

Ulemper: "No wifi or inflight entertainment"

Fordele: "The staff upgraded me to business. It was a great wxperience"

Fordele: "Loved the warm and very delicious quiche, thank you!"

Fordele: "great staff"

Ulemper: "My special meal wasn’t available."

Fordele: "Chocolate Mövenpik ice cream"

Ulemper: "No leg room very uncomfortable"

Fordele: "No problems to report. Boston to Zurich in under seven hours."

Ulemper: "The way the movies, needed extra parts. No touch screen"

Fordele: "On time and standard service."

Fordele: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Ulemper: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Fordele: "General attitude of staff"

Ulemper: "The line at the check in was quite long. Luckily I had only carryon"

Ulemper: "Slight delay."

Fordele: "Services"

Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."

Fordele: "Courteous staff,"

Fordele: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Ulemper: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Ulemper: "I had a lot damaged luggage!"

Fordele: "Everthing went as planned. Left on time. Cannot complain."

Fordele: "So far so good."

Fordele: "Nothing."
Ulemper: "Communication was terrible."

Fordele: "We had delays boarding and no one was there to explain why."

Fordele: "Always replacement"
Ulemper: "None"

Fordele: "Everything"

Fordele: "That is wasn't crowded"
Ulemper: "That I had a 5 hour delay and I was t informed about it earlier"

Ulemper: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Ulemper: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Ulemper: "Headsets did not work"

Ulemper: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Ulemper: "We didn't had entertainment"

Fordele: "Very efficient airline; all goes smoothly"
Ulemper: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Ulemper: "Boarding was slightly confusing. Calling groups to board was not so organized"

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Fordele: "The plane size & comfort was excellent. The staff were very friendly"
Ulemper: "N/A"

Fordele: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Ulemper: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Fordele: "The crew tried to be helpful but were equally frustrated with the ground crew."
Ulemper: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Ulemper: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Ulemper: "We had 4 hour delay causing a stop over at 3am. So yeah"

Fordele: "Overall KLM experience is good"
Ulemper: "Food quality was mediocre for a business class flight."

Fordele: "quick/efficient boarding - good staff - good food - easy flight !"
Ulemper: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Fordele: "Everything was good except for the entertainment consul for one of our seats."
Ulemper: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Ulemper: "Lost all our bags so couldn’t ski"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Fordele: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Ulemper: "Transfer point needs upgrade."

Fordele: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Fordele: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Fordele: "Entertainment options."
Ulemper: "Service was poor, seat did not recline, and the food was terrible."

Ulemper: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Ulemper: "My suitcase didn't come with the airline."

Ulemper: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Fordele: "NOTHING"
Ulemper: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Fordele: "The service"
Ulemper: "The seats"

Ulemper: "Still waiting to board after missing this connection had to be booked on another airline"

Fordele: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Fordele: "Good flight, very attentive crew."

Fordele: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Ulemper: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Fordele: "Easy to board and easy flight."

Ulemper: "Flight departed 35 minutes late"

Fordele: "Food was excellent, frequent and filling"
Ulemper: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Fordele: "Good services!"

Fordele: "Arrived Early!"
Ulemper: "Left Late :-)"

Fordele: "Nice flight, nice crew, and a nice experience."

Ulemper: "Crowded seating, wake-up for breakfast service two hours before arrival"

Ulemper: "Bag was lost"

Ulemper: "Bag was lost"

Fordele: "The food was excelent"
Ulemper: "I have to pay to pay a little more confort"

Fordele: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Ulemper: "I don’t like the limited choice of drinks on these short KLM flights."

