The bar and restaurant areas were lovely and the service was excellent.
All the staff were very helpful and welcoming No food (even sandwiches) available after 10.00pm. At the bar, plenty of alcohol available, but the coffee/hot chocolate machine was switched off at 10.00pm. No choice of teas in the room.
we went to a concert at the echo arena and this hotel could not have been more covienient the pillows weren't very compfortable
we thought the hotel was great and staff really helpful and pleasant and would definatley stay again. and recommend to others,
The room was very basic, and for some reason although there was only two of us, they had made another camp bed type thing up, which took up a lot of room, leaving very limited space to move around the room when getting ready for our evening out!
central location, easy parking.
Location, clean Lack of character
i had a very enjoyable stay here great location great service and great value
the rooms were very clean no
New hotel, ideal location (near the dock etc), nice and comfy rooms There were some teething problems with a new hotel. The fire alarms went off in the middle of the night twice on our 1st night. On 2nd night, no hot water. it was disappointing that the staff in the hotel wasn't able to tell us how long it would take to fix the problem.
Staff were terrific - from the Reception to the person who brought us fried eggs at breakfast - great team! Not a thing - better than I expected.
We could not use any water facilities until 4pm on Saturday 27/11/2010.
breakfast ansd staff were great
Room had everything you could wish for, very well planned and thought out. Had a water cut off mid morning which was a little inconvenient as I was mid showering when it went off.
The room was nice and modern and the lobby was big with outdoor seats staff were friendly. The location is quiet at night. We had requested an room with a view of the Mersey which we didnt get. The dining room carpet was very dirty and the hotel is a little far away from the city centre.
staff very freindly and polite There was a function on with loud music until late, it would have been nice to been informed first.
Frankly I liked everything.
Check in was effortless. Rooms were are of a very good standard and clean. The extra bed was very uncomfortable.
very helpfull & very friendly staff.Top quality hotel without stuck up staff! Rooms excellant huge comfy bed, clean,well stocked mini bar,great sized rooms.lovely pool. can't wait to return!! Food prices a little too expensive so didn't eat at hotel.
I stayed a week at this hotel,and would definitely stay again when I return to Liverpool.
The Hotel is right at the centre of Liverpool, I felt the hotel description could elaborate more on this. Minutes away from the young and lively night life of Bold street, in the other direction only minutes from Church street with its outside craft/food stalls and a great selection of shops to whet your appetite on the way to Liverpool one. Hotel staff are excellent, very friendly however, they speak extremely fast and it was difficult to understand. They were very patient when I kept saying, I'm sorry I don't understand what you are saying. The bar is modern, fresh and inviting. The carpet outside the lift on the 8th floor where our room was loacted was very dirty.
The city center location was spot on. The friendly staff. The room was very clean and welcoming. The bar facilities were excellent. In my view an all round perfect hotel.
Clean, modern, good leisure facilities, friendly staff, top quality breakfast. Lots of 'city' noise during the night, no bath (executive room), bit if a battle to get the internet switched on (we had paid for it in our rate), pretty expensive.
An excellent room, the bed was very comfortable, very clean, there were excellent facilities the sauna & gym were great. We were offered breadfast for £10 each on check in but did not book as we were unsure what time we were meeting friends the next day on the following morning the offer was withdrawn this was the only fault we found with this hotel.
Its excellent location to most places within Liverpool. No free Wifi on site.
Conveniently located for theatre break. Clean, well equiped, compact modern hotel. Staff were friendly and helpful. Excellent shower. Good selection at breakfast although sausages/bacon looked a bit undercooked. Although the shower was excellent the wc is separate from the ensuite and doesnt have a washhand basin and is less convenient than a traditional en-suite. Expensive bar prices.
Comfortable, secure, great location for shopping Expensive restaurant...Hotel booking made on the Internet back in July and although we weren't staying until late November the money was debited in July.
Excellent service but slow check in due to queue and only two staff at the desk - I was in a rush to get to a conference dinner and as delayed because of this. As above
Good service and pleasant staff. Room great and enjoyed using the gym. Very close to many good restaurants. None really
Breakfast and service, piped sound into bathroom, tea and coffee in room, large comfortable room, desk and MP3 music player lead Not much -- all was pretty good
its proximity to the city centre and the shopping areas Layout of living area, length of entrance hallway
how central and every thimg available tv toaster fridge just beautiful apartments i will defo b back and have raved to friends that they should use your apartments. enjoyed my whole stay
Great location, very well designed, lots of space in the living area and rooms were very cosy and they both had tvs in them. Close to all the shops...liverpool one shopping centre just on the door step. Taxi and buses just seconds away, cinema footsteps away. close to everything really. We really enjoyed or stay and would go bk again for def.
