The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
Very Clean and it looks new
every thing was great
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
Food, and very helpful staff.
Near beach, big garden Some hotel staff not friendly
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
alt var godt
ikke tilfreds med vi bestilte rum på creek tower og da vi kom var der ikke et værelse men vi fik en suite med skimmelsvamp, fik så et andet værelse men ikke det som vi havde betalt for, jeg regner med vi får en kompensation herfor, ikke god forretningsskik
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
shopping because it's next to the city center mall
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Location A bit pricy, but so are allmost all of Dubai's good hotels!
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Being beside the shopping mall
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
Hotellet har gode værelser, særdeles venligt personale, ligger meget centralt og har en pragtfuld tagetage med stor pool, liggestole og bar med lettere måltider og dejlige - også alkoholfrie - drikke til rimelige priser
Fantastisk Service, ansattes venlighed.
Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club
excellent service, ambience and a very beautiful location. great rooms, well designed. I seriously object to having to pay a half day rate for late checkout to 19.00 hrs. considering the amount we had spent in the hotel on various meals and beverage to which we invited friends. this policy does nothing to persuade a guest to return. The room was not cleaned on the check-out day despite the extra charge
The pool area, hotel staff were excellent and the room was always cleaned well. We were "upgraded" to a spa room. Well this really didn't seem like an upgrade the room was small in that room was taken up with a spa table and a facial chair. We thought being upgraded to this room would include a spa and/or facial treatment but it wasn't. The closet space was so small it only allowed for hanging 4 or 5 articles. We didn't ask for our original room because we were not going to be at the hotel that long and did not spend a lot of time in the room. However, in hindsight we should have asked to be moved back to our original room. We've stayed here before and never had a problem with closet or room space. It's a lesson learned in that we'll never book a spa room or accept an "upgrade" to a spa room.
pool price of the spa
I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.
Comfort of the room long walk to the lobby / restaurants
The staff at the Park Hyatt were extremly friendly and helpful. The room was clean and well presented.
One of the nicest hotels I have ever stayed in. Ideal location in Dubai - 5 minutes from the airport (but in an oasis between a golf course and a marina), 15 mins from the Dubai Mall and only 30 minutes from the Atlantis. The hotel staff can not do enough to please you and make your stay a pleasant one. The hotel is absolutely spotless, both inside and out. The hotel has everything on-site and you could choose not to leave for the duration of your stay - a number of restaurants (including a fab Thai restaurant), a 24 hr gym, a spa, huge outdoor pool, cafes. This hotel would come highly recommend from us for both business and personal.
Beautiful room, high quality toiletries, comfortable bed, high quality linens No complaints
Quiet, peaceful nature Iso;lation by walking to any comercial services
The attention to detail and guest comfort by the staff. Tea and coffee in the rooms would be a nice touch.
great service very long walk to room, extra for internet, no wifi in room
Simple and efficient hotel to act as a base to visit Dubai.
Staff were friendly The carpet in the room was very smelly.
The staff was great and very helpful and friendly
I liked the size of the room The bathroom seem to lack maintenance
This is a unique lodge in a spectacular setting. The dining room is fine if not gourmet level. The elk steak was great. There is a fine hike to the nearby Bow Falls. Lots of folks stop in on bus tours and look at you with envy that you were smart enough to book a room.
A perfect place to stay in Dubai . A complete apartment for family to stay . It feels like a home .
There was a shallow pool that was great for my 2 year old. Room service wasn't bad either. Multiple members of the staff refused to rinse out my son's sippy cup, the first where the staff in the restaurant telling me to go to room service, then the front desk making excuses about how they couldn't do it. I did make a complaint with the manager who said he spoke to the staff and it was unacceptable, but it could all be lip service.
The comfort of the bed..Filipino show..The buffet..Location from the mall close by..See thru glass in bathroom.. The taxi there in hotel driving Lexus..Neva said price for airport.. but when we arrived there he tried to say 75 AED...Wasn't paying him that at all..
Modern and clean. The room seemed to be well stocked with items in the bar. Free internet was provided Reception desk charged a deposit which was supposed to be deleted after I paid in full. Will wait and see if the charge is ultimately removed.
The location is excellent being in Deira - with all the shopping and restaurants close by. there are a couple of shopping malls within 10 minutes of the hotel and plenty of restaurants. The hotel offers excellent views of Dubai creek and the rooms are ultra modern. Check-in times are slow with a shortage of staff. If you don't ask for rooms with a view you are relegated to rooms with a view of the parking lot. The hotel also tries to get you to use their taxi service which is twice as expensive as the regular Dubai taxi
The friendliness of the staff was remarkable! Check-in was confusing and unclear. I sought to chekin at the front desk and was directed to the lounge and no one there helped me and I ended up goin back down to the front desk....then back to the lounge where I was finally checked in. Just a little confusing as to what the process was.
every thing was good
The executive lounge facilities and service was beyond expectations. Roof top pool very comfortable.
