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Excellent facilities. Very large rooms which were clean and very comfortable. Excellent facilities onsite with bar and good priced restaurant. Internet available. Friendly staff. Good location, only 5 minute walk to center of Lille.
We liked the location of the hotel. The staff were very friendly and helpful
Great location, very quiet despite proximity to station. Easy parking underneath. Excellent rooms, clean and functional.
Close to railway station Lille Flandre
Comfort of the rooms and the vast range of breakfast items
clean modern hotel ,convenient for SNCF/ Eurostar breakfast seemed expensive.
The hotel was fine but nothing more. The location was the best point Very basic. Bed was bad and breakfast awful.
The check in was simple and the clerk was very efficient, extremely helpful and polite. The rooms were clean and the bed comfortable, and great stay with the hotel located a short walk from the Old Town and the Christmas Market. Wide range available for breakfast, but the hot food offering was limited and cold
Not very good location and no car park!!
excellent location near the station and the city center; also very close to Euralille, which is a great shopping center; clean room; good breakfast My room was way too noisy because of the dysfunctional closing system of the window ; I was also very disappointed because the staff at the reception desk was not only unfriendly but also very rude.
Right in the middle of the city. Perfect for a weekend break!
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
The rooms on the lower floor can be noisy
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
nothing not up to standard of other hotels for same price in the area
Sightseeing, drove to Brugges
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
No wifi operating in the room, despite indications that it is available.very old and poorly maintained hotel.
Pictures on the walls; comfortable room and obliging staff.
A great find in Lille - I will be back! Free wifi, a bath, a quiet and good-sized room were all good points. This hotel had everything I needed for my business trip, while being charming and unique. It is in a great location a short walk from Lille Flandres and Lille Europe stations and from the pedestrian city centre. I brought my own kettle to make tea as I had noted this is not supplied from previous reviews. Great hotel, will return. Bring your own travel-kettle etc if you require tea/coffee-making facilities.
Helpful staff. Attractive decor. Bathroom very clean. Uncomfortable mattress.
Very handy for the Christmas fair. Paid parking close. Nothing
Warm welcome. Clean, comfortable and warm room. Location close to city centre and Grand Palais. Mosquito bits whilst in room at night
The staff were very friendly, nothing was to much for them. The rooms we had were very clean and comfortable, and an excellent location for .sightseeing in LIlle. Would definately go there again.
Very helpful staff Our bedroom, on the top floor, was very hot.
The location was ideal for a Tourist - a good mix of fine restaurants nearby. Good front window outlook on quiet street. None.
The comfortable seating areas on each floor. Before arriving, the hotel willingly emailed answers to my questions and gave us rooms overlooking the courtyard rather than the street. No, th three of us were happy with everything.
Location of the hotel.( Providing you do not mind noise ) a la carte food was excellent. Staff very friendly and courteous. Breakfast was poor. Bathroom was freezing due to a large gap below the window, and was almost unbearable to use.
Pleasant staff, arrived early and room was made ready in 20 min. Central and close to metro. Room was cleaned daily with fresh towels and soap and shampoo. No wardrobe, lived out of my suitcase. A few wire hangers from the tv stand for hanging clothes. The cost of a single is the same as a double room. Tho this seems to be general in France.
Location, friendly staffs (receptions as weell as bar staffs) Shower was a bit too small but we should not have expected more for the budget
It's too bad. Nothing is worthwhile except for the location of the hotel. Noisy all the night, smelly, facility is awful
The room was cleaned and fresh linen provided daily. All the staff were helpful and attentive, The restaurant has an interesting menu well prepared and presented. Very quiet and little road noise. Nothing serious will be pleased when all the refurbishment is finished
Very good value for money! Rooms are nice and clean, only "minus" there was no heather in the bathroom. Hotel is located in the very town centre close to both stations, shops, bars and restaurants. I would definitely go back back should I go to Lille again...
Clean bed linen and towels Bathroom a safety hazard . steps to bath and toilet on slippy tiles. Very badly finished walls. Very dimly lit. No personal facilities in room, I.e:- no coffee or tea facilities, no hairdryer. No chairs no bedside cabinet.
The location was excellent and easy for access to the 2 train stations
der lugtede fugtigt på gangen afløb i bruseren var stoppet elevator virkede ikke den første dag der stod rigtig mange store kasser i receptionen meget små værelser spartansk indretning vender ikke tilbage til dette hotel har bestilt et med mere comfort og hygge
Helpfulness and friendliness of staff
The character of the hotel and its location. The stair carpets were pretty seedy. We would have preferred a room on the front rather than one with a view of the admittedly elegant fire-escape
Fantastic location. Old world charm but with just enough modernity
friendly staff, central location
The location of this hotel is fantastic, perfectly placed for shopping, sightseeing and both railway stations.
very helpful reception staff. Small but very clean and comfortable rooms
The staff were very helpful and welcoming. It was in a central location to the old city of Lille - easy access from trains aswell. Quite acceptable for a nice weekend break with clean room and showers. The hallway is very noisy along with the stairs - all wooden with carpet. The staff start at 6am and talk in the hallways which wakes you up.Suggest coffee & tea making facilities in the room and if possible bar facility in the lobby as it lends itself to this.
Very central. Within walking distance of several sights and a wide selection of good restaurants Bed was a bit uncomfortable
The location was excellent and the breakfasts were good value when compared with buying breakfast at local cafes. The staff were very pleasant and always cheerful at the reception desk. The shower was very poor- the bathroom looked swish but the shower splash went all over the floor which meant that we had to use a bath towel to\mop up as well as the bath mat. Very lumpy pillows.
The owners of this hotel have hone through great lengths to restore their property, but it remains an old building. This has also its charms: the elevator in itself is almost worth the visit, the doors of the rooms are of a lovely old type etc. But... rooms are rather small with pretty small beds, there was a strong odour from the shower once the cover of the drain was removed etc. Want a flasback to the house of your grandparents, this is the place! And of course location in regards to the city center could not be better, parking within 150 mtrs.