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The hotel is perfect located in Sultan Ahmad area, near blu mosque and all sight seeing area in European side in Istanbul. Clean hotel with Ok breakfast. Helpful personal.
1)Staff at the reception smily and with intention to be helpful. 2) basic comfort and cleanliness 3) location near old historical neighborhood 1) Description of hotel does not mention all the added extras, when describing having a gym center, a billiard room, a nightclub, which are all charged if used. 2) Be carefull as price in booking.com and on direct website of hotel indicated in euro but on payement the charge in TL so you end up paying more then initially decided. That is mentionned no where, neither on booking.com site nor on hotel site. 3) Breakfast buffet even didn't seem apeeling. 4)no personnal touch or feeling of being at home, which i got from hotel hotellino where i stayed previous two nights, just next door. As conclusion, it is a practical hotel with good location. Don't expect anything else.
Arriving at the airport the car from the hotel didn 't come to meet us, despite of that I had reserved this car already 2 weeks earlier. And when looking at booking.com I reserved the Deluxe room, bur arriving at the hotel we have the standart room, very noisy. And the repair work took place near the hotel.
Close to main attractions in İstanbul. Breakfast catered for Europeans. As well it is unacceptable wıth the rates that the hotel charges to be then asked to pay extra for orange juıce and omelettes.
Clean,good locatıon,frıendly staff, free ınternet
Location and hotel had a very welcoming feel.
On the whole the staff were excellent and the hotel is in a superb location. The staff in the breakfast lounge were a bit rude and although breakfast was served till 10am, when we got there at 9am food had run out and was not being replaced by the staff.
staff were helpful location is right on the main street. noisy at night
Excellent location, very helpful and friendly staff, fresh breakfast with limited verities, safe family atmosphere. Free internet high-speed service is excellent, but you can only enjoy in in your room, don’t expect the nice and conformable lobby. I booked a suite but unfortunately I couldn’t get it before 2 nights, the reason was a mistake in the booking system allowed bauble booking on the rooms. In return, the hotel management offered to us a complementary dinner for that mistake (it was mentioned in my booking confirmation that there will be a free dinned after Nov. 15th and I was staying up to the 17th , what they did is they gave it a bit earlier) and it was a good dinner.
Tula's a very kind and nice person. A good person for the hotel. The rest of the staff didn't smile at all. I'm used to smiling people in the hospitality sector. All of them go the extra miles for the guests, so they feel welcomed and not as a burden.
It is near all historic monuments,tram,Bosfor
location is very good,right in the old city center Some rooms are small some are bigger, depends on luck what you get.
i could see the terrace of St. Shophia even from my balcony which means it's really close from this hotel. Breakfast was nice. staff were really kind. When we had a trouble with a taxi driver they came out and deal with it
Staff of the hotel and central placement in the old center Can't think of anything
Vi syntes at personalet var fantastisk venligt og imødekommende.Smilende, hjælpsomt, personligt, diskret.
Meget fin beliggenhed - venligt og hjælpsomt personale.Rimeligt forhold mellem pris og standard Meget problematisk at betale med creditkort - faktisk afviste man 3 forskellige - og først da det stod klart, at der ikke kunne betales kontant - så virkede de alligevel. Oplevelsen gør, at jeg uanset den almindelige tilfredshed - aldrig ville bruge samme hotel igen.
God beliggenhed I nærheden af Haggia Sofia. God morgenmadsbuffet og dejligt med gratis vand på værelset og te/kaffe. Fint med gratis wi-fi og rar service I reception. Fik anvist meget dårligt værelse uden vindue kun med trækkanal som adgang til frisk luft. Måtte klage for at få et andet og ok værelse - dog med meget støj fra den meget befærdede gade.
The staff were excellent. Everyone was extremely helpful and gracious. The ammenities in the hotel, from breakfast to afternoon tea as well as the facilities, all gratis, are great. If we return to Istanbul, we will be staying here again.
Fantastic location: within easy walk of the Haggia Sophia, Blue Mosque, the Grand Bazaar and the ferry port. Off the main road on a quiet side road and very close (less than 50 metres) from the nearest tram stop. Wonderful staff and superb Guest Relations staff made us very welcome. Rooms were clean, very comfortable and well furnished. The bathroom was small but perfectly adequate for our needs, was clean and everything worked as expected. The bedrooms are not huge but we had a small balcony where we could stand but not sit outside. Breakfast was fantastic and varied and the complimentary teatime Apple/Turkish tea and rolls were a nice touch as were the delicious Turkish Delight found on arrival and at departure. There was nothing really which troubled us. Some of the walls seemed thin and we could occasionally hear voices but the guests were all well mannered so not really a problem. The taxi driver found it very difficult to find the hotel despite asking several people in Istanbul but not really a fault of the hotel! Take directions if you have them - the taxi drivers are not like those in London who know every street in their city.
cleanliness of our room nothing just some minor problems about wireless LAN in rooms
The location near the railway station, Topkapi and Hagia Sofia was really good. The hotel is not the largest (in any sense) but the service was generally impeccable. Breakfast was good and the small baths in the basement section a delight. Nicely done rooms. Our room was quite narrow. The bar in the lobby was not manned but one had to ask bell boy or find a waiter.
Everything. Could not find any fault with the hotel and the service at all. Wish more hotels were like it.
The Excellent staff attention. At every turn they went out of the way to be helpful. The billing charges from Booking.com were not clearly stated to us by booking.com so there were unexpected charges at the end.
Very clean and friendly. Location is quite noisy in the morning.
First class from the moment we walked through the door! Any and all requests that we had were immediately fulfilled. The staff working at the hotel are top notch. Since we arrived early our room was not ready, but we were shown two other rooms and chose the second. Great attention to detail from the free Turkish Delight placed in the center of the enormous bed to the hand written note "to our special guests." A wonderful place run by wonderful people with both taste and talent. We did not feel like a number at Sirkeci Konak but rather were given individual attention. Ezgi Kepsutlu gave us special time in laying out the details of how to get to where we wanted to go and answered other questions that we had. We will return!
The staff were attentive to our every need and friendly without being too effusive. Nothing was too much trouble. When we were kept awake by overnight building work in the building next door (which was beyond their control) they gave us a rebate on our bill. I would have prefered more drawer space for clothes in the room.
This hotel is extremely well located. Great staff. Available and always helpful with a smile. Top of our priority list when we go back to Istanbul.
Our room was nicely furnished, the staff is very friendly, excellent location. No tea/coffee facilities in the room, noise from building work next to the Hotel, no sound proof room, we could hear the hoover going next room and upstairs.
Friendly atmosphere and nice roof terrace construction works near the hotel
Excellent location close to important places to visit and relatively quiet place related to traffic hectic. We do not have complaints
A turkish family owns and manages this small charming wooden hotel. They make you feel real home atmosphere.Very hospitable and friendly. Location was perfect.Minutes walking to the Topkapi palace enterance.Very close to restaurants and pubs however the hotel is in a very quite street. So we had a nice silent sleep.Room was clean and big, colorfull tastefully decorated.No elevator since it is a small old wooden building. Planning to stay in February again.
staff were very help full and hotel was very clean and quit location very good can walk to the see side ever mornning close to importet spots staff , breakfast, location, cleaness