Hoteller i Chicago i nærheden af Gold Coast

Great location just off the Magnificent Mile easy to get to just with everything you might need to downtown. When was nice but needed a few small maintenance items repaired other than that it was a great place to stay.

The location is excellent for whatever activity of interest in downtown Chicago. Attentive and courtesy staff

Very nice updates to room and bathroom. Comfortable bedding, drumBAR on the 18th floor, and great location. Room was extremely hot and the temp could not be adjusted. The room was also very small but worked for our 1 night stay.

Great location and value...staff was fantastic, reacted to every need we had with a positive attitude and were very timely. nothing...we don't spend a lot of time in a hotel when we travel...met our needs perfectly

The robes.

Hotel was clean and staff was exceptionally friendly. Doorman was extremely helpful. Donut shop downstairs was delicious and convenient. The location was decent if you're willing to walk about a mile to anything you'd like to see. Room was a little small and elevator was extremely small preventing us from getting our stroller in if anyone else was in the elevator.

Comfortable, elegant, convenient excellent accomodations. Food very good but somewhat overpriced. The hotel tower is very tall and our initial room on the 40th floor was very noisy in the wind and rain storm. The swaying was not noticable but the sound of creaking wall and ductwork was uncomfatably loud. The staff did move us to a lower floor to a large apartment suit which was very quiet.

Hotel has great location, very nice accomodations. There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

Very good welcome and staff performance An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.

Great restaurant recommendation and service!

The hotel was very luxurious, clean and quiet. The bed was amazing and the views from the room were very pretty. Staff was friendly and accommodating.

They anticipated your needs. Didn't have to look for staff. Always readily available. Even though a Hyatt reward member, was still given a handicap room.

The lobby and fitness center were both great. Desk chair was not comfortable for working on a laptop.

There's so much to like about this hotel: service, location, accommodations, etc. Everything about this hotel is set up to make sure your stay is perfect.

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This guest did not leave comments about this hotel.

Great location in the heart of the Mag Mile/Gold Coast. Staff is friendly and helpful. My kids loved Parker, the house dog. The pool and locker room areas were wonderful. Minor detail, but I couldn't change the spray pattern setting on the shower head. I just switched it over to the hand held and all was good. Like I said, minor detail.

We loved how friendly the staff was. William went above and beyond for us! For the price, it would have been nice to have even a basic breakfast included.

It may seem a bit expensive but the service is effective and prompt. They have in and out privileges and are quick to help There is no free WiFi but I have my own mobile plan.

The hotel has decent accommodations and lives up to the name. The rooms are nice, the beds are comfortable, & the bathrooms are clean. (don't park there!!!!) PARKING PRICES, WTF!? Buying anything (aside from the room itself) from the Westin is out of the question/budget.

Shopping and sightseeing were close by. I spilled coffee on my robe on the first morning and it wasn't replaced in the 6 days I stayed there. I don't think he says we're changed during those 6 days either. Otherwise the staff was really nice and the room very comfortable.

Great valet service. Small rooms

Great dining options available and close by to lots of shopping outlets. It would be wonderful if I could have a city view instead of facing another building since Chicago is such a nice city. Not close to any subways.

Could not have been happier. All of the staff were incredibly friendly and helpful. The room was beautiful and the bed and pillows were SO comfortable! No free wi-fi!

Basic Internet was kind of hit or miss on access and performance

Beautiful views from the pool & workout areas. Room was very comfortable. Nice location. No jacuzzi. The sauna was nailed shut.

Centrally located and friendly staff. Great size room and amenities for the price. Housekeeping could have been better. Room not cleaned until 5 pm and cleaning was substandard. Wet towels left in room and dirty coffee cups. Beds too hard. Also, teenage kids were given a handicap accessible room. We were not told about this until we saw the room. Didn't need to take up that kind of room, but after they had already unpacked, didn't want to change rooms.