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Staff did not go out of there way to help you. Parking is extremely which is fine.
Location was convenient. Room size was good. Staff was not very social or polite. Breakfast was just ok.
24 hour coffee/tea bar was great, plus the location is hard to beat. Parking is expensive, but parking in cities is always expensive.
Rooms are clean and very comfortable. Convenient to things in the Lakeview and Wrigley Park area of Chicago. Right next to the Red Line. The woman who works the front desk was very unfriendly. Not very welcoming at all.
Very close to the "L"
The room was clean and nice, if a little aged. The halls and lobby were overwhelmed with a potpourri/urinal cake smell that was clearly an attempt at masking something even less savory.
Location, service, welcome, suite.
Amenities in room were on point. Everything I needed was represented. For a single traveler I found the room cozy overlooking Belmont. Location could not be beat for exploring the g hood, proximity to downtown, and Wrigley Park (next stop on the el). Had lots of questions, staff was accommodating. 2 cleanliness issues with hair, dresser and towels.- long strands. I'm bald, male. Refrigerator, 1st nite, saturated carpet around it. Reported it, nothing done. This is an older building, walls and ceiling are thin. 2nd night above neighbors moved in. Could hear them walking, and if there room was as small as mine, they must have been doing laps like a hamster. The saving grace, the white noise from the squeaky ceiling fan. This is every issue I had for a 3-day stay. The place is worth the rate with the understanding of the product. Perfect for a place to sleep after spending the day and evening exploring the city.
Very convenient location, sandwiched between shops and tons of food places. The staff was super friendly and helpful. The hotel itself was very nicely decorated and clean. They have free breakfast and coffee and tea available all day. The rooms were larger than I really expected for a boutique hotel. They have parking and are very helpful in showing you where to go (I'm not good with directions so I appreciated this). They also have a great list of neighboring food places. I just thought they really did a good job at making sure your stay was pleasant. Our room was literally NEXT to the train station so it was loud. The sound of the train was okay, nice actually, but the announcements from the station were pretty loud throughout the night. Our room did not have an AC unit - I notice many others did - and we were not informed. You cannot sleep with the window open with that train so if it's warm, you're sweatin' it out!
Good Value. Divided room. Comfortable bed. Great location. noise to cta. small elevator. breakfast was not the best.
Incredibly comfortable room and fabulous location! Parking was a bit difficult
The room is very nice as well as the bathroom all very clean who is in a great location my room actually faced the L and I never heard the train
Very nice area! There are a lot of restaurants and bars near by. The staff is very friendly. Very good hotel for short-term stays. But the rooms are so tiny .. Small room, view from the window to the parking
The rooms were not clean
Mattress was comfortable Elevator was not good.
Location good Hotel bad Our room was literally in the stairwell, old, holes in wall, wall paper falling down, worse than a European hostel
The bed was very comfortable; sheets and towels were clean. Coffee maker worked; room includes a flat screen TV, which I did not confirm was working, but it was there. This is NOT a "first tier" property, and I'm certain they know that. However, if you need a hotel near a meeting in this area, there are few options; this was the best I could find. Building is very old, but well-maintained. Room was extremely small - barely enough room to move around the bed (I thought I was in an old-fashioned 3rd tier NYC hotel in the 1970s). Bathroom was ancient; water pressure was virtually just a "dribble" from the spigot in the tub; no hair dryer was provided. An average Hampton Inn is luxurious by comparison.
Dirty bathroom Rude clerk Told me online booking company's lied about parking and amenities
My wife and I stayed two nights, and when we got back we had bites all over us. Called the hotel twice and they kept saying they'd get back to us and never did. Now I'm praying we haven't brought the bedbugs back to our apartment. Do not stay here!!!
Great location, nice staff reasonable price. Not the best heating system in the world, but other than that everything was fine and enjoyable for an economy hotel.
Loved the double closets and double bathrooms!!!! Beds were a little close together, but manageable. Quite a quaint place! Paying for parking!
Family friendly hotel that's close to everything. Staff were really helpful and friendly.
Our stay was great rooms very clean location super easy check-in friendly staff. E- mail confirmations were great. Will definetly come again.
It was located in a great area, I had everything I needed. As I was checking out, one of the housekeepers ran all the way down to give me my computer charger! I thought the cost was a little high for the size of the room, but not big deal.
location no microwave. mini fridge was only for their items parking for hotel was blocks away - no offer for valet was nice that it wasn't a main road, but tougher to get to trains.
Walked to Cubs game! Walked to amenities and dinner, great location! Old building, but tasteful decor and very clean! We didn't have time to enjoy the cookies or breakfast but overall a good stay! Staff was very nice.
Was close to the Metro which was why we were up in the city. Nice little hotel. Rooms seemed a bit dated but was a nice atmosphere. Really enjoyed our stay. Bed was a bit uncomfortable but most are when I travel.
