Hoteller i nærheden af Lufthavn: Chicago Greater Rockford

Hoteller i nærheden af Lufthavn: Chicago Greater Rockford

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Greater Rockford (RFD) - Chicago, IL, USA
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De bedste hoteller i nærheden af Lufthavn: Chicago Greater Rockford

Renlighed
9,3
Comfort
9,0
Beliggenhed
9,3
Tjenester
9,0
Ansatte
8,9
Samlet 9,0 Fantastisk
Baseret på 242 bedømmelser
Renlighed
9,3
Comfort
9,0
Beliggenhed
9,3
Tjenester
9,0
Ansatte
8,9

Fantastisk 10,0
Fordele: It was very clean. The staff was friendly. The shower and beds were fabulous. A welcome relief after a long day of travel!
Ulemper: No
God 6,0
Ulemper: Bathtub faucet ran the entire time. No maintenance on site
Fantastisk 10,0
Fordele: The staff was very friendly.They made sure we were comfortable, and any questioned I had they did not hesitate to answer. Also, We had forgotten a few items at home and the staff was pretty good about getting us those items to make our stay more relaxed.
Ulemper: There was alittle dust around the lamps but I am a housekeeper myself, and I know it is not easy to get everything perfect. It's impossible. So no harm done and my kids had a great time.
Fantastisk 9,0
Fordele: I loved the atmosphere when you walk in the hotel. Beautiful fireplace. The room was perfect. I liked the setup of the room too. Staff was great. Very helpful and polite. Great location. Close to stores and restaurants.
Ulemper: No.
Fantastisk 9,0
Fordele: Great location, clean and comfortable rooms.
Ulemper: No
Fairfield Inn & Suites by Marriott Rockford - Rockford
Rangeret #1
9,0
Fantastisk 9,0
Baseret på 242 bedømmelser
Detaljer
Vurderinger
1176 kr

Renlighed
8,9
Comfort
8,9
Beliggenhed
8,3
Tjenester
8,6
Ansatte
8,6
Samlet 9,2 Fantastisk
Baseret på 35 bedømmelser
Renlighed
8,9
Comfort
8,9
Beliggenhed
8,3
Tjenester
8,6
Ansatte
8,6

Fantastisk 10,0
Fordele: I loved the setup of the room.The colors were great.Staff was wonderful.And I would definitely come bk.
Ulemper: Only that the pool was not open at the time.But I understood why.
Okay 5,0
Fordele: The 2 separate rooms
Ulemper: Did not like animal friendly. I felt animals might sleep in same bed and use same dishes.
Residence Inn by Marriott Rockford - Rockford
Rangeret #2
9,2
Fantastisk 9,2
Baseret på 35 bedømmelser
Detaljer
Vurderinger
1195 kr

Renlighed
9,1
Comfort
9,0
Beliggenhed
9,2
Tjenester
9,0
Ansatte
9,3
Samlet 8,9 Fantastisk
Baseret på 87 bedømmelser
Renlighed
9,1
Comfort
9,0
Beliggenhed
9,2
Tjenester
9,0
Ansatte
9,3

Middel 2,0
Ulemper: Samlet set forfærdelig oplevelse.
Fantastisk 10,0
Ulemper: Der var ingen gratis morgenmad. Der var en ekstra betaling for det.
Fantastisk 10,0
Fordele: The staff is very personal and always ready to greet you and assist with any need.
Hilton Garden Inn Rockford - Rockford
Rangeret #3
8,9
Fantastisk 8,9
Baseret på 87 bedømmelser
Detaljer
Vurderinger
1220 kr

Renlighed
9,3
Comfort
9,1
Beliggenhed
8,4
Tjenester
8,8
Ansatte
9,1
Samlet 8,8 Fantastisk
Baseret på 149 bedømmelser
Renlighed
9,3
Comfort
9,1
Beliggenhed
8,4
Tjenester
8,8
Ansatte
9,1

