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helpful staff. parking no tea or coffe in room. only i meat and i cheese at breakfast
The best point of the stay was the breakfast room which has a lovely outlook.
Good location, easy for parking in the hotel car park Room was small, smelt stale, wall paper falling off the wall and plug sockets were loose and dangerous.
Good location, cheap, free internet. Late check in, at 15.
Friendly staff, everybody spoke english and was very helpfull No Wi-fi in rooms.
location, close to eurostar and the city shops lack of facilities to make hot drink . very hot had to sleep with window wide open even when it was snowing!
Hotel Lille Europe is well located for a stopover related to Lille Europe station. The room was very dark, seriously overlooked by the shopping centre behind the hotel, and rather cramped.
Convenience, very close to ESC Lille, shopping centre, city centre, train stations. The staff was very kind and helpful. the room can get a bit noisy early in the morning, it's too close to a busy avenue. And if you shut the windows the room gets too hot.
Good location - near Lille Europe station and city centre. Good basic rooms and good value buffet breakfast. None
Clean, comfortable and good value for the price. Excellant location for Eurostar and city centre.
the location of the hotel was very convenient for the Eurostar and only 10 minutes walk into the city centre. We had two evening meals during our stay in the hotel restaurant. The food was very good and excellent value.
Service level of the staff
The views over Lille from a Privilege room, good location in quietness.
The hotel was very conveniently situated outside the main railway station and a short walk (10 minutes) from the centre of town. The room we had was spacious clean and had a view over the city (with the station in the foreground of course!) It was difficult on arrival to find out where to stop to check in. We had to drive round a couple of times (a very busy road runs in front of the hotel) before we parked on a taxi rank several hundred yards away and walked to the hotel to ask staff. Reception then directed us to the station car park which was 20euros a day with no discount for guests. There were no other parking options. Felt that 200euros a night was a bit steeep but is was in an ideal situation. Entry to the lifts from reception was by use of your room card. Managed to crack the system on day two but it is a little confusing - until you read the instructions!! Also a waste of time as you could always wait for the next lift coming down and enter without using your card.
large spacious room, very quiet, very good bed, extra clean bathroom
Staff were helpful, room very nice, excellent location
Clean, location to rail and City. Big modern rooms. Air condition.
The front office, specially Mr. Ghanmi (?) and the other lady, sorry cannot remember, were very friendly and helpful. The bartender Luc was outstanding. In a hotel, from my experience, if the staff are warm and friendly , that takes the edge out of everything. The dining is too limited and constrained, menuwise.
It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.
Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable