The common rooms and grounds of the hotel are beautiful and the service was excellent. The location of the hotel is a bit out of the way, but taxis are not expensive and the hotel offers a complimentary shuttle service to the principal tourist attractions. When we took the shuttle, our driver gave us a tour en route that rivaled many city tours you buy, complete with interesting facts about the city, its history, and what we were seeing. The entire bell staff and concierge staff were very friendly and helpful. The hotel also had our room ready and allowed us to check in early, which means a great deal to us after a long international flight. The maid came to do turndown service at 10:00 p.m. after we had already gone to bed. This was a minor inconvenience - overall the service was excellent
The hotel has the most beautiful grounds in which to stroll, a fantastic pool, very atttentive staff and it is so quiet and relaxing that it's like being away at a retreat.The garden rooms have their own terrace with sunbeds and furniture - a lovely place to sit first thing in the morning or last thing at night .I would recommend this hotel to anyone - one of the best i've ever stayed in.Pure class!
friendliness of staff excellent service non ivasive attitude
the elegant surrroundings. especially in the main building.the staff were dedicat.ed warm polite and friendly.beauitiful garden.a feeling of exotic luxury. a taste of the past.lovely chinese pavillion in the garden where lunch and cool drinks were served.excellent health club.good size room with garden view.
The buildings and surroundings are amazing. The staff excellent and helpful. Beds were too hard. The rooms didn't match the expectations from pictures on the internet.
it was everything we hoped for and the hotel is beautiful. the staff were wonderful and the atmosphere was very relaxed.
We had a very nice and quiet room. The Garden was a paradise incl. the pool-area. Very good breakfast. friendly an helpful staff. It could be a little bit cleaner in the pool-area and toilet-paper and paper towels were missing in the ladies room.We didn't like rests of cigarettes lying on the breakfast-terrace.
The location of the hotel is perfect! up to a hill, situated in a quiet area but you need a car so you can go wherever you like! The staff are all of them very friendly and ready to serve you! There has been a problem with mu wifi connection but after a few days it was resolved and the temperature inside my room was too cool for me! although there was an air condition, I could not adjust the temperature easily!
Everything.. Hotel, Service, Breakfast, Room, Pool, Sauna... Nothing
Very comfortable bedroom, with helpful staff Location very inconvenient. Alcantara no place in poring rain!
Extraordinary hotel , really outstanding
Kaffe maskine på værlse
Venlig, redelig og opmærksom atmosfære Irriterende at det koster ekstra at bruge svømmebassinet
Dårlig service af morgen tjener , kunne ikke bestille speglæg ,kolde pandekager , dårlig opfyldning af buffet . Der var ikke lås på saveboxen!! Vinduet kunne ikke lukkes . Værelset var ikke et sted at opholde sig i Larm fra broen ovenover,langt til et sted man kan passere gaden. dårlig informasion ved receptionen
Rigtig god beligenhed hvis man skal til konference i Lissabon konference center. 2 minutters gang fra hotellet. Gode spisesteder ovre på den anden side af vejen i dok området. Dog lidt besværligt at komme over vejen da gang broen ligger lidt væk fra hotellet. Meget støj fra den store bro der ligger lige ved siden af....men man vænner sig hurtigt til det.