The staff, the GM Dan is charming, like an old friend The bathroom exhaust fan didn't work
Great Staff Great Location ITs OLD kids going to the Cubs game were EVERYWHERE - cute but loud Creaking floors Typical American breakfast (blue milk w no fat and cheap cereals/breads)
mostly nothing car park 5 mins walking away from the hotel in another building! morning staff should treat customers in better manner unless the big manager is ON! night shift people much better in terms of helping customers!
Quaint cute hotel hidden among a nice neighborhood just away from the busyness of Wrigley. We walked to Wrigley stadium 2 xs during our stay. The hotel room was small but clean and comfortable and the prices for the mini bar were a nice surprise! Our room was really small and the breakfast was a sub par continenta,l but our bathroom was really nice and they had robes and all the hair/body soaps necessary so no need to bring your own.
The staff at the Majestic Hotel are all exceptionally friendly and helpful. Also, the rooms and facility are clean and well maintained. The floor in room 311 is creaky in a few places. I suspect that could be a problem for the people in the room below 311.
The rooms, breakfast Parking. Had a parking ticket in the morning.
I was able to travel to work downtown easily for a new job. It was very convenient to stay here while waiting for my new apartment to be ready. They were able to store my personal items until I could move to the new apartment. The entire staff was very friendly.
The room was clean, there were 2 refrigerators and a microwave and a sitting room with plenty of space (although bathroom was a tad tight)... The halls were clean, mostly quiet and the staff was always going out of their way to help and be personable. Breakfast actually had protein (I'm a nutrition expert) instead of just 27 selections of carbs) so it was good enough to use as a real first meal and not a start/holdover till a real meal. We loved it. Wife and I might even make going there a tradition each holiday season. The ceiling fan in the room rocked enough when turned on that it made racket with the pull string as it swung around, and the radiator for heat was awkward to figure out. Parking is "close" but not in an adjacent building; it's oddly on the other side of the block the hotel is situated on and requires wrapping around the streets to get to...this is more than offset with $22 per day parking with coming/going rights... For Chicago, this is cheap and handy, since you can leave and reset the countdown at any time (the 24 hour countdown).
Room was nice, small, but convenient. Microwave, refrigerator, and nice staff. Was a great location. The room was a little expensive for what you got. Was hoping for a larger room or some other amenities. Breakfast wasn't served until 7AM which means I had to miss it.
Staff is friendly and helpful. Hotel, including rooms is very clean and quiet. Room decorating and furnishing is current.
Location was close to Wrigley Field, dining, and grocery store Breakfast was not good. Poor options, and crowded space (think a closet converted to a self-serve breakfast nook). Parking nearby was expensive at $38 for a 24 hour period.
The hotel staff was friendly and courteous. Quick and easy check-in and out. Nice breakfast. The bedroom and bathroom was very clean and comfortable. The hotels valet was not friendly, made me feel uncomfortable.
Breakfast was included. Great perk! Friendly staff. The toilet wasn't flushed.
Staff was great , location. Staff was accommodating changing our room after 1st night was next to elevator. Had us in a room right next to the elevator. They should never rent that room. Banging and dinging all night. Internet and tv didn't work. Second room tv reception was good but still lacked Internet reception.
Great location, friendly staff, easy parking. High priced compared to other hotels
Great location, room equipped with wi-fi, microwave, fridge. Also, free bottled water left in room each day. Great Mexican restaurant on the same block. Walking distance to shops, bars, attractions. Friendly staff. Above average continental breakfast. Look forward to the next stay. We stayed in a room on the first floor which was right next to where the continental breakfast was served. While the room was very adequate, it was noisy in the morning. Other than that, a very pleasant stay.
Easy 10 min walk to the Cubs game. Tons of stores and places to eat at. Great neighborhood and felt safe walking around at any time of night as there were always people out. Easy parking in attached garage. Would stay again. Nothing.
great room 415. spacious at the end of the hallway and quiet. I had to keep logging into the internet which was frustrating as I was trying to work. Their internet kept bouncing me off. Same with the tv -- kept loosing signal or freezing.
The staff was courteous and professional My room was by the elevator, which was beeping constantly.
Comfy beds. Nice staff. Nice location. Nothing displeased me.
Everything was ok Nothing
The facility is extremely welcoming. The staff are very helpful and nice. Much is provided at a low cost. I went to Chicago on a whim and ended up staying for three nights at Wrigley Hostel. I absolutely enjoyed my stay and would gladly stay there again. The only down side, if one can call it such, is the location. The hostel resides in a very nice neighborhood. I was not concerned about safety. However, this nice neighborhood is about fifteen minutes from the city center. You will end up riding the subway a lot.