Okay 4,8
Fordele: Værelset var godt
Ulemper: Blev ikke informeret om den omfattende ombygning overalt. Var forpligtet til at gå igennem støvede, beskidte gangarealer. Min kone nægtede at gå ind. Jeg kunne ikke sove der, eller bruge sengen. $80 Spildt.
God 6,2
Fordele: Hotellet var meget billigt og værelset var meget stort. Så langt som jeg kunne fortælle, var alt rent. Vi havde ikke brug for meget, men personalet var hjælpsomt.
Ulemper: Hotellet ser ud til at være lukket. Det ser ud til, at det på én gang var et meget rart konferencecenter, men det har brug for lidt arbejde for at komme tilbage til 4-stjernet. Ingen bar eller restaurant.
Middel 3,1
Fordele: Sengen var behagelig, lobbyen var cool og funky.
Ulemper: Det første værelse havde et vindue i stykker og lugtede dårligt! Kontinental morgenmad inkluderet det værste "æg" nogensinde og rådden mælk!
Fantastisk 8,5
Fordele: Kundeservice var fantastisk fra receptionen til morgenmadsfolkene. Vores værelse var rent og komfortabelt. Ny GM var der for at hjælpe gæsterne og gav os nogle oplysninger om hotellets historie. Indretningen er ikke småkagesnitter og interessant at se sig omkring. God morgenmad.
Ulemper: Et hotelkort ville være dejligt, da du er nødt til at vandre for at finde poolen og baren, men det var cool at se på alle de små specielle dekorationsgenstande, der skal opdateres og rengøres dybt. Døre og tæppekanter viser manglende omhu.
Fantastisk 10,0
Fordele: Vi nød vores ophold meget , morgenmaden var rigtig god.
Fantastisk 10,0
Fordele: Alt var fantastisk, meget venligt personale, morgenmad var fantastisk. Beliggenheden er fantastisk!
Middel 3,6
Fordele: Intet
Ulemper: Beskidt, ildelugtende, i dårlig reparation, syntes farligt, dårligt behov for opdatering, flodudsigt blokeret, ildelugtende, ildelugtende, det var så slemt, at jeg ringede til bookingfirmaet straks efter at jeg kom ind på mit værelse for at hjælpe mig med at finde et nyt hotel.
Middel 2,0
Ulemper: I booked this hotel online using the pictures they showed of the property as the reason for booking. I was surprised when my wife and daughter arrived at the hotel and were afraid to exit the car to go in. They eventually did go inside and there were HOLES in the ceiling going down the hallway and several rooms were BOARDED up. They looked at the room and decided to go somewhere else. I called to cancel the reservation but they would NOT cancel the first night. They did refund the other 2 nights that I had paid. STAY AWAY FROM THIS PLACE. It is nasty and smells and they will not give you money back once you've booked. Totally disgusted!
Middel 3,4
Ulemper: Fireplace didnt work. Phone not plugged in. Facilities looked worn and delapatated
Okay 5,7
Fordele: Nice place, spacious rooms , right on the river with a nice view out the windows in the room
Okay 4,8
Fordele: The views of the river are beautiful. Beautiful old woodwork in the reception area.
Ulemper: Walking in, you can tell this resort was once something special but it hasn't been kept up. There is a strange juxtaposition of old and classy with new and tacky. The couches in both our rooms had holes and the stuffing was hanging out. The wallpaper was peeling off the walls. Other furniture as mismatched and old. They seem to be very short staffed so service was lacking. Breakfast food, though acceptable tasting, was empty more often than full.
Fantastisk 9,7
Fordele: For me the make or break it is 1. the bed & 2. the shower. Both were excellent. The gentleman that checked us in at close to midnight had a great attitude and was super helpful.
Ulemper: Still some remodeling going on that really stuck out given how nice most of the facility was
Middel 3,1
Fordele: The place is in tatters.
Ulemper: I left a wireless headphone and a charging block in the room. One hour down the road I realized it was missing and I called the hotel And they cannot located in the room that I was just in. I am 175% sure the items were exactly where I left them so I find it hard to believe they could not find. Items that are no value to someone else, but inconvenience for me to replace
Middel 3,3
Fordele: The front desk was super in trying to alleviate all the problems we encounter upon arrival and in the next 2 hours.
Ulemper: At one point in time this hotel was probably a wonderful hotel. It's past its prime now.
Okay 5,7
Fordele: Consulted Booking.com
Ulemper: 1) The bathroom toilet was not working at all; 2) non shampoo and no conditioner in the room; 3) limited breakfast; location is the most positive feature of this inn.
Okay 5,6
Fordele: the view and the food.
Ulemper: the beds,
Riverview Inn and Suites Ascend Hotel Collection - Rockford
Rangeret #4
8,8
Fantastisk 8,8
Baseret på 149 bedømmelser
Detaljer
Vurderinger
753 kr

