Very good location walking distrance to most main tourists attraction venue. Overall attractive hotel except for room 219 WIFI can barely have any reception and one particular security can't even speaks English.
The hotel was nice but had a few flaws. first, do not eat the breakfast buffet, extremely over priced. They also keep the building very warm by not running the a/c too much.
The hotel was in a great location to be close to the Grand Bazar and most of the tourist sights. The hotel was clean and comfortable. I thought the prices for dinner and lunch were extrememly high up stairs, but there are plenty of restaraunts in walking distance. The staff was very friendly and helped with directions any time we asked for them. Would stay again.
The hotel is situated almost across the street from the Grand Bazaar and within walking distance of many of the historical sites, including the Blue Mosque, Hagia Sophia, Topkapi Palace, etc etc. Hotel is clean and efficient and provides free use of the business center. Only problem with the hotel (and this applies to most of Istanbul) is that there is hardly any English spoken by the staff!
This hotel is located walking distance to the Famous Grand Bazaar, Blue Mosque and Hagia Sofia. This location can spare you the headache of taking a taxi. Traffic is literally a nightmare in Istanbul
Its location, sevice, faciliteis and its friendly staff The veiw of his room
nice comfortable hotel, great location.staff is friendly and helpfull. Location is excellent, very close to the old city - Grand Bazaar area - and tramway very close
The room was spacious, an upgrade, very quiet and clean
A pleasant, modern boutique style hotel. Very helpful, friendly staff who tried to assist with all our requests. Restaurant very good with an excellent view of the city and a good selection of food. Accommodation in the standard double room was not spacious but very comfortable and we would stay there again.
Excellent value for money - great buffet breakfast - convient for shopping,opposite Grand Bazaar
The breakfast is good,room service is qweek. Standart room very small,durk and old.
Close to the Grand Bazaar and Blue Mosque The "no smoking" room smelled of smoke
Location location location Not clean Breakfast
Reception was very helpful and location was fantastic--right across from the Grand Bazaar and a short walk or tram ride to Sultanhamet. I stayed here when I had a 22 hour layover in Istanbul so I was able to see things quickly. Room was very small (about 2 feet of space on two sides of the bed) and there were no surfaces to work on or put things. Would not recommend for an extended stay, but great for a short visit.
Breakfast buffet was good. Washroom was clean. That's about it. Very poor staff interaction - checkin process was disorganized and took a long time. The front desk staff kept trying to force us into booking events that they had brochures for (and get commission for selling to tourists). They did not help us with directions or hours of common attractions. Although they say it is a non smoking hotel, people still smoke in the hallways and they do not inforce the non-smoking restriction other than putting up a sign.
Location is good. Some stuff are very friendly and nice. We felt uncomfortable to be at the reception, because they seemed to get motivated. Their attitude seems inappropriate four stars. Morning meal is boring.
Room was modern,new,and fresh. Breakfast facility was ok .people are doing their best to help you. during 1 day i did leave my hotel room at 9.00 and closed it .and come back at 1.00 am but my room door was open !!
really everything,espessially hotel service was very fine,the people at information desk was very kind and helpful with us.thanks to all staff one by one. nothing cause everything was fine even the dinner, and the barman.
the room was very modern and will designed,also, it was very clean. The location of the hotel , and the tram stop just infront of the hotel. the frontdesk people was helpful. the room was very hot. we ask the frontdesk staff and they say all the AC system is turned to hot because it's winter time and our stay was at the beginning of november, was not really cold. our stay was not comfort only because of this reason.
The best hotel we live in Istanbul Nothing
The staff was very friendly, the room was clean, felt like new, modern eventhough not large in size...The hotel offers a great variety of food from its breakfast buffet that can satisfy the most demanding guests (my 2 small kids :))The location is good - nice 15 min walk to Sultanahmet but for those who prefer to use public transport there is a tram just opposite that can take you around the town...
every thing was great
Excellent service, very good location, minutes from Grand Bazaar and Sultan Ahmed; excelent breakfast, very nice rooms, spacy and clean, friendly staff. - really good value for money.
Access to historical sites Language problems. The staff had a difficult time with English and German.
We enjoyed the breakfast each morning and the service. The service in the morning was very good. The staff were very helpful with any questions we had. We appreciated their helpfulness.
Its house staff, always ready to answer my questions and doubts in a most polite and gentle manner. The room was somewhat smaller than expected, but even so it was a fair deal for the price charged.
We loved the friendly staff and the wonderful breakfast on the roof. That is a special way to start a day in Istanbul---view of the ships and the sea. Rooms are fine, but quite small. The staff is proud of their hotel and make the best of an older design.
Staff are friendly and kind. There are many sightseeng spots and a tramby station nearby. It's little noisy.
Location Small bathroom
This is a lovely, small hotel with great personal service and a good location for seeing the main sites of Istanbul. It's well priced for the quality, the suites are both lovely and good value for money. I appreciated the hotel staff who were extremely helpful and friendly at all times. Their guidance for independent exploration was perfectand they offer other facilitated support for those who might require it.
Friendly helpful staff, clean & well-furnished room. Location was good too - by foot, 3min from Grand Bazar and 15min from Hagia Sofia etc. Room was a little small.
The double room I stayed in was tastefully decorated and modern and yet still had old world charm and specific decor to that culture. I would definitely stay there again.
We liked everything at this hotel. The quality of service is excellent; the rooms are cozy, and well arranged. The service is one of the best I have experienced. Definitely will come back and recommend.
The hotel staff was extremely helpful and friendly. A little noisy at night (outside noise)
Room is well designed, service is friendly and efficient, front desk manager is able to anticipate our requirements and is conversant in English (refreshingly so!), and great roof top view of the sea.
Nice room, good breakfast Sheets not complete and bed not so clean. Airco was pointed right at the bed, so if turned on during the night made you too cold.
style, comfort, closeness to the sultanahmet area and train line, and the room is clean the hotel is closeby the construction area, especially on the way to train line. lots of dust and noise. however inside the hotel it was queit
Location. Interior design Even though it was 27 degrees c sun and clear sky in the begining of Oct. They had decided to close the pool. When I complained about of the man in reception ignored me and started taling in the phone
Clean hotel with friendly, english speaking personnel. Good location, fine, spacy room and nice renovated swimmingpool. At first the hotelmanager tried to put us in a very small room, but (free) upgrading seemed not to be a problem. The matras of the bed was very bad.
location is good and the rooms are clean. For a short stay a good hotel. three person room is very small. for a longer stay there is little comfort. The shower is small and the shower drain is situated on de highest point of the floor.Breakfast is the same everyday.
every thing was good, i like it. Nothing
It was a great base to explore the city The bar was often left unmaned
the room was spotless and new the staff wasn't frıendly nor helpful. the hotel was hard to fınd, and there was no aırport shuttle, unless we paıd 20 euro per person. the wındow of our room looked out on the hallway of the other sıde of the hotel, wıth an artıfıcıal sky ın the mıddle. the neıghbourhood was dodgy.