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Great location, service, amenities. Wonderful spa facilities. No free Wi-Fi in the rooms. I mean, come on... it's 2015.
The beds were comfy and plenty of towels in the bathroom No hot water in my room , the breakfast buffet was terrible we didn't bother going the next day , no hose in the bathroom next to the toilet for washing , the toilet flush broke on the last day
Very Clean and it looks new
I loved the starf gere and you cannot beat the price for the amenities/services provided!!!
Food, and very helpful staff.
nothing long time for check in and to accomodate our request for non smoking room, location very bad, traffic wise , plus sighet seeing
Breakfast was amazing the hotel is great I will be back soon!! The room wasn't 100% clean there was hair in the sink and shower the living room table was very dirty underneath next to the carpet was choclote stains
The price, value for the $. Staff are very attentive, but then you expect that at a 5* facility. The cost of internet is absurd - US$20 for half an hour or $30 for 2 hrs.
Rooms were nice, spacious and clean. Japanese restaurant was superb !!
every thing was great
The staff are very efficient, well trained and anticipate guest needs with friendly service. The room service food was excellent quality and the presentation was very good. The Hotel is situated a little far from the centre of the shopping area and rather in the middle of nowhere.
Near beach, big garden Some hotel staff not friendly
Friendly & polite staff. Airport shuttle is a convenient & appreciated service. The regency bar was also a good concept Difficult. Generally satisfactory
ikke tilfreds med vi bestilte rum på creek tower og da vi kom var der ikke et værelse men vi fik en suite med skimmelsvamp, fik så et andet værelse men ikke det som vi havde betalt for, jeg regner med vi får en kompensation herfor, ikke god forretningsskik
alt var godt
Hotellet har gode værelser, særdeles venligt personale, ligger meget centralt og har en pragtfuld tagetage med stor pool, liggestole og bar med lettere måltider og dejlige - også alkoholfrie - drikke til rimelige priser
Fantastisk Service, ansattes venlighed.
Ideal for City Centre Shopping Mall, good location to access the rest of Dubai from, friendly Reception and excellent Concierge staff. The room cleaning ladies were not up to standard. The lady that did my room could hardly speak English and often missed out on replenishing complimentary Coffee and water. I did ask but think she did not understand due to lack of knowledge of the English language.
Good Hotel for family and shopping. Free wireless Internet in room will added value, please consider!
The hotel is adjoint to the City Centre Shopping Mall, so you can reach the mall from the hotel directly. I did not like the bed mattress and the pillows. They are not very comfortable; they are kind of fluffy or downy. Still, I think this is offset by other good things in the hotel like the staff, the location, and the cleanliness of the room.
rooms are very clean and comfortaable the soap in the bathroom is not good, it smells terible
Convenient for shopping and near the airport The internet in my room was not working and for 3 days they keep saying that they will fix it. Till the day I checked out it wasn’t fixed and during check out I informed the 2 employees at the reception about the problem and they did not even reacted for the issue… not even sorry!!!
Being beside the shopping mall
shopping because it's next to the city center mall
Convenient location. Close to airport and shopping centre. No rooms available for early check in but could use gym shower. Business centre available with computers and printer. Non-smoking room requested and not available. Hotel is a bit dated and needs a facelift to keep a 5 star rating.
Location A bit pricy, but so are allmost all of Dubai's good hotels!
The pool area, hotel staff were excellent and the room was always cleaned well. We were "upgraded" to a spa room. Well this really didn't seem like an upgrade the room was small in that room was taken up with a spa table and a facial chair. We thought being upgraded to this room would include a spa and/or facial treatment but it wasn't. The closet space was so small it only allowed for hanging 4 or 5 articles. We didn't ask for our original room because we were not going to be at the hotel that long and did not spend a lot of time in the room. However, in hindsight we should have asked to be moved back to our original room. We've stayed here before and never had a problem with closet or room space. It's a lesson learned in that we'll never book a spa room or accept an "upgrade" to a spa room.