Fordele: "Flight was on time and quick and comfortable"

Ulemper: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Fordele: "Boarding/unboarding"
Ulemper: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Fordele: "I really like the spaciousness, the plug ins and general service"
Ulemper: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Fordele: "Timing & efficiency. Good food though only a sandwich."
Ulemper: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Ulemper: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Ulemper: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Fordele: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Ulemper: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Fordele: "The staff and crew"
Ulemper: "Nothing"

Fordele: "It was a short flight so it was O.K."
Ulemper: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Fordele: "Meget søde, venlige, hjælpsomme og smilende stewardesser"
Ulemper: "Under COVID-19 omstændighederne, lader det sig vel ikke gøre, men en kop varm kaffe på en kl 0600 afgang, ville have været prikken over i’et"

Fordele: "Andre det ikke"
Ulemper: "At vi fik ordentligt besked om vi får en voucher da vores arangement på Færøerne var aflyst"

Fordele: "Sæder og besætning ok"
Ulemper: "Forsinkelse aflyste afgange og mere forsinkelse i flere timer. 7-8 timer, hvor man har siddet i lufthavnen 2 timer inden afgang i forvejen. Og bliver bare tilbudt en madkupon på 75kr..."

Fordele: "Row of seats to myself. Free coffee."
Ulemper: "Coffee refill."

Fordele: "A lot of seating space. very comfortable."
Ulemper: "You have to pay for wifi."

Fordele: "The attendants were constantly providing services to the passengers."

Ulemper: "We paid for meals that were NOT delivered"

Fordele: "Too many crying babies!"

Ulemper: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."

Ulemper: ""sporty" landing in Washington :)"

Ulemper: "Udkald til gate, hvorefter vi stod 15-20 min. uden info om forsinkelsen. I fly vidste man ikke at vi havde købt breakfast hjemmefra, men vi fik det da uden problemer alligevel. Men brød kun budt én gang og kaffe 2. gang langt senere. I Malaga ventede vi næsten en 1/2 time ved bagagebånd."

Fordele: "N/A"
Ulemper: "Et halvtomt fly med en aldrende besætning der klart havde været for længe på arbejdsom kun havde fokus på at blive hurtigt færdige med pligterne så de kunne komme til at pludre med hinanden."

Fordele: "N/A"
Ulemper: "N/A"

Fordele: "Stille fly godt sæde."
Ulemper: "Wifi virkede ikke eller kostede Xtra. Man fik ikke en gang et glas vand."

Fordele: "At jeg kunne ligge ned og sove"
Ulemper: "Sov hjem og fravalgte første servering på business. Der var også en større flok amerikanske gæster som dog valgte at feste igennem på turen - da jeg vågnede var personalet godt trætte af alle passagerer og da jeg ville have lidt i pantryet var det pakket ned 2 timer før ankomst - sikkert for at lukke førnævnte fest - men det retfærdiggør vel ikke at de øvrige gæster også har indløst billet til business og den service der betales for."

Fordele: "Da vi først var kommet ombord på flyet gik tingene sin vante gang... ellers var der ikke meget hoved og hale på noget som helst."
Ulemper: "Men hvorfor annoncerer man at flyet skal board 1 time inden det sker, så passagererne kommer til at stå i kø unødig lang tid. Flyveren var 1 time forsinket på Flightradar24 og også i virkeligheden!!! Det var ikke noget groundpersonalet ville ud med, så alle annonceringer gik efter tidsplanen - den originale med altså en times gap! SAS find jer en mere kvalificeret partner i Athen, da det er var helt hen i vejret og dårlig service."

Ulemper: "I was"

Fordele: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Fordele: "Stewardess assistence"
Ulemper: "Delay without other notification than the expected change of departure and loooong wait before boarding"

Ulemper: "We were traveling with two kids, and one of the kids drops some bread on the floor of the flight. One of the crew is angry to us about this, which makes us very uncomfortable."

Ulemper: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."

Fordele: "Samme som på hjemturen - sæderne var bedre ude i siden"
Ulemper: "Ingenting"

Fordele: "Pleasant and safe flught"

Fordele: "I slept the whole way through"

Fordele: "The airline staff were so positive and friendly. Really made the long trip easier."

Ulemper: "Delay, no place to sit and wait"

Ulemper: "Never made it to destination"

Ulemper: "Seat was uncomfortable."

