The good location, beautiful spa, very tasty meal in restraint . beautiful lake view from 3-4-floor rooms.
Friendliness and helpfulness of staff with maps and directions to the town, recommendations of where to go. Would like to spend more time in the town Needed a car to get anywhere
I was on business so only stayed for one night but I liked the way it was very clean, smart, the staff were very friendly and helpful. No
Excellent location, rooms with nice views, good spa facilities, good food, close vicinity to ski lifts,
The room was great, the view terrific (make sure you get a room with a view, because if you're on the wrong side of the hotel, you'll be really disappointed) The receptionist (Suta) was really very kind and helpfull and made my stay in Jyväskylä a joy! I like a room where the windows can be opened... Not sure if it had to do with airconditioning or so, but this was the only drawback.
Celebrating of the new year, the offered excursion program, entertainments for children Cleaning of numbers has not been organised on time and quality
Very good location during Neste rally Finland 2010
SPA is great. Breakfest is usual continental, nothing special. TV has only local FIN channels.
Perfect location,in the main pedestrian street
Staff was very helpful. Buffet breakfast was excellent. We were able to walk to the sights we wanted to visit. There were many restaurants, besides the hotel's, within walking distance.
I found the room to be of a higher quality than what one can usually expect in a nordic hotel as most are pretty basic. This was one of the better ones. Excessive noise from 2nd floor live entertainment lounge up to 01:00 in the morning on week days & distance from hotel to Tori car park
I didn´t like the service at the bar. I felt like I would annoy. They were not very friendly and not flexible. I didn´t feel welcome.
It us in a beautiful setting the room was great and the food ok It was not clear how roto reach it from the station and entailed a longish walk with a heavy case
The services, they were great, very nice and polite people tehy don't have a wirless internet
Lakeside location, relaxed atmosphere. All staff spoke excellent English and were friendly and helpful.
very nice room, sauna was comforting. Nice view of the lake and surrounding area. Resturant food was above par.
Restaurant was ok Lack of customer service attitude on almost all staff members.
Great location atthe water ,wonderful view of a suspension bridge leading to the university.
Its location and all was good The room could be bigger a bit
Located right next to the city center with a very good inhouse pub and restaurant.
Very good sauna, good breakfast The condistioner ian the room was very noisy.
Veyr nice hotel located in the city. The somelier was very helpful and spend a lot of time with us, informing about different choices. Great service.
Beautiful hotel, nice ambience, breakfast, staff The room itself didn´t feel as luxurious as the lobby, but it was very cozy too.
We had 3 charming rooms - all different themes. We appreciated the old world feeling of the hotel and pride of ownership really shows. Staff was great. Excellent free breakfast. Hotel restaurant is top-notch with local gourmet cuisine. Easy parking. There is no elevator and best rooms and only a/c are on top (3rd) floor. Window shades in one of the rooms was not blackout, which can be a problem during midsummer.
Everything was done to make us feel welcome and we were lucky enough to be upgraded to one of the suites - absolutely fabulous! Given a voucher for a complimentary drink in the bar. Also a rarity in Europe - tea and coffee making facilities in the room. Breakfast was superb - freshly cooked omelette was perfect. People booking should be aware there is no lift.
Amazing home-made breakfast, very cozy room, relaxing sauna facilities, friendly staff
This hotel was elegant and friendly. The decor was beautiful using antiques and decorative items everywhere throughout. Staff was superb! Breakfast was very good. Outstanding amongst the hotels we stayed during our trip to Finland. Highly recommended.
Ourstanding hotel for couples as the atmosphere is chic, luxurious, (in a "B&B way) and the breakfast way, way above average, Staff were friendly and welcoming, and the room was beautifully decorated. It is the type of hotel my husband and I like to stay in whereever we go, and the best we stayed in while in Finland. Wish we could have stayed longer.The phrase "boutique" hotel fits perfectly. N/A
Unique boutique hotel in Aalto's hometown/city. The atmosphere is relaxing and friendly, with great breakfast selections. The hotel restaurant, Pöllöwaari, has excellent innovative finnish cruisine. None
The atmosphere was very pleasant, sauna was very good (it is a good idea to order the separate time for the sauna for each person or group of people) and the breakfast was delicious. Our room was a little bit small.