Renlighed
8,9
Comfort
8,9
Beliggenhed
8,7
Tjenester
8,5
Ansatte
8,9
Samlet 8,6 Fantastisk
Baseret på 77 bedømmelser
Renlighed
8,9
Comfort
8,9
Beliggenhed
8,7
Tjenester
8,5
Ansatte
8,9

God 7,0
Fordele: It was very clean and staff was very friendly.
Ulemper: I was first in Room 111 the bed was super hard and there was a constant noise coming from the bathroom. I found it hard to sleep. I asked for a different room for my second night and rm 108 was perfect. No noise and the mattress was very comfortable.
Fantastisk 8,0
Fordele: The sleep number bed and rain shower was amazing!Friendly staff. Big room.
Ulemper: Unfortunately the pool was very cold and the hot tub was lacking the jets to make it a real hot tub. Was more like a big bath tub with hot water. Breakfast was not included either.
Fantastisk 10,0
Fordele: Such a comfortable room and beautiful hotel bright and welcoming.
Ulemper: Such a limited menu
God 7,0
Fordele: The bathroom was recently remodeled to good, not great, standards. The bed was very comfortable. The sheets and pillows were very high quality. The small bar and restaurant, though old school, had good service and reasonable prices.
Ulemper: The sofa was something you find in your grandmothers basement. The lobby looks original from the 1980's.
Fantastisk 10,0
Fordele: Loved the tall shower. Nice beds.
Ulemper: Not really
Fantastisk 8,0
Fordele: Spacious. great staff.
Ulemper: Hot tub was not working.
Fantastisk 10,0
Fordele: Very nice room and comfortable bed
Ulemper: No
Fantastisk 9,0
Fordele: Clean rooms, friendly service. I would recommend this hotel to anyone.
Dårlig 1,0
Fordele: No.
Ulemper: Construction was going. Workers banging till 8 o'clock at night. Mattress on pull out couch had stains all over it! Absolutely disgusting!!!! Bartender at the restaurant was either high or drunk and dressed inappropriately! Elevator inspect was expir
Fantastisk 9,0
Fordele: The hotel exceeded our expectations. The staff & accommodations made our stay fun.
Ulemper: I can't think of anything.
Fantastisk 8,0
Fordele: The hotel was amazing clean comfortable overall worth every dime
Ulemper: They allowed some to charge a meal to my room , they did remove the charge however they need to find a way to verify room numbers
Fantastisk 10,0
Fordele: Clean and modern
Ulemper: No
Radisson Hotel & Conference Center Rockford, IL - Rockford
Rangeret #5
8,6
Fantastisk 8,6
Baseret på 77 bedømmelser
Detaljer
Vurderinger
980 kr

Renlighed
8,4
Comfort
8,4
Beliggenhed
8,6
Tjenester
8,3
Ansatte
9,0
Samlet 8,4 Fantastisk
Baseret på 333 bedømmelser
Renlighed
8,4
Comfort
8,4
Beliggenhed
8,6
Tjenester
8,3
Ansatte
9,0

God 6,5
Fordele: The staff was very friendly and willing to help or answer any questions. The room was decent, fairly clean, decent size for 2 people. It was within decent distance of just about everything (mall, restauraunts, etc).
Ulemper: The bed was hard, hurt my back and arms. The pillows were so soft though that you sank into them and they did not offer neck support. I found a toe nail in the bedding. The grab and go breakfast is not good. The muffins are so dry I couldn't even finish one.
Fantastisk 8,2
Fordele: New and clean room.
Ulemper: Not setup for morning "on-the-go" breakfast and coffee as advertised. Once an item is gone (like coffee) it's gone.
Fantastisk 8,5
Fordele: Staff courteous, pleasant, helpful. Good housekeeping.
Ulemper: Outdated appliances, bed covers, limited space in the lobby
Extended Stay America - Rockford - State Street - Rockford
Rangeret #6
8,4
Fantastisk 8,4
Baseret på 333 bedømmelser
Detaljer
Vurderinger
582 kr

Renlighed
8,3
Comfort
8,4
Beliggenhed
8,9
Tjenester
8,0
Ansatte
8,6
Samlet 8,3 Fantastisk
Baseret på 435 bedømmelser
Renlighed
8,3
Comfort
8,4
Beliggenhed
8,9
Tjenester
8,0
Ansatte
8,6

God 7,7
Fordele: clean rooms, nice staff,
Ulemper: pool opens 10 am, breakfast was worst we have experienced , no meats, no eggs, ran out of waffle mix, ran out of juice, family items and amenities seem to not be a priority at this property
Okay 4,5
Fordele: It is clean and in a safe area near commercial options.
Ulemper: Thin walls make it so you can hear your neighbor’s dog wagging against the door at 4:30 a.m. You can also hear all sorts of chatter throughout the floor at any time. The free breakfast makes you want to go buy one.
Fantastisk 8,2
Fordele: Great location Easy check in/check out Breakfast was decent
Ulemper: Could hear every little noise in hallways/surrounding rooms Construction right outside my window early in the morning
La Quinta Inn & Suites by Wyndham Rockford - Rockford
Rangeret #7
8,3
Fantastisk 8,3
Baseret på 435 bedømmelser
Detaljer
Vurderinger
721 kr

Renlighed
8,3
Comfort
8,4
Beliggenhed
8,4
Tjenester
7,9
Ansatte
8,7
Samlet 8,1 Fantastisk
Baseret på 306 bedømmelser
Renlighed
8,3
Comfort
8,4
Beliggenhed
8,4
Tjenester
7,9
Ansatte
8,7

Fantastisk 10,0
Fordele: Tea Tree shampoo og balsam var fantastisk!
Ulemper: Den lille tv og kunne ikke få kablet til at virke
God 7,7
Ulemper: Værelserne var for dyrt
God 6,0
Fordele: Meget dejligt sted, med et mystisk problem. Håber de kan tage sig af det "lille" problem før mit næste ophold!
Fantastisk 8,0
Fordele: Clean modern room warm shower water
Ulemper: No wifi info given
Courtyard by Marriott Rockford - Rockford
Rangeret #8
8,1
Fantastisk 8,1
Baseret på 306 bedømmelser
Detaljer
Vurderinger
1189 kr

Renlighed
8,7
Comfort
8,6
Beliggenhed
8,9
Tjenester
8,6
Ansatte
9,1
Samlet 8,3 Fantastisk
Baseret på 36 bedømmelser
Renlighed
8,7
Comfort
8,6
Beliggenhed
8,9
Tjenester
8,6
Ansatte
9,1