Fordele: "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Fordele: "Everything was on time!"

Fordele: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Ulemper: "Smaller than average seat size."

Fordele: "Personalet var sådan set op og festede meget over at en kollega havde sidste tur inden pension. Desværre holdt de den kommende pensionist på business, så hvem det var der blev klappet af er stadig et myserium. Men hyggeligt at være med kabine personalet på arbejde"
Ulemper: "Gamle reservefly, hvor der mangler både det ene og det andet samt en 10 år forældet komfort. Når der sættes reservefly ind af væsentligt lavere kvalitet end den vare, som man forventet køb, så bude der være en eller anden form for kompensation. Forøvrigt glad for jeg ikke havde indløst business på denne tur da det i grunden havde været at betalte dobbelt for forventelig komfort på en moderne SAS Plus."

Fordele: "Extra opmærksomhed i Plus class."
Ulemper: "Kort nattesøvn."

Fordele: "Meget smilende og godt trænet personale. Tommel op"
Ulemper: "Sandwich under al kritik. Meget dårligt udvalg"

Fordele: "Ekstra ben plads uden omkostning, hvis man er hurtig med check-ind. Gratis kaffe."

Fordele: "Super imødekommende kabinepersonale"
Ulemper: "Manglende information omkring hvorfor hjemturen blev med transit over Stockholm."

Ulemper: "to realise at the airport that they will charge me 70 EUR for one luggage for one way only is outrageous! it wasnt clear at all that there wasnt luggage included in the price of the ticket... all of my previous tickets bought via kayak and priceline were also with luggage included and we have understood the given price as including luggage! i find it very negative and very bad experience and feel robbed, this is not acceptable business approach. my suggestion is that you will refund me the extra cost for the luggage. thank you."

Fordele: "SAS is the best airlines !!"

Fordele: "ingen bagage drop før SAS bemander indcheckningsskrankern to timer før take off. Vi var flere som hang timevis i hallen m indcheckning. Heldigt at der ikke var forsinkelse!"

Fordele: "Introduce meals even to economy class"

Ulemper: "Baggager fees were high"

Fordele: "Fabulous"

Fordele: "The dinner was great!"
Ulemper: "The variety of movies was more limited than I expected."

Fordele: "connection was easy and quick"

Ulemper: "A very fat man seated next to me and occupied half my seat, very uncomfortable!!!"

Fordele: "Comfy and good movies!"

Ulemper: "sas online system needs to be overhauled and user friendly. one sas phone agent not helpful, called back and the agent was very helpful"

Fordele: "Too upset to continue senseless survey"
Ulemper: "Vacation ruined"

Fordele: "Much roomier than united"

Fordele: "The staff was very friendly and I noticed how kind they were to a mother travelling along with an infant and toddler."
Ulemper: "I've had blankets on previous plane rides. It would have been nice to have something to cover up with."

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Fordele: "How great everyone was and smooth sailing."
Ulemper: "Made sure the flight was not over booked."

Ulemper: "Delayed"

Ulemper: "Delayed"

Fordele: "rien"
Ulemper: "tout est à revoir !"

Fordele: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Fordele: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Ulemper: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Fordele: "Spacious business class seats, excellent meals"
Ulemper: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Fordele: "The crew was terrific."

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "The crew was very friendly."
Ulemper: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Fordele: "Flight was on time."
Ulemper: "In flight complimentary food and drink service could have been better."

Fordele: "Crew was wonderful and welcoming!"