The room. Room Services and very poor breakfast restuarant, also swimingpool was closed.
Good service, friendly staff and pleasant surroundings Breakfast was ample but unfortunately rather cold
The courteous staff particularly as I arrived after mid-night and the willingness to help with diverse arrangements.
Courteous and very attentive staff. Slightly longer catch a cab during rush hour. But they have private cars available that cost slightly more than the regular cab.
the hotel was accessible
Fantastic hotel staff, good facilities, close to shopping, bus to hilton beach hotel
Good location near where we wanted to go to. Room smelled of smoke and sheets were damp. Brasserie food was poor.
Servicen er i top.Behagelig personale. Vi var tilfredse
Selvom det er et ældre hotel, så er det et godt valg. Ligger med en flot udsigt over Dubai Creek, hvor der er masser af liv, og tæt på den nye metro, som er værd at benytte. Royal Club er pengene værd. Problemfri transport til og fra lufthavn. Royal Club Lounge er meget behagelig og giver en fin service.
Dejligt hotel med god betjening. Skøn beliggenhed. Mit Masterkort blev afvist flere gange, selvom der fra min banks side ingen problemer var. Jeg måtte ende med at betale kontant.
Vandkoger, nøgle til elevator (sikkerhed9, god placering (5 min til metro) nej
Meget høj standard, top rengøring, service og venlighed.
Location and quit the room pictures in booking.com not matching the real at all, in Executive suite picture showing two rooms and hall but, actualy one room and other bed located at the hall.
i like all hotel staff no
the concierge, George, was excellent When i booked, the web site stated breakfast was included. But when i received my booking confirmation, breakfast was not included. I mentioned this to the hotel staff at the registration desk and received the standard answer: "there is nothing i can do about it".
The accessibility to nearby areas and location. Nothing!
Very clean and friendly hotel. Well worth four stars. Very reasonable mini bar and very handy for the city. Very small roof space for sun bathing but if you are not a sun worshiper, and just want a quick blast of rays, you'll be fine!
relative quitness the pool was very small
interior design of the room no entertainment
Very nice staff and breakfast was great Old hotel and not that clean. I would rather pay a little bit more and go to a newer hotel. My room also smelled like it had not been opened for years.
Yes I like the this hotel , easy acesss , good staff , clean rooms no
I enjoyed from luxury ,clean and rooms along with my family.also breakfast was so perfect and staff were so kind and polite. No,not at all.
friendly staff, good location, good serices long chwck-in and check-out procedures
the indian resturant you have to pay for brake fast if you need it to served at your room even if your reservation include brake fast
the location no
Everything is xxxexcellent Nothing
helpful, friendly and courteous staff. spacious apartment room. good location to wander about and near to transportation, n.a
everything was good car parking is not organised i gave the guy the car key and he left the car and the key inside out side for like 15 minutes no body close to it , its not safe they need more staffs for car control and they always say wait either for car or lauggage
Outstanding customer service and interaction from Staff namely Arefa and Evgenia thank you.. N/A
Large Rooms and Goodm Customer Service. Excellent Indian Restaurant. Some elements of room service poor, such as missing towels and then a toilet flush not working as it should.
Comfort, value for money, typical Taj hotel hospitality, spacious rooms, great bathrooms. The location is a little dreary.
What can be said, this outstanding at this way beyond fantastic hotel once again went MEGGA LIGHT-YEARS beyond my wildest expectation. Would and have extolled the wounder of this motel to everybody traveling to Dubai. Nothing
Nothing that is advertised Not recommended at all. To cancel you lose all the money. 5 * hotel - no breakfast. extra charge after you pay at the hotel. Misrepresentation all the time. You get half of the room in the picture. too costly on local phone calls. very bad service.
The folks behind the desk were way way way beyond outstanding looking forward to seeing them again in June
It was unpleasant stay for me the stuff was not helpful. I don't recommend to nobody to this hotel.
not worth in even $-- a night n/a
Everything you need is there The bid
Spacious room, good facilities Early check in not possible
Room is very big and staff so helpful, swimming pool is great on roof top.
Very cooperative staff. Good breakfast. Clean facility. Spacious accommodation. No additional electrical points in room for mobile or laptop. On early check in half day was charged but no breakfast provided.
Breakfast was overpriced to what you get.
Location. Airport noise.
breakfast , gym. , bed was good TV channels, internet interreptions
the extra bed it was very expensive
Very clean and good price
Hotel location very near to shopping malls and the reception staff are very helpful
I was happey Nothing bad