Fantastisk 9,0
Fordele: Proffessinal
Ulemper: Bed was little to firm
Fantastisk 9,0
Fordele: Watkins Bath Products Accepts pets Spacious room Nice outside area with courtyard Front Desk Staff Luggage carts Elevator Working A/C Pleasant smelling room
Ulemper: Courtyard door did not open with room key Bed sheets/pillowcases stunk like body oder Bed mattress was too soft for my liking
Fantastisk 10,0
Fordele: Huge room. TV could have been bigger given the room size. Excellent breakfast selection.
Fantastisk 10,0
Fordele: There was a lot of space in the room.
Fantastisk 10,0
Fordele: It had a pool and fitness room. The beds were really comfortable as well.
Ulemper: The jacuzzi did not produce alot of bubbles. I might be broken.
Staybridge Suites Rockford - Rockford
Rangeret #9
8,3
Fantastisk 8,3
Baseret på 36 bedømmelser
Detaljer
Vurderinger
1182 kr

Renlighed
8,1
Comfort
7,7
Beliggenhed
8,3
Tjenester
8,0
Ansatte
8,3
Samlet 8,2 Fantastisk
Baseret på 38 bedømmelser
Renlighed
8,1
Comfort
7,7
Beliggenhed
8,3
Tjenester
8,0
Ansatte
8,3

Fantastisk 10,0
Fordele: The staff was awesome and they allowed me early check in.
Middel 3,0
Fordele: The friendly and helpful staff. Didn't hesitate to get longer extention cord from maintenance since only one plug by bed.
Ulemper: Poor layout of room. Bed 6" from wall, no electrical plug or nightstand for wall side of bed. Had to get long extention cord for CPAP which had to go on floor. Towel rack allowed towels to hang into raised toilet lid or seat.
Middel 2,0
Fordele: Doom had a very odor smell
Fantastisk 9,0
Fordele: Very
Ulemper: Very friendly and helpful staff.
Fantastisk 10,0
Fordele: Location
Ulemper: N/A
Candlewood Suites Rockford - Rockford
Rangeret #10
8,2
Fantastisk 8,2
Baseret på 38 bedømmelser
Detaljer
Vurderinger
715 kr

Renlighed
7,8
Comfort
7,9
Beliggenhed
8,4
Tjenester
7,4
Ansatte
8,3
Samlet 7,8 God
Baseret på 290 bedømmelser
Renlighed
7,8
Comfort
7,9
Beliggenhed
8,4
Tjenester
7,4
Ansatte
8,3

Fantastisk 10,0
Fordele: Værelserne var meget rene, morgenmaden var også temmelig god, personalet var meget venlige, og alt i alt nød jeg min oplevelse her
Ulemper: Langsom elevators lol
Middel 2,8
Fordele: Tæt på event jeg deltog i
Ulemper: Min seng havde pletter på sengetøjet.
Okay 4,5
Fordele: Kristina Matlock checked me out and did a great job with dealing with a rude customer, she was very nice and a pleasure to deal with at the end of this stay.
Ulemper: First when I arrived about 8pm on Friday April 10th coming from another Comfort Inn just outside of Nashville TN. I went in to check in and the woman at the desk was crabby and rude. She asked for my ID and then rudely told me to take it out and complained because the website I went through does not enter any information so she had to do it and was not happy that she had to enter in the info. I was still very nice to her and she did get a little better. After I was checked in and me and my children had to bring our bags up to the third floor and pass the pool to get there I reallized what the front desk lady was dealing with and why she may be crabby. the children in the pool were coming out in the hall soaking wet and that made the floor like a flood in the hall, they spilled there food in the hall and were up and down the elevator all night. Very rude kids and parents were not controlling them. We were staying there for my sons soccer tournament, these people with the rude children were not with any sports that I could see. When I got to our room within 20 min of being there I was walking next to the bed not even touching the mattress and my ankle hit the metal frame that was covered by the bedskirt. It still hurts today, I have a puncture wound and bruising with pain when I move my foot up. then when we got our roll away bed we had to move the chair and the dust on the lamp base was really bad. Sunday morning when I went down for breakfast it was horrible in that area very dirty, the line to check out was past the first door. Again they need to be staffed appropriately when you are booked solid. I waited in line over 35min to make my kids food for breakfast.
Middel 2,5
Ulemper: Surprise $25 fee from advertising for my pet, unfriendly desk night staff, kitchen/breakfast area under renovation so disorganized without direction, room door old and difficult to open, bathroom floor grout missing due to water damage, gross caulk lines in tub, air conditioner very noisy, the list could go on...
Comfort Inn Rockford - Rockford
Rangeret #11
7,8
God 7,8
Baseret på 290 bedømmelser
Detaljer
Vurderinger
607 kr