One of the nicest hotels I have ever stayed in. Ideal location in Dubai - 5 minutes from the airport (but in an oasis between a golf course and a marina), 15 mins from the Dubai Mall and only 30 minutes from the Atlantis. The hotel staff can not do enough to please you and make your stay a pleasant one. The hotel is absolutely spotless, both inside and out. The hotel has everything on-site and you could choose not to leave for the duration of your stay - a number of restaurants (including a fab Thai restaurant), a 24 hr gym, a spa, huge outdoor pool, cafes. This hotel would come highly recommend from us for both business and personal.
pool price of the spa
The attention to detail and guest comfort by the staff. Tea and coffee in the rooms would be a nice touch.
great service very long walk to room, extra for internet, no wifi in room
excellent service, ambience and a very beautiful location. great rooms, well designed. I seriously object to having to pay a half day rate for late checkout to 19.00 hrs. considering the amount we had spent in the hotel on various meals and beverage to which we invited friends. this policy does nothing to persuade a guest to return. The room was not cleaned on the check-out day despite the extra charge
I LOVE THE SERENITY AND THE VIEW. THE FOOD IS EXCELLENT. THE SERVICE IS EXCEPTIONAL.
The staff at the Park Hyatt were extremly friendly and helpful. The room was clean and well presented.
Beautiful room, high quality toiletries, comfortable bed, high quality linens No complaints
Comfort of the room long walk to the lobby / restaurants
Beautiful rooms. Very quiet. Great location and views Good value for class of hotel Close to creek golf club
Quiet, peaceful nature Iso;lation by walking to any comercial services
Modern and clean. The room seemed to be well stocked with items in the bar. Free internet was provided Reception desk charged a deposit which was supposed to be deleted after I paid in full. Will wait and see if the charge is ultimately removed.
The comfort of the bed..Filipino show..The buffet..Location from the mall close by..See thru glass in bathroom.. The taxi there in hotel driving Lexus..Neva said price for airport.. but when we arrived there he tried to say 75 AED...Wasn't paying him that at all..
Dejligt hotel med god betjening. Skøn beliggenhed. Mit Masterkort blev afvist flere gange, selvom der fra min banks side ingen problemer var. Jeg måtte ende med at betale kontant.
Vandkoger, nøgle til elevator (sikkerhed9, god placering (5 min til metro) nej
Servicen er i top.Behagelig personale. Vi var tilfredse
Meget høj standard, top rengøring, service og venlighed.
Selvom det er et ældre hotel, så er det et godt valg. Ligger med en flot udsigt over Dubai Creek, hvor der er masser af liv, og tæt på den nye metro, som er værd at benytte. Royal Club er pengene værd. Problemfri transport til og fra lufthavn. Royal Club Lounge er meget behagelig og giver en fin service.
There was a shallow pool that was great for my 2 year old. Room service wasn't bad either. Multiple members of the staff refused to rinse out my son's sippy cup, the first where the staff in the restaurant telling me to go to room service, then the front desk making excuses about how they couldn't do it. I did make a complaint with the manager who said he spoke to the staff and it was unacceptable, but it could all be lip service.
the concierge, George, was excellent When i booked, the web site stated breakfast was included. But when i received my booking confirmation, breakfast was not included. I mentioned this to the hotel staff at the registration desk and received the standard answer: "there is nothing i can do about it".
Yes I like the this hotel , easy acesss , good staff , clean rooms no
Very nice staff and breakfast was great Old hotel and not that clean. I would rather pay a little bit more and go to a newer hotel. My room also smelled like it had not been opened for years.
interior design of the room no entertainment
Location and quit the room pictures in booking.com not matching the real at all, in Executive suite picture showing two rooms and hall but, actualy one room and other bed located at the hall.
The accessibility to nearby areas and location. Nothing!
relative quitness the pool was very small
i like all hotel staff no
friendly staff, good location, good serices long chwck-in and check-out procedures
Very clean and friendly hotel. Well worth four stars. Very reasonable mini bar and very handy for the city. Very small roof space for sun bathing but if you are not a sun worshiper, and just want a quick blast of rays, you'll be fine!
