Rent og pænt. Høflig og korrekt betjning. Pæne værelser. Dejlig morgenmad. Der var en alarm. Vi henvendte os i receptionen. Roligt personale. Alarmen afblæst. Ros til alle. Nej.
Vi havde et familieværelse/apartement med rigtig god plads, selvom den sidste seng var en ekstra opredning. Indtjekning gik hurtigt og smetefrit, værelset var enormt med bord, køkken og sofahjørne. Placeringen i Bonn kan nok ikke blive ret meget mere central uden lige at skulle bo midt i centrum, kvarteret er smukt og der er en sikret underjordisk parkering under hotellet. Egentlig ikke, morgenmad ligger i den dyre ende 12€, børnene var dog gratis ;-)
Spaciousness of the room and the interior decoration - fantastic The structural noise - you could not help but hear everything, and there was a constant rumbrling noise. In the morning this was accompanied by a consistent knocking noise. Despite this the experience was fantastic - my wife shares the same opinion
Excellent ,friendly service
I loved the location on the rhine. My room was not made for my second night stay since they did not complete the room by 3:30 when I came back to my room and after that I went out at about 4:30 and I suppose it was too late for housekeeping - so my bed wasn't made, my towels were changed etc.
The breakfast was really good (as all breakfasts in Germany), the room was clean and modern The hotel is situated on the Rein river and not far from center, but to reach it in the evening is rather dangerous and scary, as there is park, where are no people and lights. There is no free wi-fi in rooms, in the lobby there is a computer but you need to give the receptionist your credit card or passport to use this computer maximum for one hour. The hotel has restaurant but it is always booked, so if you are staying at the hotel, it's not possible to have a lunch or dinner there, the receptionist woman recommended to go to another restaurant about 20-25 minutes away and didn't mention that there is a room food service.... The windows face either the park or river and it's very noisy outside: songs, loud music...
Location - on the river, and very close to hotel One of our party for dinner did not receive what they ordered, but the staff made us feel it was our fault and could have been more gracious and customer focused. This was the only bad experience with the hotel staff, otherwise they were excellent.
Very peaceful with views of the river Rhine. Good food in restaurant.
The service at the hotel is first class. Excellent breakfast options and outstanding restaurant. The views from the breakfast/ restaurant terrace is unbelievable. Well located to get to the city or public transport. The room I was given was extremely small and overlooking the driveway. A problem if you have a long stay like I did of two weeks.
Great location; quiet and comfortable, and just a few minutes from the city centre. Staff helpful and pleasant.
It was excellent throughout. The breakfast on the terrace is an ideal way to start the day. It was one of my best hotel experiences ever.
All aspects of the hotel were good! If I was to look for something that may be improved it would be that breakfast finishes at 10:30 and when coming at 10:00am you may find that the choice is limited and thingd are being put away. However, this is looking for an item to be critical about.
Clean and comfortable rooms Housekeeping service started at 8:30 am on the weekend, too early and annoying. Satellite TV channels included only one in English and none in French.
The location is unbeatable; right next to the train station. The staff was very correct and customer service oriented. Nice (hard, I like that) beds and decent breakfast. The interior seems a bit tired, the TV had only 1 English channel, and the heating wasn't working very well. These are all minor points. What is extremely important to notice, and other travelers have mentioned this as well, is that the sound proofing (which the hotel states on its website) only refers to the inside of the hotel. Sounds from outside, including but not limited to trains, can be heard quite easily, even on the fifth floor looking onto the street.
The breakfast was superb. The location suited us perfectly as we travelled by train. Very comfortable room and bed. I liked the No smoking rooms I did not like people smoking in the Lobby area. It spoilt the atmosphere of an otherwise great Hotel.
Excellent location, almost next to the train station and within walking distance to the city centre. Good breakfast choice. The smell of smoke in my room and in the area between the elevators and the restaurant where there would always be smokers. Many TV channels, but only one in English and newspapers at breakfast German only. Just one internet computer, for which they charged 12 times the price of the local internet cafes. If you are a German speaking smoker, go there. If not, give it a miss.
Very close to the train station, yet quiet enough that you only hear the train wheels as they pass. Walking distance to services and Bonn attractions. Buffet breakfast had good selection for varied diets. Maybe the basement bar area is in need of updating / renovation?
The bed was incredibly comfortable. The pool facility was clean and much appreciated (used daily). A computer with internet access was available in for extra charge. The location was superb; frankly, you cannot beat the location given access to public transportation. I walked from the train station to the hotel with luggage, which was no problem at all and gave me an immediate feel for the area. No.
A comfortable and peaceful hotel very close to hauptbahnhof and the bus station. Having breakfasts by a nice garden view with a friendly staff.
Sauna Parking costs extra 13 Euro per nignt
Location We booked a double room. But it was a twin room.
great helpful staff no ramp at the entrace....had to lift up and carry my suitcase up a set of stairs to enter! not good when one has a heavy suitcase
nice rooms, good breakfast, perfect location, staff was ok, swimming pool and sauna - ideal for a business trip to my mind
Very good hotel. Really nice breakfasts. Comfortable room and bed Note that if you book a single room - you might get a single bed. Was not a problem for me though as the room was quite spacious.
Lovely breakfast buffet.
The atmosphere, decor, dinner and staff. A freindly and effecient service in a typicaly old style German hotel. Good breaksfast and very comfrotable rooms. No
Very helpful staff, comfortable surroundings.
The staff in the Bristol are excellent. I have stayed there numerous times.
Very good location - just 5 min walking from central station and center of the city. Stuff on the reception is friendly and helpful. In spite of nearby central station its very quietly and cosily in the room, I slept perfectly. The breakfast is great. I didn't like room`s design - it looks old fashion for me, but it depends on you - I prefer modern style. And on my personal opinion its not 4 stars, but 3 stars is for sure
Very central and easy to find. very comfortable. Cost more than they originally quoted. They charged me for single use of double room when I had asked for two single rooms. I didn't ask for a double room and felt they shouldn't have charged me for this as it was their choice not mine.
Cleanliness and near the train station
excellent room, close to centre small bathroom although sufficient
there was no elevator. i had to go stairs with my big buggage.
comfort, convenience no
Very pleasant hotel in the center of Bonn near the metro-station Juridicum. Good atmosphear to relax and sleep. The staff is very helpfull and polite. Breakfast was also good and not too simple for 6 Euro.
The room was very quite, the breakfast was very good and diversifay -
Location near the city, Second time we have stayed in an apartment and the privacy, comfort and space are all spot on. Nice breakfast with freshly cooked eggs to order. Modern room with good TV and music system and small kitchen. Found with Sat Nav, might be difficult without it. Location is a buy-off with ease of parking but we have managed to park each time.
The room smelled of smoke
location is good
very close to city centre but still quiet location
It was a very comfortable quiet hotel, enjoyable breakfast no lift
The staff at the hotel are very friendly and helpful. Our room was quite large for European standards. It contained a refrigerator which we did not expect to have... Overall, we had a comfortable and enoyable stay. The breakfast was 6 euro/person and quite substantial and worth it. I would definitely stay at the Mercedes again.
Very clean and renewed recently. little expensive and no 24 hours reception.
wireless easy and effective, stuff helpful even during night