Fordele: "Food and drinks very good"
Ulemper: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Fordele: "Amazing crews!"
Ulemper: "N/A"

Fordele: "The crew"
Ulemper: "Seats! They were too small!"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Fordele: "Great seat. Comfortable. Quick boarding."
Ulemper: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Fordele: "The crew was very careful"

Ulemper: "shuttle from terminal to plane takes a long time. Flight left late"

Fordele: "The Air France service was ok. Got me to my destination on time and alive."
Ulemper: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Ulemper: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Ulemper: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Ulemper: "Security services at Manchester airport...too long and not friendly at all"

Fordele: "I like fly attendant who served us meal"
Ulemper: "I didn’t like that space between each seat is small"

Fordele: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Ulemper: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Fordele: "Flight attendant was very nice."
Ulemper: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Fordele: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Fordele: "The service"
Ulemper: "Nothing"

Fordele: "Charmingly nice crew and involving captain"
Ulemper: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Fordele: "Speed, courtesy of the flight attendants"
Ulemper: "Landing was a bit rough, understandable due to the weather."

Fordele: "Staff was nice"
Ulemper: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Ulemper: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Fordele: "Everything was very prefect and would love to fly again."
Ulemper: "NA"

Fordele: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Ulemper: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Fordele: "Food was excellent and crew was very nice."
Ulemper: "Could not check in online before my flight and no zones to board just line up and go apparently."

Fordele: "Crew was nice and responsive"
Ulemper: "The overall experience is regular at best"

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Fordele: "Efficient on and off Staff polite and helpful"

Fordele: "the Airline"
Ulemper: "The Airport, Security, Boarder control."

Fordele: "It was a 30min flight not much to say The crew on the ground really took care of us"
Ulemper: "Na"

Fordele: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Fordele: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Ulemper: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Fordele: "Fly til tiden"
Ulemper: "Mindre end 15 cm til sædet foran. (og ja, jeg målte) HELT uacceptabelt. Ikke engang plads til at mase min håndbaggage (en helt almindelig computertaske) ned i hullet."

Fordele: "The fast boarding."
Ulemper: "The long wait without the air conditioning until our slot in the takeoff list became available."

Fordele: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Ulemper: "One bag did not arrive in Toronto, apparently delayed in Paris."

Fordele: "I liked their seats, I had enough space to get comfortable flying internationally for 14 hours."
Ulemper: "Just wish they served water a couple times more, because when you're in the plane for the whole day, 2-3 little cups isn't enough."

Fordele: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Ulemper: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."

Ulemper: "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."

Fordele: "I liked the (free) upgrade to Premium Economy."
Ulemper: "Food was ok but I recommend including a small salad with dinner."

Ulemper: "Not being able to choose my seat on a 500€ return flight is a joke."

Ulemper: "This airline is borderline budget airline even in business class."

Fordele: "The flight crew were amazing and had lovely gifts for our daughter"
Ulemper: "the flight was late and no food or drinks were available without paying rather high prices"

Fordele: "The crew was nice. The seats were ok."
Ulemper: "The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today."

Fordele: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Ulemper: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."

Ulemper: "Water could have been served complementary"

Ulemper: "Manglede en servering af kaffe/te"

Ulemper: "Overbooked, no room for carry-on luggage"

Fordele: "Crew was very pleasant and attentive."
Ulemper: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."

Ulemper: "Choice of food was very limited as they were missing the food in catalog."

Fordele: "Afgang og ankomst til tiden."
Ulemper: "Sæderne i BRUXELLES Airlines fly er så dårlige at man selv på en så kort flyvning får ondt i bagdelen."

Ulemper: "I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight."

Fordele: "Excellent service. Friendly staff."

Fordele: "None"
Ulemper: "Delay boarding,delay riching destynation,poor crew service"

Fordele: "it was just perfect, no complain"

Ulemper: "Ofrecen un snack como parte del vuelo y no dan nada."

Fordele: "good"
Ulemper: "the fact I bought a new ticket"

Fordele: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Ulemper: "Nothing!"

Fordele: "Timeliness, crew and seat space.."
Ulemper: "I had problems checking in online and never could assign seats.. had to wait to check in at the booth and got random seats so my husband and I got seperated seats.."

Fordele: "The crew was calm, professional and polite."
Ulemper: "There was a delay of almost an hour on my first leg of the trip, which meant that I was really rushing to get to the gate for my connection in Brussels. It would have been nice to have some sort of express option for that, since it was the airline's fault that we were late."

