Good location - near Lille Europe station and city centre. Good basic rooms and good value buffet breakfast. None
Friendly staff, everybody spoke english and was very helpfull No Wi-fi in rooms.
The best point of the stay was the breakfast room which has a lovely outlook.
Good location, easy for parking in the hotel car park Room was small, smelt stale, wall paper falling off the wall and plug sockets were loose and dangerous.
Good location, cheap, free internet. Late check in, at 15.
helpful staff. parking no tea or coffe in room. only i meat and i cheese at breakfast
location, close to eurostar and the city shops lack of facilities to make hot drink . very hot had to sleep with window wide open even when it was snowing!
Clean, comfortable and good value for the price. Excellant location for Eurostar and city centre.
Hotel Lille Europe is well located for a stopover related to Lille Europe station. The room was very dark, seriously overlooked by the shopping centre behind the hotel, and rather cramped.
Convenience, very close to ESC Lille, shopping centre, city centre, train stations. The staff was very kind and helpful. the room can get a bit noisy early in the morning, it's too close to a busy avenue. And if you shut the windows the room gets too hot.
der lugtede fugtigt på gangen afløb i bruseren var stoppet elevator virkede ikke den første dag der stod rigtig mange store kasser i receptionen meget små værelser spartansk indretning vender ikke tilbage til dette hotel har bestilt et med mere comfort og hygge
The hotel was very conveniently situated outside the main railway station and a short walk (10 minutes) from the centre of town. The room we had was spacious clean and had a view over the city (with the station in the foreground of course!) It was difficult on arrival to find out where to stop to check in. We had to drive round a couple of times (a very busy road runs in front of the hotel) before we parked on a taxi rank several hundred yards away and walked to the hotel to ask staff. Reception then directed us to the station car park which was 20euros a day with no discount for guests. There were no other parking options. Felt that 200euros a night was a bit steeep but is was in an ideal situation. Entry to the lifts from reception was by use of your room card. Managed to crack the system on day two but it is a little confusing - until you read the instructions!! Also a waste of time as you could always wait for the next lift coming down and enter without using your card.
the location of the hotel was very convenient for the Eurostar and only 10 minutes walk into the city centre. We had two evening meals during our stay in the hotel restaurant. The food was very good and excellent value.
The front office, specially Mr. Ghanmi (?) and the other lady, sorry cannot remember, were very friendly and helpful. The bartender Luc was outstanding. In a hotel, from my experience, if the staff are warm and friendly , that takes the edge out of everything. The dining is too limited and constrained, menuwise.
Clean, location to rail and City. Big modern rooms. Air condition.
Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable
large spacious room, very quiet, very good bed, extra clean bathroom
The views over Lille from a Privilege room, good location in quietness.
Staff were helpful, room very nice, excellent location
Service level of the staff
It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
nothing not up to standard of other hotels for same price in the area
Sightseeing, drove to Brugges
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
Close to railway station Lille Flandre
Comfort of the rooms and the vast range of breakfast items
The hotel was fine but nothing more. The location was the best point Very basic. Bed was bad and breakfast awful.
Not very good location and no car park!!
clean modern hotel ,convenient for SNCF/ Eurostar breakfast seemed expensive.
Great location, very quiet despite proximity to station. Easy parking underneath. Excellent rooms, clean and functional.
excellent location near the station and the city center; also very close to Euralille, which is a great shopping center; clean room; good breakfast My room was way too noisy because of the dysfunctional closing system of the window ; I was also very disappointed because the staff at the reception desk was not only unfriendly but also very rude.
Excellent facilities. Very large rooms which were clean and very comfortable. Excellent facilities onsite with bar and good priced restaurant. Internet available. Friendly staff. Good location, only 5 minute walk to center of Lille.
We liked the location of the hotel. The staff were very friendly and helpful
The check in was simple and the clerk was very efficient, extremely helpful and polite. The rooms were clean and the bed comfortable, and great stay with the hotel located a short walk from the Old Town and the Christmas Market. Wide range available for breakfast, but the hot food offering was limited and cold