Modern self contained facilities in a excellent city centre location,with friendly and helpful reception staff. Badly adjusted door closers to apartment/corridor doors,resulting in late evening/early morning disturbance.Effective maintenance could vastly improve the guest experience in this respect,as otherwise noise between apartments was not a problem.Car park location could be better explained in,say,the booking confirmation.Had to park in an alternative car park on first night.
The apartments are very comfortable and very clean! Also they are in a brilliant location, right on the main shopping street. Upon our arrival we were hit with a £500.00 'deposit' in case anything happened to the rooms.Young girls wouldnt have this type of money. The hotel staff were not very helpful with this! It was not stated on our reservation confirmation that we had to pay a deposit, the hotel said that was Booking.com's fault so I think you should update this!
The convenience to all sight seeing and city centre shopping We were not impressed that the door lock failed and we had to be locked in from outside. We assured ourselves we could open from the inside but it actually took 10 mins of rough handling to open the door in the morning. The phones had no signal and so we could not contact reception. I'm afraid we would have to reconsider a stay at this hotel especially with children. I'm still waiting for a phone call with an apology which I was told I would get Monday and it is now Wednesday!!!.
loved these apartments. Couldnt be more central and had everything we needed. We booked a 2 bedroom apartment and got a 3 bed apartment really comfie and so clean. Will deffo book again.
Superb Location Clean Everything we needed was provided
Superb Location! Nice modern apartments You have to give a deposit of £150 upon arrival which we had not been made aware of. We gave this in cash. When checking out a staff member had to check our apartment. She came down and told us that the towels were dirty and that we had been smoking in the apartment. We were not smoking in the apartment at any stage!. We were very frustrated and let down by this accusation as we had used the lovely smoking area which was 10 feet away from our apartment each time we wanted a cigarette. There had been cigarette ash left in the corner of the window sill which was not ours and must have been left there by the people previously staying there. It took 20 minutes to get the message across and we felt like we were being made a spectacle of because we were young. It seemed to us to be a way of making cash out of us. Eventually we were giving back £100 and £59 was kept to wash our towels! (Which had been provided for us by the way.) My advice if you are ataying here would be to check all areas for mess or dirt that has not been cleaned properly and inform reception A.S.A.p and bring your own towels. I am really disappointed with how we were treated and I wouldnt recommend staying here if you are a young group of people as they will try to make money out of you.
Location is amazing if you are a shopper as it is right in the heart of the shopping district. You can fall out the front door right into the shops. Despite this close proximity to the shopping area of Liverpool One it is surprisingly quiet inside the apartment. Also it wasn't far from the train station about 10min walk so it was perfect. Fyi: the recepetion is on the first floor and they are open 24hrs and they are very helpful. I am telling you this as its not clear on the booking form confirmation or on the web pages and it confused me. Happy shopping!
Fint hotel til prisen. Slidt men godt Renovering
Den gamle old world atmosfære. Ekstremt støjende hotel, både fra arrangementer på selve hotellet og fra nærliggende værtshuse
Hotellets beliggenhed aften-/nattestøjen fra de omkringliggende traktørsteder.
Det var fint det hele
Hotellet er rimeligt gammelt. Så man skal ikke tage dette hotel hvis man går efter design og komfort.
Friendly helpful staff, stylish room Traffic noise, no airconditioning
quiet location and very friendly and helpful staff. nothing to do with hotel, but other guests banging doors late in the night!
Peaceful surrounding no
Boutique style of the hotel, location and friendly reception staff. Service in the restaurant was very poor, despite being quiet. Yet the food itself was excellent.
The wooden roll top bath on the mezzazine floor and all the wooden beams Nothing
The rooms were fantastic, minimalist decor, big wet room bathroom, huge and very comfortable king-size bed. View wasn't good (another building) but had the best sleep there I've had in ages! Food also excellent and great meeting room/function room on 5th floor with panoramic floor-to ceiling view of city. Would certainly recommend. Great service too.
central position room too hot . could not control heat
The room was ver nice and the staff extremley pleasant and helpful Not a complaint but note that if you go on a weekend then you should make a reservation for your meal
lack of privacy in the bathroom, maybe some frosted glassin the lower window panes!
Der var en dejlig atmosfære, super beliggenhed ned til Pier Head og tæt på City Centre. Man følte sig velkommen og godt tilpas. Personalet var venlige, værelset fint med en supergod seng. Og fedt at der var kaffe, te og snacks på værelset. Morgenmadsrestauranten bød på en række sunde valg - det var nok det allerbedste!
Beautiful rooms with gorgeous view and very close to city centre Roomservice was disappointing ~ Ordered pizza which was very small and very expensive. It was covered in Cheddar cheese - real pizza has Mozzarella cheese and I was sick all night from the pizza....
