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Den gamle old world atmosfære. Ekstremt støjende hotel, både fra arrangementer på selve hotellet og fra nærliggende værtshuse
Hotellets beliggenhed aften-/nattestøjen fra de omkringliggende traktørsteder.
Fint hotel til prisen. Slidt men godt Renovering
Hotellet er rimeligt gammelt. Så man skal ikke tage dette hotel hvis man går efter design og komfort.
Cool rennovated warehouse with appropriate light industrial finishings. Nice blend of retro with very modern upgrades. Less than two miles to Anfield ( we walked back from match - all downhill). Service (front desk, bar, and concierge) did not match otherwise outstanding facility. Distance from downtown perhaps made ready cab or Uber service a little longer than normal. Staff appeared newly hired and perhaps less experiences in how things were supposed to work. Tried hard but had to seek directions from others. Given time on the job, expect service will improve. Would give another try.
This is a very new hotel voted 1 on Trip Advisor. I visit Liverpool often and have stayed in many hotels. The room was very clean, high-tec design was ok - good to be close to s many places of interest. Good bathroom. Awful air-con, cold air blowing directly onto the bed all night was very poor - very little sleep! Staff unable to fix? Alternative room offered seemed to have a similar problem - no upgrade suggested/offered to compensate. Single room was the size of a large cupboard, bathroom almost as big.........? I hope the double rooms are bigger?
I absolutely loved this hotel! I slept in for my flight and a member of staff came n woke me up! helped me to pack my stuff! seriously beautiful hotel! Around the corner from d main party square and two minutes away from the main shopping area! go here! the staff are amazing!
Comfortable bed, good facilities and very friendly staff The room would be greatly improved by the addition of an easy chair and a toothbrush holder or glass in the bathroom. Only 2 teabags left which seems pretty mean spirited, I'm sure you can afford more.
Perfect! I haven't a bad word to say about base2stay.
Excellent location, staff were friendly, rooms were very modern, clean and provided all necessary amenties. Shower was excellent.
It was very close to everything! The bus station, the nightlife, restaurants and the shops were all within 5 minutes walking time or less! :) We couldnt open our window and the room just felt a teeney bit claustrophobic because of it!
loved everthing bout the hotel 1 of the best city centre hotels ive stayed cool trendy very central good local discounted carparking and very friendly staff will definatly be back! nuthin it was top notch!
Check in was effortless. Rooms were are of a very good standard and clean. The extra bed was very uncomfortable.
Frankly I liked everything.
We could not use any water facilities until 4pm on Saturday 27/11/2010.
Staff were terrific - from the Reception to the person who brought us fried eggs at breakfast - great team! Not a thing - better than I expected.
I stayed a week at this hotel,and would definitely stay again when I return to Liverpool.
staff very freindly and polite There was a function on with loud music until late, it would have been nice to been informed first.
Room had everything you could wish for, very well planned and thought out. Had a water cut off mid morning which was a little inconvenient as I was mid showering when it went off.
breakfast ansd staff were great
The room was nice and modern and the lobby was big with outdoor seats staff were friendly. The location is quiet at night. We had requested an room with a view of the Mersey which we didnt get. The dining room carpet was very dirty and the hotel is a little far away from the city centre.
very helpfull & very friendly staff.Top quality hotel without stuck up staff! Rooms excellant huge comfy bed, clean,well stocked mini bar,great sized rooms.lovely pool. can't wait to return!! Food prices a little too expensive so didn't eat at hotel.
Clean, modern, good leisure facilities, friendly staff, top quality breakfast. Lots of 'city' noise during the night, no bath (executive room), bit if a battle to get the internet switched on (we had paid for it in our rate), pretty expensive.
Excellent service but slow check in due to queue and only two staff at the desk - I was in a rush to get to a conference dinner and as delayed because of this. As above
An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great. We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.
The city center location was spot on. The friendly staff. The room was very clean and welcoming. The bar facilities were excellent. In my view an all round perfect hotel.
The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting. The carpet outside the lift on the 8th floor where our room was loacted was very dirty.
Comfortable, secure, great location for shopping Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.
Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead Not much -- all was pretty good
Conveniently located for theatre break. Clean, well equiped, compact modern hotel. Staff were friendly and helpful. Excellent shower. Good selection at breakfast although sausages/bacon looked a bit undercooked. Although the shower was excellent the wc is separate from the ensuite and doesnt have a washhand basin and is less convenient than a traditional en-suite. Expensive bar prices.
Its excellent location to most places within Liverpool. No free Wifi on site.
Good service and pleasant staff. Room great and enjoyed using the gym. Very close to many good restaurants. None really
Der var en dejlig atmosfære, super beliggenhed ned til Pier Head og tæt på City Centre. Man følte sig velkommen og godt tilpas. Personalet var venlige, værelset fint med en supergod seng. Og fedt at der var kaffe, te og snacks på værelset. Morgenmadsrestauranten bød på en række sunde valg - det var nok det allerbedste!
The staff are friendly and the rooms are clean and fit for short stay
Love not having a window no street noise which was better than I thought Air conditioner constantly was running through it system. Made it hard to sleep
Great staff... location great and rooms clean. No real storage space in rooms.
Location! The hotel is a short walk from Matthew Street and Liverpool One. Hotel is in the Hart of City Centre. The staff is extremely friendly. Will stay again. If there is one thing I didn't like is the lack of stairs or an extra elevator. Nothing too bad, but can slow you down if you are in a hurry.
It was central to where we wanted to be in Liverpool Room was small and compact, toilet/shower cubicle within the main area.
it is central I have been in the hotel for the second time.... but this time the hotel was much smaller than the first time... Infact it was suffocating in the room
It was close to everything the city has to offer.
This guest did not leave comments about this hotel.
Great location. Close to Cavern area and Mooresfield underground station. Rooms are extremely small -- smaller than a cruise ship's smallest cabin.
proximity to city centre Tip to have privacy in en suite. Buy a newspaper and sellotape. Attach newspaper to the outside of glass and then shower in private
Cleanliness, excellent customer service, peaceful and comfortable stay. Overall a great experience Nothing. Everything was perfect.
Free cheese at 5:00
All the staff were very helpful and welcoming No food (even sandwiches) available after 10.00pm. At the bar, plenty of alcohol available, but the coffee/hot chocolate machine was switched off at 10.00pm. No choice of teas in the room.
the rooms were very clean no
central location, easy parking.
we thought the hotel was great and staff really helpful and pleasant and would definatley stay again. and recommend to others,
Location, clean Lack of character
i had a very enjoyable stay here great location great service and great value
New hotel, ideal location (near the dock etc), nice and comfy rooms There were some teething problems with a new hotel. The fire alarms went off in the middle of the night twice on our 1st night. On 2nd night, no hot water. it was disappointing that the staff in the hotel wasn't able to tell us how long it would take to fix the problem.
The room was very basic, and for some reason although there was only two of us, they had made another camp bed type thing up, which took up a lot of room, leaving very limited space to move around the room when getting ready for our evening out!
we went to a concert at the echo arena and this hotel could not have been more covienient the pillows weren't very compfortable
The bar and restaurant areas were lovely and the service was excellent.
I have stayed here once before and absolutely loved it - but the second time was even better. Staff are helpful friendly and always ready with a smile. Check in and out completely hassle free, Beautiful rooms with excellent amenities. Fab Liked everything
Strålende morgenmadsbuffet. God beliggenhed, Rene og pæne værelser med god komfort.
Beautiful rooms with gorgeous view and very close to city centre Roomservice was disappointing ~ Ordered pizza which was very small and very expensive. It was covered in Cheddar cheese - real pizza has Mozzarella cheese and I was sick all night from the pizza....
God beliggenhed for sightseeing til fods i byen. Parkering OK. Alt OK.
Det lå perfekt - og udsigten til River Mersey var fantastisk. Og ingen støj fra vejen selvom den lå lige nedenfor Nej
The room was clean, comfortable, well furnished and the bathroom was a good size and well lit. I would have liked to have checked in earlier and checked out later but this was not possible apparently due to the high occupancy of the hotel.
