Gloucester Hoteller

lovely hotel and location exceptional staff and very clean very uncomfortable bed

We arrived at 11.30 and the staff allowed us to book in nearly as we wished to go into town. Throughout our visit they were friendly and helpful. The service was excellent. The decor in the rooms was a little dated and our friends found a hair in the bath.

whirlpool bath, excellent food and service

Location, close to Gloucester but in the country Decor was tired

The reception staff were wonderful. The "bar" closed at 23 15. With it then taking the night portaging team 45 mins to fetch a soda water and orange cordial. The gym closed too early and opened too late, as did the swimming pool. The foyer smelled of faeces, and everywhere else smelled of stale cigarette smoke.

Staff friendly You had to go outside the main building to a separate one for the bar and restaurant. There was no proper lift in the hotel.(some very odd,folded lift contraptions by the side of some of the stairs.)There was only a carvery menu in the evening and the fish I ate there was tasteless (no fried fish just boiled cod.) There was very poor lighting in the bedrooms.Generally,the hotel had a very seventies,old-fashioned feel to it.

The staff were very pleasant and helpful. The breakfasts were very nice.

Hotel very tired overall- updating work is mentioned when you book, but price doesn't reflect this enough.

We had a problem with the other guests (rugby team) and the staff were brilliant about it, we had to check out early, but there was no fee or problem just very apologetic staff Dated bathroom decor

not a lot...depressing place depressing, old fashioned, unfriendly staff who looked at you as if you had 2 heads if you asked them a question

Location Breakfast not included

Friendly staff, nice bar with good beer, tasty evening meal, and a warm comfortable bed (though the room itself was maybe a tad chilly - certainly cooler than the rest of the hotel). The buffet style breakfast was luke warm at best, and it was annoying having to get up from the table every few minutes to get another cup of tea.

The receptionist and manager were very friendly. Our evening meal took more than 2 1/2 hours because of having leaky for a coach party to be served first. We ordered a daily mail which never arrived. On arrival the receptionist could not find a key to our room. The water pressure in our shower was reduced when someone else turned a tap on.

Convenient, good room, excellent breakfast

friendly helpfull staff room on first night too small for a double, changed room second night all ok

The service in the resturant

lovely setting ideal location for exploring cotswolds we had the last room available which was atwin not a double as booked. The rooms were extremely warm(too warm) even with the fan supplied. Breakfasr was pletiful and varied but very average buffet style and the warmers tend to dry the food out and not keep it very warm at all. The second day was slightly better.

It was such a beautiful setting and the hotel was very convenient for visiting Gloucester Nothing