Det lå perfekt - og udsigten til River Mersey var fantastisk. Og ingen støj fra vejen selvom den lå lige nedenfor Nej
Strålende morgenmadsbuffet. God beliggenhed, Rene og pæne værelser med god komfort.
God beliggenhed for sightseeing til fods i byen. Parkering OK. Alt OK.
All staff who we were in contact with were extremely polite and very friendly. Location of the hotel was fantastic.
Restaurant/breakfast staff were exceptionally courteous, cheerful and industrious. Reception staff were cold and indifferent. Cancelled morning call for second morning but still happened. Woken at 6-15 Sunday which was avoidable if they had cancelled it as requested. When told about this the girl apologised in an indifferent way. Put us off returning.
The location was perfect for Lime Street Station and the city centre, and the staff were always friendly and helpful.
Staff were very helpful and friendly; problem sorted very promptly, even by repairman who had come to the wrong room! No shampoo/conditioner
The room was clean, comfortable, well furnished and the bathroom was a good size and well lit. I would have liked to have checked in earlier and checked out later but this was not possible apparently due to the high occupancy of the hotel.
Good Hotel Close to Railway Station None
Location of the hotel and the excellent breakfast. Staff were also very helpful
beautiful well presented hotel with charming and welcoming staff there was nothing to dislike
The best point of the hotel was it was very central The breakfast was not great and having to stand and make your own toast
Once out of Lime Street train station, I saw the hotel at the opposite side. That was really handy after 3 hours journey from London. Facilities are very clean, we enjoyed the leisure center. The breakfast was just perfect, no more comment needed! And the staff, I miss words to describe how friendly they were from the reception to the breakfast service up to the check out time. Thanks! With a mini-bar in the rooms, I think this hotel would deserve 5 stars status. Unfortunatelly there wasn't!
Extremely good service. Excellent atmosphere and lovely hotel with a mix of traditional values and ability to move with the times. We were taken very good care of by all the staff. Very nice atmosphere in the restaurant as well. Good food at very reasonable prices. Excellently situated fro trips out of the city as well with esy access to trains and buses. Nice and spacy room . We liked everything, the only probelm was streetnoise during the weekend. Suggestion: double glazed windows in rooms facing the street. we would like to come again anyway because of the very pleasant atmosphere.
The staff was very smiling and helpful. It should be annouced on the website that the restaurant and bar has a "strickly dresscode" We would't have taken this hotel if we knew.
Venligt personale og god beliggenhed. Velegnet som udgangspunkt for planlagte aktiviteter. Nej
Vi var meget tilfredse med hotellets beliggenhed lige over for banegården. Centralt beliggende i byen - ikke langt til gågadeområdet eller dokkerne. Dejligt værelse og hyggeligt spise- og barområde. Personalet meget venligt og hjælpsomt nej - måske en trappe mellem etagerne til fri afbenyttelse - hvis den var der fandt vi den ikke.
Hotellet ligger tæt på de væsentligste seværdigheder Støjdæmpning af værelser ud mod gade
Fin beliggenhed i forhold til Albert Dock og centrum. Gratisparkering er et kæmpe plus. Rigtig god continental morgenmad med stort udvalg og frisk frugt.
God beliggenhed, rent, value for money
det var perfekt
Campanile Liverpool er et godt hotel til gode penge. Det ligger rigtig godt i forhold til byen, da det kun tager 10 min at gå. Der er rent og pænt og ligger lige ud til vandet. Kunne faktisk ikke være bedre!
the hotel was in a good location and the afternoon tea was very good value the only thing that anoyed me was magazines were advertised in the package we took hotel said they didnt have any and it was not included in the offer also sunday paper was not delivered when asked about it they hadnt got any left
Great location, warm welcome, excellent food, helpful friendly staff. Real value for money. Will stay there again and would recommend to family and friends.
Location is good,because there is near train staion,so we could get drink and food.Parking is free.
convenient location for train travel, theatre and shopping
A great hotel that ticked all the boxes! Nothing to report - the hotel is spot on!
All of the staff were brilliant the meals were beautiful and everyone was very helpful There was nothing i didnt like about this hotel
Comfortable rooms. Excellent breakfast. We were in a room just above a wedding party which had extremely loud music until the early hours of the morning, preventing us from sleeping. We complained, and we did receive a discount.
The Castaway Bar
The hotel is very central. (Theatre, Cinema, Shopping, Bus to the airport and Anfield around the corner). Very nice and the theme is nice and classic - cruise liner travel. Security staff seemed a little suspicious and you felt a bit watched! The doors slammed loudly. There was poor ventilation in the toilets. We were on the 6th floor and ventilation fans on the roof were a bit noisy.
THE NAUTICAL THEME. ROOM WAS TOO HOT.
Clean rooms, location Uncomfortable beds, small room, 11pm check out.