I enjoyed from luxury ,clean and rooms along with my family.also breakfast was so perfect and staff were so kind and polite. No,not at all.
the hotel was accessible
The friendliness of the staff was remarkable! Check-in was confusing and unclear. I sought to chekin at the front desk and was directed to the lounge and no one there helped me and I ended up goin back down to the front desk....then back to the lounge where I was finally checked in. Just a little confusing as to what the process was.
The courteous staff particularly as I arrived after mid-night and the willingness to help with diverse arrangements.
Fantastic hotel staff, good facilities, close to shopping, bus to hilton beach hotel
Good service, friendly staff and pleasant surroundings Breakfast was ample but unfortunately rather cold
Courteous and very attentive staff. Slightly longer catch a cab during rush hour. But they have private cars available that cost slightly more than the regular cab.
The executive lounge facilities and service was beyond expectations. Roof top pool very comfortable.
Good location near where we wanted to go to. Room smelled of smoke and sheets were damp. Brasserie food was poor.
The location is excellent being in Deira - with all the shopping and restaurants close by. there are a couple of shopping malls within 10 minutes of the hotel and plenty of restaurants. The hotel offers excellent views of Dubai creek and the rooms are ultra modern. Check-in times are slow with a shortage of staff. If you don't ask for rooms with a view you are relegated to rooms with a view of the parking lot. The hotel also tries to get you to use their taxi service which is twice as expensive as the regular Dubai taxi
The room. Room Services and very poor breakfast restuarant, also swimingpool was closed.
every thing was good
everything was good car parking is not organised i gave the guy the car key and he left the car and the key inside out side for like 15 minutes no body close to it , its not safe they need more staffs for car control and they always say wait either for car or lauggage
Comfort, value for money, typical Taj hotel hospitality, spacious rooms, great bathrooms. The location is a little dreary.
Everything is xxxexcellent Nothing
Large Rooms and Goodm Customer Service. Excellent Indian Restaurant. Some elements of room service poor, such as missing towels and then a toilet flush not working as it should.
helpful, friendly and courteous staff. spacious apartment room. good location to wander about and near to transportation, n.a
the indian resturant you have to pay for brake fast if you need it to served at your room even if your reservation include brake fast
Outstanding customer service and interaction from Staff namely Arefa and Evgenia thank you.. N/A
the location no
the room is very spacious and clean, and for its price, you get value for money. I booked online and it said AED250. but when I paid at the front desk, they took AED300 from me. i dont understand this discrepancy.
The rooms are really nice and big. There was a kitchen, with a wasmachine. There was also a home cinema set in the room. The only restaurant was not that nice. The people want that you sign for the diner as quick as possible, also if you just want to take at the menu.
Professional hotel staff (especially front office manager John and male beautician Jitesh who was fantastic),health club Pool out of service (however, after complaining & negotiating I got a certain compensation such as late check out, complimentary breakfast and a discount in beauty parlor); room was a bit chilly even after switching off ac
the appartment was spacious and very clean There is building works on the metro system directly outside the hotel. The workers carry on working throughout the night. This caused much disturbance to sleep, (woken up at 0400am.) Getting cabs can be a problem and the hotel taxi's are very expensive.
comfort,good service,hotel location in the center,good price,excellent staff, the details about the appartement of three rooms,that we find the appartement contain 2 bedrooms & one of leaving room they but extra bed in it so we cannot say this is bedroom it not contain cabinet for clothes & no showeroom just toilet
quietude Reception attitude
Room size,pool,service. There was nothing to complain about.
Spacious, well equipped, clean. Intermittent Internet connection & staff slow to respond to the problem then did not know how to fix it. Did not clean room on one day. Eager to 'chase' you out on booking out day. Eg calling a full two hours before latest check out to make sure you were going.
i like the location, rates, services, staff, room clean, size of the apartments , parking, every thing was good no thing
Life saver in swimming pool was really nice with children Rooms were really dirty,I don't how they clean the rooms. I couldn't believe how kitchen tools were dirty..