Renlighed
7,6
Comfort
7,7
Beliggenhed
8,2
Tjenester
7,3
Ansatte
8,2
Samlet 7,7 God
Baseret på 178 bedømmelser
Renlighed
7,6
Comfort
7,7
Beliggenhed
8,2
Tjenester
7,3
Ansatte
8,2

Middel 3,1
Fordele: Nå, beliggenheden var 1,6 km fra, hvor jeg skulle være. Virkelig bookingprocessen var bedre end at bo der.
Ulemper: Døren så ud til at have et ødelagt hængsel. Vinduet blev ikke låst hele vejen. Sæbe var sandsynligvis den fattigste jeg har set. Servicen og professionalismen fra receptionspersonalet var temmelig dårlig og virkede som om, de havde problemer, computere til dovenskab, og hvis du ringer flere gange, siger de ja til tidlig check-in, men de har ikke værelset rent. Synes som om de ikke er sandfærdige.
Okay 4,0
Fordele: Price and it was quiet.
Ulemper: It was quite a bit off the highway. The other guests I saw were staying for weeks. The room had some dirt on the floor. Toilet kept running until i took off the lid on the tank. There was an adjoining room. The floor was not level. You have to ask for shampoo. Breakfast is bagels, English muffins and donuts.
Alpine Inn Rockford - Rockford
Rangeret #12
7,7
God 7,7
Baseret på 178 bedømmelser
Detaljer
Vurderinger
373 kr

Renlighed
8,5
Comfort
8,5
Beliggenhed
8,8
Tjenester
7,9
Ansatte
8,9
Samlet 7,5 God
Baseret på 454 bedømmelser
Renlighed
8,5
Comfort
8,5
Beliggenhed
8,8
Tjenester
7,9
Ansatte
8,9

Okay 4,2
Fordele: Intet, vil ikke bo der igen
Ulemper: Gulvtæppet skal udskiftes, bruseren Händel blev vendt om, varm var kold, kunne ikke lukke de sorte ud gardiner og internettet var meget langsomt.
Okay 5,1
Fordele: Rimelig pris. Rent værelse. Forvent ikke meget mere.
Ulemper: Receptionens personale er ikke professionelle eller venlige. De virkede forvirrede ved indtjekningsprocessen for værelser, der var reserveret via andre rejsewebsteder. Jeg bad om anbefalinger til middag og fik at vide "det er på værelset". Lang linie ved udtjekning på grund af forvirring om "værdikuponer" fra rejsewebsteder og personale vidste ikke, hvordan de skulle håndtere. Holiday Inns ser ud til at være meget hit og savner disse dage. Helt ærligt, jeg hellere bruge lidt mere og bo på en Marriott ejendom.
Middel 2,0
Fordele: There was a shooting on the third floor of the holiday inn!! Did no enjoy my stay and did not feel safe! So many getto people were there starting fights and screaming! Never staying there AGAIN!!!!
Holiday Inn Rockford - Rockford
Rangeret #13
7,5
God 7,5
Baseret på 454 bedømmelser
Detaljer
Vurderinger
942 kr

Renlighed
7,6
Comfort
7,4
Beliggenhed
8,2
Tjenester
7,0
Ansatte
8,0
Samlet 7,3 God
Baseret på 349 bedømmelser
Renlighed
7,6
Comfort
7,4
Beliggenhed
8,2
Tjenester
7,0
Ansatte
8,0