Once out of Lime Street train station, I saw the hotel at the opposite side. That was really handy after 3 hours journey from London. Facilities are very clean, we enjoyed the leisure center. The breakfast was just perfect, no more comment needed! And the staff, I miss words to describe how friendly they were from the reception to the breakfast service up to the check out time. Thanks! With a mini-bar in the rooms, I think this hotel would deserve 5 stars status. Unfortunatelly there wasn't!
All staff who we were in contact with were extremely polite and very friendly. Location of the hotel was fantastic.
Location of the hotel and the excellent breakfast. Staff were also very helpful
The best point of the hotel was it was very central The breakfast was not great and having to stand and make your own toast
Staff were very helpful and friendly; problem sorted very promptly, even by repairman who had come to the wrong room! No shampoo/conditioner
Good Hotel Close to Railway Station None
Restaurant/breakfast staff were exceptionally courteous, cheerful and industrious. Reception staff were cold and indifferent. Cancelled morning call for second morning but still happened. Woken at 6-15 Sunday which was avoidable if they had cancelled it as requested. When told about this the girl apologised in an indifferent way. Put us off returning.
The location was perfect for Lime Street Station and the city centre, and the staff were always friendly and helpful.
beautiful well presented hotel with charming and welcoming staff there was nothing to dislike
Comfortable rooms. Excellent breakfast. We were in a room just above a wedding party which had extremely loud music until the early hours of the morning, preventing us from sleeping. We complained, and we did receive a discount.
convenient location for train travel, theatre and shopping
The Castaway Bar
The hotel is very central. (Theatre, Cinema, Shopping, Bus to the airport and Anfield around the corner). Very nice and the theme is nice and classic - cruise liner travel. Security staff seemed a little suspicious and you felt a bit watched! The doors slammed loudly. There was poor ventilation in the toilets. We were on the 6th floor and ventilation fans on the roof were a bit noisy.
Great location, warm welcome, excellent food, helpful friendly staff. Real value for money. Will stay there again and would recommend to family and friends.
All of the staff were brilliant the meals were beautiful and everyone was very helpful There was nothing i didnt like about this hotel
Clean rooms, location Uncomfortable beds, small room, 11pm check out.
the hotel was in a good location and the afternoon tea was very good value the only thing that anoyed me was magazines were advertised in the package we took hotel said they didnt have any and it was not included in the offer also sunday paper was not delivered when asked about it they hadnt got any left
A great hotel that ticked all the boxes! Nothing to report - the hotel is spot on!
THE NAUTICAL THEME. ROOM WAS TOO HOT.
Location is good,because there is near train staion,so we could get drink and food.Parking is free.
Beautiful entrance/lobby and large luxurious bedrooms and bathrooms. Delightful helpful efficient staff
The breakfast was excellent
Sevice by the staff was superb
Breakfast and design of the reception area Making coffee in the room - the most ridiculous coffee sachets ever
The Staff were very helpfull, and very attentive.
I stay fairly often so enjoy the fact that some staff recognise that sometimes with a nice little touch I only marked down as fair for comfort on the basis that the exterior refurbishment works is somewhat distracting
The outstanding technology and gadgets built in rooms!
The staff were amazing and could not do enough to make our stay an enjoyable one. The decor was great, the room and the bed were so comfortable, and it was near to the main City's shops and attractions.
bedrooms were excellent shower and toilet seat reported as broken but not fixed, outside under construction
The room was very comfortable, and very pleasant to stay in. An excellent experience, restaurant and bar relaxing and staff very helpful. I do believe there should be complimentary bottle of water in the rooms, like other hotels in the area.
There is nothing that disappoints at Indigo. The staff are on point. The restaurant has great food and a good wine list. The rooms are spacious and the beds comfortable. This is a great little find in Liverpool. As it's my second time visiting since it opened, I will definitely be back!
Room was very comfortable and whole atmosphere of hotel very relaxed which is good when travelling alone for business. Small gym is very well equipped and food excellent. Complimentary mini-bar much appreciated. Nice also to get a decent hairdryer and excellent wi-fi connections.
Very accommodating staff and very comfortable rooms. Really enjoyed the ambiance and comfortable beds. Everything was clean and in it's proper place. Hardwood floors in our room was a nice plus. Quite close to attractions, but isolated enough for a restful night. Highly recommend.