Fordele: "Everything"

Ulemper: "You have to pay for any drink and snacks in flight"

Fordele: "Nothing"
Ulemper: "The service and constant mistakes on rebooking a cancelled flight that ended in more than 6 hours delays and luggage lost"

Fordele: "Gode sæder og vi var tidligere fremme end forventet."
Ulemper: "Det tager lang tid at boarde og stige af når der kun er en dør i brug."

Fordele: "Sjov sikkerhedsvideo i starten. Alt gik som det skulle."
Ulemper: "Sæderne var ufatteligt dårlige at sidde på og derudover blev jeg bedt om at have min håndbagage under sædet foran så jeg havde heller ikke noget plads til mine ben."

Fordele: "They gave us a pillow and blanket so we could sleep. They offered a good selection of movies and other entertainment. The airline staff was friendly and helpful."
Ulemper: "Seating was cramped but all airlines treat their three class clients like cattle."

Ulemper: "Even after meal request few days back, no veg meal available for this long journey"

Ulemper: "Delayed biarding then sat on tarmac for ages."

Fordele: "flight arrived safely"
Ulemper: "everything else. Tegel is a mess, but also this Brussels Air / Lufthansa flight was tightly packed with absolutely no service for anyone not in the first 12 rows of the plane - more than half did not even get a drop of water"

Fordele: "Nothing"
Ulemper: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."

Fordele: "I was happy to see that I had a huge amount of leg room on both of the flight legs! - Very comfortable"

Fordele: "Clean and somewhat comfortable"

Ulemper: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."

Ulemper: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"

Ulemper: "Lost my bags or did not make it on time for connection."

Fordele: "Flight was delayed and we had to spend time Waiting both in the terminal and the plane. But crew was very nice!"
Ulemper: "Would have been nice to have been given a free snack or some water while waiting. We got a tiny chocolate which was nice but didn't make up for the waiting time"

Ulemper: "I ordered kosher meals and asked at the gate if the kitchen sher meal was ordered... they said yes but in the flight they didn't have it registered."

Fordele: "A very full flight that was managed well. Staff were accommodating and pleasant."
Ulemper: "I am not a fan of spicy food when flying so the snack item did not work for me. The more interesting international films were not available with English subtitles."

Fordele: "The seats were great, we were seated in an exit row, so loads of legroom, we are tall so this is very important. Crew was very friendly and helpful."
Ulemper: "No fault of the airlines, but I was seated next to a very large family with little kids and a baby. I'm usually pretty tolerant, but the back of my seat was kicked for 8 hours and the kids kept running right in front of me causing me to constantly move my legs. Ugh. Food was ok, nothing special, it edible."

Fordele: "Excellent"
Ulemper: "Everything is fine"

Fordele: "The crew was nice"
Ulemper: "I paid for a ticket that includes a hot meal, but a day before the flight they changed their policy so I didn't get any meal. They even asked for money for a cup of water, and this is my red line. The seats recline and comfort is poor."

Fordele: "The confort"
Ulemper: "The delay and the food. There was sand in the fish"

Ulemper: "We got stuck on the plane for an additional 5 hours before take off because of the smallest amount of snow. Even knowing how much extra time they did not load any extra food on the plane. We finally took off only to be rerouted to Lome instead of Accra which took an additional 2 hours. The whole thing took an extra 7 hours. From 11am to 12:55 pm we were provided only 1 meal and ice cream. The staff were not apologetic at all, they said if we wanted to be mad at someone it should be the weather... They should probably go back to customer service school."

Fordele: "Pleasant crew,good ice cream"
Ulemper: "Meals are OK by repetitive if you have several long flights in one day."

Fordele: "Service"

Fordele: "The plane was clean, the crew was friendly. Legroom was very good."

Fordele: "Leg room seemed above average. Food was very good."
Ulemper: "Having games on the monitor is not a good idea because people are constantly pushing on your headrest!"

Ulemper: "No communication on what was the reason of the delay"