Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro The booking site Amoma.com gave me an invalid confirmation number, and since the hotel was already full for the second half of my stay, I ended up quite stressed out and dragging my luggage around for a full day until the hotel had a cancellation and I was able to stay. Amoma.com was very responsive and professional when they finally responded (I think they're based in Switzerland), and I think some third party was responsible for the booking problem, but regardless, my stay was more distressing than I had hoped for. If you have a choice, I would recommend booking with another agency for this location.
Staff was very friendly Sense of style The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow Paper thin walls Poor internet Small bathroom (even for small people) SLOW and small elevators Couldn't get receipt at checkout (printer not working, system didn't allow for email) All in all, it was a stressful stay
The room was very clean and spacious. The bed was comfortable. Staff was friendly and professional. Easy check in and check out. I would stay here again!
i had no booking when i arrived, yours or their system had stuffed up. I have paid the hotel directly, please ensure you do not charge me
The location is good, slightly away from the bustle of Michigan Avenue, but not too far. Everything is within walking distance and in a nice area. Nice, friendly staff. It would have been great to have a mini refrigerator in the room and the room temperature was a bit colder than my comfort level.
Nothing Paid for standard room and was told that's a sleeper couch in a room that is really the living room for a suite. Room also smelled like cat urine, couldn't stay there, booked a room at Hotel Intercontinental on Michigan Ave and was treated to a nice room and free breakfast.
Room configuration was awesome, staff was great especially the gal at the breakfast bar she kept the atmosphere light and was focused on making the experience a great one. Don't remember her name but has an accent and talks to every guest.
The location is great. Some stuff at the reception are mostly very impolite, not trying to offering helpful suggestions, acting as if the customers are just willing to cause problems, which is definitely not matching to the level.