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The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
excellent service nothing
In general every thing good and staff are very helpfull. No.
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
Elegant and with all modern facilities Toilets dont have locks
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
Hotellet har en fremragende beliggenhed ved floden Limmat med udsigt til Zürichsøen og alperne - hotellet har et smukt og smagfuldt interiør. Fremhæves skal pianobaren med en fantastik stemning. Morgenbuffeten er excelent. Prisen på værelserne taget i betragtning burde eksempelvis betyde, at minibaren burde være til fri afbenyttelse, inden for rimelige grænser
small room and small toilet
The cleanliness and the staff. The location is not far to the lake as well as to the center, but it is not in the center. Internet was free in the reception area. I booked 2 rooms, one of the was with no toilet door. the other thing is they did not allow me park my car in the carage. They have a rule to keep the key with them only for parking.
It was a bad experince The bed, the bathroom, the room, the air condition and the value of money
compared to others still reaonable expensive
location deficient aircondition, several TV channels offered on the menu were not available, no telephonedirectory in room, defective teapot, no continental breakfirst as an option.
Nothing special, standard hotel, small rooms for a 4*
The courtesy of the staff.
Professional staff, beautiful room. I have stayed at several hotels in Zurich, but would return to this one, I think.
Excellent service, optimal location
very cooperative and helpful staff
This was a basic business hotel. Nothing special about it, but very expensive.
great location during week very remote at night
Friendly staff No
Lovely suite, very clean helpful reception staff.
Superb hotel. Very well positioned for Paradeplatz and Bahnhofstrasse. I can think of nothing bad to say about it.
your friendly and helpful staff and reception. headboards of beds are not very comfortable
Breakfast, service, cleanliness, location
the location i was excepting more modernity and better service...
Atmosphere and service during breakfast
One of the best hotels in the world. Highly recommend the Junior Suite. The food is amazing, and the service is second to none.
the hotel is very nice, the breakfast is excellent. The price is a bit too high for accomadation.
extremely cozy and stylish design in room and in the hotel facilities No. If room rate could be less expensive.
Very nice stuff. Clean room. Nice breakfast. Great Location. Allowed me to checkout late.
The excellent location, and the absolute quiet when you can get a room on the inner court. The use of "plasticized" undersheets as matress covers which guarantee one a sweaty night and make creeking noises when you turn around. Asked them not to use those at my booking, asked the desk at checkin as well, but still they succeeded in giving us these sheets. Only after calling house staff did they finally change it for the classical bedsheets.
there's some refurnishing going on in the lobby, so there's some noise on the 2nd floor and a lot of plastic lying around.
locaton, renovated room public areas were under renovation, customer should be informed about it and be compensated accordingely.
His location Poor Internet services for clients
Very convenient and pleasant location in relation to main station, shopping area and the lake. The room was of attractive modern design, large and with excellent facilities. The reception and breakfast staff could be a little more welcoming, but this was not a problem in any way.
Modern design of rooms, excellent location; welcome drink at the bar Hotel lobby currently under renovation, bus this does not create any inconvenience, just that the hotel does not look very attractive when you enter it. Paid wifi internet for the class and price of the hotel was unpleasant supprise, however there was a possibility to use free wifi in a hotel room of the restaurant located opposite the street:) ashame for the hotel. Choise of brakfast was not bad but usually 4* hotels have better choise.
very good location.comfortable room.nice service.