Fantastisk 8,0
Fordele: Alt syntes nyere og rent. Værelset lugtede lidt ligesom cigaretrøg. Sengen var meget faste, men behageligt nok. God værdi for pengene.
Fantastisk 9,4
Fordele: Elskede, at det var et rent og stille sted til den pris.
Ulemper: Kunne ikke lide at der var intet mini køleskab :(
Fantastisk 8,0
Fordele: Alt var fantastisk. Personalet var super søde og hjælpsomme.
God 7,7
Fordele: Sengen var fantastisk og værelset var stille. Godt pizza sted (Jerry's Pizza) lige på den anden side af parkeringspladsen.
Ulemper: Værelset var lille, intet sted at sidde undtagen på sengen. Gulvet var beskidt på steder.
Fantastisk 9,7
Fordele: Rent og komfortabelt
Ulemper: Det eneste der manglede var gratis morgenmad.
Fantastisk 8,2
Fordele: Lav pris, frisk, rent værelse
Ulemper: Brusekabinen sikkerhedskopiering oversvømmet værelse
Okay 4,5
Fordele: Pillows were comfortable
Ulemper: The following were problems for my family: 1. No bugs in the bathroom 2. Bathroom door that shuts 3. Coffeemaker in the room 4. No smoke smell in the non smoking room 5. No Kleenex 6. Only one teeny tiny shampoo/conditioner bottle
Fantastisk 8,0
Fordele: The beds were mostly comfortable. The water was hot. Parking was close. I didn't smell any smoke in the room.
Ulemper: There was not an iron, coffee maker or even enough towels in the room. If you rent a room for four people, you should not have to ask for a fourth towel. The smoking stations are right outside the doors, so you are but in the face with smoke as soon as you exit the room. Also, two vagrants were drinking under the mid stairwell.
Okay 5,4
Fordele: The hotel room was clean, the room was small, you only get the bed and just enough space to move around. If you need a iron, ask for it at the front desk. I don't know if that's the same with a hairdryer. We paid less at the front desk than the booked price though your app service, but that giving us a headache already...
Ulemper: We got double charged, and just because the check in lady (pink or redish hair lady, I couldn't read her handwritten name tag) didn't take the time to check in her computer that our room was paid off already. It was obvious that she has no customer service at all. We were in Rockford for my father's funeral, now we have to deal with agoda.com to reverse the charges and prove to them that we got double charged to get our money back. Just because she couldn't do her job...
Red Roof Inn Rockford - Rockford
Rangeret #14
7,3
God 7,3
Baseret på 349 bedømmelser
Detaljer
Vurderinger
443 kr

Renlighed
5,3
Comfort
5,8
Beliggenhed
7,1
Tjenester
4,9
Ansatte
6,0
Samlet 5,5 Okay
Baseret på 225 bedømmelser
Renlighed
5,3
Comfort
5,8
Beliggenhed
7,1
Tjenester
4,9
Ansatte
6,0

Middel 2,0
Ulemper: Everything was just terrible. The hotel was dirty and stunk really bad and the staff wasn't any better. They were more interested in being on their phones. Carpet was very dirty in the rooms.
Okay 4,6
Fordele: price
Ulemper: After trying to for 30min to get a hot shower I gave up. I told the hotel manager who then proceeded to check the hot water in the hotel from a running sink in the lobby as if he didn't believe me. He then apologized but it wasn't sincere and did not even offer to provide any form of compensation. When I arrived to inform him of this, he was on the phone walking around the lobby on a personal call speaking Indian while another woman, that looked like his wife, was eating breakfast. I had to wait for him to finish his personal phone call in another language. These managers need some customer service training big time.
Super 8 by Wyndham Rockford - Rockford
Rangeret #15
5,5
Okay 5,5
Baseret på 225 bedømmelser
Detaljer
Vurderinger
348 kr

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